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Prices and services Mobile communication

Valid from 19 March 2018

2/31 [Kommentare] Valid from 19 March 2018

Contents

NATEL® Corporate Mobile Network

(CMN)

Mobile solutions

Flat rates NATEL® 3 NATEL® business infinity plus 3

Telephony NATEL® 4

Telephony in

Switzerland NATEL® 5 NATEL® company 5

Telephony abroad NATEL® 7

Data communication NATEL® 9

Data communication

in Switzerland NATEL® 10 NATEL® business

data subscriptions 10

Data communication

abroad NATEL® 11

Flat rates CMN 15 Corporate Mobile

Network (CMN) 15

Telephony CMN 16

Telephony in Switzerland CMN 17 Corporate Mobile

Network (CMN) 17

Telephony abroad CMN 19

Data communication CMN 21

Data communication in

Switzerland CMN 22

Data communication

abroad CMN 25

Mobile solutions 29

Valid as of 19 March 2018, all prices in CHF incl./excl. VAT (rounded), prices and VAT rate subject to change.

Unless otherwise stated, connection charges will be invoiced per whole/partial time period in ten-centime increments.

Prices incl./excl. VAT (rounded)


NATEL® business infinity plus

Flat rates for your mobile communication. The right subscription and speed to suit everyone.

Monthly charges (standard tariff)

Number of lines NATEL® business

infinity plus XS

(per line)

NATEL® business

infinity plus S

(per line)

NATEL® business

infinity plus M

(per line)

NATEL® business

infinity plus L

(per line)

NATEL® business

infinity plus XL

(per line)

1–2* 59.00/54.78 75.00/69.64 99.00/91.92 129.00/119.78 179.00/166.20

3–10* 59.00/54.78 74.00/68.71 97.00/90.06 127.00/117.92 177.00/164.35

11–19* 58.00/53.85 72.00/66.85 95.00/88.21 126.00/116.99 175.00/162.49

20–49* 57.00/52.92 71.00/65.92 94.00/87.28 123.00/114.21 173.00/160.63

Prices for 50 or more telephone lines on application

COMBOX® pro free free free free free

Downloading data in the Swiss network

(up to)

Uploading data in the Swiss network

(up to)

1.0 Mbit/s

0.2 Mbit/s

10.0 Mbit/s

2.0 Mbit/s

100.0 Mbit/s

10.0 Mbit/s

100.0 Mbit/s

10.0 Mbit/s

Highspeed Internet

Calls in all Swiss networks (7/24)

SMS in all Swiss networks and abroad Data

in the Swiss network

Unlimited calls, SMS and data

Calls abroad (EU/USA/Kanada1) 0.45/0.42/min. 0.45/0.42/min. 100 min. incl. 100 min. incl. unlimited

Additional SIM – – – – NATEL® business

data XL

Abroad (EU/Western Europe)

Making calls

SMS

Surfing

30 days a year

included5,6

30 days a year

included5,6

60 days a year

included4,6

100 days a year

included3,6

365 days a year

included2

*) Volume discounts are based on the number of NATEL® company, NATEL® company basic, NATEL® company plus and NATEL® business infinity plus XS, S, M, L und XL. 1 Detailed country list and tariffs for other country groups swisscom.ch/international 2 Unlimited calls, SMS/MMS and a total of 12 GB for 365 days of the year. After which online access is disconnected. Audio/video recommended with some reservations. 3 Unlimited calls, SMS/MMS and a total of 3 GB for 100 days of the year. After which online access is disconnected. Audio/video recommended with some reservations. 4 Unlimited calls, SMS/MMS messages and a total of 3 GB for 60 days a year. The line will then be disconnected. Audio/video only recommended in certain circumstances. 5 Unlimited calls, SMS/MMS and a total of 1 GB for 30 days of the year. After which online access is disconnected. Audio/video recommended with some reservations. 6 Once the roaming days are used up, telephony and texting are billed at the standard roaming rate. Further data packages for data traffic can be bought in the cockpit. swisscom.ch.

swisscom.ch/roaming

The NATEL® business infinity subscriptions apply to normal home usage. Swisscom reserves the right to curtail or restrict the service or take other appropriate steps if it can prove

that usage considerably exceeds normal levels, or if there are justified indications that the SIM is being used for special applications (e.g. surveillance, machine-to-machine,

direct dial and continuous connections). Value-added services and special numbers are excluded in Switzerland and abroad. swisscom.ch/fup

Further information and change terms available at swisscom.ch/businessinfinity

Flat rates NATEL®



Additional services Telephony

Monthly charges

Additional number data/fax

(CSD)

5.00/4.64 per month for incoming data connection;

5.00/4.64 per month for fax

Additional SIM (2nd SIM for 1 NATEL® telephone number) 10.00/9.29 per month; charges are made for each SIM separately

Duo Bill

Separates the invoicing of business and private calls

5.00/4.64 per month

One-off charges

For changing subscriptions price on request

Activation charge (new contract, replacement or additional

SIM, porting in from other providers)

40.00/37.14

Activation of additional services no charge

Cancellation/blocking of additional services no charge

Additional SIM (2nd SIM for 1 NATEL® telephone number) 40.00/37.14

For changing telephone numbers price on request

Blocking your subscription (loss/theft) no charge

Other prices on application.

Basic rule for all free business transactions (changes)

One change per month is free of charge, for each additional change there will be a charge of CHF 15.00/13.93.

Telephony NATEL®



NATEL® company

Subscription charges

Monthly charges

Number of lines NATEL® company

(per line)

NATEL® company basic

(per line)

NATEL® company plus

(per line)

1– 2* 8.00/7.43 33.00/30.64 44.00/40.85

3–10* 8.00/7.43 32.00/29.71 43.00/39.93

11–19* 8.00/7.43 30.00/27.86 41.00/38.07

20–49* 8.00/7.43 28.00/26.00 38.00/35.28


COMBOX® pro free free free

* Volume discounts are based on the number of NATEL® company, NATEL® company basic, NATEL® company plus and NATEL® business infinity XS, S, M, L und XL.

Connection charges

Call charges per minute (24/7) national

NATEL® company NATEL® company basic NATEL® company plus

Within your company (Mobile Business Group)* included included included

Calls on all Swiss networks 0.70/0.65 30 min. included

0.40/0.37

30 min. included

0.40/0.37

Data CH1 2G/3G/4G 0.20/0.19/MB

max. CHF 5.00/day

100 MB included2

CHF 0.10/0.09/MB

max. CHF 5.00/day

500 MB included2

CHF 0.10/0.09/MB

max. CHF 5.00/day

Download to Swisscom mobile network (up to) 0.20 Mbit/s Highspeed Internet Highspeed Internet

Upload to Swisscom mobile network (up to) 0.10 Mbit/s Highspeed Internet Highspeed Internet

SMS (SMS/MMS; national and international) 0.20/0.19 unlimited unlimited

* Calls within your company do not apply outside of the Swisscom network and do not include special applications such as machine to machine, direct dialling and permanent connections.

Swisscom retains the right to make changes to products at any time (such as limiting the length of calls and free communication within the Mobile Business Group). 1 Unlimited data volume through more than 2300 Swisscom PWLAN hotspots. Once a volume of 1 GB is reached in the PWLAN network, the speed in the PWLAN network is reduced to 64 kbit/s. 2 SMS notification when 80% of the volume are used up and when the entire included volume is used up (2G/3G/4G).

Telephony in Switzerland NATEL®



Connection charges for international calls

Call charges per minute (24×7) from Switzerland/Liechtenstein to NATEL® company NATEL® company basic


NATEL® business infinity

Country group 1 Andorra, Austria, Belgium, Bulgaria, Canada, Croatia, Czech Republic,

Cyprus, Denmark, Estonia, Färöe Islands, Finland, France, Germany,

Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy,

Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg , Malta, Monaco,

Netherlands, Norway, Poland, Portugal, Romania, San Marino, Sweden,

Slovakia, Slovenia, Spain, United States, Vatican City, United Kingdom

0.90/0.84 0.45/0.42

Country group 2 Australia, Israel, Japan, Mexico, New Zealand, South Korea, Taiwan,

Ukraine

1.10/1.02 0.80/0.74

Country group 3 Albania, Algeria, Argentina, Bahamas, Belarus, Bosnia & Herzegovina,

Brazil, Chile, China, Colombia, Costa Rica, Ecuador, Egypt, Hong Kong,

Indonesia, Libya, Malaysia, Morocco, Macedonia, Moldova, Serbia &

Montenegro, Singapore, Sri Lanka, South Africa, Thailand, Tunisia,

Turkey, Venezuela

1.50/1.39 1.20/1.11

Country group 4 Benin, Bolivia, Cameroon, Cape Verde, Cuba, Democratic Republic of

Congo, East Timor, Ghana, Guadeloupe, Guatemala, Haiti, India, Jamaica,

Jordan, Kenya, Lebanon, Madagascar, Mauritius, Nigeria, Pakistan,

Paraguay, Republic of Congo, Saudi Arabia, Syria, Togo, Uruguay, United

Arab Emirates, United Republic of Tanzania, Vietnam, Zimbabwe

2.30/2.14 2.00/1.86

Country group 5 All other countries 4.30/3.99 4.00/3.71

Invoiced in increments of 60 seconds.

Other prices per minute

NATEL® company NATEL® company basic


Incoming calls in Switzerland and Liechtenstein and call forwarding to own COMBOX® included included

Call forwarding to a number in Switzerland 0.50/0.46 0.40/0.37

Liechtenstein: connection charge for telephony, video telephony and automatic callback

from COMBOX® to the Swisscom NATEL® network, the fixed network and COMBOX®

0.70/0.65 0.40/0.37

Telephony in Switzerland NATEL®



Standard tariffs by zones

Corporate customers with a NATEL® business infinity, NATEL® company, NATEL® company basic and NATEL® company plus benefit

from the attractive standard rates by zone. In addition, the World Option Flex rates are available to business customers.

Country zones for outgoing calls

Zone A Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France,

Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxemburg,

Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United

Kingdom, Vaticano

Zone B Albania, Australia, Belarus, Bosnia-Herzegovina, Canada, Kosovo, Macedonia, Moldavia, Montenegro, New Zealand,

Serbia, Turkey, Ukraine, USA

Zone C All other countries

Standard rates for connections abroad

Destination for outgoing calls Incoming calls SMS Mobile Data

(CHF/MB)

Location abroad Local Zone A/

Switzerland

Zone B + C/

other countries

Zone A 0.45/0.42 0.45/0.42 2.40/2.23 0.27/0.25 0.27/0.25 See Data

communication

abroad

Zone B 1.05/0.97 2.00/1.86 2.60/2.41 0.80/0.74 bis 1.60/1.49 0.40/0.37

Zone C 1.15/1.07 2.60/2.41 2.60/2.41 1.20/1.11 bis 3.00/2.79 0.40/0.37

Settlement is based on 60-second or 30-KB increments.

World Option Flex

This saving option enables you to reduce voice rates and text message costs worldwide.

CHF 9.–/month Flex Destination for outgoing calls Incoming calls SMS Mobile Data

(CHF/MB)


Switzerland

Zone B + C/

other countries

Zone A 0.30/0.28 0.30/0.28 2.25/2.09 0.20/0.19 0.20/0.19 See Data

communication

abroad

Zone B 0.90/0.84 1.75/1.62 2.25/2.09 0.70/0.65 to 1.50/1.39 0.30/0.28

Zone C 1.00/0.93 2.25/2.09 2.25/2.09 1.10/1.02 to 2.70/2.51 0.35/0.32

If the service is not used abroad in a particular month, the subscription fee will be reimbursed.

Settlement is based on 60-second increments.

Price for connections established abroad (calls, WAP, fax, SMS and GPRS).

Telephony abroad NATEL®



Country zones and prices for incoming calls

Connection charges

Location abroad Countries Standard

price

Price with

World Option

Flex

Zone A Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,

Faeroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland,

Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands,

Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United

Kingdom, Vaticano

0.27/0.25 0.20/0.19

Zone B Australia, New Zealand 0.80/0.74 0.70/0.65

Albania, Belarus, Bosnia-Herzegovina, Kosovo, Macedonia, Moldavia, Montenegro,

Serbia, Turkey, Ukraine

1.20/1.11 1.10/1.02

Canada, USA 1.60/1.49 1.50/1.39

Zone C Hong Kong, Israel, Japan, Russian Federation, Singapore, Taiwan 1.20/1.11 1.10/1.02

Algeria, Brazil, Chile, China, Egypt, Indonesia, Libya, Malaysia, Morocco, Palestine,

Philippines, South Africa, Thailand, Tunisia

2.00/1.86 1.80/1.67

All other countries 3.00/2.79 2.70/2.51

Calls are charged in increments of 60 seconds.

Telephony abroad NATEL®



Basic services data

These possibilities are open to you

SMS Send and receive SMS messages in Switzerland and abroad.

MMS Send and receive MMS messages in Switzerland and abroad.

GPRS, EDGE, UMTS, HSPA, HSPA+ Packet-switched data communications on the 2G or 3G network.

Public Wireless LAN (PWLAN) Packet-switched data communications on the PWLAN network.

Essentially, Swisscom has no influence on the services, networks and technologies available abroad. Further information can be found at www.swisscom.ch/laender.

Data communication NATEL®

http://www.swisscom.ch/laender



NATEL® business data subscriptions

Monthly charges

NATEL® business

data S

NATEL® business

data M

NATEL® business

data L

NATEL® business

data XL

Price in combination with

NATEL® business infinity plus S–XL

9.00/8.36 15.00/13.93 29.00/26.93 49.00/45.50

Prices excluding package benefit for each subscription

1–2 39.00/36.21 49.00/45.50 69.00/64.07 89.00/82.64

3–10 38.00/35.28 48.00/44.57 68.00/63.14 88.00/81.71

11–19 36.00/33.43 46.00/42.71 66.00/61.28 86.00/79.85

20–49 34.00/31.57 44.00/40.85 64.00/59.42 84.00/77.99


Download (up to)

Upload (up to)

2.0 Mbit/s

0.5 Mbit/s

20.0 Mbit/s

2.0 Mbit/s

40.0 Mbit/s

8.0 Mbit/s Highspeed Internet

Data included 2G/3G/4G

Data included PWLAN

Speed restricted to 64 kbit/s after data

allowance is reached via 2G/3G/4G or

PWLAN network.

10 GB

10 GB

10 GB

10 GB

10 GB

10 GB

20 GB

20 GB

20 GB

20 GB

20 GB

20 GB

The NATEL® business data S–XL subscriptions apply to normal home usage. Swisscom reserves the right to curtail or restrict the service or take other appropriate steps if usage considerably exceeds

normal levels, or if there are justified indications that the SIM is being used for special applications (e.g. surveillance and machine-to-machine connections).

Data packages for NATEL® business data subscriptions

Price Package can be booked with:

Data package 500 MB* 9.00/8.36 NATEL® business data subscriptions S

Data package 1 GB* 15.00/13.93 NATEL® business data subscriptions M, L, XL

* Have the speed limits on NATEL® business data subscriptions lifted by ordering through http://cockpit.swisscom.ch

Data transmission prices within Switzerland

MMS

Sending MMS (per MMS)** Up to 1 KB: 0.20/0.19

Up to 30 KB: 0.50/0.46

Up to 300 KB: 0.90/0.84

Several hundred characters of text

One to two pictures with sound and text*

More than two pictures with sound and text*

POS automation – pay by mobile phone 0.25/0.23 per purchase

* Depending on the device type and photo quality setting.

** The prices indicated are valid only if MMS is not included in a subscription.

Data communication in Switzerland NATEL®



Roaming data communication

Country zones for data communications

Zone A Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France,

Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania,

Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain,

Sweden, United Kingdom, Vatican City State

Zone B1 Alaska (USA), Albania, Algeria, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Belarus, Bosnia & Herzegovina,

Brazil, Canada, Chile, China, Colombia, Ecuador, Egypt, Fiji, Georgia, Ghana, Hawaii (USA), Hong Kong, India,

Indonesia, Israel, Japan, Kenya, Kosovo, Kuwait, Macau, Macedonia, Malaysia, Mexico, Moldova, Montenegro ,

Morocco, Nauru, New Zealand, Peru, Philippines, Puerto Rico, Qatar, Russia, Saudi Arabia, Serbia, Seychelles,

Singapore, South Africa, South Korea, Sri Lanka, St. Croix (US), St. John (US), St. Thomas (US), Taiwan, Thailand, Turkey,

Ukraine, United Arab Emirates, Uruguay, USA

Zone B2 Anguilla, Antigua & Barbuda, Aruba, Bahamas, Bangladesh, Barbados, Benin, Bermuda, Bolivia, Bonaire, Botswana,

BritishVirgin Islands, Brunei Darussalam, Cambodia, Cameroon, Cape Verde, Cayman Islands, Chad, Congo

(Brazzaville), Congo (Kinshasa), Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, French Guiana,

Gabon, Greenland, Grenada, Guadeloupe (FR), Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iran, Iraq,

Ivory Coast, Jamaica, Jordan, Kazakhstan, Kyrgyzstan, Laos, Lesotho, Martinique (FR), Mauritius, Mayotte (FR),

Mongolia, Montserrat, Mozambique, Myanmar (Burma), Nicaragua, Nigeria, Oman, Pakistan, Panama, Papua New

Guinea, Paraguay, Republic of the Sudan, Réunion (FR), Rwanda, Saba (NL), Samoa, Senegal, Sierra Leone, St.

Barthélemy (FR), St. Eustatius (NL), St. Kitts & Nevis, St. Lucia, St. Maarten (NL), St. Martin (FR), St. Vincent & the

Grenadines, Suriname, Swaziland, Tajikistan, Tanzania, Tonga, Trinidad & Tobago, Tunisia, Turks & Caicos, Uganda,

Uzbekistan, Vanuatu, Venezuela, Vietnam, Zambia

Zone C

(exkl. Zone special Countries)

Burkina Faso, Central African Republic, Gambia, Lebanon, Madagascar, Malawi, Mauritania, Niger, Occupied

Palestinian Territory, Togo, Yemen

Zone D (special Countries) Afghanistan, Angola, Belize, Bhutan, Burundi, Cuba, Djibouti, East Timor, Equatorial Guinea, Ethiopia, French

Polynesia, Guam, Liberia, Libya, Mali, Namibia, Nepal, New Caledonia, Zimbabwe

GPRS / EDGE / UMTS / LTE

Standard rate by zone

Price

Zone A* 4.50/4.18 per 10 MB

Zone B1 6.50/6.04 per 10 MB

Zone B2 7.90/7.34 per 10 MB

Zone C


13.90/12.91 per 10MB

Zone D (special Countries) 99.90CHF/92.76 per 10MB

* Unused volume packages expire after 30 days.

Data communication abroad NATEL®



Data packets

The flexible additions to the standard rate or World Option Flex. If you are on the move for a long time or simply need to transfer

larger quantities of data. The end user can book the data packages from abroad with ease under http://cockpit.swisscom.ch.

The person responsible for mobile communications can also book these directly in the Mobile subscription management eService.

Data Travel 50 MB (30 days)*

Price MB included Validity period

Zone A 5.50/5.11 50 MB*** 30 days**

Zone B1 7.50/6.96 50 MB*** 30 days**

Zone B2 9.90/9.19 50 MB 30 days**

Zone C (exkl. Zone special Countries) 19.90/18.48 50 MB 30 days**

Zone special Countries Not available

* Buy data roaming packages for private use per credit card.

** Unused volume packages expire after 30 days.

*** only Autorenewal via Extranet AboManagement



Zone A 7.90/7.34 200 MB 30 days**

Zone B1 9.90/9.19 200 MB 30 days**

Zone B2 19.90/18.48 200 MB 30 days**





Data Travel 1 GB (30 days)*

Price GB included Validity period

Zone A 19.90/18.48 1 GB 30 days**

Zone B1 29.90/27.76 1 GB 30 days**

Zone B2 79.90/74.19 1 GB 30 days**

Zone C (exkl. Zone special Countries) Not available







Data Travel 3 GB (30 days)


Zone A 49.90/46.33 3 GB 30 days**

Zone B1 79.90/74.19 3 GB 30 days**

Zone B2 Not available

Zone C (exkl. Special Countries) Not available




Data Travel World Option Flex*


Weltweit (exkl. special Countries) 49.00/45.50 100 MB 30 days

* Cannot be combined with NATEL® business infinity and company.

The package price is only billed if actually used abroad.




Data-Options

World Option Flex (PAYG)/World Data Option Flex (PAYG)

Monthly price

World Option Flex (PAYG*) 9.00/8.36

World Data Option Flex (PAYG*) 7.00/6.50

* (Pay-as-you-go) cannot be combined with NATEL® business infinity subscriptions

For pay-as-you-go tariffs (PAYG) Billing steps

Zone A 2.00/1.86 per MB 30 KB

Zone B1/B2 4.00/3.71 per MB 30 KB

Zone C and D (special Countries) 7.00/6.50 per MB 30 KB

Apply in over 100 countries in which data communication is possible, for transmission using UMTS, EDGE and GPRS. For a list of all

providers go to www.swisscom.ch/countries. Billing is in increments of 30 KB.

SMS and MMS

Price per SMS/MMS

Sending SMS 0.27/0.25

Sending and receiving MMS 0.40/0.37 up to 1 KB

1.00/0.93 up to 30 KB

1.80/1.67 up to 300 KB




Corporate Mobile Network (CMN)

A tailormade communication solution for Corporate Business with flat rates and flexible pricing models.

Monthly charges

Subscription price On request (based on the number of connections and usage behaviour on

conclusion of the contract)

COMBOX® pro free

Downloading data in the Swiss network (up to)

Uploading data in the Swiss network (up to)

15.0 Mbit/s

3.0 Mbit/s

Calls in all Swiss networks (7/24)

SMS in all Swiss networks and abroad Unlimited calls, SMS and data

Data in the Swiss network 500 Mbit incl.1

Calls abroad Standard rates see as of page 18

Abroad (Making calls, SMS, Surfing) Standard rates see as of page 19

1 Optional extra. After the included volume of CHF 0.10/0.09 per MB has been used up.

Additional pricing models such as flat rates can be quoted on request.

Flat rates CMN



Additional services Telephony

Monthly charges

Additional number data/fax

(CSD)

5.00/4.64 per month for incoming data connection;

5.00/4.64 per month for fax

Additional SIM (2nd SIM for 1 NATEL® telephone number) 10.00/9.29 per month; charges are made for each SIM separately

Duo Bill

Separates the invoicing of business and private calls

5.00/4.64 per month

One-off charges

For changing subscriptions price on request

Activation charge (new contract, replacement or additional

SIM, porting in from other providers)

40.00/37.14

Activation of additional services no charge

Cancellation/blocking of additional services no charge

Additional SIM (2nd SIM for 1 NATEL® telephone number) 40.00/37.14

For changing telephone numbers price on request

Blocking your subscription (loss/theft) no charge

Other prices on application.

Basic rule for all free business transactions (changes)

One change per month is free of charge, for each additional change there will be a charge of CHF 15.00/13.93.

Telephony CMN



Corporate Mobile Network (CMN)

Subscription charges

Monthly charges

Number of lines

11–49 25.00/23.21

from 50 on application

COMBOX® pro free

Connection charges Corporate Mobile Network

Per-minute connection charges nationwide (24/7)

Charged per whole/partial time period in increments of 10 centimes

Company-wide calls from mobile to mobile and from mobile to fixed network (Closed User Group)*

plus COMBOX® message retrieval**

free

Telephone calls and data connections (CSD) on the Swisscom mobile and fixed networks in CH and FL 0.30/0.28

Telephone calls and data connections (CSD) to other mobile networks in CH and FL 0.50/0.46

Call forwarding to a subscriber number within Switzerland

Within Closed User Group free

Auf das Swisscom Mobilnetz und Festnetze in CH/FL und andere Mobilfunknetze in CH/FL 0.25/0.23

* For calls using a mobile to numbers outside the company, as well as for all other services (roaming, business numbers, data services, etc.), prices apply as per your CMN subscription. The tariff for

Closed User Group does not apply to special applications such as machine-to-machine, direct dial and permanent connections. Swisscom reserves the right to make changes to its products at any

time (e.g. limitation of duration of calls or of free communication within Closed User Group).

** Return call from COMBOX® to a Swiss fixed network or Swisscom mobile phone number: 0.15/0.14/min. Return call from COMBOX® to a number from another mobile phone operator: 0.35/0.32/min.

Additional pricing models such as flat rates can be quoted on request.

Telephony in Switzerland CMN



Connection charges for international calls

Call charges/minute (24×7) from Switzerland/Liechtenstein to

Country group 1 Austria, Canada, France, Germany, Italy, United Kingdom, USA 0.60/0.56

Country group 2 Andorra, Australia, Belgium, Cyprus, Denmark, Faeroe Islands, Finland, Gibraltar, Greece, Iceland,

Ireland, Luxemburg, Malta, Monaco, Netherlands, Norway, New Zealand, Portugal, San Marino,

Spain, Sweden

0.80/0.74

Country group 3 Albania, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Hong Kong,

Hungary, Israel, Japan, Kosovo, Latvia, Lithuania, Macedonia, Moldavia, Montenegro, Palestine,

Poland, Romania, Russian Federation, Serbia, Singapore, Slovakia, Slovenia, South Korea,

Taiwan, Turkey, Ukraine

1.20/1.11

Country group 4 Algeria, Argentina, Brazil, Chile, China, East Timor, Egypt, Indonesia, Libya, Malaysia,

Mexico, Morocco, Philippines, South Africa, Thailand, Tunisia

2.00/1.86

Country group 5 All other countries 4.00/3.71

Telephony in Switzerland CMN



Standard tariffs by zones

Corporate customers with a Corporate Mobile Network (CMN), NATEL® business infinity, NATEL® company, NATEL® company basic

and NATEL® company plus benefit from the attractive standard rates by zone. In addition, the World Option Flex rates are available

to business customers.

Country zones for outgoing calls

Zone A Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France,

Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxemburg,

Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United

Kingdom, Vaticano

Zone B Albania, Australia, Belarus, Bosnia-Herzegovina, Canada, Kosovo, Macedonia, Moldavia, Montenegro, New Zealand, Serbia,

Turkey, Ukraine, USA

Zone C All other countries

Standard rates for connections abroad

Destination for outgoing calls Incoming calls SMS Mobile Data

(CHF/MB)


Switzerland

Zone B + C/

other countries

Zone A 0.67/0.62 0.67/0.62 2.40/2.23 0.36/0.33 0.36/0.33 See Data

communication

abroad

Zone B 1.05/0.97 2.00/1.86 2.60/2.41 0.80/0.74 to 1.60/1.49 0.40/0.37

Zone C 1.15/1.07 2.60/2.41 2.60/2.41 1.20/1.11 to 3.00/2.79 0.40/0.37


World Option Flex

This saving option enables you to reduce voice rates, text message costs and data costs worldwide.

CHF 9.–/month Flex Destination for outgoing calls Incoming calls SMS Mobile Data

(CHF/MB)


Switzerland

Zone B + C/

other countries

Zone A 0.50/0.46 0.50/0.46 2.25/2.09 0.30/0.28 0.20/0.19 See Data

communication

abroad

Zone B 0.90/0.84 1.75/1.62 2.25/2.09 0.70/0.65 to 1.50/1.39 0.30/0.28

Zone C 1.00/0.93 2.25/2.09 2.25/2.09 1.10/1.02 to 2.70/2.51 0.35/0.32

If the service is not used abroad in a particular month, the subscription fee will be reimbursed.


Price for connections established abroad (calls, WAP, fax, SMS and GPRS).

Telephony abroad CMN



Business Option Europe

Price MB included Calling time included SMS included

Zone A 153.00/49.21/month* 250 MB** 100 minutes** 100 SMS**

* Minimum contract term 1 month, can be cancelled from the following calendar month.

** Any unused included volume will expire at the end of the calendar month.

Country zones and prices for incoming calls

Connection charges

Location abroad Countries Standard

price

Price with

World Option

Flex

Zone A Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,

Faeroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland,

Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands,

Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United

Kingdom, Vaticano

0.36/0.33 0.30/0.28

Zone B Australia, New Zealand 0.80/0.74 0.70/0.65

Albania, Belarus, Bosnia-Herzegovina, Kosovo, Macedonia, Moldavia, Montenegro,

Serbia, Turkey, Ukraine

1.20/1.11 1.10/1.02

Canada, USA 1.60/1.49 1.50/1.39

Zone C Hong Kong, Israel, Japan, Russian Federation, Singapore, Taiwan 1.20/1.11 1.10/1.02

Algeria, Brazil, Chile, China, Egypt, Indonesia, Libya, Malaysia, Morocco, Palestine,

Philippines, South Africa, Thailand, Tunisia

2.00/1.86 1.80/1.67

All other countries 3.00/2.79 2.70/2.51

Calls are charged in increments of 60 seconds.

Telephony abroad CMN



Basic services data

These possibilities are open to you

SMS Send and receive SMS messages in Switzerland and abroad.

MMS Send and receive MMS messages in Switzerland and abroad.

CSD Circuit-switched data communications on the GSM network.

GPRS, EDGE, UMTS, HSPA, HSPA+ Packet-switched data communications on the 2G or 3G network.

Public Wireless LAN (PWLAN) Packet-switched data communications on the PWLAN network.

Essentially, Swisscom has no influence on the services, networks and technologies available abroad. Further information can be found at www.swisscom.ch/laender.

Data communication CMN



Data transmission prices within Switzerland

MMS

Sending MMS (per MMS) Up to 1 KB: 0.20/0.19

Up to 30 KB: 0.50/0.46

Up to 300 KB: 0.90/0.84

Several hundred characters of text

One to two pictures with sound and text*

More than two pictures with sound and text*

Connection using Swisscom WAP gateway (via CSD) 0.20/0.19 per minute

POS automation – pay by mobile phone 0.25/0.23 per purchase

* Depending on the device type and photo quality setting.

GPRS/EDGE/UMTS/HSPA – data transfer in 2G/3G networks

Maximum speed of 15.0 Mbit/s for downloads and 3.0 Mbit/s for uploads

Price per MB

For NATEL®data basic, CMN Data volume per month up to 40 MB 2.50/2.32

40–100 MB 1.70/1.58

100–200 MB 1.30/1.21

> 200 MB 1.00/0.93

Sample calculation (incl. VAT):

60 MB = 40 MB × CHF 2.50 + 20 MB × CHF 1.70 = CHF 134.00

The minimum amount charged per connection is 10 KB. After that, connections are charged in increments of 10 KB.

Additional rate for business customers (Corporate Data Tariff) on request.

Data communication in Switzerland CMN



Data options

Inclusive

data volumes

Maximum speed

download/

upload (Mbit/s)

Monthly price Price per MB once the

volume is exceeded

Data Option Business start 500 MB 15.0/3.0 10.00/9.29 0.10/0.09

Data Option Business S 10 GB 2.0/0.5 29.00/26.93 Speed limited to

64 kbit/s from 10 GB

Data Option Business M 10 GB 20.0/2.0 39.00/36.21 Speed limited to


Data Option Business L 20 GB 40.0/8.0 59.00/54.78 Speed limited to


Data Option Business XL 20 GB Highspeed Internet 79.00/73.35 Speed limited to


* Depending on network availability and hardware used.

After the included data volume has been used up, the minimum amount to be billed is 10 KB (Data Option Business start).

The DOB M-XL Options are valid for normal home usage. Swisscom reserves the right to curtail or restrict the service or take other appropriate steps if usage considerably exceeds normal levels, or

if there are justified indications that the SIM is being used for special applications (e.g. surveillance and machine-to-machine connections).

Data packages for Data Option Business

Price Package can be booked with:

Data package 500 MB* 39.00/38.36 Data Option Business S

Data package 1 GB* 15.00/13.93 Data Option Business Start, M, L, XL

* Have the speed limits on Data Option Business S – XL lifted by ordering through http://cockpit.swisscom.ch

Speed Options

Speed upgrade to the next higher level:

Maximum speed download/upload (Mbit/s)

Monthly price Speed update for

Speed 15 15.0/3.0 10.00/9.29 Data Option Business

Start and Corporate

Mobile Network/

NATEL® data basic




NATEL® data basic

One-off costs

Activation charge

(new contract, replacement or additional SIM, porting in from other providers)

40.00/37.14

Monthly charges

Number of lines

1– 99* 10.00/9.29

100–499* 8.00/7.43

500–999* 6.00/5.57

> 1000* 5.00/4.64

* Volume discounts are based on the number of NATEL® company, NATEL® company basic, NATEL® company plus and NATEL® business infinity XS, S, M, L und XL.

Connection charges NATEL® data basic

National call charges

Outgoing CSD data calls on the fixed networks and

the Swisscom mobile network (within Switzerland/Liechtenstein)

0.30/0.28 per minute

Outgoing data calls via CSD to other GSM networks

in Switzerland

0.79/0.73 per minute

Outgoing data calls abroad see chapter “Data communication abroad NATEL®” (page 11)

Maximum speed of 15.0 Mbit/s for downloads and 3.0 Mbit/s for uploads

Optional additional services NATEL® data basic

The following additional services may be ordered for use with NATEL® data basic

Connection statement plus 4.80/4.46 per month




Roaming data communication

These prices apply for CMN. For prices for NATEL® data basic, see the NATEL data communication abroad section (page 11).

Country zones for data communications

Zone A Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland,

France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania,

Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia,

Spain, Sweden, United Kingdom, Vatican City State

Zone B1 Alaska (USA), Albania, Algeria, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Belarus, Bosnia & Herzegovina,

Brazil, Canada, Chile, China, Colombia, Ecuador, Egypt, Fiji, Georgia, Ghana, Hawaii (USA), Hong Kong, India,

Indonesia, Israel, Japan, Kenya, Kosovo, Kuwait, Macau, Macedonia, Malaysia, Mexico, Moldova, Montenegro ,

Morocco, Nauru, New Zealand, Peru, Philippines, Puerto Rico, Qatar, Russia, Saudi Arabia, Serbia, Seychelles,

Singapore, South Africa, South Korea, Sri Lanka, St. Croix (US), St. John (US), St. Thomas (US), Taiwan, Thailand,

Turkey, Ukraine, United Arab Emirates, Uruguay, USA

Zone B2 Anguilla, Antigua & Barbuda, Aruba, Bahamas, Bangladesh, Barbados, Benin, Bermuda, Bolivia, Bonaire, Botswana,

BritishVirgin Islands, Brunei Darussalam, Cambodia, Cameroon, Cape Verde, Cayman Islands, Chad, Congo

(Brazzaville), Congo (Kinshasa), Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, French Guiana,

Gabon, Greenland, Grenada, Guadeloupe (FR), Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iran,

Iraq, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kyrgyzstan, Laos, Lesotho, Martinique (FR), Mauritius, Mayotte (FR),

Mongolia, Montserrat, Mozambique, Myanmar (Burma), Nicaragua, Nigeria, Oman, Pakistan, Panama, Papua New

Guinea, Paraguay, Republic of the Sudan, Réunion (FR), Rwanda, Saba (NL), Samoa, Senegal, Sierra Leone, St.

Barthélemy (FR), St. Eustatius (NL), St. Kitts & Nevis, St. Lucia, St. Maarten (NL), St. Martin (FR), St. Vincent & the

Grenadines, Suriname, Swaziland, Tajikistan, Tanzania, Tonga, Trinidad & Tobago, Tunisia, Turks & Caicos, Uganda,

Uzbekistan, Vanuatu, Venezuela, Vietnam, Zambia

Zone C


Burkina Faso, Central African Republic, Gambia, Lebanon, Madagascar, Malawi, Mauritania, Niger, Occupied

Palestinian Territory, Togo, Yemen

Zone special Countries Afghanistan, Angola, Belize, Bhutan, Burundi, Cuba, Djibouti, East Timor, Equatorial Guinea, Ethiopia, French

Polynesia, Guam, Liberia, Libya, Mali, Namibia, Nepal, New Caledonia, Zimbabwe

GPRS / EDGE / UMTS / HSPA / LTE – data transfer in 2G/3G/4G networks

Standard rate by zone

Price Billing steps

Zone A* 6.50/6.04 per 5 MB Until the package price is reached, CHF 0.30/30 KB is billed.

Zone B1 6.50/6.04 per 5 MB Until the package price is reached, CHF 0.30/30 KB is billed.


Zone C und D (special Countries) 10.00/9.29 per MB

* Unused volume packages expire after 24 hours.

Data communication abroad CMN



Data packets

The flexible additions to the standard rate or World Option Flex. If you are on the move for a long time or simply need to transfer

larger quantities of data. The end user can book the data packages from abroad with ease under http://cockpit.swisscom.ch.

The person responsible for mobile communications can also book these directly in the Mobile subscription management eService.



Zone A 5.50/5.11 50 MB*** 30 days**

Zone B1 7.50/6.96 50 MB*** 30 days**

Zone B2 9.90/9.19 50 MB 30 days**





*** only Autorenewal via Extranet AboManagement



Zone A 7.90/7.34 200 MB 30 days**

Zone B1 9.90/9.19 200 MB 30 days**

Zone B2 19.90/18.48 200 MB 30 days**

Zone C (exkl. Zone special Countries) 69.90/64.90




Data Travel 1 GB (30 days)*


Zone A 19.90/18.48 1 GB 30 days**

Zone B1 29.90/27.76 1 GB 30 days**

Zone B2 79.90/74.19 1 GB 30 days**








Data Travel 3 GB (30 days)


Zone A 49.90/46.33 3 GB 30 days**

Zone B1 79.90/74.19 3 GB 30 days**

Zone B2 Not available





Data Travel World Option Flex*


Worldwide (exkl. special Countries) 49.00/45.50 100 MB 30 days

* Cannot be combined with NATEL® business infinity and company.

The package price is only billed if actually used abroad.




Data-Options

World Option Flex/World Data Option Flex

Monthly price

World Option Flex/World Option Flex (PAYG*) 9.00/8.36

World Data Option Flex/World Data Option Flex (PAYG*) 7.00/6.50

* (Pay-as-you-go) cannot be combined with NATEL® business infinity subscriptions

Connection prices

For volume packages*

Price Billing steps

Zone A 6.50/6.04 per 10 MB Until the package price is reached, CHF 0.20/30 KB is billed.



Zone C und D (special Countries) 7.00/6.50 per MB

* Unused volume packages expire after 24 hours.

For pay-as-you-go tariffs (PAYG) Billing steps

Zone A 2.00/1.86 per MB 30 KB

Zone B1/B2 4.00/3.71 per MB 30 KB

Zone C und D (special Countries) 7.00/6.50 per MB 30 KB

Apply in over 100 countries in which data communication is possible, for transmission using UMTS, EDGE and GPRS. For a list of all

providers go to www.swisscom.ch/countries. Billing is in increments of 30 KB.

SMS and MMS

Price per SMS/MMS

Sending SMS 0.40/0.37

Sending and receiving MMS 0.40/0.37 up to 1 KB

1.00/0.93 up to 30 KB

1.80/1.67 up to 300 KB




Public Wireless LAN

Use via NATEL® or Internet subscription from Swisscom

Swisscom subscription Note Usage period

NATEL® infinity Unlimited usage included

NATEL® entry basic

NATEL® entry plus

NATEL® xtra start

To maintain service quality for all customers, if a

customer uses more than 1 GB of data traffic within one

month, Swisscom will reduce the transmission rate in the

PWLAN network for this user.

Unlimited usage included

NATEL® data-Abos Once the data volume contained in the monthly

subscription has been used, the speed is limited.

However, no additional charges are applicable.

Included, until the inclusive data

volume per month is reached

In Switzerland: PWLAN Tariff

(charge per units of 15 minutes)

15 minutes 1.00/0.93

1 hour 4.00/3.71

In Switzerland: PWLAN Hour Option 200*

(includes 200 hours per month)

Price per month 53.00/49.21

for each additional 15 minutes

1.00/0.93

Abroad Charge per minute 0.60/0.56

* This tariff for frequent users is worthwhile if you use Public Wireless LAN on a regular basis for more than 3 hours a month.

If you wish to switch to PWLAN Hour Option 200 please contact us on our free hotline 0800 333 221.

Time credits (eValue Card or credit card)

Online credit is valid from the first login and finishes at the end of the usage time.

Surf with one device Surf with several devices simultaneously

Usage period E.g. send e-mails with attachments

(Download up to 2 Mbit/s, upload up to 1 Mbit/s)

E.g. stream radio/music/TV

(Download up to 5 Mbit/s, upload up to 2.5 Mbit/s)

1 day 5.00/4.64 for 1 user 10.00/9.26 for up to 3 users

3 days 12.00/11.14 for 1 user 17.00/15.74 for up to 3 users



Mobile solutions



Corporate Application Access

Monthly charges

Number of lines

up to 20 5.00/4.64

from 20 4.00/3.71

from 50 3.00/2.79

Charges for data transmission

The cost of the data communication will be charged to the subscription in accordance with the terms and conditions

of the NATEL® subscription selected.

Corporate Network Access

Corporate Network Access/TIB

Corporate Network Access with a VPN (IPSec) tunnel over the Internet

One-off charges 4600.00/4271.12

Monthly charges 690.00/640.67

Corporate Network Access/LAE*

Connection to a LAN-I service from Swisscom

One-off charges 5300.00/4921.08

Monthly charges 1430.00/1327.76

Changes and migrations

One-off installation charges for implementing a change

Change within a connection 1200.00/1114.21

Migration variant TIB to LAE 4200.00/3899.72

Charges for data transmission

The cost of the data communication will be charged to the subscription in accordance with the terms

and conditions of the NATEL® subscription selected.

* Service charges include operating the connection from the mobile network to the existing LAN-I network at the customer’s premises. If the customer wants an additional LAN-I service access point

(SAP) for the connection to the mobile network, this must be ordered and charged for separately. Integrating the Corporate Network Access into Swisscom’s RAS Services will incur additional costs.

Mobile solutions Mobile solutions

For advice on our products and services, please contact

your personal customer advisor.

General hotline

Tel. 0800 800 900 (Mon–Fri, 7.30 a.m. to 5.30 p.m.)

Fax 0800 800 905

From abroad: tel. +800 80 800 900

Technical hotline (for faults)

Tel. 0800 724 724 (available around the clock)

Fax 0800 724 725

From abroad: tel. +800 724 724 24

Mobile telephony hotline

For telecommunications managers: tel. 0800 444 404 (+ PIN)

Mobile end-users: tel. 0800 800 800 (available around the clock)

From abroad: tel. +41 62 286 12 12

www.swisscom.ch/enterprise

Documents

Prices and services Mobile communication - Swisscomdocuments.swisscom.com/product/1000100-Corporate... · Prices and services Mobile communication ... SMS/MMS messages and a ... (such