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Presenter Disclosure Presenter Disclosure 1) The following personal financial relationships with commercial interests relevant to this presentation existed during the past 12 months: No relationships to disclose Becky King Becky King Mary Grandon Mary Grandon

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Presenter Disclosure. Becky King Mary Grandon. 1) The following personal financial relationships with commercial interests relevant to this presentation existed during the past 12 months: No relationships to disclose. Engaging New SBHC Champions Through Local Media and Advocacy. - PowerPoint PPT Presentation

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Page 1: Presenter Disclosure

Presenter DisclosurePresenter Disclosure

1) The following personal financial relationships with commercial interests relevant to this presentation existed during the past 12 months:

No relationships to disclose

Becky KingBecky KingMary GrandonMary Grandon

Page 2: Presenter Disclosure

Engaging New SBHC Engaging New SBHC Champions Through Local Champions Through Local

Media and AdvocacyMedia and AdvocacyNational School-Based Health Care Convention

June 27, 2008

Becky KingCo-CoordinatorWV School-Based Health Assembly

Mary Grandon, PA-CCoordinatorRiverside Health Center

Page 3: Presenter Disclosure

ObjectivesObjectivesDescribe the process and lessons learned in

implementing a new approach to showcasing School-Based Health Centers (SBHCs) to targeted audiences

Identify 7 principles used to successfully engage local SBHCs to employ their advocacy and media skills

Share tools and resources for replicationAllow time for Q&A

Page 4: Presenter Disclosure

WV School-Based Health AssemblyWV School-Based Health Assembly

The West Virginia School-Based Health Assembly is working to promote health services in schools to help students be healthy learners.

Statewide membership organization Affiliate of the WV Primary Care Association (PCA) Retained staff in 2004 through foundation funds

Page 5: Presenter Disclosure

Overview of WV SBHCsOverview of WV SBHCs

• WV SBHCs were piloted in 14 schools in 1994

• Today…47 SBHCs are providing services to 58 schools in 23 of WV’s 55 counties

• Currently, 17 of the state’s 27 community health centers operate all but 3 of WV’s SBHCs

• SBHCs have been a “best kept” secret in WV

Page 6: Presenter Disclosure

Healthy Students – Better Students Healthy Students – Better Students Campaign Campaign GoalsGoals

Inform state leaders and other targeted audiences that SBHCs exist across the state and provide an extremely valuable service to West Virginians

Develop a grassroots effort that individual SBHCs can build upon

Create tools, resources, & messages for the field

Increase comfort level among SBHC staff to promote their SBHC

Page 7: Presenter Disclosure

Targeted AudiencesTargeted Audiences

→ Governor and First Lady→ Local & state educational representatives→ Local care providers→ State legislators→ Parents and students→ City and county government officials→ Interested stakeholders from counties without a SBHC

Page 8: Presenter Disclosure

Healthy Students – Better Students Healthy Students – Better Students Campaign Campaign ProcessProcess

Contracted with experienced public relations firm (The Manahan Group) to work with PCA & WVSBHA to design and implement Campaign

Educated and obtained support from community health center directors and SBHC staff

Developed key messages Selected 8 SBHC sites to participate in Phase I of

Campaign based on media markets, legislative targets, services

provided (mental health), & local interest

Page 9: Presenter Disclosure

Healthy Students – Better Students Healthy Students – Better Students Campaign Campaign ProcessProcess

SBHC staff trained through 4 WEB-Ex sessions (also recorded for participants unable to attend) Topics included:

Campaign planningMarketingWorking with the media

Individual meetings/conference calls with local sites held as necessary to plan Open Houses

PR firm assisted/coordinated media relations with local sites

Page 10: Presenter Disclosure

Healthy Students – Better Students Healthy Students – Better Students Campaign Campaign ProcessProcess

Toolkit for planning/conducting Open Houses developed:

Timeline checklist

Invitations

Press releases

Speaking points that were consistent across sites, as well as those germane to each respective site

Evaluation and follow-up forms

Page 11: Presenter Disclosure

Healthy Students – Better Students Healthy Students – Better Students Campaign Campaign ProcessProcess

Celebrity “hosts” for each Open House were confirmed as part of Campaign design First Lady - Gayle C. Manchin WVU President - Mike Garrison Strongest Man in the World - Phil Pfister State Superintendent of Schools - Dr. Steven Paine DHHR Secretary - Martha Walker

Page 12: Presenter Disclosure

Healthy Students – Better Students Healthy Students – Better Students Campaign Campaign ProcessProcess

Theme selected to unite campaign with common message; used on campaign materials (e.g. stickers)

Healthy Students – Better Students

New materials were developed + templates for the field (backgrounder, press release, talking points)

• Fact sheet on Mental Health • Fact sheet on School-Based Health Centers• Frequently Asked Questions about Starting a SBHC

Page 13: Presenter Disclosure

Healthy Students – Better Students Healthy Students – Better Students Campaign Campaign ProcessProcess

Local invitations sent to targeted audiences

Statewide invitation sent by WVPCA & WVSBHA

Campaign information posted on WVPCA & WVSBHA websites

Page 14: Presenter Disclosure

Healthy Students – Better Students Healthy Students – Better Students Campaign Campaign ProcessProcess

Campaign Kickoff event held at Riverside Health Center in conjunction with Annual Children’s Health Conference on October 16, 2007

WVSBHA Executive Team President trained to address media and participated in live satellite feed to promote Campaign statewide

Page 15: Presenter Disclosure

First Lady and Riverside StaffFirst Lady and Riverside Staff

Page 16: Presenter Disclosure

Legislator, School Nurse, CounselorLegislator, School Nurse, Counselor

Page 17: Presenter Disclosure

Healthy Students – Better Students Healthy Students – Better Students Campaign Campaign ProcessProcess

Eight Open Houses: October 16 - November 6 Riverside Health Center Jackson County Schools Wellness Center Lincoln Wildcat Center for Health East Fairmont High School Wellness Center Mount View Wellness Center Collins Middle School Wellness Center Brandon Wellness Center Pendleton County High School Health Center

Attendance range: 25 - 200 at each Open House All had representatives from targeted audience list present

Page 18: Presenter Disclosure

Strongest Man in the WorldStrongest Man in the World

Page 19: Presenter Disclosure

Healthy Students – Better Students Healthy Students – Better Students Campaign Campaign ProcessProcess

Following each Open House:Key legislators and attendees were thanked for their participation

The Manahan Group provided media report of Open Houses, along with CD of statewide media coverage of Campaign

** It is estimated that between 500,000-800,000 air media impressions resulted in coverage of the campaign. Print media was also positive.**

Debriefing session held with The Manahan Group to determine follow-up steps and plans for Phase II of Campaign

Evaluations conducted of local SBHC Open House representatives ** Results were positive, with respondents agreeing that information

learned and materials provided were useful and will be utilized in future.**

Page 20: Presenter Disclosure

Campaign Media ExampleCampaign Media Example

Page 21: Presenter Disclosure

Outcomes and ResultsOutcomes and Results

Governor’s budget for Fiscal Year 2009 included improvement package request of $120,000 for SBHCs, and additional $1 million for community health centers

Legislative study resolution on school health reintroduced in 2008 session by Senator Stollings (attendee at Lincoln Wildcat Center Open House)

Interest in expansion in unserved counties generated with representatives from Raleigh & Mercer counties in attendance

Improved communication tools for the field were developed

Page 22: Presenter Disclosure

Outcomes and ResultsOutcomes and Results

Local SBHC representatives reported greater comfort level with marketing/promoting their SBHCs

Increased awareness among key policymakers about SBHCs

Requests for additional information about SBHCs and the Campaign have resulted in new opportunities to reach audiences

Interest exists in continuing with Phase II of the Campaign; Additional Open Houses will be held in Fall 2008 with support from the SSJHW Foundation

Page 23: Presenter Disclosure

7 Principles Used to Engage the Field7 Principles Used to Engage the Field 1) Common purpose2) Include the “right” people in the effort3) Shared decision-making process4) Clear structure and roles5) Specific plan, time frames, and resources6) Encourage & provide support when needed7) Learn from our experiences

Page 24: Presenter Disclosure

Lessons LearnedLessons Learned An experienced public relations firm makes a huge difference! It takes extensive amounts of time and energy! “Celebrity hosts” = media + champions Student involvement makes it special Seeing is believing…

Page 25: Presenter Disclosure

Barbour County StudentsBarbour County Students

Page 26: Presenter Disclosure

Wrap-UpWrap-Up

Review of Campaign Materials Q & A

~Thank You!~~Thank You!~

Page 27: Presenter Disclosure

WVSBHA Contact InformationWVSBHA Contact Information

•Eileen BarkerCo-CoordinatorPhone: (304) [email protected]

•Becky KingCo-CoordinatorPhone: (304) [email protected]