Prospective Student Information & Program Guide · Prospective Student Information & Program Guide ... or other relevant qualifications at AQF 3 level; ... BSBCMM401 Make a presentation

Prospective Student Information & Program Guide Campus located at Level 2, 17 Macquarie Street, Parramatta, NSW 2150

WELCOME FROM PRINCIPAL EXECUTIVE OFFICER

It is with pride and pleasure that I welcome you to Sydney City College of Management. Your

decision to join the Institute is an excellent one and one in which you will gain immense

satisfaction.

As a student, you are expected to apply yourself to Institute regulations, your study and display

professional behavior at all times. With this approach, you can expect from the Institute strong

support and efficient services to ensure you have the finest opportunity to achieve your best.

Our aim is to provide high quality industry based training courses for current and potential

employees in the business, management and human resources industries. The Institute continues

to work toward its goals of achieving academic and service excellence.

On behalf of all staff at Sydney City College of Management, I hope your studies will be

challenging and enjoyable and wish you every success with your studies.

Ranju Thapa

Principal Executive Officer

Student Services and facilities

Australian Skills Quality Authority (ASQA) accredited and nationally recognized

VET qualifications.

Certificate IV, Diplomas and Advanced Diplomas are articulated to University

programs.

Trainers are highly qualified and experienced, dedicated professionals committed to

providing high quality learning experience to their students.

Student centred, friendly and supportive learning environment.

Courses designed to encourage students to develop a sound mix of theoretical and

practical knowledge.

Competitive and affordable course fees.

Six intakes a year.

Choice of Morning, Afternoon and Evening classes.

Small size classes and fun learning activities.

Excellent facilities comprising of modern classrooms, well equipped computer

laboratories,resource library and students’ common room.

Located in the hearts of Parramatta, Sydney and the institutes are well connected to

all the major public transport routes. Supermarkets, banks and post offices are within

a few minutes’ walk. Both campuses are surrounded by cafes, parks, shops and a

wide variety of convenience stores

Courses are extensive helping students with skills and knowledge required in their

respective career

Studying in Sydney

One of the world's beautiful city and beaches

Active and outdoor lifestyle with cultural diversity

Vibrant and outgoing people

World-class restaurants and food

World famous events and festivals throughout the year

Safe, clean and easy to navigate

QUALIFICATION STRUCTURE

Nationally Recognized Vocational Education and Training (VET)

Courses

Leadership and Management Courses

BSB42015 Certificate IV in Leadership and Management (CRICOS Course Code: 095740M )

BSB51915 Diploma of Leadership and Management (CRICOS Course Code: 095742J)

BSB61015 Advanced Diploma of Leadership and

Management (CRICOS Course Code: 095743G)

Business Course

BSB40215 Certificate IV in Business (CRICOS Course Code: 095739D)

Human Resources Management Course

BSB50615 Diploma of Human Resources Management (CRICOS Course Code: 095741K)

BSB42015 Certificate IV in Leadership and Management

Course Description : Students of this course will learn leadership and management competencies such as how to communicate effectively as a workplace leader, lead effective workplace relationships and lead team effectiveness, as well as how to implement operational plans, report on financial activity, promote innovation, implement continuous improvement and undertake project work. Students will also learn how to implement and monitor WHS policies, procedures and programs to meet legislative requirements, make presentations, coordinate implementation of customer service strategies and implement customer service standards.

Course Outcome:

This course reflects the role of individuals desiring to work in frontline management and supervisory positions in a broad range of industries. People in these positions provide leadership, guidance and support to others, as well as assume responsibility for their own performance. They also have some responsibility for organizing and monitoring the output of their team, apply solutions to a defined range of problems and analyses and evaluate information from a variety of sources. The course is most suited for individuals who are currently or are aspiring to be Coordinators, Supervisors or Team Leaders in small, medium or large firms in both the public and private sector.

Entry Requirement:

For direct entry into this program, candidates must be able to demonstrate:

Completion of the Higher School Certificate or equivalent; or

Vocational qualifications in Business related fields such as BSB30115 Certificate III in Business or other relevant qualifications at AQF 3 level;

Additional entry requirements:

International students (from countries where English is not the first language) are expected to have a minimum English Language standard and are required to have one of the following prior to enrolling in a qualification:

- At least 50% completion of any AQF Certificate IV or Diploma qualification within Australia - Achieved an IELTS band score of 5.5 - Achieved an IELTS band score of 5.0 plus must have completed Upper intermediate ELICOS (At

least 10 weeks)

- Achieved an IELTS score of 4.5 plus must have completed Upper intermediate ELICOS (At least 20 weeks)

- Successfully completed at least 38 weeks of ELICOS study in Australia

Entry requirements will be checked at enrolment in line with the Institute’s Student entry requirements, selection, enrolment and orientation policy.

Study Duration : 36 weeks

30 Academic weeks + 6 weeks holidays

CRICOS Course Code:

Pathways : Academic Pathways

On completion of this qualification, candidates can take the following courses

BSB51915 Diploma of Leadership and Management or

Other Diploma level qualifications from the BSB Business Services Training Package. Employment Pathways

frontline management or supervisory positions in small, medium or large enterprises

Assistant or other related business support positions

positions such as Coordinator, Supervisor or Team Leader

Units of Competency

Unit Code Unit Name

BSB42015 Certificate IV in Leadership and Management

BSBLDR401 Communicate effectively as a workplace leader Core

BSBLDR402 Lead effective workplace relationships Core

BSBLDR403 Lead team effectiveness Core

BSBMGT402 Implement operational plan Core

BSBFIA402 Report on financial activity Elective BSBINN301 Promote innovation in a team environment Elective BSBMGT403 Implement continuous improvement Elective

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Elective

BSBCMM401 Make a presentation Elective

BSBCUS401 Coordinate implementation of customer service strategies

Elective

BSBCUS403 Implement customer service standards Elective BSBPMG522 Undertake project work Elective

BSB51915 Diploma of Leadership and Management

Course Description : This course is for people desiring to work in leadership and management positions in a broad range of industries. People in leadership and management positions display initiative and judgment in planning, organizing, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organizational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyze and synthesize information from a variety of sources.

Course outcome:

Students of this course will learn leadership competencies such as developing and using emotional intelligence, leading and managing effective workplace relationships and leading and managing team effectiveness. Students will also learn how to manage operational plans, manage people performance, manage quality customer service, manage risk, manage budgets and financial plans and manage recruitment, selection and induction processes, as well as how to facilitate continuous improvement, ensure a safe workplace and develop and manage performance-management processes.

Entry Requirement:

For direct entry into this program, candidates must be able to demonstrate:


Vocational qualifications in Business or Management related fields such as BSB40215 Certificate IV in Business, BSB42015 Certificate IV in Leadership and Management or other relevant qualifications at AQF 4 level; or

Substantial employment experience in positions such as: - Administrator - Project Officer



- At least 50% completion of any AQF Certificate IV or Diploma qualification within Australia - Achieved an IELTS band score of 5.5 - Achieved an IELTS band score of 5.0 plus must have completed Upper intermediate ELICOS (At least 10

weeks) - Achieved an IELTS score of 4.5 plus must have completed Upper intermediate ELICOS (At least 20 weeks) - Successfully completed at least 38 weeks of ELICOS study in Australia

Study Duration: 75 weeks

(60 academic weeks + 15 weeks holiday).

CRICOS Course Code:


On completion of this qualification

BSB61015 Advanced Diploma of Leadership and Management

BSB60215 Advanced Diploma of Business or

other Advanced Diploma qualifications from the BSB Business Services Training Package. Employment Pathways

Participants will also be eligible to seek employment working in a small, medium or large enterprise, in a variety of industries, in both the public and private sector.

Graduates with no prior work experience should expect to enter the industry in positions such as Administration Officer, Administration Coordinator or other related positions.

Graduates with substantial experience in the industry could obtain positions such as Manager.

Units of competency

BSB51915 Diploma of Leadership and

Unit Code Unit Name

BSBLDR501 Develop and use emotional intelligence Core BSBMGT517 Manage operational plan Core BSBLDR502 Lead and manage effective workplace relationships Core

Management

BSBWOR502 Lead and manage team effectiveness Core

BSBMGT502 Manage people performance Elective

BSBMGT516 Facilitate continuous improvement Elective

BSBCUS501 Manage quality customer service Elective BSBWHS501 Ensure a safe workplace Elective BSBRSK501 Manage risk Elective BSBFIM501 Manage budgets and financial plans Elective BSBHRM506 Manage recruitment, selection and induction processes Elective

BSBHRM512 Develop and manage performance-management processes

Elective

BSB61015 Advance diploma of Leadership and Management

Course Description: This course is for people desiring to work in senior leadership and management positions in a broad range of industries. People in senior leadership and management positions display initiative and judgment to plan and implement a range of leadership and management functions, with accountability for personal and team outcomes within broad parameters. They use cognitive and communication skills to identify, analyze and synthesize information from a variety of sources and use conceptual skills to express ideas and perspectives or respond to complex problems. Course outcome: Students of this course will learn a broad range of senior leadership and management improvement, leading and managing organizational change, managing human resources strategic planning, developing and implementing strategic plans and developing systematic approaches to managing WHS. In addition, students will learn how to develop marketing and business plans, develop and implement diversity policies, evaluate international marketing opportunities, provide leadership across the organization and contribute to organizational development. The course is most suited for individuals who are currently or are aspiring to be Area Managers, Department Managers, or Regional Managers in small, medium or large firms in both the public and private sector. Entry requirement For direct entry into this program, candidates must be able to demonstrate:


Vocational qualifications in Business or Management related fields such as BSB40215 Certificate IV in Business, BSB42015 Certificate IV in Leadership and Management or other relevant qualifications at AQF 4 level; or




weeks) - Achieved an IELTS score of 4.5 plus must have completed Upper intermediate ELICOS (At least 20 weeks)

- Successfully completed at least 38 weeks of ELICOS study in Australia


90 academic weeks + 24 weeks holiday

CRICOS Course Code:


On completion of this qualification,

other Advanced Diploma qualifications from the BSB Business Services Training Package or

any other training package to further enhance their career opportunities in their chosen field.

Candidates may also choose to seek entry into an undergraduate degree such as a Bachelor of Business at an Australian Higher Education Provider (subject to the Higher Education Provider’s course entry requirements).

Coupled with substantial leadership and management experience (more than two years) graduates of this course may be eligible to gain entry into a number of post-graduate courses such as a Graduate Certificate in Business Administration, Graduate Certificate in Management or Master of Business Administration.

Employment Pathways

Participants will also be eligible to seek employment working in a small, medium or large enterprise, in a variety of industries, in both the public and private sector.

Graduates with no prior work experience should expect to enter the industry in positions such as Administration Officer, Administration Coordinator or other related position.

Graduates with substantial work experience could obtain positions such as Area Manager, Department Manager or Regional Manager.

Units of Competency

Advance diploma of Leadership and Management

Unit Code Unit Name

BSBFIM601 Manage finances core

BSBINN601 Lead and manage organisational change core

BSBMGT605 Provide leadership across the organisation core

BSBMGT617 Develop and implement a business plan core

BSBDIV601 Develop and implement diversity policy elective

BSBHRM602 Manage human resources strategic planning elective

BSBMGT608 Manage innovation and continuous improvement elective

BSBMGT615 Contribute to organisation development elective

BSBMGT616 Develop and implement strategic plans elective

BSBMKG605 Evaluate international marketing opportunities elective

BSBMKG609 Develop a marketing plan elective

BSBWHS605 Develop, implement and maintain WHS management systems

elective

BSB40215 Certificate IV in Business

Course Description: This course is for people desiring to work as Administrators or Project Officers in small, medium or large organizations, in a broad range of industries. People in these positions use well-developed skills, possess a broad knowledge base and apply solutions to a defined range of unpredictable problems, analyzing and evaluating information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Course outcome: Students will learn a broad range of competencies such as implementing and monitoring WHS procedures, implementing and coordinating customer service strategies and standards, leading team effectiveness, implementing continuous improvement and undertaking project work. Students will also learn how to support the recruitment, selection and induction of staff, implement operational plans, analyse and present research information and report on financial activity, enabling them to operate effectively in business support positions.

Entry requirement For direct entry into this program, candidates must be able to demonstrate:


Vocational qualifications in Business related fields such as BSB30115 Certificate III in Business or other relevant qualifications at AQF 3 level; or








CRICOS Course Code:


On completion of this qualification, candidates may undertake:

BSB51915 Diploma of Leadership and Management

BSB50215 Diploma of Business or other Diploma level qualifications from the BSB Business Services Training Package.

Employment Pathways

Upon completion,

seek employment in the business support functions of a small, medium or large enterprise, in a variety of industries, in both the public and private sector.

Graduates with no employment experience should expect to enter the industry in positions such as an Assistant or other related support positions.

Graduates with relevant experience in the industry could obtain positions such as Administrator or Project Office.

Units of competency

Unit Code Unit Name


core

BSBCUS401 Coordinate implementation of customer service strategies

elective

BSBCUS403 Implement customer service standards elective BSBLDR403 Lead team effectiveness elective

BSBHRM405 Support the recruitment, selection and induction of staff

elective

BSBMGT402 Implement operational plan elective BSBRES401 Analyse and present research information elective BSBFIA402 Report on financial activity elective BSBMGT403 Implement continuous improvement elective BSBPMG522 Undertake project work elective

BSB50615 Diploma in Human Resources Management

Course Description: This course is for people desiring to work in management positions within the human resources field in a broad range of industries. People in human resources management positions have a sound theoretical knowledge base in human resources management and demonstrate a range of managerial skills to ensure human resources functions are effectively conducted within an organization or business area. Typically, they would have responsibility for the work of others.

Course outcome: Students of this course will learn specialist human resources management skills such as managing human resources services, managing recruitment, selection and induction processes, managing workplace planning, managing employee relations and developing and managing performance-management processes. In addition, students will learn to implement and monitor WHS policies, procedures and programs to meet legislative requirements, manage risk, manage separation and termination, and manage remuneration and employee benefits. The course is most suited for individuals who are currently or are aspiring to be Human Resources Managers, Human Resources Advisers, or Human Resources Consultants in small, medium or large firms in both the public and private sector.

Entry requirement For direct entry into this program, candidates must be able to demonstrate:


Vocational qualifications in Human Resources such as BSB41015 Certificate IV in Human Resources or other relevant qualifications at AQF 4 level; or








CRICOS Course Code:


On completion of this qualification, candidates may choose to undertake the BSB60915 Advanced Diploma of Management (Human Resources), BSB61015 Advanced Diploma of Leadership and Management or other Advanced Diploma qualifications from the BSB Business Services Training Package. Employment Pathways

Participants will also be eligible to seek employment working in the human resources functions of a small, medium or large enterprise, in a variety of industries, in both the public and private sector. Graduates with no prior work experience in the human resources management field should expect to enter the industry in positions such as Human Resources Assistant, Human Resources Officer or Human Resources Administrator. Graduates with substantial experience in the industry could obtain positions such as Human Resources Manager, Human Resources Adviser, or Human Resources Consultant.

Units of competency

BSB50615 Diploma in Human Resources Management

Unit Code Unit Name

BSBHRM501 Manage human resources services core

BSBHRM506 Manage recruitment selection and induction processes

core

BSBHRM512 Develop and manage performance-management processes

core

BSBHRM513 Manage workforce planning core

BSBWRK510 Manage employee relations core


core

BSBRSK501 Manage risk elective

BSBHRM507 Manage separation or termination elective

BSBHRM505 Manage remuneration and employee benefits elective

Academic calendar

Term Start Finish Holiday Length of Term

1 11/09/2017 19/11/2017 20/11/2017-10/12/2017

10 weeks

2

3

Timetables

Shifts—please provide a summary of shifts

3 Shifts Shift 1 – Monday to Friday 8:00am – 12:15pm

Shift 2 – Monday to Friday 12:30pm – 4:45pm


Policy CREDIT TRANSFER AND RECOGNITION OF PRIOR LEARNING

Policy Sydney City College of Management will ensure that Credit Transfer (CT) / Recognition of Prior Learning (RPL) is offered to all applicants prior to and upon enrolment. Sydney City College of Management will fully recognize the AQF and VET Qualifications and Statements of Attainments issued by other Registered Training Organizations and ensures that its own recognition process is transparent, fair and provides students with sufficient information to support their claim for recognition.

1.0 Definitions

1.1 Credit Transfer: Credit Transfer assesses the initial course or subject

that an applicant is using to claim access to or credit in a destination

course. The assessment determines the extent to which the applicants

initial course or subject is equivalent to the required learning

outcomes, competency outcomes or competency standards for entry

to, and/or partial or total completion of a qualification

1.2 Recognition of Prior Learning: An assessment process that

assesses an applicants non-formal and informal learning to determine

the extent to which the applicant has achieved the required learning

outcomes, competency outcomes, or competency standards for entry

to, and/or partial or total completion of a qualification

DEFERRAL, SUSPENSION AND CANCELLATION

Policy

Sydney City College of Management will only grant deferment, suspension and

cancellation of student’s enrolments in certain limited circumstances. Deferment,

suspension and cancellation of a students enrolment can be initiated by the student, or

the Institute. Where the Institute initiates the process or makes a decision on the

outcome of an application, students will be given the opportunity to access the Institute’s

complaints and appeals procedure.

1.0 Definitions

1.1 Deferral – Postponement of commencement of course

1.2 Suspension – Temporary postponement of enrolment during course

1.3 Cancellation – Cessation of enrolment in course

Refund Policy

Policy

Sydney City College of Management’s refund policy observes the principles

outlined in the ESOS (Education Services for Overseas Student) Act 2000 and the

VET Quality Framework. This policy applies equally to all new and reenrolling

students unless otherwise stated, and provides the details and circumstances of

applicable refunds to students where:

Sydney City College of Management defaults (Provider default)

The Student defaults

OVERSEAS STUDENT HEALTH COVER

Australia has a very modern and efficient health care system. It is subsidised by the

Australian Government. Overseas Student Health Cover (OSHC) is a type of insurance

that allows you to use the Australian healthcare system and it covers the costs for any

medical or hospital care which you may need while studying in Australia. It will also pay

for some prescription drugs and emergency ambulance transport.

If you are an international student, you must be covered by OSHC from when you arrive

in Australia and for the entire duration of your stay, in line with Condition 8501 of your

student visa. This can be organised by Sydney City College of Management or yourself.

If you are studying at more than one educational provider and both are arranging

OSHC, you will have to ensure that there is no gap between policies. This means that

as one policy expires the next commences immediately.

You can find out more about purchasing Overseas Student Health Cover at the website

http://www.studyinaustralia.gov.au/global/live-in-australia/insurance or by speaking to

SCCM Marketing and Admissions Staff.

ADMISSIONS

Sydney City College of Management ensures that all individuals who gain access into a

Nationally Accredited Program have the appropriate skills and abilities they require to

be successful in their studies. Each course has specific entry requirements as listed in

the course information sheet for the particular course. We will assist you with

Admissions into your chosen program and will guide you through the admissions

process. If you have any questions with regards to Admissions, please speak to the

Marketing and Admissions Team or see the Institute’s Student Entry Requirements,

Selection, Enrolment and Orientation Policy available at Reception.

Living Cost in Sydney

• Living expenses depend on how you choose to live. • It generally costs more to live in Sydney than in other cities. • Estimated living expenses for an international student are:

You - $19,830

Partner or spouse - $6,940

Child - $2,970

This covers food, accommodation, travel, entertainment and clothing.

http://www.studyinaustralia.gov.au/global/live-in-australia/insurance

Accomdation

Estimated costs for accommodation in Sydney are as follows:

Share Accommodation – AUD$85 - $215 per week

Rental Accommodation – AUD$220 - $440 per week

Homestay AUD$235 - $325 per week

Hostels and Guesthouses AUD$90 - $150 per week

Students should make enquiries and arrangements for accommodation prior to arriving

in Australia.

ADDRESS AND CONTACT DETAILS

Condition 8533 of your student visa requires you to notify your education provider of

your residential address in Australia within 7 days of arriving in Australia. In addition,

you must notify your education provider of any change in your residential address within

7 days of the change.

It is your responsibility to ensure that you always update your address details at the

Institute to ensure you receive important information about your course, fees, receipts

and any other important information

Timetables

Shifts—please provide a summary of shifts

3 Shifts Shift 1 – Monday to Friday 8:00am – 12:15pm



COMPLAINTS AND APPEALS

Policy

Sydney City College of Management endeavors to create a positive learning

environment, free of coercion, unfair treatment or harassment. Any circumstance caused

by a fellow student, staff member, or with the Institute in general, which affects the well-

being of a student, will be dealt with in a professional manner in line with published

procedures. Students who are dissatisfied with decisions made by the Institute will be

able to access the Institute’s internal and external appeals processes, which are handled

with care, fairness, professionalism, objectivity and independence. Should a student

access Sydney City College of Management’s appeal process, the students’ enrolment

will be maintained until the internal appeals process and if necessary, external appeals

process has been completed. Once the appeals process has been completed, Sydney

City College of Management will undertake necessary actions depending on the

outcome of the appeals process, within 10 working days of the process being finalized.

ACCREDITATIONS & ASSOCIATIONS

ASQA AUSTRALIAN SKILLS QUALITY AUTHORITY

• ASQA is the recognition and registering authority in Australia for all RTOs that issue

Australian Qualifications Framework (AQF) qualifications and statements of attainment

• Quality assured and nationally recognized training and qualifications

• Approved to provide courses to overseas students studying in Australia and listed on the

Commonwealth Register of Institutions and Courses for Overseas Students

(CRICOS).

AQTF Australian Quality Training Framework

• The AQTF is the national set of standards which assures nationally consistent, high

quality vocational training and assessments in Australia.

VELG • VELG Training is the premier provider of Vocational Education and Training (VET)

professional development and consulting services. As part of our dedication to the

quality of our teaching, all Sydney City College of Management trainers are paid

members of VELG, ensuring they are always up to date with the latest training techniques

and research

AUSTRALIA FUTURE UNLIMITED • Sydney City College of Management works with Austrade and the Australian

Government to promote Australia as a world leading destination for international students.

Tution Fees Course Duration CRICOS Course

Code

Tuition Fee

BSB42015 Certificate IV

in Leadership and

Management

36 weeks (30 academic

weeks + 6 weeks

holiday)

095740M $5350*

BSB51915 Diploma of

Leadership and

Management


weeks + 15 weeks

holiday)

095742J $10450*

BSB61015 Advanced

Diploma of Leadership

and Management

114 weeks (90

academic weeks + 24

weeks holiday)

095743G $15550*

BSB40215 Certificate IV

in Business


weeks + 6 weeks

holiday)

095739D $5350*

BSB50615 Diploma of

Human Resources

Management


weeks + 15 weeks

holiday)

095741K $10450*

*Does not include Material Fee. For the full list of fees and charges associated with each program, see the relevant Course Information Sheet.

STUDENT SERVICES

Sydney City College of Management is committed to providing all students with quality

student support services throughout their enrolment and adhering to the principles of

access and equity for all its students. Sydney City College of Management offers a

range of support services to students to assist them with:

a) Achieving their learning goals

b) Achieving satisfactory academic and attendance progress towards meeting the

learning outcomes of their enrolment

c) Adjusting to study and life in Australia

d) Any welfare issues that may arise throughout their enrolment

e) Their individual, training, assessment and service needs

f) Any enquiries they may have with regards to their enrolment and progress

Overview of Sydney City College of Management’s Student Support Services

On Arrival During Study Post Graduation

Airport pickup*

Accommodation

Assistance*

Admissions

Overseas student health

cover assistance

Bank account

assistance

Orientation

Timetabling

Student workbooks*

Education counseling (Course

Progress, Attendance)

Welfare counseling

Career counseling

English language support*

Cultural adjustment

Recognition of Prior Learning*

Internet access and Student

Computer Lab

Extra-curricular activities*

Student ID Cards* and

WiseNET Login

Document Access

Tax file number assistance

Job finding and resume

Certificate copies*

Transcript copies*

Re-enrolment*

assistance

Complaints and Appeals

Student Deferment, Suspension

and Cancellation

Certificate and Statement of

Results (SOR) Issue

1.0 STUDENT WELFARE

The Student Welfare Officer is available for confidential assistance in any of the

following areas.

Counselling – general or personal, emergency assistance, support and referrals

Cultural Adjustment

Student Accommodation

Study Assistance

Feel free to drop in to see the Student Welfare Officer between Monday to Friday.

For after hour emergencies, please contact:

Student Services Phone: 02 8872 0435

OR

Naresh Thapa (Principal) Phone: 0457 714 820

Email: [email protected]

mailto:[email protected]

2.0 ATTENDANCE

Policy

Sydney City College of Management recognises the correlation between student

attendance and achievement of course outcomes and the requirement to adhere to

Standard 11 of the National Code 2007. In turn, Sydney City College of Management

maintains a policy of 100% attendance for all class sessions. The Institute

systematically records, monitors and assesses student attendance and where

attendance falls below acceptable levels, the student will be counseled in line

with this policy and procedure. Students whose attendance fall below 80% may

be reported to the Department of Immigration and Border Protection (DIBP),

resulting in the possible cancellation of the students visa.

3.0 COLLEGE CODE OF PRACTICE

In all interactions with Sydney City College of Management and its staff, the Institute will

comply with its Code of Practice.

Policy

Sydney City College of Management promotes a professional educational environment

and expects all staff to conduct themselves in a professional manner. The Institute acts

with the highest level of integrity in providing quality Vocational Education and Training

services to its clients and adopts policies, procedures and practices, which comply with

all relevant Commonwealth, State or Territory legislation and regulatory requirements

relevant to its operations and scope of registration.

Sydney City College of Management:

Advertises and markets its training services with integrity, accuracy and

professionalism

Recruits participants in a responsible and ethical manner

Provides accurate, relevant and up-to-date information and states its fees

and charges to its students prior to enrolment

Provides qualified and experienced trainers and assessors who:

o Undertake their duties with honesty, objectively, integrity and diligence

o Act professionally and give the highest standards of service to

students

o Conduct fair, flexible, valid and reliable competency based

assessments

Provides up-to-date facilities and equipment in a safe and healthy

environment

Delivers monitors and reviews training and assessment services to ensure

that the interests and welfare of students are maintained

Provides an appeals and grievance procedure and opportunities for

reassessment

Recognizes the rights and dignity of the students observing at all times the

tenets of Anti-Discrimination and Equal Opportunity Laws.

Complies with the requirements of Commonwealth, State or Territory legislation

and regulatory requirements relevant to its operations and scope of registration

(outlined in the Institute’s Legislative and Regulatory Requirements policy)

Treats students fairly with professional concern for their interests and refers

students to external advice if necessary

Acts in a way that promotes co-operation and good relations among the

people the organization works with

Maintains accurate confidential and secure training and financial records

Encourages feedback and evaluation from stakeholders

Observes total discretion and confidentiality in all dealings

Provides timely and accurate information to government agencies and

funding bodies

4.0 COURSE PROGRESS AND COMPLETION WITHIN

EXPECTED DURATION

Policy Sydney City College of Management systematically records, monitors and

assesses student course progress and takes proactive measures in notifying and

counseling students at risk of not meeting course requirements. In addition, the

Institute continuously monitors the workload of students to ensure they complete

their enrolment within the duration specified in their CoE, and, only allow course

duration extensions in certain limited circumstances. Students who do not meet

course progress requirements will be reported to the Department of Immigration

and Border Protection (DIBP), which may result in the cancellation of their

student visa.

Complies with the requirements of Commonwealth, State or Territory legislation

and regulatory requirements relevant to its operations and scope of registration

(outlined in the Institute’s Legislative and Regulatory Requirements policy)

Treats students fairly with professional concern for their interests and refers

students to external advice if necessary

Acts in a way that promotes co-operation and good relations among the

people the organization works with

Maintains accurate confidential and secure training and financial records

Encourages feedback and evaluation from stakeholders

Observes total discretion and confidentiality in all dealings

Provides timely and accurate information to government agencies and

funding bodies

Privacy

Sydney City College of Management takes the privacy of our participants very seriously and we will comply with all legislative requirements.

These include the Privacy Act 1988 and Australian Privacy Principles.

In some cases as required by law and as required by the Standards for Registered Training Organisations (RTOs) 2015, ESOS Act 2000 and National Code 2007, we will need to make information available to others. In all other cases we ensure that we will seek the written permission of the participant.

The ten Privacy Principles are defined below:

1. Collection - We will collect only the information necessary for one or more of our functions. The individual will be told the purposes for which the information is collected. 2. Use and disclosure - Personal information will not be used or disclosed for a secondary purpose unless the individual has consented or a prescribed exception applies. 3. Data quality – We will take all reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up to date. 4. Data Security – We will take all reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. 5. Openness – We will document how we manage personal information and when asked by an individual, will explain the information we hold, for what purpose and how we collect, hold, use and disclose the information. 6. Access and correction - The individual will be given access to the information held except to the extent that prescribed exceptions apply. We will correct and update information errors described by the individual. 7. Unique Identifiers - Commonwealth Government identifiers (Medicare number or tax file number) will only be used for the purposes for which they were issued. We will not assign unique identifiers except where it is necessary to carry out our functions efficiently. 8. Anonymity - Wherever possible, we will provide the opportunity for the individual to interact with external agencies without identifying themselves. 9. Trans-border Data Flows - The individual’s privacy protections apply to the transfer of personal information out of Australia. 10. Sensitive Information – We will seek the consent of the individual when collecting sensitive information about the individual such as health information, or information about the individual’s racial or ethnic background, or criminal record.

Reviewing the above, you will realise that yours, staff members and participants privacy is protected by law. You will not seek to obtain private information about participants or staff. Equally so, you will not reveal private information about staff and participants.

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Documents

Prospective Student Information & Program Guide · Prospective Student Information & Program Guide ... or other relevant qualifications at AQF 3 level; ... BSBCMM401 Make a presentation