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Understanding your values, knowing your strengths, skills and interests is key tohelping plan your career within United. It will help you to determine whether yourcurrent job is the right fit, or maybe you want to look for other positions within theCompany which might better fit your values, skills, and interests.
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Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 1
Introduction
Understanding your values, knowing your strengths, skills and interests is key to
helping plan your career within United. It will help you to determine whether your
current job is the right fit, or maybe you want to look for other positions within the
Company which might better fit your values, skills, and interests.
In this section you will have an opportunity to assess your values and skills by
completing the following activities:
• Professional Values Assessment
• Skills Assessment
• Motivation Assessment
• Personality Assessment
• "Who Am I" Assessment
• Resources to Further Assess Your Values and Skills
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 2
Professional Values Assessment
The tool below will help you identify the things that motivate you in the work environment. Use this tool in your job search to identify the types of things you are looking for from your potential employer.
• First, review the list of values below, and using a scale from 1-4 (1 for extremely important 4 for not important), to determine which values match with your own.
___ 1. Help Others: Be involved in helping other people in a direct way, whether
individually or in small groups. ___ 2. Public Contact: Have a lot of day-to-day contact with people.
___ 3. Work With Others: Have close working relationships with a group; work as a
team toward common goals. ___ 4. Friendships: Develop close personal relationships with people resulting from
work activities. ___ 5. Competition: Engage in activities that pit my abilities against others where
there are clear win and lose outcomes. ___ 6. Make Decisions: Have the power to decide courses of action, policies, etc.
___ 7. Work Under Pressure: Work in situations where time pressure is prevalent
and/or the quality of my work is judged critically by supervisors, customers, or
others. ___ 8. Influence People: Be in a position to change attitudes or opinions of other
people. ___ 9. Work Alone: Do projects by myself, without a significant amount of contact
with others. ___ 10. Knowledge: Engage in the pursuit of knowledge, truth, and understanding.
___ 11. Intellectual Status: Be regarded as a person of high intellectual prowess or as
one who is an acknowledged expert in a given field.
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 3
___ 12. Creativity: Engage in creative work; create new ideas, programs,
organizational structures, or anything else, without following a format
previously developed by others. ___ 13. Aesthetics: Be involved in studying or appreciating the beauty of things, ideas,
etc. ___ 14. Supervision: Have a job in which I am directly responsible for the work done
by others. ___ 15. Change and Variety: Have work responsibilities that change in content and
setting. ___ 16. Precision Work: Work in situations where there is very little tolerance for error.
___ 17. Stability: Have a work routine and job duties that are largely predictable and
not likely to change over a long period of time. ___ 18. Security: Be assured of keeping my job, insurance, benefits, and reasonable
financial reward. ___ 19. Fast Pace: Work in circumstances where there is a high pace of activity; work
must be done rapidly. ___ 20. Recognition: Be recognized for the quality of my work in some visible or public
way. ___ 21. Adventure: Have work duties that involve frequent risk-taking.
___ 22. Profit, Gain: Have a strong likelihood of accumulating large amounts of
money. ___ 23. Independence: Be able to determine the nature of my work without significant
direction from others; not have to do what others tell me to. ___ 24. Moral Fulfillment: Feel that my work is contributing significantly to a set of
moral standards, which I feel are very important. ___ 25. Flexible Schedule: Have work responsibilities, which I can work at according
to my own time schedule; no specific working hours required. ___ 26. Location: Be able to work in the geographic area of my choice.
___ 27. Status: Have a position that is considered highly ranked.
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 4
___ 28. Travel: Have a job that influences my ability or desire to travel.
___ 29. Free Time: Work the kind of schedule that allows me to pursue other personal
activities. ___ 30. Advancement/Promotability: Have access to opportunities for advancement
and promotion. ___ 31. Self-Development: Have opportunities to advance my skills and abilities.
___ 32. Work Enjoyment: Have a job that gives me pleasure.
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 5
Rank Your Values After you have rated each of the values, identify which values you have rated as a 1. List all of those values below.
Values
Next, rank these professional values according their priority to you. This list will indicate which values have to be met by an employer in order for you to feel satisfied and motivated in your job or career. Value #1: ________________________________________________________
Value #2: ________________________________________________________
Value #3: ________________________________________________________
Value #4: ________________________________________________________
Value #5: ________________________________________________________
Value #6: ________________________________________________________
Value #7: ________________________________________________________
Value #8: ________________________________________________________
Value #9: ________________________________________________________
Value #10: _______________________________________________________
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 6
Skills Assessment
Identifying what skills you possess will help you identify what types of jobs best
suit you. Use the following tool to assess your preferred skills and to what level
you feel confident in performing them.
• First, read through the list of skills, and using a scale from 1-4 (1 for most
preferred and 4 for least preferred), rate each skill according to how they
relate to your work environment.
• After you have rated each of the skills, now identify which of the skills you
are proficient at and have demonstrated in your previous employment
experience. Highlight the skills by using a highlighter or by circling the
skills you feel you can demonstrate proficiently.
• Finally, review the list and identify which of preferred skills you rated a 1 or
2 and are also highlighted as skills you demonstrate proficiently.
After you have completed the assessment you will be able to identify those skills
you want to use more often in your work environment. They are the things you
enjoy doing and are skilled in. Finding a job that requires these skills will make
your job a more pleasant experience.
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 7
Skill Most
Preferred 1
2 3 Least
Preferred4
Activate Administer Analyze Appraise Communicate Conceptualize Conduct Contract Convince Coordinate Counsel Critique Delegate Design Designate Develop Direct Distribute Devise Draw Educate Employ Encourage Estimate Evaluate Execute Explore
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 8
Skill Most
Preferred 1
2 3 Least
Preferred4
Facilitate Familiarize Finance Focus Formulate Gather Generate Guide Handle Highlight Hire Identify Illustrate Imagine Implement Improve Inform Innovate Launch Lecture Lead Maintain Manage Mentor Monitor Motivate Negotiate Network
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 9
Skill Most
Preferred 1
2 3 Least
Preferred4
Observe Operate Organize Perform Persuade Plan Prescribe Prevent Process Produce Program Promote Purchase Recommend Record Recruit Refer Report Research Restore Review Reward Sell Select Service Solve Strategize Study
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 10
Skill Most
Preferred 1
2 3 Least
Preferred4
Supervise Teach Train Translate Upgrade Work on Teams Work Alone Write
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 11
Motivations Assessment
Motivation plays a part in making career decisions because of built in rewards --
either material or psychological. Knowing what matters to you may help you
decide which interests to pursue in formulating a career.
Use the following tool to assess what is important to you, what you value and
what you need.
• The statements are divided into 13 distinct groups, each of which is a
category of work motivations.
• Read through each of the statements under the category and rate yourself
as thoughtfully as you can. For example, if the statement is "I would like to
have my work seen and admired by others," make it very close to "yes" if
respect and recognition from others are very meaningful to you. Mark it
close to "no" if your own approval of what you do provides you sufficient
satisfaction.
• Add up the scores from each of the statements under each category and
total them.
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 12
I. Achievement (Attaining mastery of a field, self-advancement, growth)
Yes No 7 6 5 4 3 2 1 I enjoy seeing the results of my efforts. 7 6 5 4 3 2 1 I like to work toward broad and important goals.
7 6 5 4 3 2 1 It is important to me that my work lead to better opportunities.
7 6 5 4 3 2 1 I am most satisfied if I have a chance to learn from what I do.
7 6 5 4 3 2 1 When I do something, I like to do it well. 7 6 5 4 3 2 1 I would not want to waste my time.
Total: _____
II. Challenge (Handling difficult or complex work)
Yes No 7 6 5 4 3 2 1 If there is a difficult problem, I have an urge to tackle it.7 6 5 4 3 2 1 Easy work bores me and hard work stimulates me.
7 6 5 4 3 2 1 The work world seems to offer me the satisfaction of solving tough problems.
7 6 5 4 3 2 1 Without challenging work, I would feel useless and unfulfilled.
7 6 5 4 3 2 1 I want some real intellectual challenge. 7 6 5 4 3 2 1 When I am challenged, I do my best work.
Total: _____
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 13
III. Creativity (Contributing new ideas, being original and innovative)
Yes No
7 6 5 4 3 2 1 I am proud of my ability to offer ideas in many solutions.
7 6 5 4 3 2 1 I like to come up with a new way to handle an old problem, or to implement a more efficient approach or technique.
7 6 5 4 3 2 1 I like to try out original solutions rather than rely on conventional tactics and established procedures.
7 6 5 4 3 2 1 I like to tackle problems that others prefer to avoid. 7 6 5 4 3 2 1 I have creative talents that I want to develop and use.
7 6 5 4 3 2 1 People tell me that I'm always coming up with ideas and solutions that are new.
Total: _____
IV. Dominance (Exercising leadership, directing, influencing others)
Yes No 7 6 5 4 3 2 1 I like to use my leadership abilities. 7 6 5 4 3 2 1 I enjoy planning and organizing a program or activity.
7 6 5 4 3 2 1 I will feel good about myself if I am responsible for large enterprises.
7 6 5 4 3 2 1 I would get a feeling of satisfaction from directing and supervising other people's work.
7 6 5 4 3 2 1 I know I have good leadership qualities which I could put to use.
7 6 5 4 3 2 1 I like to see things happen, change, develop as a result of my efforts.
Total: _____
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 14
V. Independence (Being free from supervision and restriction)
Yes No
7 6 5 4 3 2 1 I want the feeling that I can depend on myself for a decent living wage.
7 6 5 4 3 2 1 I will want to have some part of my life that is independent of others.
7 6 5 4 3 2 1 I just like the feeling of being independent. 7 6 5 4 3 2 1 I do not like feeling that someone is dependent on me.
7 6 5 4 3 2 1 I like to do things on my own, without having a lot of orders or directions.
7 6 5 4 3 2 1 I welcome the chance to use my capacity for independent thinking and action.
Total: _____
VI. Interest (Finding a stimulating activity)
Yes No 7 6 5 4 3 2 1 I want activity outside of my job to keep life interesting.
7 6 5 4 3 2 1 Having only job responsibilities would leave me unfulfilled.
7 6 5 4 3 2 1 I enjoy being busy at interesting work. 7 6 5 4 3 2 1 I want an absorbing career commitment.
7 6 5 4 3 2 1 I want time for my home and for leisure as well as work.
7 6 5 4 3 2 1 I would not organize my life just around my job.
Total: _____
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 15
VII. Interpersonal Relations (Being with other employees, colleagues)
Yes No
7 6 5 4 3 2 1 I want the opportunity to be with people who share my interest.
7 6 5 4 3 2 1 I enjoy the opportunity to meet people.
7 6 5 4 3 2 1 The isolation of working at home would be depressing to me.
7 6 5 4 3 2 1 I feel best when I'm with other people.
7 6 5 4 3 2 1 I think that a career would enrich my life through interaction with interesting people.
7 6 5 4 3 2 1 I like to be part of a team, to participate with others.
Total: _____
VIII. Money (Gaining in socioeconomic status, meeting material needs)
Yes No
7 6 5 4 3 2 1 I base my job decisions on the amount of salary and fringe benefits.
7 6 5 4 3 2 1 I tend to measure my worth as an employee according to my salary.
7 6 5 4 3 2 1 I have to meet financial needs, sharing this responsibility with my spouse or providing for myself.
7 6 5 4 3 2 1 It is important to me to have as high an income as possible.
7 6 5 4 3 2 1 Getting money and material things is important to me. 7 6 5 4 3 2 1 I need the money a job would provide.
Total: _____
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 16
IX. Moral Values (Behaving in a way consistent with some moral code)
Yes No
7 6 5 4 3 2 1 I would feel ashamed if I failed to use what I have learned.
7 6 5 4 3 2 1 I believe that work builds character. 7 6 5 4 3 2 1 If a person doesn't work hard, s/he is probably lazy.
7 6 5 4 3 2 1 It is important to do work that helps make a better world.
7 6 5 4 3 2 1 Everyone should work, to give back to society all s/he takes.
7 6 5 4 3 2 1 Service gives me pleasure.
Total: _____
X. Recognition (Getting respect, prestige, social approval)
Yes No
7 6 5 4 3 2 1 I want to have my work recognized and valued by others.
7 6 5 4 3 2 1 It is important to be acknowledged by others in my field.
7 6 5 4 3 2 1 I want to work for a well-known institution.
7 6 5 4 3 2 1 I want a job that is somewhat glamorous in the eyes of others.
7 6 5 4 3 2 1 My title is important to me. 7 6 5 4 3 2 1 Promotions are important to me.
Total: _____
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 17
XI. Self-expression (Working in an area suited to the development of one's abilities)
Yes No
7 6 5 4 3 2 1 I want to test myself on the job to confirm my sense of who I am.
7 6 5 4 3 2 1 I would really grow if I got into the right work.
7 6 5 4 3 2 1 A lot of my natural talent is wasted if I don't have a meaningful job.
7 6 5 4 3 2 1 Being able to express myself is important to me. 7 6 5 4 3 2 1 I want the opportunity to try out some of my own ideas.7 6 5 4 3 2 1 I want to grow as a person and develop my abilities.
Total: _____
XII. Social Welfare (Doing something that has meaning for others, working for society or another person's benefit)
Yes No 7 6 5 4 3 2 1 I need the feeling of helping someone directly. 7 6 5 4 3 2 1 I would be happiest working in a service organization.
7 6 5 4 3 2 1 I would like to do a good and useful job anywhere I am needed.
7 6 5 4 3 2 1 I want to use my energies and abilities to help make the world a better place to live in.
7 6 5 4 3 2 1 I like to help others, to be and feel useful. 7 6 5 4 3 2 1 Looking out for other's welfare is important to me.
Total: _____
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 18
XIII. Variety (Preferring diverse activities, "changes of scenery”)
Yes No
7 6 5 4 3 2 1 I want a career that would permit me to be involved in different activities of the business or professional world.
7 6 5 4 3 2 1 I welcome changing activities and changing roles.
7 6 5 4 3 2 1 I enjoy a variety of challenges rather than just a single area of concentration.
7 6 5 4 3 2 1 I will need more stimulation and variety than I would get sitting at a desk all day.
7 6 5 4 3 2 1 I dislike routine activities and thrive on variety.
7 6 5 4 3 2 1 I don't like to spend too much time on the same type of activity.
Total: _____
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 19
Rank Your Motivations
After you have totaled each of the 13 groups, fill in the 6 with the highest scores.
Motivation #1 ____________________________________________________
Motivation #2 ____________________________________________________
Motivation #3 ____________________________________________________
Motivation #4 ____________________________________________________
Motivation #5 ____________________________________________________
Motivation #6 ____________________________________________________
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 20
Personality Strength Assessment
To help you sharpen your focus on who you are, work through this checklist of
personal characteristics. Your strengths are important to know about yourself, but
your weaknesses matter too. Knowing your weak spots will help steer you away
from certain career activities or fields, or may suggest areas which you wish to
change by education, experiences or some kind of "restyling" of yourself.
• As you respond to the list, try to recognize all the qualities you possess --
irrespective of whether they have been expressed until now.
• First, read each word and underline the ones that describe you as you are
now.
• Next, look back over the list and place a check to the left of the words that
are most highly descriptive of you. Check any that you missed at your first
evaluation. Often, people fail to identify their strengths adequately.
• As a final check, ask someone whose opinions you value to read through
the list and check off the strengths that they see in you.
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 21
Personality Strengths
Academic
Active
Accurate
Adaptable
Adventurous
Affectionate
Aggressive
Alert
Ambitious
Artistic
Attractive
Bold
Broad-minded
Businesslike
Calm
Capable
Careful
Caring
Cautious
Charming
Cheerful
Clear-thinking
Clever
Competent
Competitive
Confident
Conscientious
Conservative
Cool
Cooperative
Courageous
Curious
Deliberate
Determined
Dignified
Discreet
Dominant
Eager
Easygoing
Efficient
Emotional
Energetic
Fair-minded
Farsighted
Firm
Flexible
Forceful
Formal
Frank
Friendly
Generous
Gentle
Good-natured
Healthy
Helpful
Honest
Humorous
Idealistic
Imaginative
Independent
Individualistic
Informal
Intellectual
Intelligent
Inventive
Kind
Leisurely
Likeable
Logical
Loyal
Mature
Methodical
Meticulous
Mild
Moderate
Modest
Natural
Obliging
Open-minded
Opportunistic
Original
Outgoing
Painstaking
Patient
Peaceable
Persevering
Pleasant
Poised
Polite
Practical
Precise
Progressive
Prudent
Purposeful
Quick
Quiet
Rational
Realistic
Reflective
Relaxed
Reliable
Reserved
Resourceful
Responsible
Retiring
Robust
Self-confident
Self-controlled
Sensible
Serious
Sincere
Sociable
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 22
Spontaneous
Spunky
Steady
Strong
Sympathetic
Tactful
Teachable
Tenacious
Thorough
Tolerant
Tough
Trustworthy
Unaffected
Unassuming
Understanding
Unexcitable
Uninhibited
Verbal
Versatile
Warm
Wholesome
Wise
Witty
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 23
"WHO AM I?" Self-Assessment Summary
Using the assessments in this section, summarize the information about yourself as a
way of identifying your career fit.
1. What interests me most is:
2. The skills that I am most confident in are:
3. Skills that I would like to develop are:
4. My most important work motivations are:
5. Personality strengths that best describe me:
6. From this information, I can conclude that I am most interested in working with People _______, Data _______, Things _______, or Ideas _______. (Check all that apply)
Career Development Resources Professional Values and Skills Assessment
Copyright © 2004United Airlines 24
Resources
Websites Here are examples of Internet sites that offer additional resources for this topic.
Career Decisions: Self Assessment:
www.careerplanning.about.com/library/weekly/aa110297.htm
Career Assessment:
www.nycareerzone.org/graphic/assessment/index.jsp
Books
What Color is Your Parachute? A Practical Manual for Job-Hunters and Career-Changers (2001 Edition) by Richard Nelson Bolles
Do What You Are: Discover the perfect Career for You Through the Secrets of Personality Type by Paul D. Tieger, Barbara Barron-Tieger
Dare to Change Your Job and Your Life by Carole Kancier, PhD.
Career Change: Everything You Need to Know to Meet New Challenges and Take Control of Your Career
The Pathfinder: How to Choose or Change Your Career for Lifetime of Satisfaction and Success by Nicholas Lore