t: +357 22 49 44 50 f: +357 22 31 37 74 a: 42 Propyleon Str., P.O.Box 28187, 2091, Nicosia Cypruse: info@hhfurnishing.com www.hhfurnishing.com

Table of Contents

CONTENTS 3 Historical Backgroung: Company Profile

5 Strategy & Philosophy

6 Growth and The Near Future

7 Technological Equipment | Production Process

8 Design Department

9 Quality Control Procedures

13 IT Use In Business Operations

15 Organisational Structure of Enterprise

17 Environmental Contribution

19 Julius Blum GmbH

20 Schüco Design

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H. H. Furnishings was founded in 1967 as HouseHold Furnishings Ltd. Following the Turkish invasion in 1974, the company was forced to cease operations. In 1977 H. H. Furnishings was formed with the goal to play a leading role in the Cypriot Furniture Industry.

In 1981 the company creates its first line of kitchens with the name “Prima Kitchens”. Production of the Prima kitchens line was based on European Systems and Standards. The production of kitchens grew exponentially and in 1983 H. H. Furnishings becomes the first Cypriot company to export kitchens in Saudi Arabia. Its first project was to manufacture 700 kitchens within six months, many other projects followed.

When Cyprus entered the EU many things changed in the market. With the liberalization of the local market the Cypriot Furniture Industry was faced with significant threads as well as opportunities. Imported kitchen furniture entered the market, leading to intense competition. In order to keep up with competing brands H. H. Furnishings made large capital investments so as to make a new modern and technologically upgraded factory, offering customers better quality and variety of choices. At the same time the company, recruited qualified people in the departments of design and technology.

Historical Backround: Company Profile

After the completion of the upgrade plan, H. H. Furnishings became one of the most efficient companies in Cyprus. The management and the highly skilled personnel in all departments is determined to move the company a step further. The modern technology which is applied in both administrative and production procedures aim in reducing production costs while enhancing the quality of what the company offers. The

investment in high technology machines has not only improved its production quality but also allowed the company to manufacture, besides kitchens, custom made wardrobes and doors. H. H. Furnishings Ltd is the agent of Julius Blum GmbH, the leader furniture kitchen manufacturer. Further, the company represents in Cyprus Schuco Design, Germany also a leader in the aluminum manufacturing Industry.

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The best quality is achieved through the selection of the best raw materials such as wood products and furniture fittings.

Prima Kitchens moves rapidly on a broad program to increase efficiency through modernization of operating procedures, the application of modern management methods, through the upgrading of information systems, and through the continuous education of its workforce.

Prima Kitchen’s mission is through its specialized staff and innovative technologies to compete in

Our philosophy is to have an absolutely perfect client – customer relationship base on service and trust. Further, the company’s philosophy is based on using the best raw materials while its vision is to offer the best quality furniture. The company’s goal is to achieve further growth as well as to maintain its name, in the Cypriot market as one of the leading and best quality manufacturers of kitchen, wardrobe and other custom made furniture. The company always takes into consideration the demands and the trends of the market. Adaptation to market changes can be achieved through the upgraded production line and the well trained workforce. The company tries to offer the customers a variety of choices and fulfill the customers’ wants and needs.

H. H. Furnishings aims in offering the customer a unique customer experience and provide a custom-made, superior quality kitchen. The company’s philosophy is based on offering the customers the best quality and best service by using innovation and technology.

Employees are also an important part of the company. Highly skilled labor is employed in order to enhance the company into reaching its short and long term goals.

Prima kitchens tries to fulfill most of the customers’ desires and requirements by offering a complete range of kitchen designs to choose from and by providing the best quality and customer service.

Strategy & Philosophy

We work to improve the quality of life in the kitchen by raising the standards of both stylistic and functional aspects, in full accordance with our core values

the market by offering the best quality custom-made kitchen cabinet units. The company always takes into account the market challenges and aims to the dynamic growth of its operations through further expansion of its products, continuously improving customer service, and by enhancing export orientation. This is done through the excellent management of the sales department. The strategic vision of the company is to further establish its identity as the best quality kitchen and wardrobe manufacturer on the island as well as a valuable export partner.

Growth & The near future

Prima Kitchens continues to grow today with emphasis on the modular kitchen cabinets and wardrobes. In order to offer a wide range of kitchens and wardrobes, the company has bee working with BLUM Austria, the leader in furniture fittings such as drawers, hinges & lift systems and Schuco Design - Germany, the best quality manufacturer of aluminum profiles for exterior and interior housing.

Prima Kitchens takes into consideration all of the ever-changing lifestyle habits of the modern societies with primal objective to best reflect upon these needs. The company’s goal is to harmonize creativity and technology, conviviality and functionality through innovative space solutions that improve the quality of life.

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Technological equipment

The company has a number of machines for theproduction of various products. Most of them areheavy duty and fully electronically controlled thatrequire handling by specialised individuals.

H. H. Furnishings Ltd is confident that with large investments in continuous updates of the internal productivity chain it can further saturate the local market and remain a dominant player in the industry. The company successfully completed the upgrade strategy plan set a few years ago and it’s now operating at the renovated premises using latest technology machinery and updated internal administration systems.

The enhancement of modern technology allowsthe company to produce products of high qualitystandards with efficiently low productivecosts, giving the company a valuable competitive advantage. In addition, the company is able toobserve the new trends of the market throughthe eyes of the younger personnel, while beingable to easily adjust its offerings to serve variousdemographics.

These investments enable the company tofurther plan ahead; as the dominant leader ofsuperior quality, tailor-made products in the localwoodworking industry.

The production process initiates from the sales department. The client in consultation with the seller decides on the final design of the kitchen cabinet or any other structure. Once the project is digitally finalised using specialised design software, the project is presented to the client. Upon approval, a contract is signed between the company and the client; further specifying the type of materials, the design aspects, time frames of completion and any other aspect related to the project at hand.

The responsible technician prepares and forwards production forms to the production team. The production manager allocates responsibility and tasks to the various departments and proceeds with monitoring and controlling the production procedures involved.

Production Process

Whatever the dimensions of a customer’s kitchen, Prima Kitchens cabinets fit perfectly. After all, rooms are rarely a standard, exact length, width or height so Prima Kitchens ability to make bespoke cabinets to precise dimensions eliminates awkward gaps or wasted corners. This means that every millimetre of space in a kitchen is put to good use, for an enjoyable relaxing cooking and living environment.

The fundamental responsibilities of the design department involve the creation of functional, innovative and up-to-date products, while cautiously monitoring the market and the current trends. Frequent visits to international exhibitions in countries abroad, further inspire the department to offer customer oriented solutions that best respond to the needs of modern living. All client orders are designed and presented in three-dimensional renderings, which enable realistic representation of the final outcome. This allows the company to reinsure that all customer requirements have been met to the fullest potential while enabling the customer to understand the possibilities of further optimisation.

Many customers are looking for tailor-made solutions and the team always makes sure that all ‘custom-made to measure’ projects are given the required attention. All Prima Kitchens are made to order, therefore all kitchens look different. Nonetheless, each one begins its life the same way – with a blank sheet of paper; the customer’s vision and the designer’s inspiration and talent. As a result, the finished kitchen is a true reflection of an individual’s needs and personality.

It is not an easy task trying to match styles and trends with new furniture in an existing interior layout of a house, and that’s why the personal approach is essential. Particular angles, sizes, colour schemes and materials are what these customers desire, and Prima Kitchens always manages to respond to these demands. The growing number of customer referrals confirms the excellence in our team of experts, providing in this way another competitive advantage to the company.

Design Department

Made To Measure Superior Quality Products

The last step is the assembly and integration of the product that is made by the assembly department in collaboration with the quality control team. Having checked that the product complies with the order, then it’s ready for delivery.

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Quality Control Procedures

The high quality standards set by the company, demand consistent attention throughout the various production processes. The Quality Control Department was formed with the sole responsibility of thoroughly applying the quality control tests to all products, prior to delivery.

Upon completion of any product (kitchen, cupboard or any other structure) the assembly team will set it up to its final form. This process is taking place in a particular part of the factory, exclusively dedicated to finished products; protecting them in this way from potential damages inside the factory unit. The team will confirm if the product is in accordance with the plan agreed with the client, examine its condition by applying the tests and deciding whether the product is ready for delivery.

In case of a malfunction or even a single scratch the product is instantly repaired. The quality standards are strictly applied in order to meet highest quality and maximum customer satisfaction.

Prima Kitchens runs a modern environment and quality management system based on DIN EN ISO 1400:2009.

Ensuring Maximum Customer Satisfaction

...Every Time

Excellent quality and well-thought design concepts...

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Because every kitchen is unique...

Custom made kitchens and

wardrobeswith elegant

design and unique

functionality

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IT plays an important role in the company’s operations. The first accounting software of the company was installed 15 years ago. The SBS system of CYCOM functioned through a central server and accessed by users through a single terminal. Besides the accounting software, a stock taking and payroll system were also installed at the time.

The management of the company, realising the important role of technology in today’s competitive market, decided to upgrade the entire structure of its information systems.

In 2011 the company upgraded all computer software to the latest versions available. The accounting, warehouse and payroll systems are now operating in Windows using ORACLE; the most trusted and broadly used database platform. The various parameters and possibilities available on this user-friendly software enabled the company to increase its overall efficiency. The management is now able to monitor the company activity at various stages and take immediate decisions regarding development, while enriching its overall business intelligence.

The company acquired a new server and linked all systems to it, enabling in this way the secure and efficient exchange of information while providing easy access to past archives.

Apart from systems that assist in the management and smooth operation of the company, other software aim in providing better customer service. KPS Design Studio is one if the software used in the design department, which allows the creation of realistic 3-Dimensional renderings of the final product. This enables the customer to have a better idea on the final outcome of the order made, while ensuring all expectations have been met before production.

While considering the numerous opportunities offered on the internet, the company proceeded with the creation of its own website about three years ago. This offered a valuable path of communication with prospect clients and an additional platform for promotion.

IT Use In Business Operations Company Systems & Functions

Financial Management System (FMS)

• GeneralLedger• AccountsReceivable• AccountsPayable• BudgetaryControl• Managementreporting• Addresssystem• ReportWriter• AdministrationManager

Inventory Management System

The system is linked to the Oracle database, allowing the user to organise its structure in order to best manage the warehouse operations.

• Stockinventory• Planningandcosting• Stockstatus• Inventoryandtrackingreporting

Payroll System

• Unlimitednumberofcompanies• Import/exportmasterfile• Variousreports• Arrears• Overtimecosting• Varioustaxmethods

A philosophy based on using the best quality products

and a vision of offering the best quality furniture

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Andri Varkari - Technical DirectorBS Civil Engineering - University of Surrey

•Preparingkitchendesigns,andotherspecializeddrawings•Preparecardsproduction•ImplementingSecurityMeasuresattheproduction•PreparingprogramsforCNCmachines•DesigningNewProducts

Constantinos Constantinou - Accounting ManagerAccounting Diploma - University of Cyprus

•Bookkeeping•FinanceCoordination&BudgetAllocation•Preparecompanybudget•Prepareperiodicfinancialstatements•MonitorSales

Maria Economides - Director of Sales & MarketingBBA Business Administration - OHIO University

•SalesandMarketingManager•InvolvedinMerchandising•Trainingstaffonnewproducts•Preparingtenders•MonitoringAfterSalesSupport

Organisational Structure of Enterprise

Christakis Varkaris - CEO

•GuidingandSupervisorytasksintheproduction•DecisionManagement•Preparationoftenderdocumentsforlargeprojects•Coordinationofexternalworkandworkshops

Haris Economides - General ManagerBS in Computer Science - City University of New YorkMS in Management Inform. Systems - PACE University, New York

•Directsandguidestheactivitiesofvariousdepartmentsincluding sales, production, prices and deliveries.•Monitoringandservicinglargeclientsandprojects(Project Management)•DecisionManagement•StaffManagement•Reviewingfinancialstatements,salesactivityreportsandother performance data.•HRManagement•Purchasingofmachinery

External Parntners

XYLEMBORIKI LTDTimber and melamine board suppliers

Julius Blum GmbH, Austria AustriaKitchen accessories supplier

SHUCO Design ,GermanyAluminium profile for kitchen & wardrobe doors

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The company is fully compliant with all applicable Cypriot and EU environmental legislations. Due to the nature of the business, the company recognizes its duty towards the environment and constantly invests in new methods of preventing and managing pollution. Waste is kept at a minimum and it’s legitimately managed according to established permits.

The new fuel-efficient machines are equipped with various absorbers that reduce the emission of dust and the exhaust emissions of the forklifts. The machines are economical both in fuel & electricity.

The use of low-emission water-base lacquer systems contribute significantly to the reduction of emission. Another important advantage offered is the noise reduction at the workplace. The next-generation motors keep the noise output low despite the heavy-duty work done at high speeds.

Prima Kitchens takes into consideration all of the ever-changing lifestyle habits of the modern societies with primal objective to best reflect upon these needs. The company’s goal is to harmonize creativity and technology, conviviality and functionality through innovative space solutions that improve the quality of life.

Environmental Contribution

2019

H. H. Furnishings is also the agent of Schuco Design, Germany in Cyprus. The expertise of Schüco Design in aluminium technology along with the exclusive processing and cutting-edge design, justify why this brand is globally associated with high quality standards. The multifunctional sliding door systems divide or connect rooms and conceal storage spaces in the most aesthetically pleasing methods.

Only quality materials are used, bringing a high degree of stability and a long product life cycle. The multifunctional Schüco Design sliding door system is genuinely all-rounded.

Schüco Design

H. H. Furnishings is the agent of Julius Blum GmbH in Cyprus for more than thirty years. Blum is the leader in the furniture fittings industry. An Austrian company, which operates worldwide and specialises in manufacturing and distributing furniture fittings. The main product groups are lift systems, hinge systems and drawer/pull-out systems for furniture, kitchens,wardrobes and bathroom furniture.

BLUM, Austria has more than 6,000 employees worldwide who are committed in enhancing the perfect movement. Blum has seven production sites inAustria(Vorarlberg)andadditionalproductionsitesin Poland, USA and Brazil along with 27 subsidiaries / representative offices. The company suppliesmorethan 100 markets worldwide.

Julius Blum GmbH

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Certifications

t: +357 22 49 44 50 f: +357 22 31 37 74 a: 42 Propyleon Str., P.O.Box 28187, 2091, Nicosia Cypruse: info@hhfurnishing.com www.hhfurnishing.com