PUSKAR JI OJHAMobile: +91-8090972844,E-Mail: ojha.puskar@gmail.com

PROFILE SUMMARY

Capable of handling Restaurant operations and setting process with key focus on Customer Service. Resourceful at maintaining relationship with Team to achieve quality product and Service Standard by

resolving their store related critical issues Deft in handling overall functioning of processes & implementing processes in line with the guidelines Proficient in interacting with different departments for executing the sales of all equipment and enhancing

the overall efficiency of the organization Sound knowledge of handling the back-end operations and other general administration activities of the

organization Result- oriented professional with 3 years of experience in the Hospitality & Food Retail industry (Quick

Service Restaurant) performing Business Development, operations management, Administration, Inventory controls, P&L, customer service and Team Management.

CAREER OBJECTIVETo work in a challenging work environment where new ideas are encouraged and accepted and to develop myself to be an asset for the organization I serve. In years to come I would like to expand my horizon and be a significant contributor in Hospitality& Retail Industry.

EMPLOYMENT DETAILS

Since July’2013: Working With Domino’s Pizza (Under the Mater Franchise of Jubilant Food Works)

Key Result Area Ensuring compliance with company standards in all areas of operation, including product preparation and

delivery, customer relations, restaurant maintenance and repair, inventory management, team management, retention of team members, ensuring that the highest quality products and service.

Cash Management. Cost Effective Material Management Custodian of Standards ensures Standards are followed & coaches the Restaurant Team on the

spot whenever a Standard is violated. Is well aware of the B.S.C. opportunity areas, & coordinates with DM to make Action Plan to

improve on the same. Has a Good communication with all the Buddy Trainers & recognizes them on providing great training to the

New Team Members. Coordinates with the Training coordinator of Stores on all aspect of training. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that

food is prepared and presented in an acceptable manner. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and

quantity. Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are au-

thorized and budgeted. Maintain food and equipment inventories, and keep inventory records. Establish standards for personnel performance and customer service. Keep records required by government agencies regarding sanitation, and food subsidies when appropriate. Order and purchase equipment and supplies. Review work procedures and operational problems to determine ways to improve service, performance, or

safety. Record the number, type, and cost of items sold to determine which items may be unpopular or less prof-

itable.

Position: Management Trainee (july 2013 –Dec 2013)

Position: Senior Assistant Manager (Jan 2014 –Oct2014 )

Position: Restaurant Manager (nov 2014 – Till Now)

EDUCATION

Bachelor of Sciece (Hotel & Hospitality Administration) from IHM CHENNAI (NCHMCT), with 78% in 2013. Diploma in Financial Accounting from Youth Computer Training Centre with 73% in 2012 XII from KENDRIYA VIDYALAYA CHITTARANJAN, C.B.S.E. in 2009 X from KENDRIYA VIDYALAYA CHITTARANJAN, C.B.S.E. in 2007

IT SKILLS

Operating System: DOS, WindowsPackage: Microsoft Office (Word, Excel, PowerPoint and MS-Access)

SUMMER INTERNSHIP

Organization: .TAJ HOTEL CHENNAIDuration: 8 Weeks

PERSONAL DETAILS

Date of Birth: 16th FEB, 1992Languages Known: English, Bengali and HindiAddress: Court road paul bagan,jamtara (jharkhand)