During 19th century we had Trade Unions and Labor Unions to protect the rights of labor’s or any dispute regarding work, wages and any sort of grievances. With the passage of time and growing business environments, corporate firms and other issues in the organization need has arise to take utmost care of employee within the organization as they are the real assets of the companies so in employee relation came into existence .

Employee Relation is a much broad concept. It is one of the most important function of the management that is take care by HR department. ER department takes care of employee grievances, employee recognition, and boosting the morale of employees to make the working environment more healthy, live and at the same time fulfills the management’s expectations and maintain the work culture and ethics.

Employee has many issues within the organization that contributes below given conflicts so organization needs to focus on Employee Relations :-

• Hinders work productivity and quality.• Frequent absenteeism• Unhealthy relationship with the employer or immediate boss and

colleagues.• Lack of concentration on work.• Frequent breaks, or long break hours.• Coming frequently late to office.• High attrition rate.• Hostile environment on floor• Not meeting deadlines• Poor target achievement.• Disinterest in the job profile• Need’s promotion.• Need’s Salary hikes, bonus and other incentives.• Discrimination and Favoritism among employees.• Dissatisfaction with the work and organization.

Thus due to above given issues the work suffers a lot, company has to bear loss and it creates unhealthy work environment which is neither beneficial to management nor the employees.

Relationship influences behavior at work place. People interact with eachother formally, informally, officially and socially that may leads to love, hate, respect, disrespect, fear, insecurity, anxiety among each other. Attitude and perception differs from person to person and it leaves impact on the relationship if the message is miss communicated.

An effective Employee Relation involves making work culture, employer & employee relationship, employee & employer relationship an employee & employee relationship more healthy by motivating and raising their morale by giving positive feedback, monetary benefits, challenging work environment, gift vouchers, holidays trips, education concession, and recognition in front of all the staff members. The employee should feel their importance in the organization and not be treated as machine. Employees Idea’s, suggestion, feedback and they should also be included in decision making which can help the management to have varied opinions.

• To creates healthy and balanced relationship within the organization as well as among the employer & employees.

• To foster’s work culture that is live, challenging and dynamic.• To boost the confidence, morale level, encourages employees to give

their 100%.• To brings out inner potentials, creativity and make employees come

out with new innovative ideas and opinions.• To treat all the employees fairly without any discrimination and

favoritism.• To develops more coordination and better communication to avoid

conflicts in the organization.• To encourages employees participation in decision making, seminars,

learning and culture programs.

• To makes employees more responsible and focused towards their task and make them feel their importance and their contribution towards the organization.

• To make employees more productive, efficient, skilled and proficient in their work.

• To help employees to be more flexible so that they are ready to take extra additional responsibilities as an when need arises.

• To maintain work culture where employees feel that work place is their Second Home which is stress free, with better infrastructure and other additional facilities like Gym, food courts, music while having coffee in rack room.

• To maintain health of employees by providing free medical facilities, health check ups on regular basis so that they feel that special attention and care is given to them.

• It maintains harmony at the work place.• It maintains healthy relationship among all the staff, boss and colleagues. • It reduces absenteeism.• It reduces attrition rates.• It can retain more talented employees.• It reduces cost on training due to low attrition rate.• It improves moral level of employee’s and makes them more responsible.• It increases quality and productivity of work.• It encourages more creativity, new innovative techniques and ideas from

employees.

• It can meet deadlines and 100% target before and on time.• Management and Employee’s both are satisfied.• It enhances optimum utilization of all the given resources.• Better Time management and its utilization.• Reduces unnecessary cost on hiring employees from outside as it can get

good talent from within the organization.• It makes employees stress free, enthusiastic, more focused towards the

work and management's expectations. • When work culture is good, employees are excellent, quality is

outstanding it attracts more client’s, new business, challenging projects and more profits to the organization.

Following are the ways to maintain better and healthy employee relation:-

• Have one to one session in a month where employees can come out with their personal and professional problems.

• Give positive feedback in front of all the staff members for the excellent job done.

• Employee’s can be rewarded by giving monetary rewards, gift vouchers.• Regular health check ups should be conducted and concession can be given

to certain limit for him/her and family.• Movie tickets can be given where one can enjoy with their family on

weekends.• Once in 6 months free holiday tour tickets can be given to chill.• Employer can keep party and dinner for the staff members once in a month

so that it makes the bond more strong.

• Marriage Anniversary / Birthday cards and gifts can be given to the employee. He /She should be given permission either to take leave and spend quality time with his family on that special day.

• If employees work extra hours overtime should be paid or bonus can be given for hard working.

• Should arrange staff picnics.• Life insurance, health insurance should be given for their safety.• Recreational facilities should be given like free beauty parlor for male and

female employees, free juice to keep them healthy, free breakfast, education allowance for him/her and children.

• Seminars should be conducted to increase their knowledge and inner potentials.

• Transport facilities can be given during rains when its really hard for them to cope and reach on time.

• Annual event should be conducted where employee’s can participate and show their talents.

• Welfare activities can be conducted on weekends.• Discounts coupons can be given on shopping during Diwali or other festival

time. • Free t-shirt with company’s logo or jackets can be given to employees in a

year.• Internal job promotion should be encouraged so that employee get

opportunity to grow within the organization.• Soft skill training should be conducted on regular basis to make employee’s

more confident, skilled and proficient in their work.

• Low cost or free meals can be given to employee’s.• Loan facility.• Club membership.• Credit cards.• Health Club.• Club facilities.• Scholarships.• Maintenance of House Accommodation.• Meals passes.• Writing personal notes about good performance to the

employees.• Can provide flexible working hours.• Reward with books, CD, photo frame, magazines.• Certificates can be given for excellent performance.

So a well planned Employee Relations is a key to success for healthy environment, balanced relation where employer & employee both are completely satisfied and finally to avoid all the conflicts at work place to get desired results to reached the organizational goals.