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IDS is the leading automation software Providing decisioning, integration and workflow to a significant number of New Zealand’s lenders 1

Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

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Page 1: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

IDS is the leading automation software

Providing decisioning, integration and workflow to a significant number of New Zealand’s lenders

1

Page 2: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

Our Principles

Choice

Full control of credit decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers.

Expandability

Robust and proven decisioning platform, starting with a holistic base solution and adapting to specific needs.

Agnostic

Ability to connect to any data provider, including illion’s major competitors. True multi-bureau capability and CCR enabled.

Flexible

Built in strategy management, versioning, migration and rollback capability. Full audit ability of all changes.

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Page 3: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

Application Framework

Dedicated local product team creates the strategic product roadmap based on

most common customer requests and needs. Hosts an annual customer forum

Dedicated local development team runs fortnightly Agile

sprints to develop the strategic product roadmap and

incorporate functionality enhancements stemming from

customer projects

Dedicated customer project teams run Waterfall and/or Agile processes. Develop

Customer specific functionality and recommend core/ regional layer changes

3

Local Product Team

Local Development Team

Customer Project Team

Local Development Team

Customer Project Team

LocalProduct Team

Multi-Layer Functionality

Framework LayerGeneric functions and classes

Core LayerCore iDS functionality

Regional LayerAU/NZ specific functionality

Customer LayerCustomer specific functionality

Page 4: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

High Decisioning requirementUnderwriter and complex workflowInternal review with some external capture

Balancing the needs of diverse segments

4

58%

6%

38%

0%

20%

40%

60%

80%

100%

Consumer Corporate Prof/Insurance

Workflow

High Underwriter Basic None

85%

93%

63%

0%

20%

40%

60%

80%

100%

Consumer Corporate Prof/Insurance

Display

Ext/Int External Internal None

67%

0%

20%

40%

60%

80%

100%

120%

Consumer Corporate Prof/Insurance

Decisioning

Very High High Medium Low Hub

TRADE

CONSUMER

Simple DecisioningBasic WorkflowPrimarily Internal

PROF / INSUR

HubDisplay

Page 5: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

Beyond FY20

illion Decisioning & CR Portal Roadmap

Mar 2020

Sep2019

• What If Analysis v2• MOJ Fines• Azure ADFS Integration

Jun2020

Dec 2019

• AML Solution (Simple KYC)• Biometrics Integration• Database performance initiative

Serviceability Solution Asynchronous Processing Next Gen Reporting

Machine Learning / AI Customer Baselining Customer Service Tools

• Data Archiving• Data Segmentation Solution• illion Decisioning – Base Lending v2• Base Commercial Solution (Acquisition) v2

• illion Decisioning v6• CR Portal v6• App capture screens UX refresh• Annual Security Review• greenID v3 integration

Page 6: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

Q1 – Done and Dusted!

6

Azure ADFS IntegrationIDS 5.2.0 Patch x

Mar 2020

Sep2019

Jun2020

Dec 2019

• Single-Sign On• SAML 2.0 Connector• Multi-factor Auth Options

What If Testing v2IDS 5.2.0 Patch x

• Graphical comparisons• New user interface• Import/export tools

Page 7: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

Q2 - New integrations

7

Mar 2020

Sep2019

Jun2020

Dec 2019

• Biometrics Tool• Facial Recognition• Pre-population• Driver Licences• Passports

• AML Tool• Global Data Sets• Automated and manual

assessment tools

Page 8: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

Q3 - Updates to our base solutions

8

Mar 2020

Sep2019

Jun2020

Dec 2019

• Consumer Banking andFinance solution

• Green ID v3• OCR of bank statements• Biometrics integration

• Commercial and Tradesolution

• Simple KYC integration• Workflow options• Email Comms

Lending Solution v2 Acquisition Solution v2

Page 9: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

Q4-Security and Performance

9

Mar 2020

Sep2019

Jun2020

Dec 2019

• Database performance• Archiving solution• Data segmentation

• Annual security review• Framework updates• App. Screens Refresh

illion Decisioning v6Technical Roadmap Items

Page 10: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

Biometrics

10

Page 11: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

A fast & frictionless on-customer on-boarding experience

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• ID Capture for frictionless form prefill for quick and efficient on-boarding

• ID Verification to determine if the ID is real and unaltered

• Facial recognition to ensure applicant in possession is the owner of the ID

Identify document OCR

Liveness detection

Document tampering determination

Face Matching

greenID – Background Data Sources & DIA

PEPs & Sanctions

Page 12: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

Optimising Customer Engagement

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1. Customer enters mobile on Web Application Form

2. Link sent to applicant device 3. Select ID to scan

4. Scan ID document

6. Capture selfie with liveness

7. Applicant process complete

5. Customer reviews editable OCR Results

8. Customer Service Portal

Page 13: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

SimpleKYC

13

Page 14: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

illion has the deepest database of commercial data in the market to assist in your investigations.

Complex Structures are difficult to understand

Company Company

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CompanySole Trader Company non-beneficially owned

Trust PartnershipCompany with multi-hierarchical ownership

Sole Trader

Director & Shareholder

Director & Shareholder

Trust

Trustee Company

Trustee CompanyDirector & Shareholder

Applying Company

Company 2 Company 3

Director & Shareholder

Director & Shareholder

Director & Shareholder

Director & Shareholder

Trustee Company

Trust

Trustee CompanyDirector & Shareholder

Beneficiary

Partnership

Company 2 Company 3

Director & Shareholder

Director & Shareholder

Director & Shareholder

Director & Shareholder

Page 15: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

• SimpleKYC provides users with a simple to understand visual tree of the ownership structure

• It quickly identifies Beneficial Ownership

• Entities where shares may be non-beneficial held are flagged to alert for further investigation and clarification

15

Easy identification of Beneficial Owners

illion SimpleKYC

Page 16: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

16

• If non beneficially held ownership is detected, SimpleKYC alerts the user and pinpoints where further investigation is required (e.g. if a trust is detected)

• A Disclosure Certificate can be generated electronically via the system to confirm the constitution of the non-beneficially held entity

Non Beneficially Owned Entities

illion SimpleKYC

Page 17: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

17

Results Screen display

illion SimpleKYC

Page 18: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

Technical Roadmap

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Page 19: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

Tech Focus

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SecuritySecuring processes from malicious attacks

PrivacyProtecting private and privileged data

PerformanceHigh performance systems to handle increasing demand

FlexibilitySmart frameworks enabling new features

Page 20: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

Database Size and Performance

20

As our data grows, so does the database, flexible is key in moving forward;

ClusteringSegmentationClustering

Page 21: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

Data Archiving

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Live Data Aged Data

Active data retained for decisioning, duplicate checks What If analysis and reporting

Archived Data maintained for audit purposes, reduce the privacy footprint of the live database

Returned Data

Data delivered to customers after it’s no longer useful for decisioning, purged from our environment.

Page 22: Providing decisioning, integration and workflow to a ......decision strategy, application screen inputs, and over 50 pre-built API’s to 3rd party data providers. Expandability Robust

Ongoing Security and Stability work

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Penetration Testing

Remediation Schedule

DR Test

• Regular test cycle

• Identify new threats

• Project delivery timeframe

• Identify customer impacts