RCM Technologies, Inc. Life Sciences Practice

2009

RCM BackgroundFounded in 1971

Publicly traded on NASDAQ– RCMT

$210M in sales 2008

35 offices throughout U.S., Canada, Puerto Rico and Ireland

Differentiators• World Class Validation Experience • World Class Pharmaceutical / Med Device Experience• Competencies (see integration on next slide)

• Validation & Regulatory Compliance• IT Solutions – Enterprise Business Solutions• Engineering Services

• End-to-End Solutions• Offshore / Onshore / Rural Sourcing Capabilities

Life Sciences Convergence

• World Class Validation Experience • World Class Pharmaceutical Experience• Competencies (see integration on next slide)

• Validation & Regulatory Compliance• IT Staffing & Solutions• Engineering Services• Project & Staffing offerings

• End-to-End Solutions• Offshore / Onshore / Rural Sourcing

Capabilities

Life Sciences Offerings• Validation (Computer Systems, Process, Procedural)

• Equipment Commissioning & Qualification (Lab, Clinical & Mfg)

• Facility Qualification (BMS & Utilities)

• Validation Master Plans (Developing / Executing)

• Part 11 Assessments (including developing interpretation)

• Part 11 Remediation Planning & Execution

Life Sciences Offerings (cont)

• Project Management

• Process Improvement

• Best Practices Assessment

• Standard Operating Procedures (SOPs) and Life Cycle

Documentation

• Infrastructure Qualification

• Partnering On Large Extended Projects

• Vendor and Regulatory Audits

• Training

Validation & QualificationPharmacovigilanceLaboratory Instrumentation Systems:

• Mass Spectrometer Data Collection Systems

• Spectrophotometers• Automatic Titrators

• Calorimeter• Blood Analyzers• Chromatography Data Acquisition

Systems / HPLC/ GCLaboratory Information Management (LIMS)Building Automation SystemsFAT / SAT MonitoringStability Chamber Upgrades

TrackWise (from Sparta Systems)

SAP InterfacesToxicology SystemsEnvironmental Control Systems (HVAC)Inventory Control/ WarehouseClinical Trials SystemsComplaint TrackingVelQuest’s SmartShellDocument ManagementClinical/ Pharmacokinetics/ Drug MetabolismManufacturing QC and Raw MaterialsNetwork QualificationAutoclavesOvensOther Equipment Qualification

Life Sciences Partners• From Sparta Systems From Sparta Systems

(Quality(Quality

Management (CAPA, Management (CAPA, Audits)Audits)

• Paperless-Analytical & Quality Operations

• Laboratory Info MgmtLaboratory Info Mgmt

• Testing PartnerTesting Partner

• Document ManagementDocument Management

Other RCM IT Solutions Groups• Oracle

• Microsoft

• HR Enterprise

• QAD (Mfg Supply Chain)

Enterprise Business Solutions Partnerships

Oracle--Certified Advantage Partner

Microsoft--Gold Partner

QAD

PTC

Enterprise Business SolutionsMicrosoft

Business Intelligence Solutions• Analytical Reporting• Business Dashboards• Data Marts/Warehouses

Core Infrastructure• Identity Management• Messaging Solutions• Network/System Security• Network Management Solutions• Identity and Messaging Migrations• Server Design/Consolidation• Server Virtualization

Collaboration/Portal Solutions• Content Management• Document Management• Information Worker• Intranet/Extranet Portals• • Workflow Management

Web Development and Design (Kinetic IG)• User Experience Driven• Creative Design• Design and Development of Web–Based

Applications• Search Optimization and Analytics

Custom Application Development• Smart Client Applications• Service Oriented Architecture• Web Solutions• Enterprise Application Integration

Customer Relationship Management (CRM)• Hosted or On–Premise Models• Multi–Tenant Installations

Mobility Solutions• Enterprise Mobile Solutions• Windows Mobile–Based Applications

Enterprise Business SolutionsHR

• PeopleSoft• ADP• Workday• Custom Apps

Oracle Certified Advantage Partner

Peoplesoft Enterprise

• Implementation Services• Business Consulting• AIM Assessment• Upgrade Services• Training & Documentation• Collaborative Applications• Offsite Solutions Center• Technology Infrastructure

RCM Life SciencesSummary

• World class experience in regulatory requirementsWorld class experience in regulatory requirements• Validation testing, quality and complianceValidation testing, quality and compliance• IT programming and network infrastructure IT programming and network infrastructure • Enterprise Business Solutions: Oracle, Microsoft, HR Enterprise Business Solutions: Oracle, Microsoft, HR

EnterpriseEnterprise• Engineering facilities and manufacturing process designEngineering facilities and manufacturing process design• End-to-end solutions onsite, offsite or offshoreEnd-to-end solutions onsite, offsite or offshore