Employee Satisfaction Measurement

Questionnaire

Q-1 Please select your department:

o HR o Store o Importo Marketing & Sales o Purchase o Support-Systemo Account o Administration o Softwareo Bid o Any Other________

Q-2 What is your gender?o Maleo Female

Q-3 How long have you worked at (company)?

o Less than 6 months o 6 months - 1 yearo 1-2 years o 3-5 yearso More than 5 years

Q-4 Please indicate your level of agreement with each of the following statements

Please indicate your level of agreement with each of the following statements

Strongly Disagree

Somewhat Disagree Neutral

Somewhat Agree

Strongly Agree

Management believes that employees are the most important asset of our firm.

Management encourages creativity, innovation, and continuous improvement.Employees are constantly watched to assure that rules and procedures are followed.The Company does an excellent job of keeping employees informed about matters affecting us.

Company leadership has made changes which are positive for me.I am enthusiastic about the change in the company.I am personally committed to the changes being implemented in the company.

Q-5 Please indicate your level of agreement with each of the following statements

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Employee Satisfaction Measurement

Please indicate your level of agreement with each of the following statements

Strongly Disagree

Somewhat Disagree Neutral

Somewhat Agree

Strongly Agree

With the leaders in your company as positive role models? Your direct supervisor as a positive role model? That your supervisor cares about and is responding to the issues that are important to you? With your own morale? With the Morale & Professionalism of your co-workers? With the team spirit in your work environment. My work gives me a feeling of personal accomplishmentHow satisfied are you with the information you receive from management on what is going on in your division?

How satisfied are you with your involvement in decisions that affect your work?How satisfied are you with the information you receive from management on what's going on in the company

How satisfied are you with your opportunity to get a better job in this company?

I receive enough opportunity to interact with other employees on a formal level.

That you receive appropriate recognition for your contributions? That your compensation matches your responsibilities? I have a clear path for career advancement?With your overall job security? With the amount and frequency of informal praise and appreciation you receive from your supervisor?

I feel encouraged to come up with new and better ways of doing things.My job requirements are clearI have enough information to do my job well.

Upper management understands the problems we face on our jobs.Upper management treats me with respect

My department uses employee feedback to make improvements.My department operates in a cost-efficient manner.

I am satisfied with the productivity and efficiency of my departmentWith your ability to maintain a reasonable balance between your family life and your work life.

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Employee Satisfaction Measurement

Q-6 How would you rate your manager in each of the following areas?

Please assign a rating on a scale from 1 to 5, where 1 represents "Poor" and 5 represents "Excellent".   Poor Average Good

Very Good Excellent

Communication

Planning and organizing

Directing and coordinating

Job/Technical knowledge

Interpersonal relationship

Recognizes good work

Has good leadership qualities

Q-7 What is the best thing about working for this company?

Q-8 Please indicate your level of agreement with each of the following statements

Please indicate your level of agreement with each of the following statements

Strongly Disagree

Somewhat Disagree Neutral

Somewhat Agree

Strongly Agree

With the company as a place to work?          I am proud to work for this company          

The company tries to create an exciting work environment.          

I have enough freedom in my position to take independent action when needed?          I believe I will be working for [Company]in five years.          

I would choose [Company] again if I had a job choice to make.          

Q-9 What bothers you the most about working for this company?

Q-10 Is there any stressful aspect on your job?

o Yeso No

(If No, than move to question number 11)

a) How would you rate the level of your job stress?

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Employee Satisfaction Measurement

o Mildo Moderateo Severeo Extreme

b) Is your job stress caused by your relationship with another person you work with?o Yeso No

c) If your job stress doesn't involve another person, is it caused by the:o Volume of worko Nature of the job and its responsibilitieso Physical work environmento Personal Health Issueso Any Other, Please Specify ______________________________

d) What suggestions would you make to reduce stress in working hours?

Q-11 Compared to a six months ago how would you describe your current job satisfaction level?

o Much Less Satisfiedo Somewhat Less Satisfiedo Sameo Somewhat More Satisfiedo Much More Satisfied

Q-12 Overall how satisfied are you with your position at this company?

o Very dissatisfiedo Somewhat dissatisfiedo Neutralo Somewhat satisfiedo Very satisfied

Q-13 Overall, when I think about my job and the work environment in future, I see:

o More positive than negative aspectso Neutralo More negative than positive aspects

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Employee Satisfaction Measurement

Q-14 What suggestions would you make to improve company/employee relations?

_____________________________________________________________________________________

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