UPULIE PATHIRANA

PROJECT REPORT

ENVIRONMENTAL SCAN OFNURSING WORKFORCE

CHILDREN’S HEALTH QUEENSLAND

Children’s Health Queensland (CHQ) is a State wide network of hospital and community health services committed to provide high quality paediatric services to every children and young people in Queensland.

INTRODUCTION

CHQ

COMMUNITY HEALTHSERVICE

ANTINATAL & CHILD HEALTH

SCHOOL HEALTHSERVICES

STATEWIDE SPECIALIZED

SERVICES

CHILD & YOUTHMENTALHEALTH

HOSPITALSERVICE

LADY CILENTO HOSPITAL

PROJECT DEFINITION AND

CONTRIBUTION

Environmental Scan designed for, Analyzing the external and internal drivers and their impact on supply and demand issues of nursing workforce and support for future workforce forecasting and planning.

Workforce planning process is integrated with service and financial planning processes of CHQ

Environmental Scan as a part of workforce planning cycle

CHQ Nursing

Workforce planning

Environmental scan of current

workforce

Demand & supply

forecasting

Strategydevelopment

Implementation & evaluation

Define service

CHQExecutive Management team

Executive SponsorShelly NowlenExecutive Nursing Director

Project Manager - Wendy FennahNursing Director Learning & workforce development

Project SupervisorGeoff MurphyNurse Manager

Project OfficerUpulie PathiranaStudent of Griffith University

STRUCTURE OF PROJECT TEAM

PROJECT DELIVERABLES & TIMEFRAME

Expected Deliverables

Expected time duration

Ended in Reasons

Identification of project it self, deliverables & articulate with Gantt Chart

1 – 3 week 4th week Delayed due to unavailability of supervisor

Data collection & Literature search:External drivers• QLD population

demography

4 – 8 week 9th week • Due to delayed start

• Had to spent time with assessment

Continued

Expected Deliverables Expected time duration

Ended in Reasons

Identification of health risks/ trends and causes of death in target consumer groups

4 – 8 week 9th week Difficulties in Data collection

Local & global industry trends

4 – 8 week Not achieved Limited time duration

Political environment 4 – 8 week Not achieved Limited time duration

Internal drivers:

CHQ current nursing workforce profile & Nursing education

8 – 11 week 13th week Had to wait for updated MOHRI raw data set from supervisor

Current workforce related issues

8 – 11 week 11th week Completed on time

Continued

Expected Deliverables Expected time duration

Ended in Reasons

Data analysing 9 – 12 week 15th week Had to spent more time for collecting most recent and reliable data and compare different data set.

Final project report 12 – 14 week 16th week Had to take extra time for preparing the presentation and deliverable report

Current CHQ Nursing Workforce profile:

• CHQ consists with 1530 nursing headcount and 1261 occupied FTE positions as the largest single professional team within CHQ (By March 2015).

• As a ratio, which represents 43% of total workforce and 55% of clinical workforce.

PROJECT OUTCOMES SNAPSHOTS

4.17%

48.9…

46.91%

Total

Casual

Full-time

Part-time

Population & trends

0

50

100

150

200

250

300

350

male death Female death total

Annual child death amount 2011

0- 1y 1- 14y 14- 25y

Workforce supply factor analysis will help to recognise:• Current clinical and service groups capacity • Workforce growth• Retirement projection• Turnover rates• Working efficiency and skill mix levels• Annual Nursing student output from Universities

PROJECT BENIFITS

Demand factor analysis will help to:• Identification of target population projection and diversity• Consumer needs and expectations

Identification of supply and demand factors will enable to forecast what type of staff and amount of staff they need in future for meet the supply and demand gap.

Identification of higher demand divisions, will help to place the correct people in correct place in correct time.

Analytical outcomes of nursing workforce related issues can utilise for implement the new strategies and policies to attract and retain skilled professionals with minimum turnover rates.

PROJECT BENIFITS

Following risks were recognised and treated during project:

I. Reliability, accuracy and validity of data: Published statistical reports of different agencies indicated several variations in their statistics, and most of them were out dated. So all the workforce Headcounts and occupied FTE counts were extracted by Minimum Obligatory Human Resource Information (MOHRI) data (March 2015) as MOHRI is providing reliable and comparative statistical reports and was most recently updated.

II. Limited stakeholder communication & time: Due to the unavailability of stakeholders project only had minimum supervision and limited communication. Couldn’t manage totally. Had to get opinions from academic supervisor for solutions.

RISK MANAGEMENT

Workforce and service delivery structures and culture were identified

Nursing workforce issues (skill shortage/ aging workforce/ workload & cultural) were identified

Target population projection, consumer needs identified

Achieved goals

Identifying the business objectives, strategies, stakeholders and business culture

Strengths and weaknesses related with current nursing workforce

Opportunities and threats related with external elements such as social, technological, economic, ecological, political and regulatory factors

Project Goals

Quality AssurancePerformance Against Goals

Most of the goals were achieved. CHQ can forecast the supply and demand gap by using the project out

comes Report provides the snapshot of entire CHQ nursing workforce and its

consumer demography, which can use to strategy and policy making processes

Environmental scan project outcomes may be a resource for other integrated service and financial planning projects

Quality AssurancePerformance Against Goals

How was project quality measured?• Project was conducted inline with CHQ quality standards• Information were collected via government agencies and scholarly journal

articles• Used standard MS Excel analytical tools for data analyzing

Key lessons learnt from project• Data collecting, comparing and analyzing skills• Problem solving ability with different vision & mission• Performing the duties under minimum supervision• Achieving the goals with time management

Quality Assurance

Hardly concentrated on project plan to make a clear guidance Tried to lineup with work breakdown sheet for effective time management Discussed with supervisor to get assistance and clear view of their goals Used reliable, accurate and up to date data resources Referenced previous projects on similar fields to observe their footprints

To maximize the probability of achieving goals!

Environmental scan of current Nursing Workforce in Children’s Health Queensland was a

critical part of ‘CHQ Nursing Workforce Planning’ project based on LCCH. It was conducted over 16 weeks.

Project was designed to identification of CHQ Nursing Workforce supply and demand factors and their impact on it. Most of the deliverables were achieved and few of them were not.

Current workforce headcounts, demography, skill mix, retirement trends & workforce projection, Nursing education issues, migrant nursing issues, aging issues were discussed with final deliverables.

Population demography, common risk for child death and statewide disease prevalence trends and consumer expectation were included in final deliverables

Finally the expectations of CHQ were achieved successfully

Conclusion

Recommended future researches:• Political changes and its impact on workforce planning strategies• Global market trends and values for Nurses• Effectiveness of previous strategic plans• Technological invasion and Nursing workforce

Further research

THANK YOU

Questions & Comments