© 2011 VMware Inc. All rights reserved

Confidential

Desktops for the Cloud: The VIEW Rollout

March 2012

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View Environment Upgrade

� System Overview

� Architectural Overview

� Rollout Methodology

� Advantages of View

� Benefits

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What is View?

� View is a centralized environment where desktops are hosted.

� Rather than running one OS on a local machine, it’s now running in a virtual machine at the data center.

� In short the desktop or laptop OS has been shifted to the data center and is being accessed remotely.

Move OS to DC

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Tell Me More About View

� View is an enterprise-class, product-ready desktop solution

• Stands for Virtual Desktop Infrastructure Industry Standard – “VDI”

• Processing power securely located at remote back-end data center

• Offers superior solution: Agility-Performance-Transparency

• Reduced capital expenditures

• Decreased operational expense

• Lower technical support needs

• Business continuity

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What are the Benefits of View?

� Advantages

• Easier to maintain from a central place

• Automatic backup

• Fast log-on time

• Always up to date regarding security and patches

• Upgrades are done in the background

• Provisioning is in minutes rather than hours

• Use of fault-tolerant systems in the data center

� Business Agility and Acceleration

• Cloning

• Virtual mobility

• Flexible upgrades

• Centralized platform management

• Enterprise-wide configuration consistency

• Reliability and longevity

• Each VM (View desktop) is mapped to an individual user and client device

� User Benefits

• Ease, performance, security, access and transparency during upgrades

• Broad range of devices

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View Implementation Methodology at a Glance

� Socialized the technology within the department

• Determined engagement directors per business unit (BU)

� Divided user base into four sets of users

• Pilot

• C-Staff

• Managers

• Community

� Send questionnaires to pilot users

� Determine use cases per BU based on job function (create user profiles)

� Determine candidates for thin clients (such as contractors)

� Finalized list of apps. per BU

� Created pools where necessary

� Agreed to timeline

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Setting selected to be activated is “Build to Lossless”

View Infrastructure

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The Two Types of VMs

Two types of VMs exist on View

� Linked clones

� Everyone uses the same OS image, and applications are centrally managed.

� No admin. rights are provided to the users.

� Stability and storage savings are the primary advantages.

� Designed for the majority of task and knowledge users.

� Individual applications can be added as Thin App packages.

� VMs are recomposed every month (all changes are wiped out, OS patched and enhanced, new apps).

� Full Virtual Machines

� Each user works on a full copy of the OS with full admin rights.

� It’s equivalent to having a regular PC.

� Advantages are having control; disadvantages are that patching, upgrading and client management is up to the user.

� Designed mainly for power users.

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View Architecture - Clusters

What is a Cluster?

� A cluster is a group of hosts. When you add a

host to a cluster, the host's resources become

part of the cluster's resources. The cluster

manages the resources and of all hosts within it.

� Clusters enable the VMware High Availability

(HA) and VMware Distributed Resource

Scheduler (DRS) solutions.

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View Architecture - Hosts

What is a Host?

� A host is a computer that uses virtualization

software, such as an ESX Server, to run virtual

machines (Win7 Desktops).

� Hosts provide the CPU and memory resources

that virtual machines use and give virtual

machines access to storage and network

connectivity.

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View Architecture - Pools

� There are currently eight major VM pools in production

� Pools can have the following options:

• Automated, manual, individual

• Dedicated, floating

• Linked clone, full clone

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View Architecture – Virtual Machines

• Windows XP SP3 (32 Bit)

• 1 vCPU

• 1GB RAM *

• 20GB OS Drive

• 10GB User Data Disk

• My Documents folder redirected to user’s Home Directory (H: Drive)

• VMware Standard Apps:

• Office 2007 Pro Plus SP2

• Firefox 3.6

• Adobe Reader

• 7-Zip

• McAfee VirusScan 8.7i with Anti Spyware

The typical Virtual Machine has the following specifications:

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For More Information

� Guy de Meester, IT Director, Global Client Services & International - gdemeester@vmware.com

� Marie O’Leary, Sr. Project Manager, IT Operations: Layer 3 End-user Computing - moleary@vmware.com