26
1/26 1/26 Technical and Business Offer e-commerce site « ArtCase » 2012-07-30 ORN186C1

Ptc saunier duval

Embed Size (px)

DESCRIPTION

 

Citation preview

Page 1: Ptc saunier duval

1/261/26

Technical and Business Offer

e-commerce site« ArtCase »

2012-07-30

ORN186C1

Page 2: Ptc saunier duval

2/262/26

sommaire

2our commercial bid 3our resources

1our approach

4

needs understanding

Page 3: Ptc saunier duval

3/263/26

our understanding of the need

Page 4: Ptc saunier duval

4/26

our understanding of the need

> project “ArtCase” organized in 3 phases : - phase 1:

• launch on Sosh.fr through a corner on their accessories shop• a personalization module to integrate into the Sosh customer journey • planning forecast : November 2012

- phase 2: • Artcase standalone site for France with customer journey from A to Z• planning forecast : Q1 2013

- phase 3: • replication of Artcase standalone site for

France in OK and Spain.• all sites must be optimized for tablets

> constraints : - design, customer experience and visual design

will be done by a web agency- furniture of templates, zoning and PSD

your need

10 interne France Télécom - Orange

Q4 2012 Q1 2013

1st launch on Sosh.fr, then Artcase standalone site

Corner Artcase on SOSH accessories shopTotally integrated into the Sosh customer journey. Exclusive artists on Sosh.

Artcase.com eShop (FR then UK tbc)•Standalone eshop•Cross link with Orange Shop

Mid term opportunity ArtCasecorner on Orange accessories eshop?

Page 5: Ptc saunier duval

5/26

the goals

> accessible and intuitive

> full functional coverage : content management, catalog and products management, customer spaces, order management, ...

> exchange security- compliance with norms and standards, best practices, …

- lock access between servers

> ability to interface with your information system

> scalable solution to internal processes

> reduce your internal load and increase your Marketing chances

> respect of project schedule

your need

Page 6: Ptc saunier duval

6/266/26

project management methodology and process

Page 7: Ptc saunier duval

7/26

Project methodology

A team working with agile software development methods

> Sequence of a release (version x.0)

> Project organized in sprint steps Initiating made by Product Owner :

• Defining features embedded in sprints : Product Backlog (to do list)• Defining priority tasks (user stories)

Evaluating made by the project team: • Evaluating tasks duration (planning poker)• Evaluating criteria defining the end of tasks• Building the Sprint Backlog (To do list for each sprint)

End of each sprint (Sprint review) :• Showing work done through a demo and delivery for CIO• Reporting problems• Taking into account CIO feedbacks (bugs, changes)

Sprint 0Initiation

Sprint 1 Sprint 2 Sprint n End

Page 8: Ptc saunier duval

8/26

> Tools for agile software development The Product Backlog shows the entire to do list (user stories)

• some are well defined (forthcoming sprint)• Other need to be reviewed

Reporting • Burn-up (or Burn-down) chart showing process

> Project steering process For each sprint review :

• Suggest features included for each sprint : Product Backlog (To Do List)

• Defining To do List (user stories)

Project methodology

A team working with agile software development methods

Page 9: Ptc saunier duval

9/26

> Profiles Project Director Project Leader Scrum Master Technical Expert (if needed)

> Project supervision Initiating Steering committee Steering committee/sprint review workshop/daily scrum

> reporting Workload consumption Defining roadmap Dashboard showing indicators

Project methodology

Steering

Page 10: Ptc saunier duval

10/26

> Kick-off meeting Team presentations First roadmap with macro-planning

> Team organization Building core team and secondary teams Implementing project reports & reviews Development & integration platforms Tools for reviews

> Quality process Project Management Plan Risk & compliancy monitoring Indicators

Project methodology

Initiating

Page 11: Ptc saunier duval

11/26

> Roadmap is a key document started during the project initiation meeting

> Roadmap lists the To Do list, the following items : Tasks and actions

List of priority

Continuous activities (corrective maintenance, support, steering,…)

Complet planning – tasks done by IT&L@bs and stakeholder, project steps

> Roadmap includes : MS-Project planning includes the entire list of activities, materials, profiles and reliance

Budget dash board showing Workload used and wahr remains to be done, Several indicators for project governance

Project methodology

Roadmap

Page 12: Ptc saunier duval

12/26

> Identifying risks id Level Probality of occurrence List actions done to reduce risks trends

> Recognization of probems occured et and impact analysis on risks in progress

> Monitoring risk and actions done during the project committee.

Project methodology

Risk management

Estimatere-estimate

-

Close risks

Follow efficiencyof actions

Identify

Periodiciteration

Defining and updating actions to reduce risks

Page 13: Ptc saunier duval

13/26

> Quality of service is analyzed using indicators defined during initialization phase and tracked in reporting

> Indicators evolves depending on project needs & project progress

> Indicators are calculated at least monthly and analyzed during the Steering Committee

> Indicators are used by IT&L@bs to highlight through Dashboard the quality of service provided on the project

Project methodology

Service level management – indicators

Page 14: Ptc saunier duval

14/26

> Steering process Steering committee Project committee

> Risks management

> Planning management

> Gestion des écarts

Project methodology

Global steering process

ProjectManager

Steering Committee

SteeringProgress meeting

Coordination, monitoring (action plan, indicators)

Planning

ProductionDocumentation,

monitoringProject communication

SynthesisVisibility on deliveryRisk Management

Decisions & actionsPlanning

Project team

Project Committee

Page 15: Ptc saunier duval

15/26

Identify project steps Process

Step 2

Acceptance / Delivery

Step 3

InitiationStaffing / Quality process

Risks / requirements

Step 4

Steering and Quality process management

Custom developement

Validation / testsdocument

Features

WorkshopDeployment / support

Go live

Step 5

Specifications

specifications / designIntegration/

Development

Step 1

Setting Magento Delivery and

Acceptance platformdeployment

Internal acceptance

Client acceptance support

Production deployment

Go live support

Operational qualification

Technical Architecture Document

Web design

Graphic charterintegration

Documentations

Page 16: Ptc saunier duval

16/2616/26

our approach

Page 17: Ptc saunier duval

17/26

why Magento ?our approach

> an industrialized and recognized solution in the market of e-commerce software

- efficient and respectful of standards (security, architecture, ...)

- a vibrant community,

- popular solution that facilitates the recovery of activity in-house or by a third party.

> an open source software foundation scalable and interoperable

- open source that allows own customizations to evolve,

- integration capability with significant third-party products (via web services or connectors and Magento internal API).

Page 18: Ptc saunier duval

18/26

an appropriate project organizationour approach

Project manager

Technical host manager Customer Project

manager

ERP Provider

Technical expert

Developer

CV

CV

Project manager

Quality engineer

Developer Developer

Technical expert

Integration technical team

CV

CV

Reporting

Project director

Page 19: Ptc saunier duval

19/26

methodology and experience appropriate to large project scopeour approach

> experience- IT&L@bs has real experience on large projects that require :

• to interface and work with other supplier companies

• organize the site into production in line with the overall project schedule

> approach with Quality Assurance (CMMI 3)

- monitoring of a quality permits :

• well reference the different actors and roles

• better track and follow the requirements for the project and its processes

(via the project dashboard)

• track and share risks

• optimize actions definition and implementation

Page 20: Ptc saunier duval

20/2620/26

IT&L@bs bid

Page 21: Ptc saunier duval

21/26

workload total by project steps

> Workload display bys steps and profiles

Workload

StepsTotal

workload (men / day)

Project Director

ProjectLeader Expert DEV

Project Initiation 10 1 5 3 1

Specifications and technical design 32 3 8,5 20,5

Development & unit tests 76 21 55

Technical integration & internal acceptance test 17 7 10

Delivery / client acceptance tests & deployment 18 2 9 7

Project steering 21 3 18

Risks Management 10 1 3,5 5,5

3 months guarantee 12 4 8

Total 196 4 29 56 107

Page 22: Ptc saunier duval

22/26

commercial bidour bid

> General Terms of sales (available in Annex)

Steps Workload / travel Total in € (excluding VAT)

Project Initiation 10 6 530,00 €

Specifications and technical design 32 18 005,00 €

Development & unit tests 76 41 750,00 €

Technical integration & internal acceptance test 17 9 500,00 €

Delivery / client acceptance tests & deployment 18 10 470,00 €

Project steering 21 14 640,00 €

Risks Management 10 5 695,00 €

3 months guarantee 12 6 640,00 €

Options 4 2 120,00 €

Travel expenses 5 travels 2 731,20 €

Total 196 115 961,20 €

Total (including options) 200 118 081,20 €

Page 23: Ptc saunier duval

23/26

billing schedule (without options) our bid

> Billing terms and conditions and schedule

> General Terms of sales (available in Annex)

Description Milestone Total HTVA

30% (order validation) T0 34 788,00 €

20 % delivery of specifications & technical design

T0+4,5 weeks 23 192,00 €

25 % delivery for client acceptance test T0+ 12,5 weeks 28 990,30 €

25 % operational acceptance period ended

En of operational acceptance 28 990,90 €

Total 115 961,20 € HT

Page 24: Ptc saunier duval

24/26

project scheduleour bid

Step Marker Cumulative time Start date

Launch T0 + 2 weeks 2 weeks 09/03/2012

Design and specifications

T1 + 4,5 weeks 2,5 weeks 09/17/2012

Development T2 + 10,5 weeks 6 weeks 10/04/2012

Internal tests (VAU) and delivery

T3 + 12,5 weeks 2 weeks 11/19/2012

End of acceptance support

T4 + 15 weeks acceptance support

2,5 weeks 12/03/2012

End of warrantyOperationnal tests ended + 3 month

3 months 12/20/2012

> schedule proposal with a T0 at 09/03/2012

> proposed dates• production delivery date : 12/03/2012• service phase start date : 12/20/2012

Page 25: Ptc saunier duval

25/2625/26

our resources

Page 26: Ptc saunier duval

26/26IT&Labs Nantes

Gérald Noc"Portal" segment manager

Phone : +33 2 51 85 16 35Fax : +33 2 51 85 16 58Mobile : +33 6 72 79 72 [email protected] Orange Business ServicesEuroparc La Chantrerie9, boulevard Nicéphore Niepce44300 Nantes

Anthony Le PostecPresales manager

Phone : +33 2.51.85.16.21 Fax : +33 2 51 85 16 58Mobile : +33 6.78.53.18.42 [email protected] Orange Business ServicesEuroparc La Chantrerie9, boulevard Nicéphore Niepce44300 Nantes