Relocation of Delivery Offices to Southend MPU - April 2013 v7

7/30/2019 Relocation of Delivery Offices to Southend MPU - April 2013 v7

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Royal Mai l i s a t r adi ng name of Royal Mai l Gr oup Lt d. Regi st ered number 4138203.Regi st ered i n Engl and and Wal es. Regi st ered off i ce: 100 Vi ct or i a Embankment , London, EC4Y 0HQ

News Release30 Apr i l 2013

RELOCATION OF SHOEBURYNESS DELIVERY OFFICE TO SOUTHEND

CONFIRMED

Royal Mail confirms that the relocation of Shoeburyness delivery office to its mail processing unit in Southend-on-Sea will go ahead on 3 June 2013.

This follows detailed planning and consultation with our unions and staff to ensure a smooth transition for ourpeople, our operation and our customers

The relocation of Leigh-on-Sea delivery office to Southend-on-Sea is due to follow on 1 July 2013 The relocation of Rochford delivery office, including our deliveries for Canewdon, to Southend-on-Sea is due to

follow on 29 July 2013 Customer collection arrangements are in place for many undelivered items at Great Wakering and Canewdon

Post Offices

These relocations are part of Royal Mails ongoing modernisation of its operations across the country, includinga 1.5 million investment in new machinery in Southend-on-Sea

Our service to customers will continue to be a top priority during these operational moves Customers do not need to travel to pick up mail if they dont want to Royal Mail offers a free redelivery

service, to customers addresses or another address in the same postcode area, six days a week

Royal Mai l conf i r med t hat Shoebur yness del i ver y of f i ce wi l lr el ocat e to i t s mai l pr ocessi ng uni t i n Sout hend- on- Sea on 3

J une 2013.

Lei gh- on- Sea del i ver y of f i ce i s expect ed t o r el ocat e t o t heSout hend- on- Sea si t e on 1 J ul y 2013. Rochf or d del i ver yof f i ce, i ncl udi ng del i ver i es f or Canewdon, i s due t o move t oSouthend- on- Sea on 29 J ul y 2013.

Canewdon cust omers are abl e t o col l ect many undel i ver ed i t ems*f r om Canewdon Post Of f i ce.

The mai l operat i ons at Gr eat Waker i ng r el ocat ed t o Sout hend-on- Sea on 25 Mar ch 2013. Cust omer s can col l ect manyundel i ver ed i t ems* f r om Gr eat Waker i ng Post Of f i ce.

These r el ocat i ons wer e f i r st announced i n Sept ember 2012 andhave been subj ect t o det ai l ed pl anni ng and consul t at i on wi t hour uni on and our empl oyees. Thi s i s part of our busi ness-wi de i nvest ment and moderni sat i on pr ogr amme, i n whi ch RoyalMai l i s i nvest i ng i n t he i nt r oduct i on of new t echnol ogy andequi pment , as wel l as upgr aded oper at i onal f aci l i t i es. Royal

Mai l has al so met wi t h a r ange of st akehol der s t o di scuss i t spl ans.


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Why change? Declining mail volumesFaced wi t h decl i ni ng l et t er vol umes and i ncr easi ng par celvol umes, Royal Mai l must const ant l y revi ew how i t manages i t soper at i ons. As par t of our busi ness- wi de t r ansf or mat i on, wear e cur r ent l y under t aki ng one of t he bi ggest moder ni sat i onpr ogr ammes i n UK i ndust r y. The consol i dat i on of our operat i ons

acr oss f ewer si t es i s a key par t of t hi s moder ni sat i on.

Impact on customersWe appreci at e t hat t hese moves wi l l have some i mpact oncust omer s i n t he ar ea and our pl anni ng act i vi t i es al ways gi vedue consi derat i on as t o how we can best pr otect and ser ve t hei nt erest of our cust omers. Al most no other company has dai l ycont act wi t h i t s cust omers i n t he way Royal Mai l does and wewi sh t o cont i nue pr ovi di ng consi st ent and hi gh- qual i t yservi ces t o our cust omer s i n t he ar ea.

Royal Mai l makes ever y ef f or t t o del i ver mai l t o cust omer s

f i r st t i me. I f t hi s i s not possi bl e because t hey ar e not athome when we at t empt t o del i ver an i t em t hat needs a si gnatur eor i s t oo l ar ge t o f i t t hr ough t he l et t er box, Royal Mai l cannow l eave many of t hese i t ems** wi t h a nei ghbour .Al t er nat i vel y, cust omer s can ar r ange a r edel i ver y f r ee ofcharge on a day t hat i s conveni ent f or t hem, or we can del i vert he i t em t o a di f f er ent addr ess wi t hi n t he same post code ar ea.

Thi s ser vi ce can be ar r anged by cal l i ng t he number on t he car dwe l eave or by vi si t i ng our websi t e at www. r oyal mai l . com.

I f cust omer s choose t o col l ect mai l f r om us, t he enqui r yof f i ce at Sout hend- on- Sea mai l pr ocessi ng uni t i s open Monday,

Tuesday, Thur sday and Fr i day 6. 30 am 6. 30pm; Wednesday 6. 30am 8pm and Sat ur day 6. 30 am 2pm. Dedi cat ed vi si t or carpar ki ng, i ncl udi ng di sabl ed par ki ng bays, ar e avai l abl e.

Royal Mai l wi l l be sendi ng l et t er s t o al l househol ds i n t hear ea i nf or mi ng t hem of t hese moves. Post er s gi vi ng det ai l s oft he of f i ce r el ocat i ons wi l l al so be on di spl ay i nShoebur yness, Lei gh- on- Sea, Rochf ord and Canewdon of f i ces.

Impact on staffThe consol i dat i on of our del i ver y operat i ons wi l l provi dei mproved worki ng condi t i ons, secur e empl oyment and a morecost - ef f ecti ve oper at i on.

Our mai l pr ocessi ng uni t i n Sout hend- on- Sea has some of t hel at est machi ner y f or sor t i ng l et t er s, r epr esent i ng ani nvest ment of 1. 5 mi l l i on. There are si x compact sequencesor t i ng machi nes i n t he bui l di ng t hat sor t mai l f or t heSout hend- on- Sea ( SS) post code ar eas f ast and ef f ect i vel y.

These machi nes el ect r oni cal l y r ead t he addr esses on l et t er sand sor t t hem i nt o t he or der i n whi ch t hey wi l l be del i ver edby our post men and women. They can sor t mai l at speeds of upt o 45, 000 i t ems per hour . Thi s si gni f i cant l y r educes t heamount of hand- sor t i ng t hat needs t o be under t aken bef orepost men and women go out on t hei r del i ver i es.

Det ai l ed pl anni ng i s t aki ng pl ace to ensur e a smoot ht r ansi t i on f or our oper at i ons. Such r el ocat i ons ar e happeni ng


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el sewher e acr oss t he UK and we work wi t h our st af f and ouruni ons t o gi ve t hem t he oppor t uni t y t o di scuss t hei mpl i cat i ons i ndi vi dual l y.

We have a ver y st r ong t r ack r ecor d of managi ng change andt here wi l l not be any compul sor y r edundanci es amongst ourpost men and women. We al so r ei mbur se our st af f f or any ext r ami l eage i ncur r ed by changes t o t hei r pl ace of work.

Royal Mai l s Regi onal Oper at i ons Di r ect or f or t he East , RobJ enson, sai d: The r el ocat i on of t hese of f i ces i s par t ofRoyal Mai l s ongoi ng moder ni sat i on pr ogr amme. I t i s vi t al t oput our busi ness on a sound, secur e and sust ai nabl e f oot i ngf or t he f ut ur e. Our servi ce t o cust omer s wi l l cont i nue t o bea top pr i or i t y dur i ng t hese changes. Cust omers can ber eassured t hat we wi l l do al l we can t o mi ni mi se anydi sr upt i on and ensur e we mai nt ai n t he hi gh l evel of servi cet hey expect and deser ve f r om Royal Mai l .

Cust omers do not need t o t r avel t o Sout hend- on- Sea t o pi ck upmai l i f t hey don t want t o. We of f er a f r ee r edel i ver yser vi ce to cust omers addr ess or another addr ess i n t he samepost code, every worki ng day i ncl udi ng Satur days. We know t hatmany of our cust omers opt f or t hi s when we rel ocat e ourof f i ces.

Ends

For more i nf ormat i on cont act :Sal l y Hopki nsRoyal Mai l Pr ess Of f i ce020 7250 246807801 094345sal l y. hopki ns@r oyal mai l . comwww. r oyal mai l . comNotes to Editors

* I t ems where there i s a sur char ge or cust oms char ge t opay wi l l be hel d at Sout hend- on- Sea enqui r y of f i ce f orr edel i ver y or col l ect i on. For i t ems wher e t her e i s achar ge t o pay, t hi s can be done by af f i xi ng suf f i ci entpost age on t he card we l eave, and r etur ni ng t hi s t o us.Al t ernat i vel y, cust omers can arr ange payment onl i ne.

** Speci al Del i ver y i t ems and i nbound i nt er nat i onal i t emsr equi r i ng a si gnat ur e ar e excl uded f r om t he del i ver y t onei ghbour scheme.

Lei gh- on- Sea del i ver y of f i ce, 1373 London Road, Lei gh- on-Sea SS9 2AA. Thi s i s 3. 1 mi l es f r om t he Sout hend- on- Seamai l pr ocessi ng uni t . Ther e ar e 64 peopl e based at t hi sdel i ver y of f i ce.

Rochf or d del i ver y of f i ce, 50 East St r eet , Rochf or d SS41AZ. Thi s i s 3. 4 mi l es f r om t he Sout hend mai l pr ocessi nguni t . Ther e ar e 28 peopl e based at t hi s del i ver yof f i ce.


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Shoebur yness del i ver y of f i ce, Geor ge St r eet , Sout hend- on-Sea SS3 9AA. Thi s i s 4. 9 mi l es f r om t he Sout hend mai lpr ocessi ng uni t . Ther e ar e 24 peopl e based at t hi sdel i ver y of f i ce ( i ncl udi ng t he seven peopl e pr evi ousl ybased at t he Gr eat Waker i ng si t e) .

Canewdon del i ver i es previ ousl y oper at ed f r om t he PostOf f i ce, Hi gh St r eet , Rochf or d SS4 3QA. Thi s i s 7. 9 mi l esf r om t he Sout hend- on- Sea mai l pr ocessi ng uni t .

Canewdon Post Of f i ce openi ng hours are Monday, Tuesday,Thur sday and Fr i day 9am 1pm and 2pm 5. 30pm; Wednesdayand Saturday 9am 1pm.

Gr eat Waker i ng mai l oper at i ons previ ousl y oper at ed f r omt he rear of 175 Hi gh St r eet , Gr eat Waker i ng, Sout hend- on-Sea SS3 0EA.

Sout hend- on- Sea mai l pr ocessi ng uni t , Shor t St r eet ,Sout hend- on- Sea SS1 1AA. There are curr ent l y 187del i ver y st af f based at t hi s si t e. Ther e wi l l be ar ound

270 del i ver y st af f once al l t he oper at i onal moves arecompl et e.

Mai l pr ocessi ng t hat was pr evi ousl y under t aken i nSouthend- on- Sea moved t o Chel msf or d on a phased basedf r om March 2011, and was compl et ed i n March 2012. Weor i gi nal l y announced t he r evi ew of our pr ocessi ngoperat i ons i n Sout h Essex and t he i nt ent i on t o move mai lpr ocessi ng f r om Sout hend- on- Sea t o Chel msf ord i n November2010.

These changes r epresent ed an i nvest ment by Royal Mai l of6. 7 mi l l i on i n i t s oper at i ons i n Sout h Essex. They wer e

a key par t of Royal Mai l s ongoi ng busi ness moder ni sat i onprogr amme, one of t he bi ggest i n t he UK. The i nvest menti ncl uded 1. 5 mi l l i on on new machi nery t o assi stdel i ver i es i n Sout hend- on- Sea and 1. 6 mi l l i on ont r ai ni ng and suppor t f or our peopl e who t r ansf er r ed f r omSout hend- on- Sea t o Chel msf ord.

Documents

Relocation of Delivery Offices to Southend MPU - April 2013 v7