PQCNC SIVB2 LS2 Quality Collaboration

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    SIVB and Quality Collaboration

    Transforming Perinatal Care Via Quality

    Collaboration

    Martin J. McCaffrey MD, CAPT USN (Ret)

    Clinical Professor of Pediatrics

    UNC School of Medicine

    For NCABSI and PQCNC

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    Charting the Quality Course

    Despite sound science there is widevariation in perinatal outcomes

    If knowledge is good why is there variation? How can we account for variation in

    outcomes?

    Etiologies of variationMethods of analysisUnexplained sources of variation

    What if anything can we do about thisvariation?

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    Sources for Variation

    Risk and case mix Chance Unexplained

    Quality of care

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    Accounting for Risk and Chance

    Risk Adjustment ModelsVON Risk Adjustment ModelSNAPPE scoring methods

    ChanceVariety of statistical methods

    Bayesian Shrinkage Analysis

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    Sources of Unexplained Variation

    People Practices and processes Technology Organizational structure and culture

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    Sources of Variation: People

    ClinicalCognitiveTechnicalSubspecialty expertise

    SocialLeadershipCommunicationTeamworkKnowledge, skills and experience vary

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    Sources of Variation: PeopleNICU Subspecialty Coverage

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    100

    Genetic

    s GINe

    phEn

    do IDHe

    me

    Pulm

    o

    Neuro

    Card

    Anesth

    Surgery

    Network

    NC

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    Sources of Variation: SocialLeadership

    Baker G R et al. Pediatrics 2003;111:e419-e425

    2003 by American Academy of Pediatrics

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    Sources of Variation: SocialTeamwork Disconnect

    9

    48% 48%54%

    59%

    83%88% 90% 93%

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    100

    L&D RN/OB O R RN/Surgeon ICU RN/MD CRNA/Anesthesiologist

    Physicians and RN Collaboration

    RN rates Physician Physician rates RN

    Huang DT et al. Crit Care Med. 2007 Jan;35(1):165-76.

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    Sources of Variation:

    Practice and Processes

    Variation among centersLargest systems which exist to benchmark

    variability of NICU outcomes

    VON (600+ NICUs), Pediatrix (200+ NICUs), CPQCC (120NICU in Ca), NICHD (16 NICUs selected by NICHD

    nationally)

    OB Research Networks (Obstetrix)VON PQCNC Report

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    Antenatal Steroid Use in CA 2005-2007

    11

    Lee HC et al. Antenatal steroid administration for premature neonates in California

    From 2005-2007. Obstet Gynecol. 2011 Mar;117(3):603-9.

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    Antenatal Steroid Use in CA 2005-2007

    12

    Lee HC et al. Antenatal steroid administration for premature neonates in California

    From 2005-2007. Obstet Gynecol. 2011 Mar;117(3):603-9.

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    Antenatal Steroid Use in France

    Burguet A et al. Very preterm birth: who has access to antenatal corticosteroid therapy?Paediatric and Perinatal Epidemiology Volume 24, Issue 1, pages 6374, January 2010

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    Sources of Variation:

    Practice and Processes

    Variation within centersLack of standardizationUneven compliance

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    Variation Within PQCNC Centers

    Evaluation of patients in triage Methods of InductionEvaluation of labor progressTechnologyStaff

    Ability to execute a CS

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    Sources of Variation:

    Technology

    Equipment Infusion Pumps Monitoring Systems

    Hospital CPOE Imaging Laboratory Pharmacy

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    Sources of Variation:

    Organizational Factors

    Structure Volume Staffing Finances Unit design

    Culture Beliefs Behaviors Relationships

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    NICU Volume and Mortality

    Rogowski JA. JAMA. 2004;291(2):202-209.

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    Measuring nursing workload in

    neonatal intensive care

    Journal of Nursing Management

    Volume 14, Issue 3, pages 227-234, 14 MAR 2006 DOI: 10.1111/j.1365-2934.2006.00609.xhttp://onlinelibrary.wiley.com/doi/10.1111/j.1365-2934.2006.00609.x/full#f2

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    Types of organizational cultures

    Baker G R et al. Pediatrics 2003;111:e419-e425

    2003 by American Academy of Pediatrics

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    Radar plot of organizational culture

    Baker G R et al. Pediatrics 2003;111:e419-e425

    2003 by American Academy of Pediatrics

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    The Culture of an Organization

    The extent to which individuals and groupswill commit to improving the quality andvalue of care in the unit

    Individual and organizational willingness toactively learn, adapt and modify behaviorbased on new evidence or lessons learned

    The readiness to reward behavior andactivities that is consistent with thesevalues

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    Beliefs About Infection

    Are nosocomial infections inevitable or

    preventable for infants < 32 weeks?

    Low Infection NICU: The majority are preventable if youfollow through with hand washing, keeping the sterilefield and doing what we are supposed to do.

    High Infection NICU: Nosocomial infections areinevitable with the babies decreased immune system, theenvironment and how we handle babies

    makesinfection inevitable.

    Diana Luan, RN, PhD, Doctoral Dissertation submitted to Dartmouth College

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    Why We Cant Do This

    Tiny babies with central lines get infections We need a bigger budget & better

    equipment

    Our patients are different We cant monitor each other Our doctors dont think its possible Our nurses dont think its possible

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    We Can Do This

    28 NCABSI NICUs with no infections sinceDec 2011

    12 NCABSI NICUS with average of 150line days per month with no infections

    since Dec 2011

    6 NCABSI NICUS with average of at least300 line days per month with no infections

    since Dec 2011

    W ki h

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    Were making changes, are we

    changing culture?

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    Sources of Unexplained Variation

    Contributing to Quality of Care

    People Practices and processesTechnology

    Organizational structure and culture

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    Summary

    Risk and chance do not explain all variation Multiple sources of unexplained variationThe interaction among all these potentialsources likely amplifies variation

    Possible combinations is very largeWhat can we do about variation in

    attempting

    to optimize NICU care?

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    Studying the Problem

    Formal Science: RCTsGold standard for controlling chance and biasLong time horizonCan never evaluate all contributions to variation

    or test all interventionsDifficult to assess interactions

    Pragmatic Science: Quality ImprovementMinor interventions can be assessed Interventions can be alteredAccept multiple sources of variationReal time learning amongst multiple partners

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    Deploying the Science of Quality

    Improvement

    Best practice is known or Dramatic variation (we cant all be right)What is known is not consistently applied

    Variable performance relative to potential

    When inaction is inappropriatebut action without reflection is unwise

    Berwick DM. Developing and testing changes in delivery of care.Ann Int med 1998 128:651-656

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    Why We Must Do This

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    Why We Must Do This

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    Keys to Success

    Defining Value Empower leadership from the fieldClear aim, measureable goal

    Data supports the work Lean, flexible and necessary

    Sustainable change changes culture Partner with patients and families

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    TEAMWORK

    None of us is as stupid alone as all of us are togetherwww.despair.com

    TEAMWORK

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    TEAMWORK

    Alone we can do

    so little, together wecan do so much.

    Helen Keller