© A

IRB

US

GR

OU

P . A

ll r

ights

reserv

ed. C

onfidential a

nd p

ropri

eta

ry d

ocum

ent.

Click to edit Master title style Practical Problem Solving ( PPS ) Overview

What is it for?

Where could I use it?

How do I use it?

8D methodology

steps: 6-Deploy

corrective

actions and

check

efficiency

5-Identify,

classify and

validate the

corrective

actions

4-Identify

root

causes

3-Identify

and launch

immediate

Curative

actions

2- Describe

the problem

7-Prevent

recurrence

and capitalize

8-

Congratulate

the team

1-Establish

the team

0-Detect

and Collect

problems

(filter)

Tools example:

- Pareto

- Critical

Matrix

Multidisciplinary team

Tools example:

- Go, Look and

See

- Is / Is not

- 5W & 2H

Tools example:

- Action

Plan

Tools example:

- Go, Look and

See

- Brainstorming

- 5 Why /Ishikawa

- Fault Tree Cause

Tools example:

- List Advantage/

Disadvantage

- Critical Matrix

- Business Case

Tools example:

- Action

Plan

Tools example:

- Action

Plan

- Awards

- Closure

Meeting/ Event

- Congratulation

by management

Example

• PPS is a structured approach and offers standardized

methods to find the root cause(s) for any issue and to apply

the appropriate countermeasures to make sure that it does

not reoccur.

• For every kind of problem (technical/organizational).

• When a problem appears and root cause

analysis is required.

• In all Business functions defined by the

organization.

• Apply Practical Problem Solving Methodology (Airbus PPS, 8D/ 9S)

• Count on a network of SME (Subject Matter Expert) and PPS

facilitators.

• Transfer the problem to (other) teams if more skills are necessary.

• Escalate/ prioritize the problem to the hierarchy if decision is

needed.