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PRINCE2 2017 Masterclass Foundation and Practitioner Sampler

PRINCE2 2017 Masterclass Foundation and Practitioner … · PRINCE2 MasExam Sampler PRINCE2 Projex Academy 3|prince2_exam_sampler_v1.0|© David Geoffrey Litten 2018 PRINCE2 Foundation

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Page 1: PRINCE2 2017 Masterclass Foundation and Practitioner … · PRINCE2 MasExam Sampler PRINCE2 Projex Academy 3|prince2_exam_sampler_v1.0|© David Geoffrey Litten 2018 PRINCE2 Foundation

PRINCE2 2017

Masterclass

Foundation and

Practitioner

Sampler

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PRINCE2 MasExam Sampler PRINCE2

Projex Academy |prince2_exam_sampler_v1.0|© David Geoffrey Litten 2018 2

Copyright

Copyright © 2018 Projex Academy Cover and internal design © The Projex Academy

First Edition, July 2018 http://www.projex.com

All rights reserved. No part of this book may be reproduced in any form or by any electronic or

mechanical means including information storage and retrieval systems – except in the case of

brief quotations in articles or reviews – without the permission in writing from its publisher,

David Geoffrey Litten

All brand names and product names used in this book are trademarks, registered trademarks, or trade names of their respective holders.

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PRINCE2 Foundation and Practitioner SAMPLER

This is a very small selection from

our forthcoming PRINCE2 2018

Exam Simulator based on the latest official syllabus

1. Which of the following statements is correct?

1. The contents of the Risk Theme are used during project initiation

2. The Project Product Description (PPD) is created in the process of Initiating a Project,

ready to be included in the Project Initiation Documentation (PID)

3. The updating of the Business Case on a stage boundary supports the principle of

‘continued business justification’

4. The method supports the principle of ‘defined roles and responsibilities’ by including the

project management team structure in the Project Initiation Documentation (PID)

A. 1, 2, and 3

B. 1, 2, and 4

C. 1, 3, and 4

D. 2, 3, and 4

2. Which of the following is an example of adapting a PRINCE2 Theme to suit a project

environment?

A. Substituting the term project charter for the Project Initiation Documentation

B. Making the programme management team responsible for asking the question “is this

project worthwhile and viable?”

C. Combining issues and risks into one register

D. Referring to the organization’s quality management process in the Quality Management

Approach

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3. Which of the following options does NOT show how the PRINCE2 roles can be tailored?

A. Allow the Project Manager to carry out the role of Team Manager

B. In a program, provide project support of a programme wide level

C. On a large project, have several Executives

D. On a small project, combine the roles of the Senior User and the Executive

4. Which of the following supports the PRINCE2 principle of ‘tailor to suit the project

environment’?

A. Including a tailoring statement in the Project Initiation Documentation (PID)

B. Requiring Team Managers to state in each Team Plan how PRINCE2 is being

implemented for the Work Package

C. Checks by Project Assurance at the end of the project that PRINCE2 has been applied

correctly to work to carry out the Follow-on Action Recommendations

D. Regular financial reporting to corporate or programme management

5. Amending the project’s progress reports so that they add here to the organization’s internal

communication standards is an example of which of the following?

A. Adapting the Principles to suit the project environment

B. Adapting the management products to suit the project environment

C. Adapting the Themes to suit project environment

D. Adapting the Processes to suit the project environment

6. After Initiation and the production of the project Initiation documentation (PID), the

Project Brief is:

A. No longer maintained

B. Used as a baseline for checks at the end to see whether the project satisfied its original

objectives

C. Maintained as a section of the PID

D. Held in the Daily Log and kept up to date to serve as the Project Managers overview

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7. Weighing a project’s benefits against ongoing operational and maintenance costs is one

aspect of _____________

A. Sensitivity Analysis

B. Investment Appraisal

C. Benefits Review Planning

D. Cost Planning

8. Which of these statements is correct?

A. For stability, once a role is filled the appointment cannot be changed

B. The Project Manager is normally from the customer side, not the supplier side

C. Stakeholders are appointed to the project in the process Starting Up a Project

D. The Project Manager role is all optional and need not be filled

9. What of these is not an acceptable set of roles to be covered by one person in a

PRINCE2 project?

A. Project Manager and Project Assurance

B. Executive and Senior Supplier

C. Executive, Senior User, and Senior Supplier

D. Project Manager and Project Support

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10. Which of the following options represents a good candidate for Senior User?

1. someone who can assess and confirm the viability of the project approach

2. someone who will represent those who maintain the projects products in their

operational life

3. someone who can represent those who will by the project products once they have

been developed

4. someone who will oversee marketing the projects products once they have been

developed

A. 1, 3, 4

B. 1, 2, 3

C. 1, 2, 4

D. 2, 3, 4

11. Which of the following roles does PRINCE2 say might be given some authority to authorize

requests for change?

1. Corporate or program management

2. The project board

3. The project manager

4. The team manager

A. 1, 2, 3

B. 1, 3, 4

C. 1, 2, 4

D. 2, 3, 4

12. Which of the following options represents an example of a PRINCE2 output?

A. Benefits Management Plan

B. Operational Help Desk

C. Workflow throughput is faster

D. 10% increase in customer access time

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13. Which of the following is a purpose of the Benefits Management Approach?

A. Describe how and when project product(s) performance can be measured

B. Define the project scope

C. Handover unfinished work and on-going risks

D. Document the justification for the project

14. The Business Case refers to a timescale. What does this timescale refer to?

A. The timescale of the project and the period over which benefits will be realized

B. The period over which benefits will be realized

C. Just the timescale of the project

D. The staff time taken to prepare the detailed business case

15. What is meant by the term ‘Business Justification’ from a PRINCE2 point of view?

A. The Business Case justifies investment of project initiation

B. The benefits outweigh the project cost

C. There is a valid reason for doing the project

D. Project risks are less than the project benefits

16. Which of the following statements is correct?

A. A Business Case is always required in a PRINCE2 project

B. A Business Case is not needed if the project is very low risk

C. A Business Case is not needed if the project is part of a programme

D. A Business Case is not needed for a compulsory project

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17. Which of the following is NOT used as an input to the activity Prepare the Risk

Management Approach?

A. Project Mandate

B. Project Brief

C. Lessons Log

D. Daily Log

18. Which of the following is one of the benefits of product-based planning?

A. Helps To provide clarity regarding product approval responsibilities

B. Helps to identify the shortest possible completion time of the project

C. Helps to identify how the performance of the project’s products will be reviewed

D. Helps to define techniques for estimating throughout the project

19. Which of the following statements apply to an Exception Plan?

1. May be created following a forecast breach in stage tolerance levels

2. May show actions required to recover from the effect of a forecast breach in project

tolerance levels

3. Once approved, it becomes either the new baselined Project Plan or Stage Plan

4. May show the actions required to recover from the effect of a forecast breach in

Work Package tolerance levels

A. 1, 2, 3

B. 1, 2, 4

C. 1, 3, 4

D. 2, 3, 4

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20. Which of the following options is a fundamental aspect that must be in place and

remain in place for a plan to succeed?

A. Schedule

B. Plan prerequisite

C. Planning assumption

D. Customer quality expectation

21. Which of the following statements is correct?

1. Team Plans are not always needed in a PRINCE2 project

2. The Senior User should check and approve all Team Plans

3. PRINCE2 does not require activity planning to be done, only product planning

4. An “external” product is a product that is not needed on the project

A. 1

B. 1 and 4

C. 2 and 3

D. 3

22. Which of the following events can trigger the process Managing a Stage Boundary?

1. The current stage looks like it is nearly finished

2. The project board want an Exception Plan

3. Starting Up a Project process nears completion

4. Project tolerance is forecast to be exceeded

E. 1, 2, and 3

F. 1, 2, and 4

G. 1, 3, and 4

H. 2, 3, and 4

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23. If the Project Manager notices that a stage is deviating from its plan, what should they

do if controlled action is within the authorities’ limits delegated by the Project Board?

E. Take corrective action and continue with the stage, adjusting any Work Packages as

necessary

F. Record a recommended action and before taking it, confirm that the board is happy for

the delegated allowance to be used in this manner

G. Implement the controlled action but inform the board off two words of the exact nature

of the problem and the action implemented to correct it

H. Plan a preferred action and get approval from Project Assurance before taking it, to be

quite sure that required standards and controls are complied with

24. When performing the activity Review Work Package Status, the Project Manager

updates the Stage Plan. Why is this?

A. To check whether the team has any further Work Packages to do in the stage, in order

to start preparing the next Work Package, if there is one, for the team

B. To update the plan with actual time taken and money spent, to date, forecasts and

adjustments, using progress information from the Team Manager

C. To monitor whether the project remains likely to finish within the tolerances set by

corporate or programme management

D. To record details of Project Assurance checks carried out on the related Work Package,

and the time and cost of performing those checks

25. Which management products does the Project Manager use to review the progress of

Work Packages?

1. Checkpoint Reports

2. Quality Register

3. Lessons Log

4. Configuration Item Records

E. 1, 2, 3

F. 1, 3, 4

G. 1, 2, 4

H. 2, 3, 4

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26. Why does the Project Manager check the Benefits Management Approach from time to

time during a delivery stage?

E. To update it with benefits delivered to date

F. To record who is responsible for specifying benefits

G. To enter details of dis-benefits identified in the initiation stage

To see whether any benefit reviews are due, and if so, arrange them

27. If the stage is projected to go only vary slightly outside stage cost tolerance, but this will

not affect project cost tolerance, what should the Project Manager do?

A. Escalate the matter to the Project Board immediately

B. Keep the position under regular review, and escalate the matter to the Project Board if it

does worsen and threaten the project cost tolerance

C. Inform the Project Board of the problem in the next highlight report and include the new

cost projection in that report

D. Ignore the matter until the end of the stage and report the minor cost overrun in the end

stage report

28. If the Team Manager calculates that the work of a Work Package will exceed the

maximum time limit (tolerance) set by the Project Manager, what should the Team

Manager do?

A. Report the matter as a lesson identified when the Work Package is delivered, to help

with more accurate estimation on future projects

B. Send an issue to the Project Manager, unless some of the notification procedure has

been specified in the Work Package

C. Do nothing until the next Checkpoint Report is due, at which point the details of the

problem and the new estimated completion date should be put on record

D. Do nothing for the time being but tried to make time savings during the remaining work

to minimize the delay

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29. Which of the following are part of the objectives of the process Managing Product

Delivery?

1. To ensure that work on products allocated to the team is authorized and agreed

2. To ensure that accurate progress information is provided to the Project Manager at an

agreed frequency, to ensure that expectations are managed

3. To ensure Team Managers, team members and suppliers are clear as to what is to be

produced and what is the expected effort, cost and timescales

4. To ensure that any delays in executing a Work Package do not impact the agreed

delivery targets at the stage of the project, as set down in the plans

A. 1, 2, and 3

B. 1, 2, and 4

C. 1, 3, and 4

D. 2, 3, and 4

30) What is defined when deciding how to tailor PRINCE2 to suit the project?

A. When the project's progress will be reviewed

B. Which of the six tolerance areas will be included

C. Which primary stakeholder interests will be represented

D. When the project's outputs will be delivered

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Question No.

Answer Justification

1 C A PRINCE2 project can only ever have one person filling the role of Executive

2 D Option B summarizes the activities in the process Managing Product Delivery, while Option C lists types of stages, and Option A is a general management, not a PRINCE2 term

3 A The Project Initiation Documentation has a tailoring statement. Some Team Managers may not even be using PRINCE2 for their Work Packages if they are suppliers from outside the customer organization

4 A Embedding is done by an organization when they adopt PRINCE2 across the organization. There are many ways to embed PRINCE2, such as training and development, creating scaling rules, and using process assurance

5 B PRINCE2 works with management stages, some of which align to technical stage boundaries, but some may not

6 A The brief is not maintained after the production of the PID. The brief is like a sketch plan and acts as a stepping stone on the way to create the PID. Once the full plans of the PID are in place, the sketch is not needed anymore. The Project Brief is not maintained throughout the project, and it is the PID not the brief, that is used at the end to check on the fulfillment of project objectives.

7 B One of the key sections of the business case is investment appraisal. This balances the forecast benefits against project costs and ongoing operational and maintenance costs.

8 B You can have a supplier side project manager, but the default is that the project manager should come from the customer side. It is the customer’s project, not the suppliers. Stakeholders are identified, not appointed!

9 A Project assurance must be independent of the project manager. All a very small project, it is fine for one person to represent the whole project board and cover or three board roles.

10 D A senior user could represent several different ways of using the products. First, they might represent people who will by the products for their own use. Second, they might represent those who will use the products to derive benefits, such as a marketing person. Third, they might represent people who will maintain or operate the products after the project. Someone who can assess and confirm the viability of the project approach, would be a senior supplier.

11 A The only role that does not have any authority to authorize changes to the projects products is the team manager.

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12 B An output from a project is the specialist products that the project produces. Option B could be an output from a project, Option A is a management product not a specialist product, Option C is an outcome - the result of the change of using some products, and Option D is the measurable positive consequence of a project, so it is a benefit.

13 A The Benefits Management Approach describes how and when the benefits will be review and also how the performance of the project products will be reviewed.

14 A if you are not sure then check out Appendix A of the Official PRINCE2 Manual

15 C Business Justification means that there is a valid business reason for doing the project and it remains valid throughout the project

16 A Even if the project is mandatory, information must be recorded on any benefits, costs, timing and the fact that the justification is indeed “mandatory”

17 A You may not be able to remember all the activity names for each process, that you should have picked up on the mandate as the right answer since it is left behind once the Project Brief is prepared in the Starting Up a Project process.

18 A Product-based planning produces Product Descriptions for the projects products that identify who is responsible for approving a product

19 A Exception Plans are NOT produced following breaches in Work Package tolerance levels. Instead, the Project Manager takes corrective action by updating the Work Package or issuing a new Work Package

20 B Each PRINCE2 Plan contains information on plan prerequisites that show any fundamental aspects that must be in place and remain in place for that plan to succeed

21 A PRINCE2 takes a product-based approach to planning, that that does not mean that other plans are not needed, just that the products are created first. An external product is something coming over the boundary of the project from outside. An external product is needed on the project, or it would not be included within the method diagrams

22 A The Starting Up a Project process is not a stage, and so work of stage planning for the initiation stage is covered by one of the activities within Starting Up a Project, and not by triggering the Managing a Stage Boundary process to do it.

23 A The Project Manager should get on and manage in this case via the activity take corrective action. Optionally the Project Manager may take advice, and so the other on so options indicate man day three involvement of others in the handling of every issue which is not true

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24 B The Stage Plan must be kept up to date to allow it to function as a control in the Controlling a Stage process. Actual information is entered when arriving from team managers or Checkpoint Reports. The last option of controlling workflow to the teams is checking progress on Work Packages.

25 C The Project Manager uses Checkpoint Reports, the Quality Register, and Configuration Item Records for the products being delivered to review the progress of the Work Package. The Lessons Log is used to collate experience that may be useful for future work.

26 D Benefits may be realized during the project, at the end of the project, or at some point after it. The Benefits Management Approach lists all benefit checks and it is not used for recording benefits.

27 A The Project Manager has no discretion to do anything other than refer the matter to the board without delay. The tolerances represent a specific instruction from the project board, that should to projections go outside the stated limits, then the board must be told immediately.

28 B Projections that a work package will exceed the defined limits must be reported immediately as the whole purpose of them is to act as a reporting trigger.

29 A Statement D is wrong because it describes stage and project control and this is not under the control of a Team Manager which would refer to individual Work Packages.

30 A The purpose of tailoring is to ensure that project controls are appropriate to the project’s scale, complexity, importance, team capability and risk (e.g. the reporting and reviewing frequency and formality)

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PRACTITIONER EXAM SAMPLER Starting Up a Project Process During the Starting Up a Project process, which of the following would be the most appropriate types of information?

1. Which statement is an appropriate entry for an Outline Business Case?

A A preferred supplier contract should be placed with the electrical contractor company

to repair and maintain all BodyPrimer Plc electrical equipment

B Nick Nathan had asked for suggestions to increase and improve revenue from the city-

center gymnasium

C The new gymnasium site project will have a timeframe of 4 months and the expected

revenue benefits will repay the project costs within 48 months

D The project will have an initiation stage plus two delivery stages

E The initiation stage will take 4 weeks and cost £10,000

2. Which statement is an appropriate entry for the Lessons Log?

A The design of the new changing rooms will be done by BodyPrimer Plc staff, but the

electrical installation will be outsourced

B After consultation with specialists, the estimated time frame for the opening of the new

gymnasium site was twelve weeks

C BodyPrime Plc have never used internal staff for refurbishing before

D One of our gymnasium equipment suppliers frequently ships incorrect items and should

be removed from our preferred suppliers list

3. Which statement is an appropriate entry in the Lessons Log?

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A When Nick had previously asked staff to take on extra duties, the gym staff and their

union asked for double overtime rates

B This is the first time BodyPrime Plc has expanded beyond their current building

C The quality and reliability of the subcontractor is not known to Nick or his staff

D The new gymnasium manager has made it clear that there must be no drop in changing

room standards in the new gym facility

4. Which statement is an appropriate entry for the Stage Plan for the initiation stage?

A The plan is based on the local council Health and Safety consultant being available

during the initiation stage

B The project management team will consist of the new center manager with the Head

Coach Brian Burch as Senior User

C A new risk has been identified while creating the Initiation Stage Plan

D The initial project cost estimate will have tolerances of plus £5K and minus £2K.

E Staff annual holiday choices may impact the new gymnasium opening day

5. Which statement is an appropriate entry in the Initiation Stage Plan?

A During preparation of the Project Brief, the Daily Log was updated with newly identified

risks

B The plan is based on the availability of a suitable skills and experience required for the

construction of both changing rooms

C The initial cost estimate for the project is £150,000

D The Gym Manager wants the new gymnasium completed in time for the peak new

memberships during next January

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Sample Practitioner Exam Questions for the Managing a Stage

Boundary process

Answer the following two questions about the Managing a Stage Boundary process and

choose the one correct answer option for each:

6. During the End Stage report preparation for stage four, the Project Manager noted the

team that gained valuable experience on designing and installing electrical ventilation

systems. Realizing this could be useful for future projects, particularly new ventilation

installations, he created a Lessons Report detailing this experience as part of the End Stage

Report.

A Lessons Reports are only created at the end of each stage during the Managing a Stage

Boundary process

B The Project Manager should pass on any useful experience learned during the stage

within the End Stage Report

C This is not so; the Project Manager should use the Lessons Log to pass on expertise to

relevant people

D The Lessons Report is a management product that should only be created at the end of

the project during the Closing a Project process

7. During the Managing a Stage Boundary process at the end of the second stage, the

Project Manager worked with the third-party company who is to install the new ventilation

system. The Project Manager created Work Packages for them and authorize them to carry

out their work. Next, the Project Manager requested authorization from the Project Board

for the Stage Plan containing this work.

A The Project Manager is responsible for authorizing Work Packages

B The Project Manager needs to confirm that the Work Packages for a stage can be

delivered before requesting authorization for the Stage Plan that contains those Work Packages

C It is the Project Board that should authorize the Stage Plan before the Project Manager

authorizes Work Packages for the delivery of work within that stage

D It is the Project Board that makes all the authorizations within the project, so it is they

who should authorize the Work Packages

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8. Which two PRINCE2 management products would be, or might be, updated by the

project manager for this project on a stage boundary?

A Project brief to show any adjustments of the project scope

B Business plan to reflect any changes in the new gymnasium revenue growth forecast

C Risk register to show any changes in the risk status of the risk review

D Risk register to show any changes in the risk status of the risk review

E Project approach to record any changes in constraints for the final deliverable, all the

way that the project must be run

F Project mandate to keep the overview of the project up to date with any changes

9. Which two items of information would be relevant to include in the end stage report?

A The plans for the next stage

B Planning assumptions for the next stage plan

C This summary of daily log entries for the stage that is just finishing

D A list of all the issues received in the stage that is just finishing

E A review of team performance in the stage that is just finishing

F A report of lessons learned in the stage that is just finishing

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10. During stage four, the sales and marketing director has requested that all internal

walls of the new gymnasium to match the brand colors of the existing premises. This is a

relatively small change since the emulsion paint has yet to be ordered. The marketing

director is responsible for all outward communication for the company, and so the project

manager amends the Work Package and instructs the decoration team to implement the

change.

A The Project Manager has the authority or to rise all changes to the projects products

B The marketing director is responsible for communication and has the authority to

initiate this change

C This is not allowed since the product has been baselined and therefore cannot be

changed

D Requests to change baselined products should be recorded in the issue register and be

subject to an impact analysis before being authorized by the appropriate change authority

11. Towards the end of the first delivery stage, the Executive attended a senior

management briefing where Nick Nathan raised concerns about excessive e-mail and paper

Communications throughout the organization. Nick has instructed that Highlight Reports

should not be produced at set intervals but only when requested by him. What should the

Project Manager do?

A Inform Nick that the request is refuse because it does not comply with the chosen

PRINCE2 project method

B Refer the matter to Quality Assurance, which has responsibility for organizational

standards including project standards and put an entry in the Risk Register

C Explain the functioning of the Highlight Report to Nick and advise that there are no

regular progress meetings in PRINCE2. If Nick still insists, make a note in the Daily Log and also

update the Communications Management Strategy.

D Ignore the request has the PRINCE2 method is a published “best practice” authority

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12. After the start of the first delivery stage a team member has found a faster way of

doing preparation work on the walls and ceilings of the gymnasium and changing rooms

without reducing quality and has suggested this on an issue. What one action should the

Project Manager take?

A Ignore the issue as the work is the responsibility of the team manager

B Record the issue in the Issue Register or Daily Log and investigated further

C Refer the matter on to the Senior Supplier for a decision and any necessary action

D As it is a minor matter, send the issue back to the team member without recording it

and tell them to go ahead as suggested if they are sure it will work

Colum 1 contains a list of events that occurred in stage four of the project. For each event in

column one, select from column two the appropriate PRINCE2 Theme that should have been

used to deal with it. Each selection from column two can be used once, more than once, or

not at all

13. The third-party electrical installation team needs official instructions from the Project Manager to start their work 14. One of the buyers from purchasing department has lost their copy of the requirements document for electrical fittings. He needs a new copy. 15. The third-party electrical installation contractor has found a new cable ducting system which will reduce project costs and save installation time. The Project Manager needs to assess this possibility 16. The new shower rooms within the changing facility has been completed and is ready for review

A. Business Case B. Organization C. Quality D. Plans E. Risk F. Change G. Progress

Answer the following questions about the project to prepare for the new gymnasium. For each item in column one, select the correct PRINCE2 product in column two where that information would be recorded first. Each selection from column two can be used once, more than once, or not at all

17. The manager of the new gymnasium has said that due to the success since its launch of the online membership website, the changing rooms could be needed a week earlier than originally planned. 18. The Senior User has been checking the last Highlight Report and now wants to ask the Project Manager a question about the forecast stage timing.

A. Checkpoint

report

B. Issue report

C. Highlight report

D. Exception report

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19. A Team Manager has assembled information on the progress of his current Work Package and it is time to pass this information back to the Project Manager.

E. Daily log

F. Lessons log

G. Risk register

H. None of the

products A to G

above

20. In a regular check of the stage status, a Project Manager has discovered that costs

have risen because of essential overhead lighting fittings were slightly more expensive than

originally budgeted. Because of other smaller overspends on earlier items, this will take the

stage over the cost tolerance limits set by the project board. The projected over spend is only

£4.80 over tolerance, but at this point in the stage it is unlikely that any further purchases will

be cheaper to offset is over spend. What should the Project Manager do?

A Report the matter to the Project Board immediately as an exception because it is a

projected breach, even those small, of the financial limits on the stage

B Monitor the spend and only report it if the over-spend get significantly worse on

remaining things to be purchased in this stage

C Do nothing for the moment but report the matter on the next Highlight Report

D Ignore the over-spend and mention it in the End Stage Report

E Till the team not to install the more expensive items and to return them for a refund

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Question No.

Answer Justification

1 C The Outline Business Case must have sufficient detail to justify the project – so any information on benefits, costs and timescales would be appropriate. Answer A should go in the Lessons Log, Answer B may have led to the project – but it is not a reason for it. Answer D could be part of the project approach and Answer E in the Initiation Stage Plan.

2 D Can be used for future projects. Answer A is an approach, Answer B in the Outline Business Case, Answer C in the Daily Log as a potential risk.

3 A Answer A is a lesson that may apply to this project and certainly future projects. Answer B is just a comment while Answer C is a potential risk -both could be added to the Daily Log. Answer D is again just a comment but relates to acceptance criteria.

4 A Answer A is an assumption and should be added to the Stage Plan. Answer B is project role and responsibility. Answer C is about a risk but is not clear whether it relates to the stage or the project. Answers C and D relate to the project not the initiation stage.

5 B Since the initiation stage is all about creating the PID and the first delivery stage plan, then this is again an assumption. Answer A is identification of a new risk and should be added to the Daily Log, and C and D are general project-level related.

6 B The Project Manager might create a Lessons Report at various times in the project such as when creating the End Stage Report, a Highlight Report, or an End Stage Report. So, it is appropriate for the Project Manager to create a Lessons Report as part of the End Stage Report

7 C The order of these events should be as follows: 1. The Project Manager creates the Stage Plan for a stage during the Managing a Stage Boundary process 2. The Project Board authorizes the Stage Plan during the Directing a Project process 3. The Project Manager manages the stage using the Controlling a Stage process. During this, the Project Manager will authorize Work Packages for the teams

8 C and E Make careful notes of the word “updated”. There is no business plan in PRINCE2, and both the Project Mandate and Project Brief will have been fully completed by the start of the delivery stages

9 E and F If you are unsure, check out the Report in appendix A of the Manual

10 D All requests for change of baselined products no matter how small must follow the PRINCE2 issue and change control procedure that is, capture the issue in the Issue Register, create an Issue Report, carry out an

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impact analysis, and then authorize the change at the right level of Change Authority (the Project Board or their representatives).

11 D The Project Manager must do as the Executive instructs, and it makes sense to talk about it first to explain the function of the Highlight Report. The strategies outlined in the Project Initiation Documentation can be modified during the project although this would more normally happen at a stage boundary.

12 B The Project Manager should record the issue in either the Issue Register or Daily Log, and then check it out. It should not be ignored or passed on to a Project Board member. The Project Manager should not send it back to the team member advising them to get on with it as the team member might be wrong. As a minimum, the Project Manager would be likely to talk to the Team Manager about the issue, as part of the “examine” function of the activity “Capture and examine issues and risks”.

13 G The Progress Theme describes how the Project Manager uses the Work Package as a way of controlling the work of the teams. The Work Package gives authorization for the teams to start creation of the specialist products and ensures that they start work at the correct time.

14 F The Change Theme covers configuration management. Configuration management is used to administer the storage, security, and issuing of project products and these include both specialist and management documents.

15 E The electrical installation contractor has identified what PRINCE2 calls an “opportunity”. Opportunities are types of risks that may affect the project in a positive way. All risks are assessed using the Risk Theme.

16 C Reviewing products are they have been created is a quality control the activity that is covered by the Quality Theme.

17 B This is an issue rather than a risk and would be initially treated that way.

18 H Any small inquiry from the Senior User need not be handled as an issue at all. It could be dealt with over the phone or face to face rather than formally recorded. Beware of turning PRINCE2 into a paper trail where even thoughts or general dialogue must be written down!

19 A The Checkpoint Report is the progress report from a Team Manager to the Project Manager so do not confuse this with the Highlight Report which gives progress to the Project Board from the Project Manager.

20 A If the Project Manager calculates that a stage will finish outside tolerance and cannot adjust it to bring it back within those limits, then the stage is in exception. The Project Manager has no discretion and must report the exception immediately. It would be pointless to return the items which are described as “essential” so their absence would stop the project from being completed successfully.

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