Release Notes Medtech Evolution - Microsoft... · 2020-03-10 · Booking appointment with not usual doctor While booking an appointment for a patient with a doctor who is not the

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Release Notes

Medtech Evolution

Version 10.4.6 Build 6369

(February 2020)

These release notes contain important information for Medtech users. Please ensure that they

are circulated amongst all relevant staff. We suggest that they are filed safely for future

reference.


Contents Introduction ................................................................................................................................................. 4

Enhancements ............................................................................................................................................ 5

Reports Enhancements ......................................................................................................................... 5

Clinical notes section in Medication Script ................................................................................... 5

Income reconciliation report performance changes ................................................................. 6

Aged Balance Summary Report changes .................................................................................... 6

Transaction report time validation changes ................................................................................. 7

Patient Medical History Report changes ....................................................................................... 8

Provider Earnings................................................................................................................................. 8

Folder selection for Incoming Documents. ................................................................................. 10

Patient Register Enhancements ........................................................................................................ 11

Provider number in Find Address Book screen ............................................................................ 11

Alerts for patients under or equal to age 14 ............................................................................... 11

Financial Enhancements..................................................................................................................... 12

New Service Type DVA Psych (K) in Repat Invoice ................................................................... 12

Quick Bill changes ............................................................................................................................ 13

New Annotation in Bulk Bill .............................................................................................................. 14

Filter Account screen changes ...................................................................................................... 15

Administrative Changes ...................................................................................................................... 16

Appointment book changes.......................................................................................................... 16

Booking appointment with not usual doctor .............................................................................. 17

Note to Staff on appointment book report ................................................................................. 19

Reset Attendance screen confirmation changes ..................................................................... 19

Tracking Login and Logoff time changes .................................................................................... 20

Audit log for changing staff password ......................................................................................... 21

Recurring Appointment changes .................................................................................................. 22

SMS column in Appointment Pad ................................................................................................. 23

Appointment Pad changes ............................................................................................................ 24

Appointment Book and Appointment Pad icon changes ...................................................... 25

Scanning Enhancement ..................................................................................................................... 26

Bulk Scan for single page document ........................................................................................... 26

Bulk Scan for multi-page document ............................................................................................. 27

Bulk Scan for Double Sided documents ....................................................................................... 28

Bulk Scan for single page document with No ADF .................................................................... 29


Bulk Scan for multi-page document with No ADF ..................................................................... 30

Care Plan Changes ............................................................................................................................. 31

Care Plan final details section changes ...................................................................................... 31

Care Plan completion provider changes .................................................................................... 33

Health Assessment Enhancements ................................................................................................... 36

Health Assessment Current Medication list changes ................................................................ 36

Health Assessment Age Validation ............................................................................................... 37

Recommendation Box in Health Assessment changes ............................................................ 39

Obstetrics Changes ............................................................................................................................. 40

Obstetrics tab functional changes ............................................................................................... 40

Antenatal Visit changes .................................................................................................................. 41

Other Enhancements .......................................................................................................................... 44

WorkCover NSW Medical Certificate fields auto population .................................................. 44

Workcover NSW saving changes .................................................................................................. 44

Inbox result comment column focus change ............................................................................ 44

Attachment Manager changes .................................................................................................... 45

Sending outbox document as PDF ............................................................................................... 46

Drug screen increase in column size ............................................................................................ 47

Main tab as default in Pathology and Radiology document ................................................. 48

Filter Provider Outbox screen changes ........................................................................................ 48

Patient Recall screen changes ...................................................................................................... 48

Screening Group in Recall screen ................................................................................................. 49

Reason for Visit screen changes .................................................................................................... 50

Filter Patient Inbox screen changes .............................................................................................. 51

Reassigning scanned document to a different patient ........................................................... 52

Sorting Medical Warning screen ................................................................................................... 53

Font size in Medication screen ....................................................................................................... 54

Approval number field in authority tab changes ...................................................................... 54

Font size while printing Status Screen changes .......................................................................... 55

Patient Manager screen changes ................................................................................................ 55

Medication Print status changes ................................................................................................... 55

Resolved Issues.......................................................................................................................................... 57


INTRODUCTION This document provides an overview of the resolved issues and changes to the Medtech

Evolution application in Medtech Evolution Version 10.4.6 Build 6369.

Please ensure that this document is read and circulated amongst the practice staff.

NOTE: Please ONLY run the upgrade at a time when your site is not required to be up and

running in a short amount of time. It is recommended that you run the upgrade after hours or

on the weekend when you would have adequate time to complete the upgrade.

The amount of time required to run the upgrade is dependent on the specification of your

server and the size of ALL databases.

WARNING: It is HIGHLY recommended to employ ONLY qualified system engineers when

performing ANY installation and upgrade. The consequences of ruining a database during

upgrade could possibly lead to data corruptions and, as a result, data loss and systems

downtime.

If in doubt, please consult with your qualified IT technician/service provider or contact one of

the Medtech Channel Partners listed in our Insight Customer Portal:

https://insight.medtechglobal.com/Technical-Support-AU/

https://insight.medtechglobal.com/Technical-Support-AU/


ENHANCEMENTS

Reports Enhancements

Clinical notes section in Medication Script Space has now been provided to add the additional notes in the ‘Patient Medication’ script

as shown below.

Module Clinical Patient Medication

Please contact Medtech support to configure this feature.


Income reconciliation report performance changes The group by 'location' and 'provider' conditions have been removed from the Income

Reconciliation Report to optimize the pace of report generation.

Report Accounting Income Reconciliation

Aged Balance Summary Report changes The aged balanced summary report now has an option to include the credit amount along

with the outstanding amount.

Report Accounting Aged Balance Summary

Print Aged Balance Summary screen changes

A new checkbox ‘Display Credit Amount’ has been added to the ‘Print Aged Balance

Summary’ screen. By default, the ‘Display Credit Amount’ checkbox is ticked.


Aged Balance Summary report

If the ‘Display Credit Amount’ checkbox is ticked, the report will show the credit amount

under the appropriate number of days (+90, 60 or 30).

Transaction report time validation changes Transaction Report will now provide accurate report for staffs who work on shifts spanning two

days.

Report Accounting > Transaction Report


Patient Medical History Report changes The label of the ‘Patient Medical History’ in ‘Report Manager’ will now display the internal

name of the patient in addition to the report name. With this change, it is easier to identify

which patient the report is for.

The internal name will be displayed along with the report name when report is generated as

PDF.

Report Patient Medical History

Provider Earnings A new menu ‘Provider Earnings’ has been introduced using which a Provider can track their

own earnings.

Report Accounting

Clicking ‘Provider Earnings’ will open ‘Print Provider Earnings Report’.


User can select the required filter criteria and Click ‘OK’ to generate the desired report.

The report will be generated for the logged-In provider only. The ‘Print Provider Earnings Report’

displays same details such as the ‘Transaction Report’. Only difference being, user cannot view

earnings of other providers.

Below is a sample of the report.


Below is a sample of the Summary Page.

Folder selection for Incoming Documents. A provision to select a folder for incoming documents has been introduced in the Message

Transfer Utility. Using this, user can configure the folder for storing incoming documents. If user

doesn’t configure a path in the ‘Incoming Documents Folder ‘, then the received ‘PIT’ files will

be placed in ‘Laboratory’ folder and ‘HL7’ files will be placed in the ‘Referral’ folder.

Tools Message Transfer Message Transfer Utility


Patient Register Enhancements

Provider number in Find Address Book screen The address book search results now display a 'Prov. No' column to uniquely identify a

provider where provider names are similar.

Alerts for patients under or equal to age 14 When a new patient is registered in Medtech Evolution, an information message 'The Patient is

14 Years of age or younger, and has been setup as an Account Holder' will be displayed if the

patient is allocated as an account holder.


Financial Enhancements

New Service Type DVA Psych (K) in Repat Invoice When creating a Repat invoice, the ‘Service Type’ dropdown will show an additional option

‘DVA Psych (K)’ for user to claim DVA Psych (including Psych, Clinical Counsellors). When

selecting this option, it becomes mandatory to select a referral. There is no override option

available.

The ‘Second Device Indicator’ checkbox in the ‘Allied’ tab is not mandatory when the

Service Type is ‘DVA Psych (K)’.


Quick Bill changes The delete option has been removed from the View Quick Bill screen and has been replaced

with an Inactive option.

Module Accounts Quick Bills Quick Bill Management View Quick Bill

Filter Quick Bill screen changes

The ‘Filter Quick Bill’ screen has a new checkbox ‘Include Inactive’ for the user to view inactive

quick bills. This is unticked by default.

Module Accounts Quick Bills Quick Bill Management Filter Quick Bill


Quick Bill Management screen changes

When the ‘Include Inactive’ checkbox is ticked, inactivated records will be displayed with a

strikethrough, as shown below.

New Annotation in Bulk Bill Users can now record details of any manual adjustments or overpayments in a new ‘Batch

Annotation’ tab.

Module Accounts Batching Outstanding Batches/Batch History View Batch


Filter Account screen changes Two drop-downs ‘Service Provider’ and ‘Income Provider’ have been introduced to filter the

records based on the ‘Service Provider’ and ‘Income Provider’. The default value in the

‘Service Provider’ and ‘Income Provider’ drop down will be ‘All’.

Module Accounts Patient Accounts Filter Account


Administrative Changes

Appointment book changes The appointment book report will show a new entry 'Dob' along with the existing phone

number and notes in the given order - ‘Dob’, ‘Phone’ and ‘Note’.

When a patient has both home phone and Cell/Mobile phone, the phone numbers are

displayed one after the other as ‘Hm’ and ‘cell’.

Report Appointments Appointment Book


Booking appointment with not usual doctor While booking an appointment for a patient with a doctor who is not the patient’s usual

doctor, users will be prompted with an alert.

New checkbox in appointment tab under location settings

The ‘Prompt user for non-selection of usual doctor’ checkbox needs to be ticked to enable

the new alert prompt.

Setup Location Location Settings Appointment tab

Appointment Book screen changes

While booking an appointment for a patient with a doctor who is not the patient’s usual

doctor, the alert “You are booking an appointment for a doctor other than the patient’s ‘Usual

Doctor’. Do you want to continue?” will be prompted. Clicking ‘Yes’ will book the appointment

in the selected slot. Clicking ‘No’ will close the confirmation screen without booking any

appointment.


Go to next week and next month

An option to navigate the appointment book date by one or more weeks or months is

available in ‘Appointment Book’, ‘Appointment Overview’, and ‘Appointment Pad’ screens.

The user can navigate to the next week(s) or month(s) by clicking the respective icons. The

number of weeks or months navigated will depend on the number of times the relevant icon

is clicked.


Note to Staff on appointment book report The appointment book report has been modified to display ‘Note to Staff’.

The ‘Note to Staff’ can be configured under Setup Appointment Template

Reset Attendance screen confirmation changes When the user clicks the reset icon in the Status screen, Appointment Book or Appointment

Pad, a confirmation message is displayed. Clicking ‘Yes’ will reset the attendance. Clicking

‘No’ will close the confirmation screen without resetting the attendance.


Tracking Login and Logoff time changes A new feature to track the login and log-off time of a staff member has been introduced.

New Menu under Report

The login and log-off time for staff members can now be tracked in a 'Log monitor' report.

Report Audit Log Monitor

Log Monitor screen

Selecting the ‘Log Monitor’ report from the Report menu will open the ‘Log Monitor Report’

screen.

Print To – Displays the printer information where the report will be printed to.

From Date – Displays the date from which the report logs are considered. By default, today’s

date is displayed.

To Date – Displays the date till which the report logs are considered. By default, today’s date

is displayed.

From Time – Display the time from when the report is printed.

To Time – Displays the time until when the report is printed.


Staff – Displays the name of the staff member for whom the report will be printed.

OK – Clicking ‘OK’ will print the report and close the screen.

Cancel – Clicking ‘Cancel’ will close the screen without printing the report.

Log Monitor Report

A sample report is shown below:

Audit log for changing staff password

An audit log is now available to track when a user with system administrator rights changes the

password for another user.

Audit Log button under Staff

A new button ‘Audit Log’ is enabled for users with system administrator rights that change a

password for another user.

Setup Staff Members Audit

This screen contains Audit information for Password change.

Note: The password for the user is not displayed within the Audit Log, only a record of the

change to the Password.


Recurring Appointment changes The user will now be able to change the static time duration in the ‘Recurring Appointment’

screen by editing the ‘Duration column.

If user edits the duration, system will adjust the time slots in the ‘Appointment Book’ and

‘Appointment Pad’ screen accordingly.

Module Appointments Appointment Book/Appointment Pad Actions Recurring

Appointment


Module Appointments Appointment Book

SMS column in Appointment Pad A new SMS column in ‘Appointment Pad’ screen has been introduced. In order to enable this

feature, the user must configure ‘Display SMS column in Appointment Pad’ in Location Setup.

Setup Location Location Settings Appointments tab

When the user selects the check box in Location Setup, the SMS column will be displayed in

the Appointment Pad. The SMS feature will reflect the same functionality as in the

Appointment Book.


Appointment Pad changes In ‘Appointment Pad’ template, when there is a day off for a provider, the name of the

provider will not be displayed in the Appointment Pad. All the functionalities of Appointment

Pad continue to work as previously.

Module Appointments Appointment Pad


Appointment Book and Appointment Pad icon changes The icon for printing the label for selected appointment has been changed in Appointment

Book as well as in Appointment Pad screen.


Scanning Enhancement A new feature for scanning the documents through the Scanner device has been introduced

under Module Inbox Scanning to instantly assign the scanned document to the patients.

When the user successfully performs a scan through a scan device using ‘Single Page

Documents’ or ‘Multi Page Documents’ or ‘Double Sided Documents’ or ‘Single Page (No-

ADF)’ or ‘Multi Page (No-ADF)’, they will see the ‘View Patient Inbox’ screen. The user will be

able to map the document to the patient using the ‘Find’ button. Clicking ‘OK’ button will

assign the document to the selected ‘Patient’ and attention provider. Clicking ‘Cancel’

button will place the document back to the unassigned folder from where the user will be able

to assign the document again as they were doing before.

By default, the scanned document displayed in ‘View Patient Inbox’ screen will be in the folder

which the user has selected. Once the user maps the document to a patient, the document

will then be moved to the patient inbox of the assigned patient.

Bulk Scan for single page document When the user selects Single Page Documents, the ‘TWAIN Scanning’ screen will open

indicating that the single page document is being loaded and the ‘View Patient Inbox’ screen

will be displayed once the scanning is done through the device.


Bulk Scan for multi-page document When the user selects Multi Page Documents, the ‘TWAIN Scanning’ screen will get open

indicating that the ‘Multi Page Document’ is being loaded.

When scanning a multi-page document, all the scanned pages are displayed in the View

Patient Inbox screen. A scrollbar is provided to access all the pages.

An indicator is available to tell the user which page they are currently looking at.


Bulk Scan for Double Sided documents When the user selects Double Sided Documents, the ‘TWAIN Scanning’ screen will be opened

indicating that the ‘Double Sided Document’ is being loaded.

When scanning a double-sided document, all the scanned pages are displayed in the View

Patient Inbox screen. A scrollbar is provided to access all the pages.



Bulk Scan for single page document with No ADF When the user selects Single Page (No ADF), the ‘TWAIN Scanning’ screen will be opened

indicating that ‘Single Page Document’ is being loaded and the ‘View Patient Inbox’ screen

will be displayed once the scanning is done through the device.


Bulk Scan for multi-page document with No ADF When the user selects Multi Page (No ADF), the ‘TWAIN Scanning’ screen will be opened

indicating that the Multi Page Document is being loaded.

When no Automatic Feeder is available, after scanning every page, the following message is

shown.

The ‘View Patient Inbox’ screen will be displayed once the scanning is done. A scrollbar is

provided to access all the pages.


Note:

This feature is not applicable for ‘Load from File’ and ‘Load from Folder’.

For enabling this feature, please contact Medtech support to configure.


Care Plan Changes

Care Plan final details section changes The ‘Final Details’ section on the ‘Care Plan’ screen has a new textbox ‘Notes’.

The ‘Notes’ field supports Alphanumeric and Special Characters and allows up to 256

characters.

Module Extended Primary Care Care Plan


Care Plan report

When the user completes a care plan, a ‘Care Plan’ report is generated, displaying the notes

that were added.


Care Plan completion provider changes

Nurses can now add a provider name under a new 'Created for' drop-down field, while

creating a care plan.

Patient Consent section changes

The 'Patient consent' section now has a new mandatory field called 'Created for' where the

name of the provider for whom the care plan is being created should be selected. The user

will get a warning if the 'Created for' field is left blank.


Print Care Plan section changes

The provider column will display the name of the provider who completed the care plan.

Care plan Report changes

Once the care plan is completed, the generated report will show the name of the provider

who completed the care plan.



Health Assessment Enhancements

Health Assessment Current Medication list changes The ‘Current Medication List’ in Medication Summary section will now be printed in ‘Health

Assessment Practice Record Report’.

Module Extended Primary Care Health Assessment


Health Assessment Age Validation User will be able to create Health Assessment for all ages now. A new checkbox ‘Enable Health

Assessment for all Ages’ has been introduced to implement this feature. By default, the

checkbox ‘Enable Health Assessment for all Ages’ will be unticked.

System will allow to create the Health Assessment for patient of any age when the user has

ticked the checkbox ‘Enable Health Assessment for all Ages’.

Setup Location Location Settings Codes and Defaults tab

The ‘Age’ content checklist will be also removed from the ‘Patient Consent’ section in Health

Assessment screen as well as from the ‘Health Assessment Practice Record Report’ when

printed.


Module Extended Primary Care Extended Primary Care Health Assessment


Recommendation Box in Health Assessment changes The display size of the ‘Recommendations’ box in the ‘Recommendations’ tab has been

increased. Now the ‘Recommendations’ box will allow the user to enter up to 1200 characters.

Module Extended Primary Care Health Assessment


Obstetrics Changes

Obstetrics tab functional changes User will be able to save ‘New Pregnancy Details’ without capturing the ‘Folic Acid’ details.

This is no longer a mandatory field.

Module Clinical Patient Obstetrics


Antenatal Visit changes The entire Antenatal visits for a patient can be exported as a .CSV file now. An icon to print all

the antenatal visit details has been introduced in the ‘Patient Obstetrics Records’ screen.

Module Clinical Patient Obstetrics

When a user clicks the ‘Print All Antenatal Visit Details’ icon, system displays ‘Select Directory’

window where user can select the required path to save the .CSV file.

Clicking ‘OK’ will generate the file in the selected path. Below is a sample .CSV file format.


User will then have to format it in order to make the report in a readable format. Below is the

sample of the file in a readable format:



Other Enhancements

WorkCover NSW Medical Certificate fields auto population The ‘Date of Injury’, ‘Employer name’, ‘Address’ and ‘Claim No’ fields are auto-populated on

the ‘Workcover NSW Medical Certificate’ screen. The ‘Employer name’ and ‘Address’ fields

are auto-populated with account holder details from the third party claim screen. The ‘Date

of injury’ and ‘Claim No’ are auto-populated from the third-party claim screen.

Module Outbox Patient Outbox NSW Workers Compensation form

Workcover NSW saving changes Any modifications that are made to the contents of an existing ‘Work Cover NSW Medical

Certificate’ are overwritten without creating a new document in the Patient outbox. The stage

of the document (Initial/Progress) will remain the same as when it was created.

Inbox result comment column focus change When viewing an Inbox document, the focus on the comment section will now be at the end

of the comment.

Module Inbox Patient Inbox

Module Inbox Provider Inbox


Attachment Manager changes Users can now attach multiple document links in the ‘Attachments Manager’ by selecting

multiple files in a single step.

Module Inbox Attachments Manager Actions New

New Attachments Manager Link screen changes

Clicking on the ellipsis button to select an attachment file now allows users to select more than

one file at a time as opposed to just one.

If an incorrect document is attached, the user can remove it by clicking on the delete icon

available at the end of the file path.

Attachment Manager screen changes

All the documents attached are visible on the 'Attachments Manager' screen.

Note: The Subject and Note values will be the same for all files attached during the selection

process.


View Attachments Manager Link screen changes

To view the contents of an attached file, the user can double-click on the file or go to Actions

Open attachment (Shortcut key: Ctrl + O). Users can also view the file properties by selecting

the file and clicking Actions View properties (Shortcut key: Ctrl + R).

Sending outbox document as PDF Currently, when the user creates an outbox document and sends it to the external party

through message utility, it is sent as RTF content.

Tools Message Transfer Message Transfer Utility

A user can now send an outbox document to the external party as a PDF attachment in HL7

format by ticking the checkbox 'PDF Outbound'. When the checkbox is unticked, the

documents are sent in the current RTF format.


Drug screen increase in column size On the 'Find Drug' screen, the drug name is properly visible along with the associated details -

Pack, Form, Manufacturer, and PBS.

When the user selects an indication, the approval number associated with the ‘Indication for

use’ is visible in the authority tab.


Main tab as default in Pathology and Radiology document By default, the second tab is displayed as the default tab while opening the Pathology and

Radiology document. If you need the ‘Main’ tab to be displayed as the default tab, please

contact Medtech to configure.


Filter Provider Outbox screen changes When applying a filter to Provider outbox documents, the 'Status' drop-down will show the

status 'In Progress (P)' as the default value.

Module Outbox Provider Outbox

Patient Recall screen changes When creating a new recall, the 'Recall Type' drop-down will show 'Screening' as the default

value.

Module Recall/Screening Patient Recalls Add a new recall


Screening Group in Recall screen A new field ‘Screening Group’ has been introduced in the Recall screen. This field will be

displayed when ‘Recall Type’ is selected as ‘Screening’.

The values in the Code drop down will be populated based on the Screening Group selected.

Module Recall/Screening Patient Recalls New/View Recall


Reason for Visit screen changes The code for Appointment Reasons can now include special characters and can be up to 5

characters long.

Setup Appointment Reason for Visit New/View Appointment Reason

Reason for Visit screen

Once the user enters the fields in New/View Appointment Reason screen, the respective

values are reflected in the ‘Reason for Visit’ screen.


Filter Patient Inbox screen changes The ‘Most Recent Only’ check box in ‘Filter Patient Inbox’ screen will allow the user to club the

similar documents to one and gets displayed in the Patient Inbox screen.

The documents get clubbed to one document, if the ‘Subject’, ‘Action’, ‘Comment’, and

‘Attention Provider’ values are same.

By default, the ‘Most Recent Only’ check box will be ticked.

Module Inbox Patient Inbox



Reassigning scanned document to a different patient A new feature to reassign the scanned/pdf document to a different patient has been

introduced in the Patient Inbox.

When a scanned or pdf document is assigned to a patient from Scanning Screen, it will reflect

in the ‘Patient Inbox’ screen. System captures the Audit history in the Audit tab of the Inbox

document as shown below.

User can reassign the document to a different patient in the ‘Patient Inbox’ screen by

clicking the newly introduced ‘Find’ button, System will prompt the user to enter the

‘Supervisor Password’.

Clicking ‘OK’ button, system will display ‘Search Patient/Company’ screen. User can select

required patient to reassign the document. On clicking ‘OK’ in the ‘Search Patient/Company’

screen, the document will be reassigned to the selected patient. The document will be

removed from the first patient and will be displayed in the Inbox document of the newly

assigned patient. User can view the Audit history in the Audit history tab of the Inbox as shown

below.


Sorting Medical Warning screen A new feature to sort the columns in ‘Medical Warnings’ screen has been introduced. By

default, the data in the columns will be arranged in descending order. When the user clicks

the column heading, the respective column will be sorted.

Module Clinical Medical Warnings


Font size in Medication screen The font size of the fields in the authority tab has been increased to improve readability.

Module Clinical New prescription

Approval number field in authority tab changes The ‘Approval Number’ field in the authority tab under Module Clinical New Prescription

will now accept uppercase characters.

Module Clinical New prescription


Font size while printing Status Screen changes The font size of the Status screen print has been increased to allow the user to view it properly.

Module Status Screen Actions drop down Print Status Screen

Patient Manager screen changes The ‘Action’ column in the Inbox tab of Patient Manager Screen has been moved to the end.

Module Clinical Patient Manager

Medication Print status changes When user prints the medication script, the print status will be displayed with a tick mark in the

below screens (Patient Medication screen, Consultation screen, Daily Record screen) as

shown in the below figures.

Module Clinical Patient Medications


Module Clinical Consultation

Module Clinical Daily Record


RESOLVED ISSUES The following list details the application issues that have been resolved in this release:

Description of Resolution

1. Fixes an issue where the health fund amount was not updating during IMC Claim when the ERA

report was generated.

2. Fixes an issue in the MHR document where screening, medication and classification were reflecting

in the Medication list in the shared health summary document when the user created the items at

the same time. Now the classification will list under Medical History, Medication will display under

the Medication list.

3. Fixes an issue where, while booking an appointment online was overwriting the existing

appointments in Evolution.

4. Fixes an issue where an error message was displayed while using the Contact Support Option.

5. Fixes an issue where the pdf file is not printing when the user was trying to print from patient and

provider inbox.

6. Fixes an issue in the status screen where an information message was not displayed if the ‘Arrival’

column was left empty and clicking on the ‘Ok’ button lead to booking of an appointment not

being displayed in the status screen when the patient had arrived.

7. Fixes an issue where an error message was displayed while creating a new ‘Health Speciality’

under Setup Staff Health Speciality.

8. Fixes an issue where changes made to “Clinical Trust Relationship” were not getting saved.

9. Fixes an issue where Medtech stopped working when the Appointment Template Audit Log was

opened.

10. Fixes an issue where the Summary for the Extended Primary Care Report was not printing correctly.

11. Fixes an issue where when scanning double-sided documents in a duplex scanner the first page

was being considered as last and last page was being considered first.

12. Fixes an issue where a Provider’s Appointment slots were not being removed despite them being

removed from the Appointment Template.

13. Fixes an issue where Referrals/Request were not being shown for Invoices using User-defined

Payment Levels.

14. Fixes an issue where the Tasks tab was showing in Red despite no tasks being overdue.

15. Fixes an issue where an 8001-exception message was displayed when opening an outbox

document.

16. Fixes an issue on object reference error when opening an outbox document.


17. Fixes an issue where the order of printing was incorrect while printing the NSW Workcover

certificate.

18. Fixes an issue where an exception error message related to size mismatch was displayed while

opening a few IMC Invoices.

19. Fixes an issue during IMC claiming where a duplicate transaction Id error message was displayed

while doing a transaction for a batch with two vouchers with the same patient name.

20. Fixes an issue where the referral date was calculated incorrectly under Tools Message Transfer

Messages Lodged.

21. Fixes an issue where the MBS item was not updating in a new service group in the main tab.

22. Fixes an issue where an audit log was introduced for the ‘Subject’ section in addition to the

‘Comment’ section in the Inbox.

23. Fixes an issue in query builder where while running an existing query it says no data to be retrieved

but there was data available on the provided time range.

24. Fixes an issue in the ‘Inbox’ tab of ‘Patient Manager’ screen. When user opens the Inbox record

and navigates to a different tab, the opened Inbox record screen was getting closed.

25. Fixes an issue in the ‘Patient Account’ screen while clicking the ‘Allocate credits’ option from

‘Action’ menu. System was taking a long time to open.

26. Fixes an issue where the Print Medical History report was not printing the outbox document in word

format.

27. Fixes an issue in the WorkCover NSW Medical Certificate where the ‘Person was first seen at this

practice/hospital for this injury’ date field was displaying old date when printed in report manager.

28. Fixes an issue that the modified SMS content was not saving in the SMS compose screen when

captured from the Appointment Screen.

29. Fixes an issue in the Patient Account screen when an invoice with quantity-based service was

created, an amount was still showing in the Patient Outstanding column under Patient tab even

after the amount was paid completely.

30. Fixes an issue where the ‘Date of First Use’ field under the patient referral has been removed to

avoid confusion between the created referral date and first use of referral date.

31. Fixes an issue where an error message was displayed while printing the inbox document.

32. Fixes an issue where the status screen was not refreshing immediately.

33. Fixes an issue where an error message was displayed while opening a scanned document from the

scanned folder.

34. Fixes an issue in the status screen where the ‘Wait Time’ was disappearing when the patient has

arrived and moved into consultation within seconds.


35. Fixes an issue while using Medtech application, if there was any database disconnect, the

application was not closing. Closing the application was possible only through killing the task in task

manager.

36. Fixes an issue where changing the name in the patient register was not updating the name in the

Account tab of Patient Register.

37. Fixes an issue in the Clinical ease screen where the screen was flickering while clicking the inverted

triangle icon.

38. Fixes an issue where the service code was not able to enter in the service tab while creating an

invoice for the patient.

39. Fixes an issue while viewing the document processed through Message transfer utility, where on

transferring the document the Provider was displayed as ‘Not in Use’ if the provider is not active.

40. Fixes an issue where the referral end date was calculated incorrectly.

41. Fixes an issue where an error message was displayed while sending the documents via email when

outlook was running with admin privileges.

42. Fixes an issue where the document when filed under the patient, loses its formatting when sent

from outbox to inbox.

43. Fixes an issue in the patient manager screen where the overall Medtech applications starts

functioning slow and was getting freeze while shifting the tabs.

44. Fixes an issue when the patient was booking an appointment online via MMH but the same was

not updating in Medtech Evolution.

45. Fixes an issue where the services were not loaded while searching through the service code.

46. Fixes an issue where an error message was displayed while creating a task message for staffs under

Module Task Manager Staff Tasks.

47. Fixes an issue where the default printer settings were getting reset every morning for the practice.

48. Fixes an issue where the booked appointment was cancelled in the ‘Health Engine’, but the

appointment was still showing in MTE.

49. Fixes an issue where the Aged Balanced Summary report was printing incorrect results.

50. Fixes various issues on the cursor errors like while opening the document which requires data to be

fetched from the database and the database is not working.

51. Fixes an issue where the audit was displaying different staff name instead of the staff who has

modified the changes when opened from different login provider.


Meet Sara – she’s here to help!

Are you looking for a quick answer to your support query?

Sara, our Virtual Support Chat Bot is available within our Insight Customer Portal 24 hours a

day, 7 days a week, whenever you need help.

All you need to do is type a question, and Sara will provide the answer. She has been

trained on most of the questions we get asked regularly on our Support Desk.

If Sara cannot answer your support query, she will assist you in creating a Support Ticket or

can pass you onto a member of our Customer Care team.

If you would like to ask Sara your next support query, log into Insight at

insight.medtechglobal.com

http://insight.medtechglobal.com/