1. M O L L Y A M E L L Proofreading, Editing, and Office Communication Skills
2. Focus on Clarity Conciseness Multiple interpretations Word choice Jargon Audience
3. Professional/Official Documents Letters of Recommendation CVs
4. Curriculum Vitae Consistency Alignment Readability Italicized vs. underlined
5. Letters of Recommendation Margins Date Salutation Font size
6. Example 1: Word repetition Transitions Verb tenses Clarity and specificity
7. Example 2: Consistency Comma use
8. Inter-Office Documents Tidbit Binder Emails
9. Tips When looking for errors.. Read out loud! Look closely at commas. Be as clear as you can. Be precise with word choice. When possible, peer review. Focus on the audience at all times!
10. Design Principles
12. J E S S I C A B A U E R A N D D E N N I S G . J E R Z Top 10 Strategies for Writing Effective Email
13. 1. Write a meaningful subject line.
14. 2. Keep the Message Focused. Number your points if you have many Proofread Write in short paragraphs, separated by lines
15. 3. Avoid attachments (when possible).
16. 4. Identify yourself clearly.
17. 5. Be kind. Dont flame.
18. 6. Proofread. Reread what you have typed. Remember we are in a professional setting. Whenever possible, read out loud.
19. 7. Dont assume privacy. Praise in public, criticize in private. Remember that email is not fully secure. If [the Dean/Crystal/your mother] saw this, what would he/she think? Maintain professionalism AND politeness.
20. 8. Formal vs. informal situations. Think about who you are talking to. Someone in-house vs. external? Someone you know well vs. an acquaintance? Read the situation. When are , haha, thx, etc. appropriate? When are they not?
21. 9. Respond promptly. Dont leave your correspondent waiting too long!
22. 10. Show respect and restraint. Think VERY carefully before hitting Reply all. Be courteous when forwarding messages. Email can be too fast [see below].