Project Report

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CONTENT: 1. Acknowledgement 2. Objective of the project 3. Introduction of Statistical quality control 4. About the company 5. Products 6. Product Division 7. Technology 8. Analysis 9. Type of research methodology 10. Bibliography

ACKNOWLEDGEMENT:An independent project is a contradiction in terms. Every project involves contribution of many people. This project also bears the imprints of many people and it is a pleasure for me to acknowledge and thank all of them.I am deeply indebted to Mr. Sanjeev Balan who acted as a mentor and guide, providing knowledge and giving me their valuable time out of their busy schedule, at every step throughout the research. It is only because of him this project came into being. I also thank the TAFE and integrated institute of learning management for providing an opportunity of doing this project under his leadership.I also take the opportunity to express my sincere gratitude to each and every person, whodirectly or indirectly helped me throughout the project and without anyone of them the research, would not have been possible. The immense learning from this project would be indelible forever.

OBJECTIVE:

The objective of this project is to find out the method of STATISTICAL QUALITY CONTROL to measure the quality of the product used by the company.

INTRODUCTION OF STATISTICAL QUALITY CONTROLStatistica1 quality control (SQC) is the term used to describe the set of statistical tools used by quality professionals. Statistical quality control can be divided into three broad categories: 1. Descriptive statistics are used to describe quality characteristics and relationships.Included are statistics such as the mean, standard deviation, the range,and a measure of the distribution of data. 2. Statistical process control (SPC) involves inspecting a random sample of the output from a process and deciding whether the process is producing products with characteristics that fall within a predetermined range. SPC answers the question of whether the process is functioning properly or not. 3. Acceptance sampling is the process of randomly inspecting a sample of goods and deciding whether to accept the entire lot based on the results. Acceptance sampling determines whether a batch of goods should be accepted or rejected. The tools in each of these categories provide different types of information for use in analyzing quality. total quality management (TQM) addresses organizational quality from managerial and philosophical viewpoints. TQM focuses on customer-driven quality standards, managerial leadership, continuous improvement, quality built into product and process design, quality identified problems at the source, and quality made everyones responsibility. However, talking about solving quality problems is not enough.We need specific tools that can help us make the right quality decisions. These tools come from the area of statistics and are used to help identify quality problems in the production process as well as in the product itself.

ABOUT THE COMPANY

The early years at TAFE The Amalgamations Group entered the tractor business in 1960. Simpson & Company was already making Perkins Diesel Engines and our founder Chairman, Mr. Anantharamakrishnan's own great interest in agriculture and the Green Revolution in the making, made the group grab the opportunity to make tractors when it presented itself. Standard Motor Products of India Limited had been assembling Massey ferguson tractors in India for Massey Ferguson India, which was the Bangalore based company handling the entire MF business in India. Massey Ferguson was looking for a company that would, in a phased manner, manufacture its tractors in India and successful negotiations with the Amalgamations Group lead to the group taking over the Bangalore operations and moving it to Madras. The new company was called Tractors and Farm Equipment Limited. On December 15th 1960 our founder Chairman, announced at a press conference at Chennai, his plans to manufacture tractors and implements at Simpson's Industrial Estate in collaboration with Massey Ferguson of Toronto. At that time, the estimated demand for tractors in India was 12000 tractors a year and TAFE was allocated a capacity of 7000 tractors a year. Initially 50 % of the tractor was built with indigenous content but within two years this rose to 85 %. From these early beginnings, we are proud to have risen to a turnover of US $1 Billion and a sale of 100000 tractors last year apart from the distinction of being India's largest exporter of tractors in the last financial year.

TAFE Access Limited TAFE Access Limited is a wholly owned subsidiary of TAFE involved in the manufacture and marketing of hydraulic pumps and cylinders and panel instruments to discerning customers both in India and overseas. It has a Vehicle franchise division that markets TATA passenger vehicles in specific towns in Tamil Nadu and Skoda cars in Bangalore. TAL's hydraulic pumps and cylinder plants are located at kelambakkam near Chennai and its panel instruments plant is located at Velachery near Chennai. Tafe Reach Limited Tafe Reach Limited is a vehicle franchise which distributes Tata motor vehicles in Chennai, Cuddalore and Erode. TAFE's Power Source Division TAFE's Power Source Division produces a range of automotive batteries for both 2-wheeler and 4-wheeler applications for sale through AMCO Batteries Ltd. as well as for sale directly through a dedicated distribution channel under the brand name of "Speed". Southern Tree Farms Limited Southern Tree Farms Limited is a wholly owned subsidiary that grows quality teas in the Nilgiris and markets them to discerning customers in India and abroad. Its specific focus on its employees well being has been recognised through a premium allowed for its products. Teas from their gardens have achieved highest prices in Tea auctions.

Kuduma Fasteners Private Limited Kuduma Fasteners Private Limited was acquired in 2006 and is located at Bangalore.The unit produces a range of fasteners and studs.Special Fasteners are manufactured as per customer requirement. Examples include Con Rod Bolt, Counter Wt. Bolt, Balance Wt. Bolt, Brake Carrier Bolt, Cylinder Head Bolt, Hub Bolts, Square neck bolts for pipeline fittings etc.

Alpump limited Alpump limited was acquired by TAFE in 2005. At its plant at Perungudi near Chennai, it produces a range of oil and water pump assemblies and related components. Besides Water Pumps and Oil Pumps, Alpump also supplies Original Equipment and machined castings including Wheel cylinders. Alpump has its own foundry with 6000 tonnes per annum capacity to make Grey Iron, S G Iron and Malleable Iron castings with Automated Sand Plant and Simultaneous Jolt Squeeze and Shell Moulding machines. Alpump is certified for ISO/TS 16949: 2002 and ISO 9001: 2000 by Underwriters Laboratories Inc., USA.

PRODUCTS: Tractors

MF1030 DI

MF 1035 DI

MF 1035 DI Mahashakti

MF 241 DI Mahashakti

MF 241 DI

MF 241 DI Planetary Drive

MF 245 DI Mahashakti

MF 7250 DI

MF 5245 DI Planetary Drive

MF 5245DI "Maha Mahaan"

MF 9000 DI "Planetary Drive"

TAFE 5900 DI

TAFE 30 DI "Orchard plus"

MF 375 ET

Eicher 241 XTRAC

Eicher 242 XTRAC

Eicher 312 Super Di

Eicher 333 Super Di

Eicher 368 Super Di

Eicher 380 Super Di

Eicher 480 Super Di

Eicher 485 Super Di

Eicher 5150 Super Di

Eicher 5660 Super Di

PRODUCT DIVISION1. Customer Division 2. Transport Division 3. R&D Division

TECHNOLOGY:The technology that is used in the method of STATISTICAL QUALITY CONTROL is POKAYOKE to measure the quality of the product used by the company

ANALYSIS:1. Tafe an amalgamation company uses POKAYOKE technology 2. Company is 6-sigma certified. 3. Company take feedback monthly from their customers. 4. Company are highly satisfied with the quality control management and ambience.

Ambience satisfaction

satisfied unsatisfied

Quality control management

satisfaction unsatisfaction

Quality control management satisfaction

TYPE OF RESEARCH METHODOLGY:Through questionnaire and secondary data. SOURCE OF DATA: 1. PRIMARY DATA 2. SECONDARY DATA

BIBLIOGRAPHY:www.Google.com www.tafe.com www.wikipedia.com Questionnaire-research methodology

PROJECT REPORT ON STATISTICAL QUALITY MANAGEMENT

PGDM IB SESSION 2011-13

SUBMITTED TO:Mr. SUMIT RASTOGI (17)

PRESENTED BY:MANISH RAWAT (06) SAPNA SINGH