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7.3 Replication Administration User Guide

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7.3

Replication Administration User Guide

Page 2: Replication Administration User Guide - Lenelpartner.lenel.com/file/onguard/7.3/userguides/Replication...Lenel® OnGuard® 7.3 Replication Administration User Guide ... Active Directory,

Lenel® OnGuard® 7.3 Replication Administration User GuideThis guide is item number DOC-501, revision 7.006, August 2016.© 2016 United Technologies Corporation. All rights reserved.

Lenel®, OnGuard® and Prism® (Registered trademarks of UTC Fire & Security Americas Corporation, Inc.) Lenel is a part of UTC Climate, Controls & Security, a unit of United Technologies Corporation.All trademarks are the property of their respective owners.Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of UTC Fire & Security Americas Corporation, Inc.Non-English versions of Lenel documents are offered as a service to our global audiences. We have attempted to provide an accurate translation of the text, but the official text is the English text, and any differences in the translation are not binding and have no legal effect.The software described in this document is furnished under a license agreement and may only be used in accordance with the terms of that agreement. Crystal Reports for Windows is a trademark of Crystal Computer Services, Inc.

OnGuard includes ImageStream® Graphic Filters. © 2002 eBT International, Inc. (f/k/a Inso Corporation). All rights reserved. ImageStream Graphic Filters and ImageStream are registered trademarks of eBT International, Inc. (f/k/a Inso Corporation).Integral and FlashPoint are trademarks of Integral Technologies, Inc. Portions of this product were created using LEADTOOLS ©1991-2011, LEAD Technologies, Inc. ALL RIGHTS RESERVED. Portions of this product are licensed under US patent 5,327,254 and foreign counterparts. Active Directory, Microsoft, SQL Server, Windows, and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.Oracle is a registered trademark of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.Other product names mentioned may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.

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Table of Contents

CHAPTER 1 Introduction to Replication Administration . . . . . . . . . . . . . . . . . . . . .9Conventions Used in this Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Standard Typefaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Log In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Single Sign-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Directory Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Automatic and Manual Single Sign-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Configure Single Sign-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Log In Using Automatic Single Sign-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Log In Using Manual Single Sign-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Troubleshoot Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Assigning Directory and Internal Accounts to the User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Log Out of the Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Exit the Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

CHAPTER 2 Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19Menus and the Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Administration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20View Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Window Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

How to Use the Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

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Data Entry Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

CHAPTER 3 Distributed ID Management Systems . . . . . . . . . . . . . . . . . . . . . . . . 25Distributed ID Master Server Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Distributed ID/Mobile Station Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Distributed ID Mobile Master Server Setup Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Distributed ID/Mobile Station Setup Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Configure a Distributed ID Management System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Configure a Distributed ID Master Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Configure a Distributed ID/Mobile Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

System Tree Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

CHAPTER 4 The System Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35System Tree Right-click Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37System Tree Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Display the System Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Re-establish Connection to a Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Start or Stop the Linkage Server or Replicator Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Open an Options Window from Available Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Change the Display Name of a Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

CHAPTER 5 Enterprise Server Configuration Form . . . . . . . . . . . . . . . . . . . . . . 41Enterprise Server Configuration Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Login Driver Location Setting Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Enterprise Server Configuration Form Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Configure Distributed ID Settings or Enterprise Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Create ODBC Data Sources Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Create an ODBC Data Source Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Delete an ODBC Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Configure the Replication Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

CHAPTER 6 Enterprise Transactions Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Enterprise Transactions Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Transaction Right-Click Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Enterprise Transactions Form Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Enterprise Transactions Form Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Query and View Cardholder Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Remove Transactions from the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Retry Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

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CHAPTER 7 Hardware Transactions Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59Hardware Transactions Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60Hardware Transactions Form Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Display Hardware Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Refresh the Hardware Transactions Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

CHAPTER 8 Log Transactions Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63Log Transactions Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64Log Transactions Form Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Display Log Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Refresh the Log Transactions Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Retry the Failed Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Configure When Replication Occurs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

CHAPTER 9 Allocated IDs Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69Allocated IDs Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

ID Allocation Operation Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Pre-Allocated ID Ranges Form (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Pre-Allocated ID Ranges Form (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Allocated IDs Form Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74Get More IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Modify Low Water Mark & Block Size Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

CHAPTER 10 Regions/Mobile Stations Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75Regions/Mobile Stations Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75Regions/Mobile Stations Form Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Delete A Mobile Badging Station Or Regional Server Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

CHAPTER 11 Replication Settings Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77Replication Settings Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Replication Retry Interval section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Access Level Assignment Options section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Replication Settings Form Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78Configure Replication Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

CHAPTER 12 Replicator Schedule Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81Replication Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81Replicator Schedule Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Replicator Action Right-Click Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Replicator Properties Folder - Replicator Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83Replicator Properties Folder - Schedule Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

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Replicator Actions Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Replicator Schedule Form Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Schedule Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Run a Task Now . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90View Action History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90View the Current Status of an Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

CHAPTER 13 Replicator Status Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Replicator Status Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Replicator Status Form Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

View the Real-Time Status of Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

CHAPTER 14 System-Wide Cardholder Search . . . . . . . . . . . . . . . . . . . . . . . . . . . 97System-Wide Cardholder Search Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97System-Wide Cardholder Search: Search Type Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98System-Wide Cardholder Search: Advanced Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99System-Wide Cardholder Search Wizard: Find People Form . . . . . . . . . . . . . . . . . . . . . . . . . . . 100System-Wide Cardholder Search Wizard: Display Configuration Form . . . . . . . . . . . . . . . . . . . 101System-Wide Cardholder Search Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Search for a Cardholder or Badge Across an Entire System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Highlight Data Differences Between Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105View a Cardholder Record from System Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

CHAPTER 15 System Alert Configuration Form . . . . . . . . . . . . . . . . . . . . . . . . . . 107System Alert Configuration Form Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107System Alert Configuration Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108Add E-Mail Message Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110Add Pager Message Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111System Alert Configuration Form Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

View a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112Add an Automatic E-mail Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112Add an Automatic Pager Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113Edit an Automatic Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114Remove an Automatic Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

ACS.INI Settings for Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

CHAPTER 16 System Diagnostic Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117System Diagnostic Tool Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117System Diagnostic Tool Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

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System Diagnostic Tool Form Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119View the Status of All Servers in a Server Administration Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119Refresh the System Diagnostic Tool Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

CHAPTER 17 Enterprise Transaction Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . .121Enterprise Transaction Statistics Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121Enterprise Transaction Statistics Form Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

View Enterprise Transaction Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

CHAPTER 18 Configure the Server Administration Zone . . . . . . . . . . . . . . . . . . .127Server Administration Zone Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127Server Administration Zone Configuration Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128Configure Server Administration Zone Form Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Configure a Server Administration Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

CHAPTER 19 Diagnostic Tool Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . .131Diagnostic Tool Configuration Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132Diagnostic Tool Configuration Form Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Set Up the Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134Configure Thresholds Using the Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134Configure Thresholds Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134Change the Display Color for Values that Exceed the Threshold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

APPENDIX A Keyboard Hot Keys and Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . .139File Menu (Alt+F) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139Administration Menu (Alt+A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139Configuration Menu (Alt+C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140View Menu (Alt+V) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140Window Menu (Alt+W) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140Help Menu (Alt+H) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

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CHAPTER 1 Introduction to Replication Administration

The System Administration application provides centralized management and configuration of Enterprise systems and mobile stations. It is available in both the Enterprise and standard versions of OnGuard, and the software license determines whether the database can be configured as an Enterprise system or a mobile station. On an Enterprise system, it is used to manage the Master Server, Regional Server Nodes, and mobile stations from one location. On a standard system, it is used to manage all mobile stations.

Conventions Used in this DocumentationThis manual is designed for use with Enterprise or Distributed ID systems. It describes the functionality of the System Administration application. For information on how to set up an Enterprise system, including logging in for the first time and creating the Enterprise databases for the Master Server Node, Regional Server Nodes, and Mobiles, refer to the Enterprise User Guide.

The information in this manual is organized into parts, each of which contains one or more related chapters. Each chapter is divided into sections and subsections, arranged in a hierarchical fashion.

• The System Tree Information section contains information about those forms that are displayed when an option in the System Tree is selected.

• The Administration section contains information about those forms that are displayed by selecting a command from the Administration menu.

• The Configuration section contains information about those forms that are displayed by selecting a command from the Configuration menu.

Standard TypefacesThe text in this manual is formatted to make it easy for you to identify what is being described.

• Where a term is defined, the word is represented in italics.• Field names and file names are shown in bold.• Menus and menu choices are shown in bold italics.• Keyboard keys are represented in angle brackets. For example: <Tab>, <Ctrl>.

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• Keyboard key combinations are written in two ways:– <Ctrl> + <Z> means hold down the first key, then press the second– <Alt>, <C> means press the first key, then press the second

• Window buttons on the screen are represented in square brackets. For example: [OK], [Cancel].

Getting Started

PasswordsOnGuard includes strong password enforcement, which checks the user’s password against password standards. This functionality is designed to enhance password security if single sign-on is not used. If single sign-on is used (automatic or manual), OnGuard does not enforce password standards. For more information on single sign-on, refer to Single Sign-On on page 13.

The system’s strong password enforcement also checks the Lenel database user’s password when logging into applications. Database user passwords apply only to Oracle and SQL databases. All machines in an Enterprise or Distributed ID system do not have to use the same database password. For information on changing your database password, refer to the Accounts and Passwords chapter in the Installation Guide.

Password StandardsWhen creating a strong password keep the following guidelines in mind:

• Passwords cannot be blank.• Passwords cannot be the same as the user name (e.g. SA, SA).• Passwords cannot be Lenel keywords.• Although not required, your password should contain numbers, letters, and symbols. Spaces are

also acceptable. (e.g. August 18, 2002).• OnGuard user passwords are not case-sensitive.• Database passwords conform to the rules of the specific database being used; passwords in SQL

Server and Oracle 11g or later are case sensitive.• The maximum value for a strong password is 127 characters. The minimum value is 1.

Notes: For Oracle databases the following account username and passwords are not allowed to be used together:

System and Manager

Internal and Oracle

Sys and Change_On_Install

Database Passwords on an Enterprise SystemAll regions start out with the same database password (Secur1ty#). It is highly recommended that you change the database password. If the database password is changed on one region (Region 1) in an Enterprise system, it is still possible to log into another region (Region 2) from Region 1. This is because a login driver location is stored for each Enterprise server (each DSN). Multiple registry entries are stored in “HKEY_CURRENT_USER\Software\Lenel”. All entries begin with the prefix “LoginDrvLoc_” and are followed by their DSN. For example, “LoginDrvLoc_MasterServer”.

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Getting Started

The OnGuard software checks the license server workstation and then the database server for the Login Driver. Once the Login Driver is found and the password is retrieved, if you can’t be logged into the database you will be prompted to enter the Login Driver location for the DSN that is currently specified in the ACS.INI file. If the Login Driver Location window is displayed:

1. Enter the Login driver location.2. Click [OK]. The registry will then be updated with the specified Login Driver location, and the

software will attempt to open the database again using the password from this new login driver. If this is successful, you will be allowed to log in. Otherwise, an error message will be displayed.

Error MessagesRead weak password messages/warnings carefully to avoid confusion about whether your user password or database password is weak.

If you have a weak database password you will receive a warning every time you log into any application, until you change your database password. Although it is not recommended, you can acknowledge the warning and continue working in the application. This table describes the password-related error messages that may be generated and which password you need to correct.

• To correct the database password, refer to the Accounts and Passwords chapter in the Installation Guide.

• To correct the user password, select a password that meets the standards specified in Password Standards on page 10.

AccountsAnyone who wishes to use OnGuard applications must enter a user name and password in order to access the software. The System Administrator should create a unique account for each user of the applications. The System Administrator can also, for each user, create a list of permissions, which specifies precisely which screens, fields, and buttons the user can access.

During initial installation of the application, default accounts are created. These include:

Warning messagePassword to correct

Database password violations: Your password is a keyword that is not allowed. It is highly recommended that you change your password to meet our minimum password standards.

Database

Your password cannot be blank. Please enter a password.

User

User password violations: Passwords cannot be the same as the user name.

User

Your password is a keyword that is not allowed.

User

User name Password Type

sa sa system account

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These are provided as samples. You may change the passwords and use the accounts, or remove them. The exception to this is the system account, SA. By definition this account has permission to do anything in the system. A user with system access has unlimited access to the application. You cannot delete or change the system account except to modify the password, which you are strongly encouraged to do as soon as possible to discourage unauthorized use.

The first time you log into OnGuard to configure the application, you should log in as SA and your password should be SA.

Log InThis procedure describes how to log in without using single sign-on. For a description of single sign-on, refer to Single Sign-On on page 13. To log in using single sign-on, refer to Configure Single Sign-On on page 14.

A connection to the Login Driver is required in order to successfully connect to the database. The Login Driver can be running on either the database server or the license server.

1. In Windows, start the desired application.For more information, refer to “Using OnGuard on Supported Operating Systems” in the Installation Guide.

2. Your system may be configured to prompt you to select a database to log into. If it is not, proceed to the next step. If it is:a. In the Database drop-down, all ODBC system databases currently defined on your

computer are listed. Select the database that you wish to use for your application.b. Click [OK].

3. The Log On window displays.a. In the User name field, type the user name assigned to you. When logging in for the first

time, your user name is SA.b. In the Password field, type the password assigned to you. When logging in for the first time,

your password is SA. Note that the characters you type do not appear in the field. Instead, for each character you type, an “*” displays. This is intended to protect against unauthorized access in the event that someone else can see the screen while you type.

IMPORTANT: After logging in for the first time, you are strongly encouraged to modify the password for the system account as soon as possible to discourage unauthorized use.

c. In the Directory field, select the directory that you wish to log into. For user accounts not using single sign-on, the default is “<Internal>.”

d. Select the Remember user name and directory checkbox if you want the values you just entered in the User name and Directory fields to automatically be selected the next time that you log in.

e. Click [OK].

admin sample

user sample

badge sample

User name Password Type

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Single Sign-On

4. Your system may be configured to prompt you to confirm that you are authorized to use the application. To accept the terms of the authorization warning click [Yes].

Single Sign-OnSingle sign-on simply means logging into OnGuard with the same user name and password that you use to log into Windows or logging into OnGuard using an LDAP user name and password for authentication. LDAP (Lightweight Directory Access Protocol) is a software protocol that enables you to locate businesses, people, files, and devices without knowing the domain name (network address).

Notes: Windows Authentication should be used when single sign-on is desired. In other scenarios, use Anonymous Authentication. For more information, refer to:

http://support.microsoft.com/kb/258063

and

http://msdn.microsoft.com/en-us/library/aa292114%28VS.71%29.aspx.

Note: The use of the explicit username and password for directory authentication to Windows is strongly discouraged. It is recommended that you do not store Windows passwords in the OnGuard system, since OnGuard uses reversible encryption and Windows does not. If explicit authentication is required, you should use an account that has view only permission to the directory in question.

It is possible to assign both an internal account and one or more directory accounts to a single user. Assigning both types of accounts increases the flexibility of the system during the authentication process. If the directory service is down or cannot be found from the workstation where the user is logging on, that user can instead use the internal account. Using both types of accounts means that you need to manage the internal account user names and passwords in addition to managing the directory accounts.

IMPORTANT: Allowing a user to log on in multiple ways increases the probability that the user's access to the system could be compromised. It is recommended that you standardize on either internal or directory accounts, but not both.

There are cases where assigning both an internal account and a directory account to a user may make sense. In a system where directory accounts are predominantly used, you may also assign an internal account to a user who needs to access the system from locations where the directory service is unavailable. If internal accounts are predominantly used, you may want to assign a directory account to a user so that the user does not need to enter in a password to log on.

Directory AccountsTo log into OnGuard using single sign-on, a user name, password, and directory are required. A directory is a database of network resources, such as printers, software applications, databases, and users. The following directories are supported by OnGuard: Microsoft Active Directory, Microsoft Windows NT 4 Domain, Microsoft Windows Local Accounts, and LDAP.

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Automatic and Manual Single Sign-OnWhen a user account is configured for single sign-on, the user can log into OnGuard automatically or manually.

For example, with automatic single sign-on, users simply start OnGuard and they are automatically logged in under their Windows account and directory.

With manual single sign-on, users must manually enter their Windows or LDAP account information (user name and password). Users also have the option of selecting a different configured directory.

If single sign-on is not used, users manually enter a user name and a password that is different from their Windows or LDAP password. The directory is hard-coded to refer to the internal OnGuard user directory.

Notes: Manual single sign-on can be used with the following directories: Microsoft Active Directory, Microsoft Windows NT 4 Domain, and LDAP.

Automatic single sign-on can be used with every directory supported by OnGuard except LDAP because it doesn’t provide all the account information required.

Configure Single Sign-OnBy default, user accounts do not use sign-on. To configure single sign-on the System Administrator must add a directory and link a user account to the directory.

Notes: For more information, refer to “Add a Directory” in the Directories folder chapter of the System Administration or ID CredentialCenter User Guide.

For more information, refer to “Link a User Account to a Directory Account” in the Users folder chapter of the System Administration or ID CredentialCenter User Guide.

Log In Using Automatic Single Sign-OnAutomatic single sign-on is supported with Windows domain accounts.

1. In Windows, start the desired application.For more information, refer to “Using OnGuard on Supported Operating Systems” in the Installation Guide.

2. Your system may be configured to prompt you to select a database to log into. If it is not, proceed to step 3. If it is:a. In the Database drop-down, all ODBC system databases currently defined on your

computer are listed. Select the database that you wish to use for your application.b. Click [OK].

3. If your Windows account is linked to a user, a message will be displayed that says, “Attempting to automatically log you on using your Windows account. To bypass this, hold down SHIFT.” To automatically be logged in, do nothing.

4. Your system may be configured to prompt you to confirm that you are authorized to use the application. To accept the terms of the authorization warning, click [Yes].

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Troubleshoot Logging In

Log In Using Manual Single Sign-OnBoth users who want to log into OnGuard using an LDAP user name and password for authentication and users who want to log in using a Windows domain account can do so using manual single sign-on.

1. In Windows, start the desired application.For more information, refer to “Using OnGuard on Supported Operating Systems” in the Installation Guide.

2. Your system may be configured to prompt you to select a database to log into. If it is not, proceed to step 3. If it is:a. In the Database drop-down, all ODBC system databases currently defined on your

computer are listed. Select the database that you wish to use for your application.b. Click [OK].

3. If your Windows account is linked to a user, a message will be displayed that says, “Attempting to automatically log you on using your Windows account. To bypass this, hold down SHIFT.” To manually login or to login using a different user name and password, hold down the <Shift> key. The Log On window opens.

a. In the Directory field, select the directory that you wish to log into. The default is “<Internal>.”

b. In the User name field, type the Windows user name assigned to you. Do not enter the domain\user name just enter your user name.

c. In the Password field, type the Windows password assigned to you.d. Select the Remember user name and directory checkbox if you want the values you just

entered in the User name and Directory fields to automatically be selected the next time that you log in.

e. Click [OK].

Note: Your system may be configured to prompt you to confirm that you are authorized to use the application. To accept the terms of the authorization warning, click [Yes].

4. The first time you log into Replication Administration, a message that says, “The OnGuard System that you have logged into is not an Enterprise Server. Would you like to make this OnGuard System an Enterprise Server?” will be displayed.• If you click [No], you will immediately be logged out of the Replication Administration

application.• If you click [Yes], the Enterprise Settings window will be displayed. Refer to the following

sections in the Enterprise User Guide for instructions on how to set the Enterprise system up:– For the Master server, refer to the Master Server Procedures section.– For a Region server, refer to the Region Server Procedures section.– For a Distributed ID Mobile Station, refer to the Distributed ID Mobile Station

Procedures section.

Troubleshoot Logging InIf you attempted to log in and were unable to do so, make sure that the following conditions have been met:

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• You entered a correct user name/password and specified the correct directory.• If your system is configured to display an authorization warning, you accepted the terms.• A valid license is installed.• You have permission to use the application.

(To log into Replication Administration, the Replicator check box on the Software Options sub-tab of the System Permission Groups form in the Users folder must be selected.)

• If you attempted to log in and were unable to do so, make sure the following conditions have been met:– You entered the correct user name and password for the selected directory of a user with

permission to use the application.– If the system is configured to display an authorization warning, then you accepted the terms.– Verify your License Server settings (refer to the Configuration Editor appendix in the

Installation Guide). The LS License Server service must be started on the specified Host.– Log into the License Administration application to verify a valid license is installed.– Software based licenses must be activated.– USB licenses must have License Key Drivers installed.– If using single sign-on, ensure the pc user you are logged in as is linked to an internal

OnGuard user through an operational directory.

Assigning Directory and Internal Accounts to the UserIt is possible to assign both an internal account and one or more directory accounts to a single user. Assigning both types of accounts increases the flexibility of the system during the authentication process. Meaning, if the directory service is down or cannot be found from the workstation where the user is logging on, then the user can use the internal account instead.

However, using both types of accounts means that you need to manage the internal account user names and passwords in addition to managing the directory accounts. Allowing a user to log on in multiple ways increases the probability that the user’s access could be compromised. For that reason, it is recommended that you standardize on either internal or directory accounts, but not both.

There are cases where assigning both an internal account and a directory account to a user may make sense. In a system where directory accounts are predominantly used, you may also assign an internal account to a user who needs to access the system from locations where the directory service is unavailable. If internal accounts are predominantly used, you may want to assign a directory account to a user for that user's convenience, so that the user does not need to enter in a password to log on.

Log Out of the Application1. Select the Log Off choice from the File menu.2. All open data entry forms will be closed. The main window will open again as it did before you

logged in and most of the toolbar and menu options will be dimmed. To access most of the application’s features you must then log in again.

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Exit the Application

Exit the ApplicationThe main window can be closed using either of the following methods:

• Select the Exit choice from the File menu.• Double-click on the Control-menu box, an icon in the window’s upper left corner.

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CHAPTER 2 Main Window

Menus and the ToolbarThe menu bar is a horizontal list of options that appears at the top of the main window. Each option has a pull-down menu.

The toolbar is a strip of buttons that is positioned by default just below the menu bar on the main window. Each button on a toolbar corresponds to a pull-down menu option. You can change toolbars from anchored to floating.

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The toolbar is anchored by default in horizontal rows below the menu bar. The anchored toolbar can be changed to a floating toolbar, which allows the toolbar to be repositioned anywhere in the main window. For more information, refer to How to Use the Toolbar on page 22.

File Menu

Log On

Logs you into the application.

Change PasswordOpens the Change Password dialog, enabling you to change your password (you must have the corresponding system permission to do so).

Log Off

Logs you out of the application

ExitEnds your session

Configuration Menu

Configure Server Administration Zone

Displays the Server Administration Zone form. In this window, the servers that will be managed are selected.

Diagnostic Tool Configuration

Displays the Diagnostic Tool Configuration form. In this window, thresholds used by the System Diagnostic Tool are configured. You can also configure the display color in the System Diagnostic Tool for transactions that exceed the thresholds.

Administration Menu

System-Wide Cardholder Search

Displays the System-Wide Cardholder Search form. In this window, you can search cardholder information on all servers configured in the Server Administration Zone. You can also search using EMP.ID and/or BADGE.BADGEKEY as the search parameters.Only users who have view access to either cardholders or visitors will have access to the System-Wide Cardholder Search.

System Alert Configuration

Displays the System Alert Configuration form. In this window individual alert thresholds and e-mail or page recipients for different alerts can be configured.

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Menus and the Toolbar

System Diagnostic Tool

Displays the System Diagnostic Tool form. In this window the status of all machines (Master Server Node, Regional Server Nodes, Mobiles) in the system that are configured to be included in the Server Administration Zone is displayed.

Enterprise Transaction Statistics

View and filter statistics (elapsed time and total transaction count) for credential transactions that completed successfully on all servers configured in the Server Administration Zone, as a way of monitoring system performance.

Note: The Enterprise Transaction Statistics form only shows statistics for transactions handled by the LS Site Publication Server service. It does not show statistics for transactions handled by Replicator, such as hardware data.

View Menu

ToolbarIf selected, the toolbar will be displayed.

Status BarIf selected, the status bar at the bottom of the screen will be displayed.

System TreeDisplays the System Tree, which is a hierarchical listing of Regional Server Nodes, Mobiles, and the Master Server.

Window Menu

CascadePlaces all open forms in an overlapping arrangement.

Tile HorizontallyPlaces all open forms in a horizontal, nonoverlapping arrangement.

Tile VerticallyPlaces all open forms in a vertical, nonoverlapping arrangement.

Close AllCloses all open forms.

Help Menu

ContentsDisplays on-line help for the displayed form.

SearchDisplays on-line help table of contents.

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About Displays software version and copyright information

How to Use the ToolbarSystem Administration utilizes a standard Windows toolbar.

If you want to: Do this:

Display the name of a toolbar button.

Point to the toolbar button with the mouse (without clicking).

Use a toolbar button to perform a command or function.

Click the toolbar button with the left mouse button.

Change the toolbar from “anchored” to “floating”.

Double-click on the white vertical bars on the left side of the toolbar using the left mouse button.

Change the toolbar from “floating” to “anchored”.

Double-click an empty area of the toolbar.

Move the toolbar when it is floating.

1. Click in an empty area of the toolbar.2. Drag the toolbar to its new position.3. Release the mouse button to anchor it.

Move the toolbar when it is anchored.

1. Click on the white vertical bars on the left side of the toolbar using the left mouse button.

2. Drag the toolbar to the position on the screen where you want it.

3. Release the mouse button.

To hide or display the toolbar.

Choose Toolbar from the View menu.• The toolbar is displayed when a check mark

appears to the left of the Toolbar menu option.• The toolbar is not displayed when no checkmark

appears to the left of the Toolbar menu option.

white vertical bars

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Data Entry Forms

Data Entry FormsAll software setup and configuration is done through specialized windows called data entry forms. Each data entry form allows you to define the characteristics of a particular feature of the system.

Form element Example Description

Push button A push button is a raised rectangular box. Typically, it contains a graphical image or text to indicate its purpose. Clicking on a push button performs an action.

Display Display fields cannot be changed directly. They are intended to provide a picture of current settings or currently defined options. On some forms, you first select an item in a display field, then enter or choose the settings for that item elsewhere on the form.

Drop-down list Drop-down list fields contain a rectangular box and a down arrow button. Clicking on the down arrow button displays a list of possible values for this field. Clicking on one of the choices inserts that value into the rectangular box.Drop-down lists are useful when there are a limited number of possible values for an item. They save data entry time, and ensure that every occurrence of a particular value is written exactly the same way.

Text/numeric Text fields enable you to type whatever you want, up to the maximum number of characters allowable for that field. Text fields are used to enter information when there is a virtually unlimited number of possibilities, for things like names, addresses, and descriptions.

Spin buttons A spin button field contains a rectangular box and a pair of buttons (down and up arrows). Clicking on the up arrow button increases the value in the rectangular box by one step. Clicking on the down arrow button lowers the value in the rectangular box by one step.Clicking and holding either button rapidly moves in that direction through the list of choices.Spin button fields are used when there are a limited number of possible values for an item, but this number can be many more than what a drop-down list typically contains. Spin button fields are typically used for numerical values.

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Checkbox Checkbox fields contain a small square box beside the name of the field. When you click on the field name, an “X” is inserted in the box to indicate that this choice is selected. Clicking on the name again removes the “X” from the box and deselects the field. When there are multiple checkboxes on a form, you can select as many of them as is appropriate.

Radio button In contrast to checkboxes, radio buttons are mutually exclusive. In other words, you can only select one of them. Selecting a choice automatically deselects any previous selected choice.

Form element Example Description

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CHAPTER 3 Distributed ID Management Systems

Distributed ID Management allows secondary databases to be used for credential data, which are then uploaded to a master database. Uploads and downloads can be run automatically using the LS Site Publication Server service. For more information, refer to Run Replication as a Windows Service in the Replicator User Guide.

Downloads may be full (everything) or incremental (only the changes since the last download). The new LS Site Publication Server service must be running on both the Master and target servers when performing a Full Download or UDF download.

Note: The Site Publication Server service requires that Secure Socket Layer (SSL) is enabled.

A Distributed ID Management consists of a Distributed ID Master Server, as well as one or more Distributed ID/Mobile Stations. In this configuration if access control is being used, it is contained in the Distributed ID Master database. Distributed ID/Mobile Stations are used only for adding, modifying, and deleting cardholder information (cardholders, badges, access level assignments, and multimedia capture). They can optionally print badges as well.

The following diagram illustrates a typical Distributed ID Management configuration:

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Distributed ID Master Server DescriptionThe Distributed ID Master Server acts as the master server for the mobile and distributed ID servers. Its characteristics include:

• Maintains any controls needed for allocating IDs for distributing ID activities• Receives uploads and provides downloads required for all mobile/distributed ID stations

associated with the Distributed ID Master Server.• Allows editing of all types of records.• Can only have Distributed ID/Mobile Stations attached to it — it CANNOT manage Enterprise

Regional Servers.

Distributed ID/Mobile Station DescriptionA Distributed ID/Mobile Station only allows remote ID management only. It can be a “Mobile Station” or a “Distributed ID Station”. A “Mobile Station” is considered a portable laptop computer, whereas a “Distributed ID Station” is considered a large-scale server that has a semi-permanent network connection available. Both of these servers act the same in a Distributed ID Management system. That is, they both upload and download the same information. Distributed ID/Mobile Station characteristics include:

• Must use ID controls to prevent duplicate IDs with the Distributed ID Master Server and all other Distributed ID/Mobile Stations.

• Performs uploads and receives downloads for all Distributed ID/Mobile stations associated with this Distributed ID/Mobile Station.

• Only allows editing of cardholder-related records for ID management.

Distributed ID Mobile Master Server Setup Overview1. Install Windows. Refer to the release notes for the versions of Windows that are supported. The

release notes are located on the root of the OnGuard Enterprise disc.2. Install and Configure the Database Software. For more information, refer to the Advanced

Installation Topics.3. If your installation will use a hardware key for licensing, install the key’s drivers before installing

the OnGuard software.4. Install the OnGuard Enterprise software.

a. Install the OnGuard software on the workstation designated as the server prior to installing OnGuard on each of the other (client) workstations on the OnGuard network. OnGuard Enterprise is installed with the “Standard” settings. After OnGuard Enterprise has been installed, the Distributed ID Master Server features can be enabled.

b. Make sure that the hardware key is attached to the OnGuard License Server computer, and that the License Server is running.

c. After OnGuard installs, Setup Assistant runs automatically. Setup Assistant includes the following:• Security Utility

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Distributed ID/Mobile Station Setup Overview

• Configuration Editor (if Setup Assistant detects that the database or License Server configuration is not consistent between the application.config and ACS.INI files, or Setup Assistant cannot connect to the database or the License Server)

• System License (License Administration)• Service Log On• Database Installation (for new server installations with SQL Express)• Database Backup (if upgrading an existing installation)• Database Setup (for server installations)• Service Startup

For more information, refer to the Setup Assistant section in the Installation Guide.5. Configure the server to be a Distributed ID Master Server. For more information, refer to

Configure a Distributed ID Master Server on page 28.6. Using the System Administration software, define your access control system hardware and

monitoring environment. (For more information, refer to the System Administration and Alarm Monitoring User Guides.)

Distributed ID/Mobile Station Setup Overview1. Install Windows. Refer to the release notes for the versions of Windows that are supported. The

release notes are located on the root of the OnGuard Enterprise disc.2. Install and configure the database software. For more information, refer to the Advanced

Installation Topics.3. If your installation will use a hardware key for licensing, install the key’s drivers before installing

the OnGuard software.4. Install the OnGuard Enterprise software.

a. Install the OnGuard software on the workstation designated as the server prior to installing OnGuard on each of the other (client) workstations on the OnGuard network.OnGuard Enterprise is installed with the “Standard” settings. After OnGuard Enterprise has been installed, the Distributed ID Mobile client features can be enabled.

b. Make sure that the hardware key is attached to the OnGuard License Server computer, and that the License Server is running.

c. After OnGuard installs, Setup Assistant runs automatically. Setup Assistant includes the following:• Security Utility• Configuration Editor (if Setup Assistant detects that the database or License Server

configuration is not consistent between the application.config and ACS.INI files, or Setup Assistant cannot connect to the database or the License Server)

• System License (License Administration)• Service Log On• Database Installation (for new server installations with SQL Express)• Database Backup (if upgrading an existing installation)• Database Setup (for server installations)• Service Startup

For more information, refer to the Setup Assistant section in the Installation Guide.

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5. Configure the Distributed ID/Mobile Station database and perform the initial configuration and synchronization. This includes designating the server as a Distributed ID/Mobile Station using Replication Administration, and pre-allocating a set number of Cardholder IDs and Badge IDs (if using automatic badge ID generation) for the Distributed ID/Mobile Station to use. The Distributed ID Master keeps track of which range(s) were allocated to each Distributed ID/Mobile Station, so that they can be validated before uploads occur. For more information, refer to Configure a Distributed ID/Mobile Station on page 29.

6. Using the System Administration software, define your access control system hardware and monitoring environment. (For more information, refer to the System Administration and Alarm Monitoring User Guides.)

Configure a Distributed ID Management SystemTo configure a Distributed ID Management system you must:

1. Set up the Distributed ID Mobile Master server by completing all steps in Distributed ID Mobile Master Server Setup Overview on page 26.

2. Set up Distributed ID/Mobile Stations by completing all steps in Distributed ID/Mobile Station Setup Overview on page 27 on each Distributed ID/Mobile Station.

Configure a Distributed ID Master Server1. Start and log into Replication Administration on the Distributed ID Master Server.2. When you log into Replication Administration for the first time, it will detect that you have a

standard database. A message will prompt you to decide whether you want to make the system a Distributed ID Server. Click [Yes].

3. The Distributed ID Settings form is displayed. In the This System’s Distributed ID Setting drop-down list, select “Distributed ID Master Server.”

4. Type the server’s display name into the Enterprise server display name field.5. Specify the Workstation name where ID Allocation service is running.6. Specify the Workstation name where replication services are running.7. Click [OK].8. The following message is displayed. Click [Yes].

9. The recommended naming scheme for new databases is “<Server name>Lenel.” If the name of the database you are configuring follows this naming scheme, no warning message is displayed and you can skip ahead to step 10. If the database you are configuring is not named according to this naming scheme and you wish to proceed using the current database name, click [Yes]. Otherwise, click [No] and create a new database that follows the recommended naming scheme.

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Configure a Distributed ID Management System

10. If your database does not contain any data, skip ahead to step 11. If the following message is displayed, then your database already has data in it. Click [Yes] to remove all existing data.

11. The following message is displayed. Click [OK].

The next step is to configure the Distributed ID/Mobile Station.

Configure a Distributed ID/Mobile Station1. Run the OnGuard setup on the Distributed ID/Mobile Station. Choose a “Server installation”.

When selecting components, check only the following options:• ID CredentialCenter• License System Server• Login Driver• Replicator• Replication Administration• Universal Time Conversion Utility• Application Server• Documentation

2. After the installation is complete and the computer has been rebooted, open the ID CredentialCenter program. Configuring a Distributed ID/Mobile Station requires that no cardholder data exists, so you must delete the default record in the database. To do this:a. Select the Cardholders option from the Administration menu.b. Click [Search], then [OK]. There should be only one sample record. If this is not true,

something is wrong with your installation.c. Click [Delete], then [OK].

3. Start and log into Replication Administration on the Distributed ID/Mobile Station.4. When you log into Replication Administration for the first time, it will detect that you have a

standard database. A message will prompt you to decide whether you want to make the system a Distributed ID Server. Click [Yes].

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5. The System Settings form is shown.

a. Create a new ODBC DSN that points to the Distributed ID Master server:1) Click [Create New ODBC Data Source].2) If using Windows with UAC turned on, the Create ODBC Data Source dialog will be

displayed. Click the [Create ODBC Data Source] button. You will be prompted to allow or deny the command. If you are running the application with a Windows account that does not have Administrator permissions you will be prompted for administrator credentials.

3) For ODBC Data Source Name, type a name for the DSN. The recommended name is LenelMaster.

4) Select the correct Database Type for the master database server. If it’s SQL Server, type the computer name of the server, or click [Browse] to select a server.

5) Click [OK].b. In the This System’s Distributed ID Setting drop-down, select “Distributed ID/Mobile

Station.”c. Specify the Enterprise server display name.d. Select the ODBC Data Source to parent server.e. Specify the Workstation name where the Login Driver is running.f. Specify the Workstation name where replication services are running.g. In the Virtual server name configuration section, select whether the station uses a virtual

server name (also known as the failover name). This setting only pertains to systems using a fault tolerance/disaster recovery solution such as NEC ExpressCluster or Microsoft Clustering.• By default the This server uses a virtual server name checkbox is deselected, which

indicates that the station name specified is the actual machine name of the station. • If you specified a failover name for the station in the fault tolerance/disaster recovery

solution, then you will need to select the This server uses a virtual server name checkbox and enter the failover name used to identify the station in the fault tolerance/disaster recovery system rather than the actual machine name.

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Configure a Distributed ID Management System

Note: You can modify this value after the station has been created on the Distributed ID/Enterprise Server Configuration form. The Distributed ID/Enterprise Server Configuration form is displayed by clicking it beneath the station in the System Tree.

h. It is also recommended you set the Database selection for this workstation’s login to “Allow User to Select.”

i. Click [OK].6. Authentication to the Master server is required when creating a new Distributed ID/Mobile

Station. Log on to the Master server using the SA account or the single sign-on account linked to the SA account. Click [OK].

7. The following message is displayed. Click [Yes].

8. The recommended naming scheme for new databases is “<Server name>Lenel.” If the name of the database you are configuring follows this naming scheme, no warning message is displayed and you can skip ahead to step 9. If the database you are configuring is not named according to this naming scheme and you wish to proceed using the current database name, click [Yes]. Otherwise, click [No] and create a new database that follows the recommended naming scheme.

9. If your database does not contain any data, skip ahead to step 10. If the following message is displayed, then your database already has data in it. Click [Yes] to remove all existing data.

10. The Pre-Allocated ID Ranges form is displayed. This allows you to adjust the amount of pre-allocated IDs for each record type that you wish to “grab” for the region initially. You can also adjust the “Low Water Mark”, which is the amount of remaining IDs below which new IDs will automatically be “grabbed” again. There is normally no need to change these default settings; however you may wish to adjust the number of Cardholder and Badge IDs you wish to allocate depending on how many new Cardholders/Badges you expect to be added at the Distributed ID/Mobile Station over time. New pre-allocated IDs may be obtained at ANY time after the Distributed ID/Mobile Station is configured.

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11. Click [Allocate New IDs Now] when you are ready to continue.12. The following message is displayed. Click [OK].

Your computer is now configured to perform mobile badging. However, if you want to download all existing cardholder information from the Distributed ID Master Server, you must do so by using the Replicator application and performing a Full Download of the cardholder records. Once you run a Full Download of cardholder records for the first time, you can use the LS Site Publication Server service to keep the cardholder records synchronized on the servers. For more information, refer to Run Replication as a Windows Service in the Replicator User Guide.

Note: The new LS Site Publication Server service must be running on both the Master and target servers when performing a Full Download or UDF download.

Use the Replicator application for synchronizing hardware data.

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System Tree Information

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CHAPTER 4 The System Tree

The System Tree is a sub-window of the main window. The System Tree lists all machines that are selected to be monitored in the Server Administration Zone. (To set up the Server Administration Zone, refer to Configure a Server Administration Zone on page 129.)

The System Tree is docked to the left edge of the screen by default. When the System Tree is displayed, the Main Window of Replication Administration looks like the following:

The information in the System Tree is displayed in hierarchical fashion, also called a tree or branching arrangement. Each entry in the list contains the name of one device, the Master Server or Regional Server Node. Upon selecting a Master Server or Distributed ID Master Server, the following options are available in the Available Views section located below the System Tree:

• Enterprise Server Configuration• Enterprise Transactions

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• Hardware Transactions• Log Transactions• Allocated IDs• Regions/Mobile Stations• Replication SettingsUpon selecting a Regional Server Node and Mobile Station, the following options are available in the Available Views section located below the System Tree:

• Enterprise Server Configuration • Replicator Schedule• Replicator Status• Enterprise Transactions• Hardware Transactions• Log Transactions• Allocated IDs• Regions/Mobile Stations• Replication SettingsThe order that the machines are listed in the System Tree can be changed. For more information, refer to Configure a Server Administration Zone on page 129.

When you click an option located in Available Views upon selecting a Master Server, Distributed ID Master, Regional Server Node, or Mobile Station, a window opens in the right half of the screen. For example, if you click Enterprise Transactions with the Master Server selected, the Enterprise Transactions window opens in the right half of the screen and the Master Server Node’s name is displayed in the title bar.

The icon in front of a Master Server Node, Distributed ID Master, or Regional Server Node indicates its status. If a Master Server Node, Distributed ID Master, or Regional Server Node is successfully

connected to, the is displayed to the left of that machine’s name in the System Tree. If a Master Server Node, Distributed ID Master, or Regional Server Node cannot be connected to immediately,

the is displayed indicating that the system is trying to connect to the machine. If after two minutes

of trying the machine cannot be successfully connected to, the icon is displayed. To try to connect to a machine that you were unable to connect to, right-click on the machine’s name in the System Tree and select the Re-establish Connection option.

The states of the icon in front of a Mobile Station work the same way as those used for Master Server

Node, Distributed ID Master, and Regional Server Nodes, except that the icon is used instead of

the icon. This helps distinguish mobile stations from Regional Server Nodes in the System Tree.

Each type of entry is identified by an icon to the left of it. These include:

Note: A check mark over an icon indicates that the Node or Available View is currently selected.

Icon Indicates

Allocated IDs (on Master Server Node, Distributed ID Master, Regional Server Nodes, and Mobile Stations)

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System Tree Right-click Menu

System Tree Right-click MenuIf you right-click on any server in the System Tree, a menu will be displayed. The menu contains the following options:

Distributed ID/Mobile Station - attempting to connect to

Distributed ID/Mobile Station - successfully connected to

Distributed ID/Mobile Station - connection failed

Enterprise Server Configuration (on Master Server Node, Distributed ID Master, Regional Server Nodes, and Mobile Stations)

Enterprise Transactions (on Master Server Node, Distributed ID Master, Regional Server Nodes, and Mobile Stations)

Hardware Transactions (on Master Server Nodes, Regional Server Nodes, and Mobile Stations only)

Log Transactions (on Master Server Nodes, Regional Server Nodes, and Mobile Stations)

Master Server Node, Distributed ID Master, or Regional Server Node - attempting to connect to

Master Server Node, Distributed ID Master, or Regional Server Node - connection failed

Replication Settings (on Master Server Node, Distributed ID Master, Regional Server Nodes, and Mobile Stations)

Master Server Node, Distributed ID Master, or Regional Server Node - successfully connected to

Regions/Mobile Stations (on Master Server Node, Distributed ID Master, Regional Server Nodes, and Mobile Stations)

Replicator Schedule (on Regional Server Nodes and Mobile Stations only)

Replicator Status (on Regional Server Nodes and Mobile Stations only)

Menu option Function

Re-establish Connection If the icon appears to the left of a Master Server Node,

Distributed ID Master, Regional Server Node, or Mobile Station in the System Tree, then the connection failed. Selecting this option enables you to attempt to connect to the machine again.

Icon Indicates

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System Tree Procedures

Display the System TreeTo display the System Tree, select the System Tree option from the View menu.

Re-establish Connection to a MachineIf a connection to a Master Server Node, Distributed ID Master, Regional Server Node, or Mobile

Station cannot be established, the icon is displayed to the left of the machine’s name. To attempt to make a connection:

1. Right-click on the name of the machine in the System Tree.2. Select the Re-establish Connection option.

Start or Stop the Linkage Server or Replicator ServicesThe Linkage Server and Replicator services for any machine connected to the Enterprise system can be stopped or started easily in Replication Administration, which eliminates the need to go to each server separately and start or stop those services using the Windows Control Panel.

Before you start, verify that the following settings have been specified:

• To start the Linkage Server service, the correct workstation must be specified in the Linkage Server host drop-down listbox on the General System Options form in System Administration.

• To start the Replicator service, the Workstation name where replication services are running must be defined on the Enterprise Server Configuration form in Replication Administration.

To start or stop the Replicator service or Linkage Server service on a connected Master Server Node, Regional Server Node, Distributed ID Master, or Mobile Station, simply:

1. Right-click on the name of the machine in the System Tree.2. Select the Service Management option, then point to either Linkage Server or Replicator, then

select Start or Stop.

Service Management

Enables you to stop or start either the Linkage Server or the Replicator service on the selected server.• To start the Linkage Server service, the correct

workstation must be specified in the Linkage Server host drop-down listbox on the General System Options form in System Administration.

• To start the Replicator service, the Workstation name where replication services are running must be defined on the Enterprise Server Configuration form in Replication Administration.

Menu option Function

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System Tree Procedures

Open an Options Window from Available ViewsThere are several options windows that can only be viewed from the Available Views section below the System Tree. To view an options window:

1. In the System Tree, select the Master Server Node, Distributed ID Master, Regional Server Node, or Mobile Station that you wish to view information about. The options available will be displayed. For a Master Server Node or Distributed ID Master, the following options are available:• Enterprise Server Configuration• Enterprise Transactions• Log Transactions• Allocated IDs• Regions/Mobile Stations• Replication Settings

For a Regional Server Node or Mobile Station, the following options are available:

• Enterprise Server Configuration• Replicator Schedule• Replicator Status• Enterprise Transactions• Hardware Transactions• Log Transactions• Allocated IDs• Regions/Mobile Stations• Replication Settings

2. Click an option from the list of Available Views, and the respective options window opens in the right half of the screen. Each options window has its own chapter in the System Tree Information section of this user guide.

Change the Display Name of a ServerMaster Server Node, Regional Server Node, Distributed ID Master, and Mobile Station names may be configured to be display a descriptive, user friendly name. To change the display name of a server in System Administration:

Note: Changing the display name for a server requires the replication of generated transactions to distribute the change throughout the entire system.

1. Select the server from the System Tree and then select the Server Configuration view.2. Click [Modify].3. In the Enterprise server display name field, enter a user-friendly name for the server.4. Click [OK].5. You will receive a message stating that changing the display name requires the replication of

generated transactions. Click [OK].

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CHAPTER 5 Enterprise Server Configuration Form

Functions:

• Configure a user’s ability to select a database when logging in• Configure where the Login Driver for a system is running• If your computer is a master server or host, identify all associated regional server nodes or

mobile badging stationsDisplayed by:

Select the Master Server, Distributed ID Master, Regional Server Node, or Mobile Station in the System Tree, then click “Enterprise Server Configuration”in Available Views.

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Enterprise Server Configuration Form

Enterprise settingsIncludes the This system’s Distributed ID setting or This system’s Enterprise setting field.

This system’s Enterprise/Distributed ID settingDisplays the option that defines the type of system the computer selected in the System Tree is. Choices include:• Standard - (default) indicates that this computer won’t use either the Mobile Badging

application or Enterprise system.• Distributed ID Master Server - indicates that you have purchased the Mobile Badging

application, and the database on this server is the master (central) database.• Distributed ID/Mobile Station - indicates that you have purchased the Mobile Badging

application, and want the database on this computer to be a mobile badging station.• Enterprise Master Server - indicates that you have purchased an Enterprise system, and

want the database on this server to be the master (central) server.• Enterprise Regional Server - indicates that you have purchased an Enterprise system, and

want the database on this server to be a regional server node.

Enterprise server display nameThis is the name that will be displayed when viewing your database in the Replication Administration System Tree. When determining a server name, naming conventions must be taken into consideration. Minimum recommendations should include at least a 2-3 character Master/Regional Server Node prefix, followed by a 2-3 character segment prefix, and then followed by a descriptive name for the object. Other options can include detailed object names for each individual OnGuard object, i.e. ISC, readers, alarm input, alarm output, access level, etc. This topic is covered in depth in the Professional Engineering Service’s “Enterprise

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Enterprise Server Configuration Form

Planning Session” and Lenel strongly recommends the full implementation of established guidelines.

Workstation name where ID Allocation service is runningType the exact name of the workstation on which you are running the ID Allocation service. This is the network computer name, and must be an Enterprise or Distributed ID Master server.You can identify the computer name by going to the computer hosting the ID Allocation Service and selecting the System icon in the Control Panel. Click the Network Identification tab, then click [Properties]. The name you would enter here is shown in the Computer name field.

Workstation name where replication services are runningThis is the name machine where the replication services are running. You are required to enter the workstation’s NetBIOS name (the NetBIOS name is specified when Windows networking is installed/configured). This is also the machine where the LS Site Publication Server is running. For more information, refer to the OnGuard Services Table in the Advanced Installation Topics guide.

Note: If this field is blank when upgrading a Master server, the workstation identified in the Workstation name where ID Allocation Service is running field is populated into this field by default. This workstation name can be changed at any time.

Show last location information for local system onlyAllows the user to show the last location information from other servers when replicated (default), or to show local access only. This setting has no affect on Use or Lose Badge processing.

Transaction purge optionsThis section contains options for purging completed transactions. The types of completed transactions purged with this functionality include those related to hardware, cardholders, badges, users, and so on.

Purge completed transactionsSelect this option to purge all completed transactions after 90 days (default).

Number of days to keep completed transactions before purgingSpecify the number of days to keep completed transactions before purging. The default of 90 days is recommended. A lower number of days may make it difficult to troubleshoot a transaction related issue as there would not be a sufficient history of previously completed transactions to view.

Virtual server name configurationContains the This server uses a virtual server name checkbox and text box, which only need to be configured on fault tolerance/disaster recovery solutions such as NEC ExpressCluster or Microsoft Clustering.

This server uses a virtual server nameThis option is only fault tolerance/disaster recovery system users. The virtual server name is also called the failover name. Select this checkbox if a failover name has been configured in the fault tolerance/disaster recovery solution that is different than the name of the actual server. If selected, enter the virtual server name in the text box below the check box. This is the setting for the computer you are currently logged into and configuring; this computer may

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be a master server node, regional server node, or mobile. If you enter a virtual name in the text box, it will be written to LNL_DB.VIRTUAL_SERVER_NAME in the OnGuard database.Consider the scenario where there are two servers running OnGuard and a fault tolerance/disaster recovery system, FAILOVERSYSTEM-A and FAILOVERSYSTEM-B, with a virtual server named FAILOVER. Clients would use FAILOVER as the machine name to connect to, and would get the same services and information regardless of which server is “active.”

Database selection for this workstation’s loginSpecifies whether or not a user will be able to select the data source to connect to when logging in. Choices include:• Display Only - if selected, the user will be presented with the enhanced Login window,

prompting for User Name and Password only. The Database field will display the name of the database to be used, but the user will be unable to change the selection.

• Allow User to Select - if selected, the user will be presented with the enhanced Login window, prompting for User Name, Password and Database. The Database field will list all currently defined ODBC databases, enabling the user to choose the one to connect to.

Parent server informationThis section includes the Enterprise server display name, ODBC Data Source to parent server, and Workstation name where the Login Driver is running fields. The fields in it are activated only if “Distributed ID/Mobile Station” or “Enterprise Regional Server” is selected from the This System’s Distributed ID Setting drop-down list.

Parent database server nameType the exact name of your parent database server or mobile badging host computer (whichever applies). This is the network computer name.You can identify the computer name by going to the master computer and selecting the System icon in the Control Panel. Click the Network Identification tab, then click [Properties]. The name you’d enter here is shown in the Computer name field.When the parent database server is running an Oracle database, the Parent database server name field must be set to the Oracle Service Name (SID Service Name).

ODBC Data Source to parent serverSelect the data source for the parent server or mobile badging host. The name should be the parent server’s or host’s computer name with the word “Lenel” appended to it.

Workstation name where the Login Driver is runningSpecify the location of the Parent Server Node’s Login Driver. This value is required when setting up a Regional Server Node.If the database password is changed for one Regional Server Node (Node 1) in an Enterprise system, users can still log into another Regional Server Node (Node 2) from their Node (Node 1). This is because a Login Driver location is saved for each Enterprise server (each DSN) in “HKEY_CURRENT_USER\Software\Lenel”. All entries begin with the prefix “LoginDrvLoc_” and are followed by their DSN. For example, “LoginDrvLoc_Master”.The Login Driver is automatically located by the software by first checking the License Server workstation and then the database server for the Login Driver. Once the Login Driver is found and the password is retrieved, if the user can’t log into the database, the user will be presented with a dialog asking them to enter the Login Driver location for their selected DSN.When the user clicks [OK], the registry will be updated to the user’s selected Login Driver location and the software will attempt to open the database again using the password from this

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Login Driver Location Setting Overview

new Login Driver. If this is successful, the user will be allowed to log in; otherwise, an error message will be displayed.

Creating ODBC Data SourcesContains the [Create New ODBC Data Source] and [Create All ODBC Data Sources for Servers] buttons.If using Windows with UAC turned on, the Create ODBC Data Source dialog will be displayed. Click the [Create ODBC Data Source] button. You will be prompted to allow or deny the command. If you are running the application with a Windows account that does not have administrator permissions you will be prompted for administrator credentials.

Create New ODBC Data SourceEnabled for selection only in Modify Mode. Displays the Create ODBC Data Source window, with which you can define an ODBC data source to the Enterprise Master Server or the mobile badging host computer.

Create All ODBC Data Sources for EnterpriseEnabled for selection only in Modify Mode. Creates without user intervention all ODBC data sources required for all servers/mobile stations known in the database that you are logged into.

AddThis button is not used.

ModifyUsed to change the computer’s distributed ID or enterprise settings.

DeleteUsed to remove the computer’s distributed ID or enterprise settings

HelpClick this button to display online assistance for this form.

Login Driver Location Setting OverviewThe setting that specifies where the Login Driver is running is located on the Enterprise Server Configuration form, which is displayed by clicking “Enterprise Server Configuration” beneath the server in the System Tree.

This setting allows the database password to be changed for one Regional Server Node (Node 1) in an Enterprise system, while still allowing the user to log into another Regional Server Node (Node 2) from his or her own Node (Node 1). This is because a Login Driver location is saved for each Enterprise server (each DSN) in “HKEY_CURRENT_USER\Software\Lenel”. All entries begin with the prefix “LoginDrvLoc_” and are followed by their DSN. For example, “LoginDrvLoc_Master”.

The Login Driver is automatically located by the software by first checking the License Server workstation and then the database server for the Login Driver. Once the Login Driver is found and the password is retrieved, if the user can’t log into the database, they will be presented with a dialog asking them to enter the Login Driver location for their selected DSN.

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When the user clicks [OK], the registry will be updated to the user’s selected Login Driver location and the software will attempt to open the database again using the password from this new Login Driver. If this is successful, the user will be allowed to log in; otherwise, an error message will be displayed. If this is still not successful, verify that the database password for the Login Driver is correct, and that the Login Driver is started.

Note: Although the Login Driver location can be configured in Replication Administration, the message above may be displayed when logging into any application in an Enterprise system or system that uses multiple databases if there is a problem with the Login Driver.

Enterprise Server Configuration Form Procedures

Configure Distributed ID Settings or Enterprise Settings1. Click [Modify].2. In the Enterprise server display name field, type the name of your Enterprise master server or

mobile badging system host. Select Enterprise Master Server from the dropdown if intended to be the Master Server Node.

3. In the Workstation name where replication services are running field, type the machine where the replication services are running.

Note: You are required to enter the workstation’s NetBIOS name. (The NetBIOS name is specified when Windows networking is installed/configured.)

4. In the Database selection for this workstation’s login drop-down list, select whether you want the user to select a data source upon log into an application.

5. In the Virtual server name configuration section, select whether the server uses a virtual server name (also known as the failover name). This setting only pertains to systems using a fault tolerance/disaster recovery solution such as NEC ExpressCluster or Microsoft Clustering.• By default the This server uses a virtual server name checkbox is deselected, which

indicates that the server name specified is the actual machine name of the server.• If you specified a failover name for the station in the fault tolerance/disaster recovery

solution, then you will need to select the This server uses a virtual server name checkbox and enter the failover name used to identify the server in the fault tolerance/disaster recovery system rather than the actual machine name.

6. Select the ODBC Data Source to the parent server or mobile badging host.7. If you are setting up a regional server node or mobile database, specify the Workstation name

where the Login Driver is running. For more information, refer to Login Driver Location Setting Overview on page 45.

8. Click [OK].

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Enterprise Server Configuration Form Procedures

9. If you are setting up a regional server node or mobile database, you must authenticate to the parent server using the SA account or a single sign-on account linked to the SA account.

Create ODBC Data Sources AutomaticallyTo automatically create all ODBC data sources required by your Enterprise system or Mobile Badging application:

1. Click [Create All ODBC Data Sources for Enterprise]. 2. If using with UAC turned on, the Create ODBC Data Source dialog will be displayed. Click the

[Create ODBC Data Source] button. You will be prompted to allow or deny the command. If you are running the application with a Windows account that does not have administrator permissions you will be prompted for administrator credentials.

3. The application will create all needed data sources, and will display a message upon successful creation.

4. Click [OK] when prompted.

Create an ODBC Data Source Manually

Note: If using Windows with UAC turned on, you will be prompted to allow or deny the command during this process. If you are running the application with a Windows account that does not have administrator permissions you will be prompted for administrator credentials.

1. Click [Create New ODBC Data Source]. The Create ODBC Data Source window will open.2. If you wish to view a list of all currently defined ODBC data sources, click [View ODBC Data

Sources]. This displays the ODBC Data Sources window. After viewing the list, click [Close].3. In the ODBC Data Source Name field, type an appropriate, descriptive name that will be useful

in identifying the data source.4. In the Server where database is located field, type the exact name of the computer containing

the database. You can use the corresponding [Browse] button to select the correct information.5. Click [OK] to create the data source and close the window.

Delete an ODBC Data Source1. Click [Create New ODBC Data Source]. The Create ODBC Data Source window will open.2. In the Create ODBC Data Source window, click [View ODBC Data Sources].3. In the ODBC Data Sources window, highlight the data source you wish to delete.4. Click [Delete].5. Click [Yes] when prompted to confirm deletion.

Configure the Replication SettingsConfigure the system’s replication settings, which control if the default access group is assigned to new badges that are replicated to the system, or if a badge’s type is changed. These settings are required to support the LS Site Publication Server service. For more information, refer to Chapter 11: Replication Settings Form on page 77.

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CHAPTER 6 Enterprise Transactions Form

Functions:

• Query the database and view a list of cardholder-related transactions.• Displays transaction counts• Filter by server or transaction type• Purge transactions, including successful and warning transactions or selected transactions• Retry previously failed transactionsDisplayed by:

Select the Master Server, Distributed ID Master, Regional Server Node, or Mobile Station in the System Tree, then click “Enterprise Transactions” in the Available Views pane.

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Enterprise Transactions Form

Transaction Right-Click MenuIf you right-click on a transaction in the listing window, a menu will be displayed. The menu contains the following options:

Right-click menu option Description

Retry CHECKED Transaction(s) Adds the transaction to the to-do’s.

Show only Transactions with currently HIGHLIGHTED Object ID

Displays only transactions that have the same Object ID as the selected transaction.

Display the Currently HIGHLIGHTED object

Displays all information associated with the currently highlighted object.This option can only be used with objects that are added using the Cardholder/Visitor/Asset form (for example, cardholders, badges, ILS authorizations, access level assignments, assets, and visitors).

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Enterprise Transactions Form Fields

Status tableDisplays the summary count of transactions for the computer(s) selected in the Transactions for field. The information is arranged in columns and rows. There are three rows, each of which indicates a category of transactions:• Adds - refers to add record transactions• Modifies - refers to modify record transactions• Deletes - refers to delete record transactionsThere are five columns, each of which indicates a possible transaction status:• To do - refers to transactions that were completed on the regional server node(s)/mobile

badging station(s), but that have not been updated on the master server/host• Failed - refers to transactions that were completed on the regional server node(s)/mobile

badging station(s), but failed during the upload to or download from the master server/host• Warnings - refers to transactions that executed successfully but have an abnormal or non-

typical operation associated with them

Launch FAILED Transaction Recovery Wizard

Launches a wizard used to handle transactions that require a user decision, such as pending transactions for the same object at two different nodes.

Find All Cardholders With This Badge ID - Search Across All Systems in Zone

Searches all databases in the Server Administration Zone for all cardholders with the Badge ID of the selected transaction.

Find All Cardholders With This Badge ID - Search Only On This System

Searches the database that you’re on for all cardholders with the Badge ID of the selected transaction.

Find All Cardholders With This EMP ID - Search Across All Systems in Zone

Searches all databases in the Server Administration Zone for all cardholders with the EMP ID of the selected transaction.

Find All Cardholders With This EMP ID - Search Only On This System

Searches the database that you’re on for all cardholders with the EMP ID of the selected transaction.

Find All Cardholders With This Badgekey - Search Across All Systems in Zone

Searches all databases in the Server Administration Zone for all cardholders with the Badgekey of the selected transaction.

Find All Cardholders With This Badgekey - Search Only On This System

Searches the database that you’re on for all cardholders with the Badgekey of the selected transaction.

Right-click menu option Description

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• Skipped - refers to transactions that were skipped for reasons such as segmentation, associated object not replicated, and so on. A transaction might also be skipped because it is redundant, having already been replicated during this execution.

• Success - refers to transactions that were completed on the regional server node(s)/mobile badging station(s) and were successfully uploaded to or downloaded from the master server/host

Each value in the table indicates the number of transactions for the row/column pairs. EXAMPLE The quantity in the second column and second row indicates the number of cardholder, asset, and visitor record changes that were made on the regional server node(s)/mobile station(s) but that failed during the upload to the master/host.

Transactions to ViewIndicates what is displayed in the listing window. Includes the Adds, Modifies, Deletes, and Include Object Name check boxes, the Transactions to View drop-down list, the [Requery] push button, and the ID field.

AddsIf selected, Add Object transactions will be included in the listing window

ModifiesIf selected, Modify Object transactions will be included in the listing window

DeletesIf selected, Delete Object transactions will be included in the listing window

Include Object NameIf selected, an Object Name column and an ID column are included in the listing window. If the object is a cardholder name, it is displayed in the format <Last Name>, <First Name>. This option will require more time to fill in the listing window.

Transactions to ViewSelect the option that indicates what you want to display in the listing window. Choices include:

• Failed - All - View all transactions that could not replicate.• Failed - All (Except “Failed - Due to Previous”) - View all transactions that could not

replicate, except for transactions that failed because of a previously-failed transaction.• Failed - Due to Previous Failed Trans. - View transactions that failed because of a

previously-failed transaction.• Failed - Object Not On Source - View transactions that failed because the transaction

did not exist on the source server.• Failed Or Warning - View Failed or Warning transactions.• Failed - Requires User Decision - View transactions that failed because the user must

decide which of two conflicting transactions is the correct transaction.• Failed - Unexpected or Unknown - View all transactions that failed because of

unexpected or unknown errors.• ID - All transactions w/Badge ID [x] - View all transactions from a specific Badge ID.• ID - All transactions w/Badge Key [x] - View all transactions from a specific Badge

Key.• ID - All transactions w/Object ID [x] - View all transactions from a specific Object

ID.

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Enterprise Transactions Form

• ID - Failed transactions w/Badge ID [x] - View failed transactions from a specific Badge ID.

• ID - Failed transactions w/ Badge Key [x] - View failed transactions from a specific Badge Key.

• ID - Failed transactions w/Object ID [x] - View failed transactions from a specific Object ID.

• ID - Find specific transaction ID [x] - View a specific transaction by its ID.• Skipped/Redundant - View skipped or redundant transactions.• Success - View transactions that were replicated successfully.• To do - View transactions that are in “To do” status and have not been replicated yet.• Warnings - View all replication warnings. Refer to the description of the status table for

information about transaction categories and statuses. For more information about failure and warning statuses, refer to Status Descriptions on page 55.

RequeryQueries the database transaction tables and updates the listing window.

IDThis field is only enabled when an “ID” transaction type is selected in the Transactions to View drop-down listbox. It enables you to search transactions for a specified badge ID, badge key, or object ID. To use this field:

1. Select the operations (Adds, Modifies, Deletes) you wish to search for, as well as whether to include the object’s name.

2. Select an “ID” transaction type in the Transactions to View drop-down listbox. 3. The ID field becomes enabled. Type the badge ID, badge key, or object ID you wish to search

for.4. Click [Requery]. The listing window is updated with the matching transactions.

Transactions forSelect the name of the regional server node or mobile badging station for which to display transactions in the listing windowOn a master server or host, you can choose any currently defined regional server node/mobile badging station, or “<All Mobile/Regions>” to view all currently defined regional server nodes/mobile badging stationsOn a Regional Server Node or mobile badging station, you can view transactions destined for the master server or mobile badging host only. You can also view the transactions destined for attached mobile units.

Purge Completed TransactionsDeletes from the database all transactions that have been processed completely. This includes Success, Redundant, Warning, and Skipped transactions.

Purge SelectedDeletes from the database all transactions that are currently selected in the listing window. To select a transaction, you must click on its icon so that a checkmark is placed on top of it, like

so:

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Retry SelectedThis button is activated only if you have selected “Failed” in the Transactions to View field. This button offers a way to retry transactions that previously failed.In the listing window, select the transaction(s) you wish to attempt again, then click this button. Click [Requery] to update the listing window and the status table counters to reflect the change. The selected Failed transactions will have become To Do transactions.

Note: Transactions with the status <Failed - Requires User Decision> require special handling. For more information, refer to Retry Transactions on page 57.

Select AllSelects all transactions contained in the listing window

Deselect AllDeselects all transactions contained in the listing window

Listing windowLists all transactions that match the criteria specified in the Transactions to View section. The information is arranged in rows and columns. Each row represents one transaction, and

contains the following columns. Each row is preceded by an icon.• Status - indicates the transaction status, “Successful”, “Failed - <reason for failure>”, “To

do”, “Warning”, or “Skipped”.

Note: For more information about statuses, refer to Status Descriptions on page 55.

• Operation - indicates the transaction type, “Add”, “Modify”, or “Delete”• Object Type - represents the type of object that was added, modified, or deleted. It can be

Asset, Cardholder, Badge, etc.• Timestamp - indicates the date and time at which the transaction occurred. EXAMPLE 3/

22/98 9:07:19 AM• Object Name - Displayed only if the Include Object Name checkbox is selected. Indicates

the object’s name. If the object is a cardholder, it is in <Last Name>, <First Name> format. If the object is an asset, the asset name will be listed.

• Primary ID - indicates the Object ID• Badge Key - internal badge id numbers that are unique for each badge on an Enterprise or

Distributed ID system• Badge ID/Issue Code - for an access level or badge transaction, indicates the previous

badge ID and issue code, in <badge ID>/<issue code> format. EXAMPLE 20194/1For a cardholder or multimedia transaction, the values “0/0” are displayed.

• Old Badge ID/Issue - for an access level or badge transaction, indicates the previous badge ID and issue code, in <badge ID>/<issue code> format. If the transaction did not modify the badge ID or issue code, the current ones are displayed.For non-badge related transactions, the values “0/0” are displayed.

• Region/Mobile Name - indicates the name of the regional server node, mobile badging station, or master server that this transaction is destined for. This will match the Transactions for value, unless you’re on the master server and have selected “<All Mobile/Regions>”

• Transaction ID - each transaction has a unique ID which is generated by the software• Processed - the number of times that Replicator has attempted to process the transaction• Last Processed - the date and time that Replicator last attempted to process the transaction

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Enterprise Transactions Form

• User - the individual who generated the transaction. This can also be unknown, since users do not get replicated. This is valid only on the regional server node that the transaction was actually generated on.

• Originated - the server that the transaction originated on• Message - a description of what happened to the transaction

statusIndicates the total number of transactions in the listing window and the number of transactions selected. EXAMPLE “6 of 50 transactions selected”

Status Descriptions

Failed - Badge Type Is Currently In UseThe Badge Type cannot be deleted because it is still in use by badges at the target.

Failed - Badge Type Not FoundThe badge transaction has failed because the corresponding Badge Type is not present at the target.

Failed - Due to PreviousThe transaction is marked as failed due to a previous failure for the same object, or the parent object.

Failed - Duplicate ObjectThe transaction has failed because the object is considered a duplicate of an object that already exists at the target. Usually this indicates that a unique field on the object would be violated if the object were to replicate. There should be details present in the error text of the transaction.

Failed - Object Not On SourceThe Add/Modify transaction has failed because the object cannot be found in the source database.

Failed - Requires User DecisionThe transaction requires a user decision to process further.

Failed - Too many Active badges The badge transaction has failed because it would exceed the limit on active badges upon replication.

Failed - Unexpected or UnknownAn unexpected error occurred while processing the transaction.

RedundantTransaction was skipped because it is similar to another transaction for the same object.

SkippedTransaction was skipped by the target due to business logic (for example, Segmentation or Replication rules).

SuccessTransaction was successfully processed by the target.

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To doThe transaction is pending publication to the target.

To do - Awaiting Processing at DestinationTransaction was published to the target. Source is waiting for target to indicate the result of the transaction. For more information, refer to Set Up Retry of an “Awaiting Processing” Transaction on page 57.

To do - Pending Hardware TransferTransaction is associated with hardware that has not replicated to the target. The transaction will remain in this pending state until a hardware replication task has completed. Then the transaction will process again automatically. This status occurs when:

– An Access Level Assignment is uploaded and the Access Level does not exist on the target.

– A Precision Level Assignment is uploaded and the Precision Level does not exist on the target.

– A User is uploaded or downloaded and one of the user’s linked segments does not exist on the target.

– A User is uploaded and one of the user’s Access Levels does not exist on the target.– A Cardholder is uploaded or downloaded and one of the cardholder’s linked segments

does not exist on the target.

To do - Pending System Record DownloadTransaction is associated with system data that has not replicated to the target. The transaction will remain in this pending state until a system record download task has completed. Then the transaction will process again automatically. This status occurs when:

– An Access Level Assignment is downloaded to a Mobile Station and one of the Access Levels does not exist on the Mobile Station.

– A Precision Level Assignment is downloaded to a Mobile Station and one of the Precision Levels does not exist on the Mobile Station.

– A User is downloaded and the User Directory Accounts do not exist on the target.– A User is downloaded to a Mobile Station and one of the Access Levels linked to the

User does not exist on the target.– A Cardholder Directory Account is downloaded and the directory does not exist on the

target.– An Asset is downloaded and the Asset Type or Asset Sub-Type does not exist on the

target.

To do - User Decision, Awaiting RetryTransaction is still a To do, but is waiting for a decision by the user. For more information, refer to Retry Transactions on page 57.

WarningTransaction completed without errors, but a situation prevented the transaction from being marked as successful. The transaction should also be tagged with additional text to indicate the reason for the warning.

Warning - Some access levels not assigned due to rulesSome access levels are not assigned to the badge because the configured maximum was reached, or the badge does not have permission to some levels.

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Enterprise Transactions Form Procedures

Query and View Cardholder Transactions1. In the Transactions for drop-down list, select the computer whose transactions you wish to

view. On a master server or mobile badging host, you can select any or all currently defined regional server nodes/mobile badging stations. On a regional server node or mobile badging station, you can view transactions for the master server or mobile badging host only.

2. In the Transactions to View section:a. Select the checkbox(es) that correspond to the operations (Adds, Modifies, Deletes) you

wish to view in the listing window.b. Select the Include Object Name checkbox if you wish to view the object’s name. For

example, for a badge transaction, an additional “Object Name” and “SS#” column would be added to the listing window (after you click [Requery]), and the cardholder’s name and Social Security Number would be shown.

c. Select the status (Failed, Success, Warnings, and so on) you wish to view in the listing window. If you wish to search for a particular ID number, select the appropriate ID transaction type instead and specify a value in the ID field.For example, to view transactions for badge ID 1, select “ID - All transactions w/Badge ID [x]” and specify 1 in the ID field.

3. Click [Requery] to send your request to the database and update the listing window. The listing window will now contain only records of the selected operation types, having the selected status(es), and created on the selected computer.You can make different selections, but you must then click [Requery] each time to update the contents of the listing window.

Remove Transactions from the Database• To purge specific transactions, select in the listing window those transactions that you want to

remove. Then click [Purge Selected].• To purge all transactions that have been processed completely, click [Purge Completed

Transactions]. This includes Success, Redundant, Warning, and Skipped transactions.

Retry Transactions

Set Up Retry of an “Awaiting Processing” Transaction

Note: Transactions with the status <To do - Awaiting Processing at Destination> should only be retried if the transaction did not arrive at the destination node, but other transactions have arrived at the destination node.

1. In the Transactions to View section, select “To do” and then sort by timestamp to determine if any transactions in the <To do - Awaiting Processing at Destination> status are old enough to justify a retry.

2. Click [Requery] to update the listing window.3. In the listing window, select the transaction you wish to retry.

Note: You can only retry one <To do - Awaiting Processing at Destination> transaction at a time.

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4. Click [Retry Selected].5. Click [Requery] to update the listing window and the status table counters to reflect the change.

Note: If the transaction you are retrying is dependent on another transaction that has not replicated successfully yet (for example, the other transaction is <Failed> or <To do - Awaiting Processing>), then the transaction you are retrying will be marked <Failed - Due to Previous> until the other transaction it depends upon is processed.

Set Up Retry of “Failed” Transactions

Note: Transactions with the status <Failed - Requires User Decision> should not be handled as described in the previous steps. This status occurs when replication encounters pending transactions for the same object at two different nodes. This situation requires the user to decide which transaction to keep. To clear these transactions:

1. Locate the nodes showing the <Failed - Requires User Decision> transactions.2. Determine which transaction, on which node, you want to keep.3. Right-click on that transaction and select “Retry CHECKED Transaction(s)”. The status changes

to <To do - User Decision, Awaiting Retry>.4. After the transaction is marked “Success”, go to the other node, select the <Failed - Requires

User Decision> transaction, and then click [Purge Selected].

Note: If the transaction that was purged contained valid changes, then re-do the change after the kept transaction is replicated to all nodes.

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CHAPTER 7 Hardware Transactions Form

Function: Display hardware-related transactions

Displayed by: Select an Enterprise Master Server Node, Regional Server Node, or Mobile Station in the System Tree, then click “Hardware Transactions” in the Available Views pane.

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Hardware Transactions Form

Object TypeSelect an object type from the drop-down to filter the type of object transactions to be displayed.

Adds/Modifies/DeletesSelect the check boxes for the types of operations to be displayed.

Include previously processed transactionsSelect this check box to view previously processed transactions that have not yet been automatically purged by the system.

Transaction DirectionSelect whether to search the transactions upward, downward, or in both directions.

Target ServerSelect which server you would like to filter transactions from.

RefreshClick this button to refresh the list of hardware transactions in the listing window with the new filter criteria.

Hardware transactions listing windowFor each hardware transaction, the transaction ID, operation, object type, timestamp, primary key 1, primary key 2, primary key 3, primary key 4, primary key 5, and status are displayed.

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Hardware Transactions Form Procedures

Hardware Transactions Form Procedures

Display Hardware TransactionsThe Hardware Transactions form is used to display hardware-related transactions. To open the Hardware Transactions form:

1. Select a Master Server Node, Regional Server Node, or Mobile Station in the System Tree.2. Click “Hardware Transactions” in the Available Views pane.The Hardware Transactions window opens. The hardware-related transactions for all master server nodes, regional server nodes, or mobile servers in the configured Server Administration Zone will be displayed.

Refresh the Hardware Transactions FormThe results displayed in the Hardware Transactions Form are not updated real-time, but can be manually refreshed. Click [Refresh] to read the transactions from each Master Server Node, Regional Server Node, or mobile in the Server Administration Zone and get the current values.

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CHAPTER 8 Log Transactions Form

Function: Display log transactions

Displayed by: Select an Enterprise Master or Regional Server Node, or a Mobile Station in the System Tree. Then click “Log Transactions” in the Available Views pane.

Note: When selecting a Master Server Node, Last locations is the only transaction type available for viewing status and replication scheduling.

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Log Transactions FormLog Transactions Form: View Mode

Note: When viewing the time ranges for a different server’s replication schedule, you must take timezone differences into account. The time range you view is shown in your local time, not in the server’s time. The timestamp of the oldest transaction is also displayed in your local time.

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Log Transactions Form

Log Transactions Form: Modify Mode

Note: If the number of pending transactions exceeds the threshold (1500), then the transactions replicate immediately. Otherwise, replication waits up to 30 minutes and if the threshold still is not met, transactions replicate at that time.

EventsLists the number of to-do and failed events, as well as the timestamp of the oldest transaction of that type. Video events are included here. Also indicates when replication of events occurs.

User transactionsLists the number of to-do and failed user transactions, as well as the timestamp of the oldest user transaction. Also indicates when replication of user transactions occurs.

Alarm acknowledgmentsLists the number of to-do and failed alarm acknowledgments, as well as the timestamp of the oldest alarm acknowledgment transaction. Also indicates when replication of alarm acknowledgments occurs.

Last locationsLists the number of to-do and failed last location transactions, as well as the timestamp of the oldest last location transaction. Also indicates when replication of last location transactions occurs.

Note: The Use or Lose Badge feature on an Enterprise system is completely dependent on Last Locations information.

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Other transactionsLists the number of to-do and failed other transactions (for example, badge area location transactions and so on), as well as the timestamp of the oldest other transaction event. Also indicates when replication of other transactions occurs.

RefreshThe Status results displayed in the Log Transactions form are not updated real-time, but can be manually refreshed. Click this button to read the status from the selected server in the System Tree and retrieve the current values. The Failed log transactions listing window is also refreshed.

Failed log transactions listing windowLists all failed log transactions that were counted in the Status section. The information is arranged in rows and columns. Each row represents one transaction, and contains the following columns:• Object Type - Represents the type of failed transaction.• Transaction ID - Indicates the identifier of the failed transaction.• Timestamp - Indicates the date and time of when the transaction first occurred.• Error - Describes why the transaction failed.

Note: If ten or more failures occur for a particular “Object Type” of log record (except Last Location records), publication of additional log records for that type will stop replicating until the issue is resolved. This limitation does not apply to Last Location replication.

Retry failedSets the Failed transaction status back to To-do so that the LS Site Publication Server can try those transactions again. After clicking [Retry Failed], the listing window should be empty.

ModifyClick [Modify] to configure when replication of events, user transactions, alarm acknowledgments, last locations, and other transactions occurs.

Starting atThe time that log transaction replication will begin. For more information, refer to Configure When Replication Occurs on page 67.

Ending atThe time that log transaction replication will end. For more information, refer to Configure When Replication Occurs on page 67.

OKSaves changes and returns you to the Log Transactions form.

CancelCancels pending changes and returns you to the Log Transactions form.

ClearClick this button to clear any changes made to this form.

HelpClick this button to display online assistance for this form.

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Log Transactions Form Procedures

Log Transactions Form Procedures

Display Log TransactionsThe Log Transactions form is used to display to-do and failed log transactions. To open the Log Transactions form:

1. Select an Enterprise Master or Regional Server Node, or a Mobile Station in the System Tree.2. Click “Log Transactions” in the Available Views pane.The Log Transactions window opens. The log transactions for the node you selected in the System Tree are shown.

Refresh the Log Transactions FormThe results displayed in the Status section of the Log Transactions Form are not updated real-time, but can be manually refreshed. Click [Refresh] to read the transactions from the node you selected in the System Tree and get the current values.

Retry the Failed TransactionsClick [Retry failed] to set the Failed transaction status back to To-do so that the LS Site Publication Server can try those transactions again.

Configure When Replication OccursTo configure when replication of log transactions will occur:

1. Click [Modify].2. Configure the Starting at and Ending at times that replication of log transactions will occur.

The default Starting at configuration is 00:00:00, and the default Ending at configuration is 23:59:59. If you do not change these defaults, then the Replication occurs field on the Log Transactions Form indicates Always, which means the log transactions can replicate at any time.If you leave Starting at configured with the default 00:00:00, and then change the Ending at configuration to also be 00:00:00, then the Replication occurs field on the Log Transactions Form indicates Never, which means the log transactions will never replicate.

Notes: The Use or Lose Badge feature on an Enterprise system is completely dependent on Last Locations information.

These examples are shown in 24-hour time format. The actual time format shown depends on the time format of the workstation, which could be either 12-hour or 24-hour format.

Transactions (other than Last Location transactions) that have not replicated yet will not replicate after selecting Never, and are deleted from the replication queue. Last Location transactions are not deleted from the replication queue when selecting Never. Instead, these Last Location transactions remain in the queue and will replicate until you change the replication schedule to anything other than Never.

When changing from Never to Always, transactions from this point forward will replicate. Past transactions will not replicate.

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In general, it is best to leave replication of log transactions set to Always. The LS Site Publication Server service replicates faster than in earlier versions of OnGuard, so do not change this setting from Always unless necessary.

It is recommended to leave at least 1 hour between the Starting at and Ending at times. Shorter time intervals might not give the LS Site Publication Server service adequate time to perform the replication.

It is possible for the Starting at time to be greater than the Ending at time. For example, if you want user transactions to replicate from 11:00 PM to 1:00 AM, then the Starting at field should show 23:00:00 and the Ending at field should show 01:00:00.

3. When you are done configuring when replication occurs, click [OK] to save your changes and return to the Log Transactions Form, or click [Cancel] to return to the Log Transactions form without saving your changes.Do not restart the LS Site Publication Server service if you do not see these changes immediately. It might take up to 1 hour for changes to take effect.

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CHAPTER 9 Allocated IDs Form

Functions:

• Display information concerning pre-allocated IDs• Filter information by server or by table• View the status of all database tables in terms of the number of IDs reserved, assigned, and

unassigned• Obtain a block of pre-allocated IDs to be reserved for a given database table (when logged into a

regional server node or mobile database only).• Change the pre-allocated ID block size for a given database table (when logged into a regional

server node or mobile database only).• For a given database table, change the low water mark - maximum number of unassigned

reserved IDs, below which a warning will be displayed to the end-user during an add operation, and below which a new block of IDs will be automatically obtained during the next Replicator operation (when logged into a regional server node or mobile database only).

Displayed by:

Select the Master Server, Distributed ID Master, Regional Server Node, or Mobile Station in the System Tree, then click “Allocated IDs” in the Available Views pane.

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Allocated IDs Form

ServerSelect the name of the computer for which you wish to display ID-related information in the listing window.On a master server or host, you can choose any currently defined regional server node/mobile badging station, or “<All Regions/Mobiles>” to view all currently defined regional server nodes/mobile badging stations.On a regional server node or mobile badging station, you can view information for your own regional server node or mobile badging station only.

TableSelect the name of the table for which you wish to display information in the listing window, or “<All Tables>” for information about all tables in the database.

Get More IDs(Displayed only on a regional server node or mobile badging station) Displays the ID Allocation Operation window, enabling you to choose which pre-allocated IDs to get.

RefreshQueries the database transaction tables and updates the listing window.

Listing windowEach row contains information about one database table on the selected mobile badging station or regional server node.

Each entry is preceded by an icon. However, an icon (a table symbol with a starburst and an exclamation point) indicates that the table has reached its low water mark (LWM).Each row contains the following columns of information:• Region/Mobile Name - the name of the selected mobile badging station or regional server

node• Table - the table associated with the information contained in this row• First ID - the first ID in the pool of already allocated IDs• Next ID - the next available ID in the pool of already allocated IDs

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Allocated IDs Form

• Last ID - the last ID in the pool of already allocated IDs• Remaining IDs - the total number of unassigned IDs in the pool of already allocated IDs• Low Watermark (displayed only on a regional server node or mobile badging station) -

threshold below which a warning message will be displayed whenever a user adds another one of that item to the system

• Timestamp - date and time of the transaction

ID Allocation Operation Form(displayed by clicking [Get More IDs] on the Allocated IDs form)

Obtain more pre-allocated IDs for ALL tablesIf selected, pre-allocated IDs will be obtained for ALL tables in the database

Obtain more pre-allocated IDs for SELECTED tablesIf selected, pre-allocated IDs will be obtained for only those database tables that are currently selected in the listing window

Obtain more pre-allocated IDs for only tables that need them (Low Water Mark reached)

If selected, pre-allocated IDs will be obtained for only those database tables that have reached their low water mark (LWM).

Change the default ID and Low Water Mark settings (do NOT allocate any IDs)If selected, no pre-allocated IDs are obtained. Instead, the Pre-Allocated ID Ranges window is displayed, allowing you to modify the low water mark setting and the pre-allocated ID block size for any or all database tables.

OKAccepts the radio button choice and proceeds with ID allocation or LWM setting modification.

CancelCancels the selection and closes the ID Allocation Operation window.

HelpClick this button to display online assistance for this form.

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Pre-Allocated ID Ranges Form (1)To display this form:

1. Select “Segment” in the Table field.2. Select a record in the listing window.3. Click [Get More IDs].4. Select the [Obtain more pre-allocated IDs for SELECTED tables] option on the ID Allocation

Operation form.5. Click [OK].

Allocating IDs forThe name of your regional server node or mobile badging station.

TableIndicates the name of the database table.

First IDThe first ID in the pool of already allocated IDs.

Next IDThe next available ID in the pool of already allocated IDs.

Last IDThe last ID in the pool of already allocated IDs.

Remaining IDsThe total number of unassigned IDs in the pool of already allocated IDs.

Number of IDs to GetWhen you click [Get More IDs], this is the number of IDs that are obtained and reserved for assignment to this database item.

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Allocated IDs Form

Low Water MarkThe threshold below which a warning message will be displayed whenever a user adds another one of that item to the system. EXAMPLE: Suppose that the low water mark (LWM) for Cardholder IDs is 50. When all but 50 of the IDs pre-allocated for cardholders have been assigned, the LWM is reached. Then, when a user adds another cardholder to the system, a warning will be displayed indicating how many more cardholders can be added before you’ll run out of IDs. Once the LWM is reached and warnings are displayed, it’s a good idea to Get More IDs. This will automatically be done for you the next time the Replicator is run, or you can do so manually with this form.

Allocate New IDs NowIf clicked, the new ids specified on this form will be allocated.

CancelCancels the selection and closes the Pre-Allocated ID Ranges Form (1).

Pre-Allocated ID Ranges Form (2)To display this form:

1. Select “Segment” in the Table field.2. Select a record in the listing window.3. Click [Get More IDs].4. Select the [Change the default ID and Low Water Mark settings (do NOT allocate any IDs)]

option on the ID Allocation Operation form.5. Click [OK].

Number of IDs to GetWhen you click [Get More IDs], this is the number of IDs that are obtained and reserved for assignment to this database item.

Low Water Mark (LWM)The threshold below which a warning message will be displayed whenever a user adds another one of that item to the system. EXAMPLE: Suppose that the low water mark (LWM) for

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Cardholder IDs is 50. When all but 50 of the IDs pre-allocated for cardholders have been assigned, the LWM is reached. Then, when a user adds another cardholder to the system, a warning will be displayed indicating how many more cardholders can be added before you’ll run out of IDs. Once the LWM is reached and warnings are displayed, it’s a good idea to Get More IDs. This will automatically be done for you the next time the Replicator is run, or you can do so manually with this form.

New Number of IDs to GetEnter the new pre-allocated ID block size for this database item

New LWMEnter the new low water mark setting for this database item

Save New Values as DefaultSaves the changes you have made to LWMs and pre-allocated ID block sizes.

CancelCancels the changes you have entered and closes the window

Allocated IDs Form Procedures

Get More IDs1. If you wish to get more IDs for specific database tables, click on the corresponding entries in the

listing window. Otherwise, go on to step 2.2. Click [Get More IDs]. The ID Allocation Operation form will be displayed.3. Select the Obtain more pre-allocated IDs for radio button that corresponds to the database

tables you want to get IDs for (for all databases, for only the selected tables, or for only those tables having data at or below their low water mark).

4. Click [OK].5. The Pre-Allocated ID Ranges form will be displayed. The number of IDs to be obtained will be

listed for each table affected. You can change any of those values if you wish to get more or fewer IDs for a given table.

6. Click [Allocated New IDs Now]. This closes the Pre-Allocated ID Ranges form and updates the listing window of the Pre-Allocated IDs form.

Modify Low Water Mark & Block Size Values1. Click [Get More IDs]. The ID Allocation Operation form will be displayed.2. Select the Change the default ID and Low Water Mark settings (do NOT allocate any IDs)

radio button.3. Click [OK]. The Pre-Allocated ID Ranges form will be displayed.4. For each table (row) that you wish to change, enter the desired values in the New Number of IDs

to Get and New LWM columns. For the corresponding database table, the New Number of IDs to Get value specifies the number of IDs that will be reserved for that regional server node/mobile badging station whenever [Get More IDs] is pressed. The New LWM value specifies the threshold below which using up any more of those reserved IDs will trigger a warning.

5. Click [Save New Values as Default]. This closes the window and puts the new values into effect.

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CHAPTER 10 Regions/Mobile Stations Form

Functions:

• Identify all regional server nodes or mobile badging stations associated with your master server/host

• Display server information including server type, Region/Mobile computer name, and the ODBC data source to Region/Mobile (automatically created)

• Delete a serverDisplayed by:

Select the Master Server, Distributed ID Master, Regional Server Node, or Mobile Station in the System Tree, then click “Regions/Mobile Stations” in the Available Views pane.

Regions/Mobile Stations Form

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Region/Mobile NameLists all currently defined regional server nodes or mobile badging stations

Region/Mobile InformationIncludes the Server Type, Region/Mobile Computer Name, and ODBC Data Source to Region/Mobile fields

Server TypeSelect the type of station you’re defining. Choices include:• Distributed ID/Mobile Station - Choose this option if the station you’re defining is a

mobile badging station• Regional Server Node - Choose this option if the station you’re defining is a Regional

Server Node

Region/Mobile Computer NameThe actual computer name of the mobile badging station or regional server node. You can display the computer name by double-clicking on the Network icon in the Control Panel on the computer.

ODBC Data Source to Region/MobileChoices include all ODBC data sources currently defined on this computer. Select the data source for the regional server node or mobile badging station. The name should be the regional server node’s or mobile station’s computer name with the word “Lenel” appended to it.

DeleteUsed to remove the definition for a regional server node or mobile badging station

HelpClick this button to display online assistance for this form.

Regions/Mobile Stations Form Procedures

Delete A Mobile Badging Station Or Regional Server Node

Note: Only the “SA” user account can delete a mobile or regional server node. When a mobile station/regional server node is deleted, all data on that server which has not been uploaded to the master database will be permanently lost.

1. In the Region/Mobile Name window, click on the name of the regional server node or mobile badging station you wish to delete.

2. Click [Delete].3. Click [OK] when prompted to confirm the deletion.

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CHAPTER 11 Replication Settings Form

Functions:

• Configure the replication retry interval• Configure if the default access group is assigned whenever a new badge is replicated to the

system• Configure if changing a badge’s type causes its default access group to change automaticallyDisplayed by:

Select the Master Server, Distributed ID Master, Regional Server Node, or Mobile Station in the System Tree, then click “Replication Settings” in the Available Views pane.

Replication Settings Form

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Replication Retry Interval section

Retry failed credential transaction interval (minutes)Use this field to configure the amount of time, in minutes, that the LS Site Publication Server service will wait before trying to replicate failed credential transactions. The default is 5 minutes.Additionally, if the target’s LS Message Broker is not available, the Retry failed credential transaction interval field controls the interval the system uses to retry connecting to the target’s LS Message Broker and re-sending the pending To Do transactions.

Notes: Replication will only try to replicate failed credential transactions as configured in the ACS.INI file. The default number of retries is 3. To change this configuration, modify the RetryFailedTransactions value in the [DistributedExchange] section of the ACS.INI file.

If the target’s LS Message Broker is not available, however, the system will try reconnecting indefinitely, and is not limited by the number of retries configured in the ACS.INI file.

Access Level Assignment Options section

Notes: This section is disabled on Master servers and Mobile stations.

These options apply to downloaded badges, but not to uploaded badges.

Add default access group when a badge is addedIf selected, the default access group configured on the badge type is assigned whenever a new badge is replicated to the system. This option is selected by default. De-select this option if the default access group is not configured, or if you want the assignment of a badge’s access group to always be a manual process.

Change default access group when a badge type is modifiedIf selected, changing a badge’s type causes the badge’s default access group to change to the default access group of the new badge type automatically when replicated to the system. This option is deselected by default.

Note: Default access groups are commonly configured for the “main” doors so that when a user’s badge replicates to other regions, the user can enter the building but not have access everywhere.

Replication Settings Form Procedures

Configure Replication Settings

Note: It will take up to 5 minutes for the following Replication configuration changes to become active on the LS Site Publication Server.

1. In the Replication Settings window, use the Replication retry interval section to enter the number of minutes you want Replication to wait before retrying to replicate credential data that

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Replication Settings Form Procedures

was not replicated successfully. This includes credential data that did not replicate because the target’s LS Message Broker was not available.

2. In the Replication Settings window, select Add default access group when a badge is added if you want the default access group to be assigned whenever a new badge is replicated to the system.

3. In the Replication Settings window, select Change default access group when a badge type is modified if you want a badge’s default access group to change to the default access group of a different badge type automatically when that badge type is assigned to the badge.

4. Click [OK] when finished.

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CHAPTER 12 Replicator Schedule Form

Functions:

• Schedule when the LS Replicator service will run, causing replication of hardware and system tables to occur

Note: You do not schedule credential data because it is replicated automatically by the LS Site Publication Server service.

• Select image download options associated with replication of badge types• Run the replication once without changing the scheduleDisplayed by:

Select a Regional Server Node or Mobile Station in the System Tree, then click “Replicator Schedule” in the Available Views pane.

Replication OverviewA replication schedule must be setup on the Replicator Schedule form, and the LS Replicator service is used to accomplish replication.

Replication functions include:

• Transfer hardware records to the Parent Node• Download system records from the Parent NodeWhen creating a replication schedule, the uploads for all the Regional Server Nodes should be done first, and the downloads from the Parent Node to the Regional Server Nodes should be done second.

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Replicator Schedule Form

Service statusIndicates whether the LS Replicator service is running.

Host nameIdentifies the name of the computer where the LS Replicator service is run.

Current time inWhen scheduling an action, select which time zone you want the action to be scheduled in. The selections in the drop-down list are listed sequentially, and each includes:• The world time zone’s clock time relative to Greenwich Mean Time. For example,

(GMT+05:00) indicates that the clock time in the selected world time zone is 5 hours ahead of the clock time in Greenwich, England.

• The name of one or more countries or cities that are located in that world time zone.

Listing windowDisplays a list of all scheduled actions. The action type, description, enabled, schedule, World Time Zone, next run time, status, last run time, last result, and segment are displayed for each scheduled action.

AddClick this button to open the Replicator Properties folder and add a scheduled action.

ModifyClick this button to open the Replicator Properties folder and modify the selected scheduled action.

DeleteClick this button to delete the selected scheduled action.

HelpClick this button to display online assistance for this form.

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Replicator Properties Folder - Replicator Form

Replicator Action Right-Click MenuIf you right-click on a replicator action in the listing window, a menu will be displayed. The menu contains the following options:

Replicator Properties Folder - Replicator Form(displayed by clicking [Add] on the Replicator Schedule form)

Right-click menu option Description

Add Action Selecting this option does the same thing as clicking [Add] on this form. It opens the Replicator Properties folder and allows you to add a scheduled action.

Start Action Starts the selected action immediately.

Stop Action Stops the selected action immediately.

Disable Action or Enable Action

Changes the Enabled state of the schedule between Yes and No.

View Action History

Displays the Action History form, where the name of the action, when the action was run, the result, the application, and any errors or messages that resulted from the action are all displayed.

View Current Status

Displays the current status of the action, including whether it is running or not. It also gives the option to retry the action.

Refresh Action Refreshes times, status, etc. according to the action.

Delete Action Selecting this option does the same thing as selecting as action, then clicking [Delete] on this form. It allows you to delete the selected scheduled action.

Modify Action Selecting this option does the same thing as selecting an action, then clicking [Modify] on this form. It allows you to open the Replicator Properties folder and modify the selected scheduled action.

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Transfer hardware recordsIf selected, hardware records will be uploaded to the Parent Node.

System record downloadIf selected, all tables that are system-related (system configuration, badge configuration, drop-down lists, and so on) will be included in the download.

OKAdds or makes the changes for the scheduled action.

CancelCancels pending changes and returns you to the Replicator Schedule form.

HelpClick this button to display online assistance for this form.

Replicator Properties Folder - Schedule Form(displayed by clicking [Add] on the Replicator Schedule form, then clicking the Schedule tab)

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Replicator Properties Folder - Schedule Form

World time zoneSelect the time zone you want the action to be scheduled in. The selections in the drop-down list are listed sequentially, and each includes:• The world time zone’s clock time relative to Greenwich Mean Time. For example, (GMT

+05:00) indicates that the clock time in the selected world time zone is 5 hours ahead of the clock time in Greenwich, England.

• The name of one or more countries or cities that are located in that world time zone.

Schedule typeContains the One time radio button, the On date and At time fields, as well as the Recurring radio button and [Change] button.

One timeSelect this radio button if you want the action to occur just one time. When this radio button is selected, you must also enter values in the On date and At time fields.

On dateWhen the One time radio button is selected, enter the date that you want the action to occur. The current date is entered by default, but you can change this value by typing a numeric date into the field, or by selecting a date from the drop-down calendar.

To select a month, click the and navigation buttons.

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You can also select a month by clicking on the displayed month to access a list of months. Click the month you want to select it.Navigate to a year by clicking on the displayed year to access a list of years. If you do not see

the desired year, click the and navigation buttons. Click the year you want to select it.Once you have selected a month and a year, click on the day that you want the action to occur.

At timeWhen the One Time radio button is selected, enter the time that you want the action to occur.

RecurringSelect this radio button if you want to schedule the action to occur more than once.

ChangeClick this button to open the Edit Recurring Action Schedule window.

Enabled (scheduled action runs at specified time)Select this check box to enable the action.

OKClick this button to save your changes and exit out of the window.

CancelClick this button to exit the window without saving your changes.

HelpClick this button to display online assistance for this form.

Replicator Actions RecommendationsConsider the following recommendations when creating Replicator actions:

• Each Replicator action on the same Regional Server Node should be scheduled to occur at least one minute apart. Scheduling actions that start at exactly the same time will cause unnecessary congestion.

• Schedule a Transfer Hardware Records action to occur every hour.• Schedule a System Record Download action to occur once a day, at 4:00 AM.

Replicator Schedule Form Procedures

Schedule Replication1. Click [Add]. The Replicator Properties folder opens, and the Replicator form is displayed.

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Replicator Schedule Form Procedures

2. Select the Replicator task that you would like to schedule.3. Click the Schedule tab. The Schedule form is displayed.

4. From the World time zone drop-down list, select which time zone you want the action to be scheduled in. The selections in the drop-down list are listed sequentially, and each includes:• The world time zone’s clock time relative to Greenwich Mean Time. For example,

(GMT+05:00) indicates that the clock time in the selected world time zone is 5 hours ahead of the clock time in Greenwich, England.

• The name of one or more countries or cities that are located in that world time zone.5. If you want to schedule the action to occur more than once, skip this step and proceed to step 6. If

you want to schedule the action to occur once:a. Select the One time radio button.

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b. In the On date field, the current date is entered by default, but you can change this value by typing a numeric date into the field, or by selecting a date from the drop-down calendar.

– To select a month, click the and navigation buttons.– You can also select a month by clicking on the displayed month to access a list of

months. Click the month you want to select it.– Navigate to a year by clicking on the displayed year to access a list of years. If you do

not see the desired year, click the and navigation buttons. Click the year you want to select it.

– Once you have selected a month and a year, click on the day that you want the action to occur.

c. In the At time field, select the time when you want this action to occur. Proceed to step 7.6. If you want to schedule the action to occur more than once:

a. Select the Recurring radio button.b. Click [Change]. The Edit Recurring Action Schedule window opens.

c. Do one of the following:– Select the Daily radio button in the Occurs section if you want the action to occur on a

daily basis.If you want the action to occur every day, in the Daily section, type the number 1 in the Every___day(s) field. If you want the action to occur every other day, type the number 2, and so on.

– Select the Weekly radio button in the Occurs section if you want the action to occur on a weekly basis.If you want the action to occur every week, in the Weekly section, type the number 1 in the Every___week(s) on field. If you want the action to occur every other week, type

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Replicator Schedule Form Procedures

the number 2, and so on. You must also select the checkbox that corresponds with the day of the week that you want the action to occur.For example, if you want the action to occur every other Monday, type the number 2 in the Every___week(s) on field, and select the Mon checkbox.

– Select the Monthly radio button in the Occurs section if you want the action to occur on a monthly basis. Then, do one of the following:Select the Day___of every___month(s) radio button and type in which day of how many months you want the action to occur.The following example shows an action being scheduled to occur on the 4th day of every 6th month.

– Select the The___of every___month(s) radio button and enter which day of how many months you want the action to occur.The following example shows an action being scheduled to occur of the 2nd Tuesday of every 3rd month.

d. In the Daily frequency section, do one of the following:– If you want the action to occur only once on its scheduled day(s), select the Occurs

once at___ radio button and enter a time.The following example shows an action being scheduled to occur at 12:00 PM.

– If you want the action to occur more than once on its scheduled day(s), select the Occurs every___starting at___ending at___ radio button and enter the hours that you want the action to occur.The following example shows an action being scheduled to occur every 2 hours, starting at 9:00 AM and ending at 5:00 PM.

e. Enter the action’s Start date. The current date is entered by default, but you can change this value by typing a numeric date into the field, or by selecting a date from the drop-down calendar.

– To select a month, click the and navigation buttons.– You can also select a month by clicking on the displayed month to access a list of

months. Click the month you want to select it.

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– Navigate to a year by clicking on the displayed year to access a list of years. If you do

not see the desired year, click the and navigation buttons. Click the year you want to select it.

– Once you have selected a month and a year, click the day that you want the action to begin occurring.

f. Enter the action’s End date. The current date is entered by default, but you can change this value by typing a numeric date into the field, or by selecting a date from the drop-down calendar.

– To select a month, click the and navigation buttons.– You can also select a month by clicking on the displayed month to access a list of

months. Click the month you want to select it.– Navigate to a year by clicking on the displayed year to access a list of years. If you do

not see the desired year, click the and navigation buttons. Click the year you want to select it.

– Once you have selected a month and a year, click on the day that you want the action to stop occurring.

Note: You do not have to select an end date. If you do not want to set an end date, select the No end date radio button.

g. Click [OK].7. Now you must configure the action that you have just scheduled. Select the tab to the left of the

Schedule tab (this tab will correspond to the specific action properties window which you are viewing).If you need assistance adding an action, refer to the Actions appendix in the System Administration User Guide.

Run a Task Now1. In the display window, select the task you wish to run now.2. Right-click the task, and select Start Action.

View Action History1. Right-click on a Replicator action in the listing window.2. A menu will be displayed. Select the View Action History choice.3. The Action History form will be displayed, and the name of the action, when the action was run,

the result, the application, and any errors or messages that resulted from the action are all displayed.

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Replicator Schedule Form Procedures

View the Current Status of an Action1. Right-click on a Replicator action in the listing window.2. A menu will be displayed. Select the View Current Status choice.3. A message similar to the following will be displayed:

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CHAPTER 13 Replicator Status Form

Function:

Displays real-time status of Replication

Displayed by:

Select an Enterprise Regional Server or Mobile Station in the System Tree, then click “Replicator Status” in the Available Views pane.

Replicator Status Form

Listing windowDisplays the real-time status of Replication. For each action, the name, status, current progress, start time, end time, and elapsed time are displayed. Also displayed is the total number of transactions, as well as how many successful, warning, and failed transactions were processed.

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Notes: The Listing window only shows the status, current progress, and times (start, end, and elapsed) when the LS Replicator service is running. If this service is not running, then the Listing window shows “Unknown.”

If you manually run the Replicator application, the status of the replication can be seen in the Replicator status window and not in Replication Administration.

HelpClick this button to display online assistance for this form.

Replicator Status Form Procedures

View the Real-Time Status of ReplicationThe Replicator Status form is used to display the real-time status of Replication. Items included in the status are:

• Name of the action• Status• Current progress• Start time, end time, and elapsed time• Total transactions, with a break-down showing how many of that total were successful, warning,

and failed transactionsTo display the real-time status of Replicator, simply click “Replicator Status” beneath an Enterprise Regional Server or Mobile Station in the System Tree. The Replicator Status form will be displayed.

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Administration

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CHAPTER 14 System-Wide Cardholder Search

Functions:

• Search cardholder information on all servers configured in the Server Administration Zone• Search using EMP.ID and/or BADGE.BADGEKEY as the search parametersDisplayed by:

Selecting the System-Wide Cardholder Search choice from the Administration menu.

Note: Only users who have view access to either cardholders or visitors will have access to the System-Wide Cardholder Search.

System-Wide Cardholder Search Form

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Cardholder listing windowDisplays Cardholders that match the specified search criteria.

SearchStarts the Cardholder search and displays the System-Wide Cardholder Search: Search Type window.

Cancel SearchIf a search is executing, clicking this button stops it immediately. The results that the search yielded will be displayed in the Cardholder listing window.

View CardholderDisplays information for the cardholder on the server that is selected. For example, if you select a cardholder on Regional Server Node 1, only that cardholder’s information that is on Node 1 will be shown.

System-Wide Cardholder Search: Search Type Form

Cardholder Search TypeContains the Standard Cardholder Search and Advanced Cardholder Search options.

Standard Cardholder SearchSearches cardholder information on all servers configured in the Server Administration Zone. This search uses the same method and screens as a cardholder search from within System Administration and ID CredentialCenter.

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System-Wide Cardholder Search: Advanced Form

Advanced Cardholder SearchSearches cardholder information on all servers configured in the Server Administration Zone. This search allows more accurate search of information based on specific transactions. It does so by using two database keys EMP.ID and BADGE.BADGEKEY for the search.

BackThis button is not used.

NextProceeds to the next screen in the System-Wide Cardholder Search

CancelCancels the cardholder search and returns to the System-Wide Cardholder Search form.

HelpClick this button to display online assistance for this form.

System-Wide Cardholder Search: Advanced Form

Advanced Search OptionsContains the Search by EMP.ID and Search Values fields, as well as the Search by BADGE.BADGEKEY and Search Values fields.

Search by EMP.IDIf selected, specify the EMP.ID value to search for.

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Search by EMP.ID - Search ValuesEMP.ID to search for.

Search by BADGE.BADGEKEYIf selected, specify the BADGE.BADGEKEY value to search for.

Search by BADGE.BADGEKEY - Search ValuesBADGE.BADGEKEY to search for.

BackReturns to the previous screen in the System-Wide Cardholder Search

NextProceeds to the next screen in the System-Wide Cardholder Search

CancelCancels the cardholder search and returns to the System-Wide Cardholder Search form.

HelpClick this button to display online assistance for this form.

System-Wide Cardholder Search Wizard: Find People Form

If the FormsDesigner application has been used to customize your cardholder data, the elements on your System-Wide Cardholder Search Wizard: Find People form will be different.

Enter information to search for in the fields and click [Next].

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System-Wide Cardholder Search Wizard: Display Configuration Form

System-Wide Cardholder Search Wizard: Display Configuration Form

Result Display ConfigurationContains the Current Search Results Display Configuration drop-down list, as well as the [Add], [Modify], and [Delete] buttons.

Current Search Results Display ConfigurationControls which cardholder and badge fields are displayed in the search results list. Once a configuration has been added, it can be used when performing searches. Choices include:• <<New Configuration>> - Select this option, then click [Add] to add a new configuration.• Names of configurations that were already created

AddEnabled for selection only if “<<New Configuration>>” is selected in the Current Search Results Display Configuration drop-down.

ModifyEnabled for selection only if a configuration is selected in the Current Search Results Display Configuration drop-down list. Displays the System-Wide Cardholder Search Display Configuration form, where you can choose what cardholder and badge fields to include in the configuration.

DeleteDeletes the configuration that is selected in the Current Search Results Display Configuration drop-down list. You will be asked to confirm the deletion before the configuration is actually deleted.

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Other Search OptionsContains the Highlight Data Differences checkbox.

Highlight Data DifferencesCardholder and badge records that are in different Regional Server Nodes may contain different data. If this checkbox is selected, a red “!” will be displayed on records in the search results list that are different from the selected record. This is very useful for troubleshooting.

FinishCompletes the Cardholder Search Wizard and displays the search results on the System-Wide Cardholder Search Form.

CancelCancels the cardholder search and returns to the System-Wide Cardholder Search form.

HelpClick this button to display online assistance for this form.

System-Wide Cardholder Search Procedures

Search for a Cardholder or Badge Across an Entire System1. Click [Search].2. The System-Wide Cardholder Search: Search Type form will be displayed.

a. Select a cardholder search type. Choices include:

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– Standard Cardholder Search - Searches cardholder information on all servers configured in the Server Administration Zone. This search uses the same method and screens as a cardholder search from within System Administration and ID CredentialCenter.

– Advanced Cardholder Search - Searches cardholder information on all servers configured in the Server Administration Zone. This search allows more accurate search of information based on specific transactions. It does so by using two database keys EMP.ID and BADGE.BADGEKEY for the search.

b. Click [Next].3. If you selected the Standard Cardholder Search option, skip this step. Otherwise, the System-

Wide Cardholder Search: Advanced form will be displayed.

a. Select an advanced search option and specify a search value. You can search by EMP.ID and/or by BADGE.BADGEKEY.

b. Click [Next].4. The System-Wide Cardholder Search Wizard: Display Configuration form will be displayed.

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5. In the Current Search Results Display Configuration drop-down list, select the configuration you wish to use to display the search results. This configuration determines what cardholder and badge fields are displayed in the search results list. Choices include:• Names of previously saved cardholder search configurations• <<New Configuration>>If you select an existing configuration, proceed to step 7. If you want to add a new configuration, proceed to step 6.

6. To add a new configuration:a. In the Current Search Results Display Configuration drop-down list, select “<<New

Configuration>>.”b. Click [Add].c. The System-Wide Cardholder Search Display Configuration window will be displayed.

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i. In the Configuration name field, type a unique, descriptive name for the configuration.ii. In the Cardholder/Badge Fields listing window, select the cardholder or badge field that

you want to view.iii. Click [>>].iv. Repeat for each cardholder or badge field that you want displayed in the search results

list.v. Click [Save]. The configuration will be saved, and you will be able to select it in the

Current Search Results Display Configuration drop-down list when doing future searches.

7. Select the Highlight Data Differences checkbox if you wish a red “!” to be displayed on records in the search results list that are different from the selected record.

8. Click [Finish]. The search results list will be displayed on the System-Wide Cardholder Search form.

Highlight Data Differences Between Records1. Follow the “Search for a Cardholder or Badge Across an Entire System” procedure, making sure

to select the Highlight Data Differences checkbox in step 7.2. On the System-Wide Cardholder Search form in the Cardholder listing window, select a record.

A red “!” will be displayed on records in the search results list that are different from the selected record, as in the following illustration:

View a Cardholder Record from System Administration1. Follow Search for a Cardholder or Badge Across an Entire System on page 102.2. Select the cardholder or badge record you wish to view.3. Click [View Cardholder]. The cardholder or badge record on the server specified in the selected

search results record will be displayed. For example, you would see the information for Shelly Lawrence on the machine SLAWREN1-DT if the system was configured as in the following screenshot:

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CHAPTER 15 System Alert Configuration Form

Functions:

• Configure individual alert thresholds for the Master Server Node and Regional Server Nodes (not Mobiles)

• Configure e-mail or page recipients for different alertsDisplayed by:

Selecting the System Alert Configuration choice from the Administration menu.

System Alert Configuration Form OverviewThe System Alert Configuration form is used to configure alerts to be sent via e-mail and paging. System Alerts function in a similar manner to e-mail and paging events in Alarm Monitoring, using the Linkage Server and GOS. Recipients will be linked up to their associated alerts and will receive either an e-mail or a page containing that alert’s information when the threshold is reached.

Notes: E-mail recipients must first be configured in the System Administration application on the Recipients form in the Global Output Devices folder. (The Recipients form is displayed by selecting Global Output Devices from the Administration menu, then clicking on the Recipients tab.)

The threshold for each alert can be set for each e-mail or page, and multiple alerts can be configured with different thresholds.

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System Alert Configuration Form

Enterprise server to configure alerts onSelect the Master Server Node or Regional Server Node to configure the alerts for. The Master Server Node and all Regional Server Nodes and Mobiles in the system will be listed to choose from.

System Alert Configuration listing windowSelect the type of transaction for which you wish to configure alerts.

MessagesContains the Messages listing window and the [View], [Edit], [Add E-mail], [Remove], and [Add Page] buttons.

Messages listing windowIndicates the messages that are currently defined for the selected system alert.

• A Type of indicates an e-mail message

• A Type of indicates a pager messageFor each message that is configured, the Type, who the message is To, the Message, the Transaction Threshold, and Time threshold are listed.

ViewDisplays the recipient(s), subject, and content of the selected message.

EditEnabled for selection only in Modify Mode when a message is selected in the Messages listing window. Displays the Edit E-Mail Message form. The current settings are displayed, and you can change who to send a message to, the threshold count that must be reached before the message is sent, the subject, and the message.

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RemoveEnabled for selection only in Modify Mode when a message is selected in the Messages listing window. The selected message will be deleted without confirmation.

Add E-mailEnabled for selection only in Modify Mode. Displays the Add E-Mail Message form, on which you can configure who to send a message to, the threshold count that must be reached before the message is sent, the subject, and the message. An e-mail message can also be sent automatically if a transaction with To-do status is still unprocessed after a specified length of time.

Add PageEnabled for selection only in Modify Mode. Displays the Add Pager Message form, on which you can configure who to send a message to, the threshold count that must be reached before the message is sent, and the message. A pager message can also be sent automatically if a transaction with To-do status is still unprocessed after a specified length of time.

AddThis button is not used.

ModifyClick this button to enter Modify Mode. In Modify Mode, you can add an e-mail message, add a pager message, edit a message, or remove a message.

DeleteThis button is not used.

HelpClick this button to display online assistance for this form.

CloseCloses the System Alert Configuration form.

OKSaves any new or modified messages.

CancelDisplayed only in Modify Mode. Cancels anything you’ve done on the System Alert Configuration form since [Modify] was clicked and closes the System Alert Configuration form.

ClearDisplayed only in Modify Mode.

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Add E-Mail Message Form

ToClicking this button will display the Select Recipient window, from which you can select addresses that will receive the message.

Transaction countWhen the number of transactions (of the specified transaction type) exceeds this number, the message will be sent automatically.

Oldest time (transactions with To-do status only)When a transaction is still unprocessed after the specified length of time, the e-mail message will be sent automatically. To specify the time, enter a number in the field, and then select either day(s), hour(s), or minute(s) in the drop-down.Use this feature to set up multiple alerts at different time intervals to ensure someone responds. For example, create an alert that is sent the person in charge of monitoring the system when a transaction is not processed after 15 minutes. Create a second alert that is sent to department supervisors or managers if the transaction is not processed after 45 minutes.

SubjectType a description for the alarm, which will be displayed in the subject line of the message.

MessageDetermines what will be displayed in the message.

OKSaves changes and returns you to the System Alert Configuration form.

CancelCancels pending changes and returns you to the System Alert Configuration form.

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Add Pager Message Form

Add Pager Message Form

ToClicking this button will display the Select Recipient window, from which you can select addresses that will receive the message.

Transaction count thresholdWhen the number of transactions (of the specified transaction type) reaches this number, the message will automatically be sent.

Oldest time (transactions with To-do status only)When a transaction is still unprocessed after the specified length of time, the pager message will be sent automatically. To specify the time, enter a number in the field, and then select either day(s), hour(s), or minute(s) in the drop-down.Use this feature to set up multiple alerts at different time intervals to ensure someone responds. For example, create an alert that is sent the person in charge of monitoring the system when a transaction is not processed after 15 minutes. Create a second alert that is sent to department supervisors or managers if the transaction is not processed after 45 minutes.

MessageDetermines what will be displayed in the message.

OKSaves changes and returns you to the System Alert Configuration form.

CancelCancels pending changes and returns you to the System Alert Configuration form.

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System Alert Configuration Form Procedures

View a MessageA message can be viewed when the System Alert Configuration form is in View Mode or in Modify Mode. To view a message:

1. In the Enterprise server to configure alerts on drop-down list, select the Master Server Node or Regional Server Node you want to view messages for.

2. In the System Alert Configuration listing window, select the type of transaction you want to view messages for.

3. In the Messages listing window, select the e-mail or pager message you want to view.4. Click [View] to display the message contents. If you selected an e-mail message, the ViewThe E-Mail Message form will be displayed. If you selected a pager message, the View Pager Message will be displayed.

Add an Automatic E-mail Message

Note: E-mail recipients must first be configured in the System Administration application on the Recipients form in the Global Output Devices folder. (The Recipients form is displayed by selecting Global Output Devices from the Administration menu, then clicking on the Recipients tab.)

1. In the Enterprise server to configure alerts on drop-down list, select the Master Server Node or Regional Server Node you want to add an automatic e-mail message for.

2. In the System Alert Configuration listing window, select the type of transaction you want to add an automatic e-mail message for.

3. Click [Modify].4. Click [Add E-mail] to display the Add E-Mail Message form.5. To specify message recipient(s), click [To]. This opens the Select Recipient form, which contains

a list of all currently defined e-mail recipients.

Select one or more recipients by clicking on their icons to place a checkmark on each. Click [OK] when you have selected all intended recipients.

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System Alert Configuration Form Procedures

6. Enter the Transaction count threshold. When the number of transactions for the selected type of transactions reaches this number, the e-mail message will automatically be sent.

7. For Oldest time, enter a value and select day(s), hour(s), or minute(s) from the drop-down. When a transaction is still unprocessed after the specified length of time, the email message will be sent automatically.

8. Enter the Subject of the message.9. In the Message field, enter the actual content of the message to be sent. Notice that the number of

characters contained in the message is displayed in the lower right corner of the window.10. Click [OK] to save your changes and close the Add E-Mail Message form. Or, click [Cancel] to

exit without saving your changes.11. After you have added all the e-mail messages you want sent, click [OK] on the System Alert

Configuration form.

Add an Automatic Pager Message

Note: Page recipients must first be configured in the System Administration application on the Recipients form in the Global Output Devices folder. (The Recipients form is displayed by selecting Global Output Devices from the Administration menu, then clicking on the Recipients tab.)

1. In the Enterprise server to configure alerts on drop-down list, select the Master Server Node or Regional Server Node you want to add an automatic pager message for.

2. In the System Alert Configuration listing window, select the type of transaction you want to add an automatic pager message for.

3. Click [Modify].4. Click [Add Page] to display the Add Pager Message form.5. To specify message recipient(s), click [To]. This opens the Select Recipient form, which contains

a list of all currently defined pager recipients.

Select one or more recipients by clicking on their icons to place a checkmark on each. Click [OK] when you have selected all intended recipients.

6. Enter the Transaction Count threshold. When the number of transactions for the selected type of transactions reaches this number, the pager message will automatically be sent.

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7. For Oldest time, enter a value and select day(s), hour(s), or minute(s) from the drop-down. When a transaction is still unprocessed after the specified length of time, the pager message will be sent automatically.

8. In the Message field, enter the actual content of the message to be sent. Notice that the number of characters contained in the message is displayed in the lower right corner of the window.

9. Click [OK] to save your changes and close the Add Pager Message form. Or, click [Cancel] to exit without saving your changes.

10. After you have added all the pager messages you want sent, click [OK] on the System Alert Configuration form.

Edit an Automatic Message1. In the Enterprise server to configure alerts on drop-down list, select the Master Server Node or

Regional Server Node you want to edit an automatic message for.2. In the System Alert Configuration listing window, select the type of transaction you want to

change an automatic message for.3. Click [Modify].4. In the Messages listing window, select the message you want to change.5. Click [Edit] to display the message contents. If you selected an e-mail message, the Edit E-Mail

Message form will be displayed. If you selected a pager message, the Edit Pager Message form will be displayed.

6. Make any desired changes.7. Click [OK] to save your changes and close the Edit E-Mail Message or Edit Pager Message form.8. Click [OK] on the System Alert Configuration form to save your changes, or [Cancel] to lose

them.

Remove an Automatic Message1. In the Enterprise server to configure alerts on drop-down list, select the Master Server Node or

Regional Server Node you want to delete an automatic message for.2. In the System Alert Configuration listing window, select the type of transaction you want to

delete an automatic message for.3. Click [Modify].4. In the Messages listing window, select the message you want to delete.5. Click [Remove].6. Click [OK] on the System Alert Configuration form to delete the message, or [Cancel] to not

delete the message.

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ACS.INI Settings for Alerts

ACS.INI Settings for AlertsThe Linkage Server and GOS are responsible for sending alerts via e-mail and paging. There are settings in the ACS.INI file that control how often the thresholds are checked. The following ACS.INI entries are automatically put in after running the Linkage Server as a service:

ACS.INI entry Description

GOS_Lastchecked=1012904898 ;; 2/5/2002 10:28:18 AM

This is the time in number of seconds past 1/1/1970. This represents the last time that the alert thresholds were checked.

GOS_CheckInterval=240 ;; (minutes) - interval to check and send GOS alerts

Number of minutes since (GOS_Lastchecked) before attempting to check the count-based alert thresholds. Default is 240 minutes, or 4 hours.Time-based alert thresholds are checked every minute.

GOS_SendAlertOnlyOnceDaily=1 Controls whether multiple alerts are sent during the same day. When the setting is 0, an alert is sent at the configured interval (GOS_CHECKINTERVAL) as long as the threshold is met, regardless of whether this is a count-based or time-based alert.When the setting is 1 and an e-mail/page is sent, the e-mail/page will NOT be sent again until the date changes. For example, if the GOS_CheckInterval is 10, a page will not be sent every 10 minutes for the same threshold violation. Instead, another page will be sent when the date changes.

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CHAPTER 16 System Diagnostic Tool

Function:

Display the status of machines (Master Server Node, Regional Server Nodes, and Mobiles) in the Enterprise system

Displayed by:

Selecting System Diagnostic Tool from the Administration menu.

System Diagnostic Tool OverviewThe System Diagnostic Tool is used to check the status of all the machines involved in an Enterprise system. The System Diagnostic Tool can be utilized when a user is logged directly into a Regional Server Node, not just when logged into a Master Server. All tool bar options and menu items are available to the user when logged in directly to a Regional Server Node. For a list of specific diagnostic checks performed, refer to System Diagnostic Tool Form on page 118.

The results from the diagnostic will be displayed in a table view showing all the machine’s results at once. The results for each test will be color coded according to their severity. The colors used are configurable, but the default colors are black for good values, and red for when a threshold value is reached.

The user’s configured Diagnostic thresholds will be saved on the Enterprise Master Server Node according to their user ID, making the configurations for the tool user specific.

The earliest timestamp is displayed for a number of different types of transactions. For each type of transaction, this date indicates the “oldest” transaction and shows that replication services have not successfully run since that date. Check the System Diagnostic Tool Form to confirm that all necessary services are running. If all required services are running, use the following views on the Administration > Enterprise Transaction Statistics form to examine the “old” transactions:

• Enterprise Transactions• Hardware Transactions• Log Transactions

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System Diagnostic Tool Form

RefreshThe results displayed on the System Diagnostic Tool form are not updated real-time, but can be manually refreshed. Click this button to read the status from each server in the Server Administration Zone and get the current values.

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System Diagnostic Tool Form Procedures

Diagnostic checksA list of checks that are done for the Master Server Node and Regional Server Nodes including:• Whether Replication is running

– If “Yes” appears in the Diagnostic Tool form, then the LS Site Publication Server, LS Message Broker, and the Replication Server (for regions) are running.

– If “No” appears in the Diagnostic Tool form, then not all of the required servers are running. The servers not running are identified.

• If Failed hardware transactions exist• The number of various To-Do, Successful, Warning, Skipped, and Failed transactions, and

their earliest timestamp• The number of other log transactions (non-user transactions, events, and alarm

acknowledgments) and their earliest timestamp• The size of the database and the database log file• The size of the logs directory in the C:\ProgramData\Lnl\ directory• The cumulative average of the previous 25 transactions (Age of Credential To-do

transaction); this transaction is configurable, and determines the maximum amount of time allowed for a to-do transaction to remain unprocessed.

Master Server and Regional Server Node columnsThe Master Server Node and each of the Regional Server Nodes are listed in separate columns. The results from the diagnostic are color-coded according to their severity. Thresholds that are exceeded will be displayed in a different color, which is red by default.You can configure the thresholds for each of the diagnostic checks and the colors that are used to display the results by selecting Diagnostic Tool Configuration from the Configuration menu.

System Diagnostic Tool Form Procedures

View the Status of All Servers in a Server Administration ZoneThe System Diagnostic Tool is used to display the status of the Master Server and all Regional Server Nodes and Mobiles configured in the Server Administration Zone for your user account all on in a single window. To do this:

1. Select System Diagnostic Tool from the Administration menu.2. The System Diagnostic Tool opens. The status for all servers in the configured Server

Administration Zone will be displayed.For a list of specific diagnostic checks displayed, refer to System Diagnostic Tool Form on page 118.

Note: To change the servers in the Server Administration Zone, refer to Configure a Server Administration Zone on page 129.

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Refresh the System Diagnostic Tool FormThe results displayed in the System Diagnostic Tool window are not updated real-time, but can be manually refreshed. Click [Refresh] to read the status from each server in the Server Administration Zone and get the current values.

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CHAPTER 17 Enterprise Transaction Statistics

Functions:

• View statistics (elapsed time and total transaction count) for transactions that completed successfully on all servers configured in the Server Administration Zone, as a way of monitoring system performance

• Filter these transaction statistics by start and end date/timeDisplayed by:

Selecting the Enterprise Transaction Statistics choice from the Administration menu.

Enterprise Transaction Statistics FormThis form shows how efficiently the LS Site Publication Server is processing new transactions. Once all transactions that were logged before upgrading to OnGuard 7.0 and later (if applicable) are marked “Success”, they should be purged before using this form.

For accurate results, all Database Servers’ and LS Site Publication Servers’ machine time should be synchronized with the same Internet Time server.

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RefreshClick this button to refresh the data shown in the statistics table.

HelpClick this button to display online assistance for this form.

StartSelect the check box to enable the Start date/time filter. Click the drop-down arrow to select the filter’s start date. Click the hours:minutes:seconds portion of the field to type a specific start time.

EndSelect the check box to enable the End date/time filter. Click the drop-down arrow to select the filter’s end date. Click the hours:minutes:seconds portion of the field to type a specific end time.

Include retried transactionsSelect the check box to include transactions that were not successful the first try, and therefore required at least one retry. Depending on the number of retried transactions, the setting of this check box can alter the results significantly.By default, this check box is not selected.

Shortest elapsed timeFor each server, shows the shortest elapsed time to process a transaction.

Longest elapsed timeFor each server, shows the longest elapsed time to process a transaction.

Average elapsed timeFor each server, shows the average elapsed time to process a transaction.

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Enterprise Transaction Statistics Form Procedures

Total retried transaction countThe total number of transactions that were not successful the first try, and therefore required at least one retry. If the Include retried transactions check box is not selected, then this row shows “N/A”.

Total transaction countThe total number of transactions that each server has processed.

Enterprise Transaction Statistics Form Procedures

View Enterprise Transaction Statistics1. If you wish to control the start date/time of the transaction statistics, select the check box in the

Start field. Then use the drop-down arrow to select the filter’s start date, and click the hours:minutes:seconds portion of the field to type a specific start time.

2. If you wish to control the end date/time of the transaction statistics, select the check box in the End field. Then use the drop-down arrow to select the filter’s end date, and click the hours:minutes:seconds portion of the field to type a specific end time.

3. If you wish to include retried transactions in the transaction statistics table, select the Include retried transactions check box.

4. Click [Refresh], and then view the transaction statistics table.

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Configuration

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CHAPTER 18 Configure the Server Administration Zone

Functions:

• Select servers that will be managed.• Select the order in which servers will be listed in the System Tree, System Diagnostic Tool

Configuration window, and drop-down list in the System Alert Configuration window.Displayed by:

Selecting the Configure Server Administration Zone choice from the Configuration menu.

Server Administration Zone OverviewThe Server Administration Zone is the list of servers that you want to administrate in System Administration. This can include the Master Server, Regional Server Nodes, and Distributed ID Mobile Stations. Those machines selected to be part of the Server Administration Zone will be displayed in the System Tree, be displayed in the System Diagnostic Tool, be available to configure alerts for, etc.

Each user can change which machines are included in their Server Administration Zone and the order that the machines are listed in. The user has the option to store the Server Administration Zone configuration as the default in the database to be loaded on the next run, or the Server Administration Zone can be modified for a single run of System Administration.

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Server Administration Zone Configuration Form

All Enterprise serversSelect from the Master Server and all Regional Server Nodes and Mobiles.

AssignAdds the selected machine to the Selected Enterprise servers listing window, effectively including it in the Server Administration Zone.

UnassignRemoves the selected machine from the Selected Enterprise servers listing window, effectively removing it from the Server Administration Zone.

Selected Enterprise serversAll machines listed are part of the Server Administration Zone for the user who is currently logged in. This means that each of these machines will be available for administration from System Administration.The order in which the servers are listed is the order they will be listed in the System Tree, System Diagnostic Tool Configuration window, and drop-down list in the System Alert Configuration window.

UpMoves the selected server up one position in the list of servers in the System Tree, System Diagnostic Tool Configuration window, and drop-down list in the System Alert Configuration window.

DownMoves the selected server down one position in the list of servers in the System Tree, System Diagnostic Tool Configuration window, and drop-down list in the System Alert Configuration window.

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Configure Server Administration Zone Form Procedures

Save as defaultIf selected, the machines specified in the Selected Enterprise servers listing window will become the default Server Administration Zone for the user who is logged in. When the user logs in again, this configuration will be loaded by default.If not selected, any changes made to the Server Administration Zone will only be for this current run of System Administration. When the user logs in again, the default configuration will be loaded.

OKMakes the specified changes to the Server Administration Zone.

CancelCancels any changes to the Server Administration Zone and closes the Configure Server Administration Zone form.

HelpClick this button to display online assistance for this form.

Configure Server Administration Zone Form Procedures

Configure a Server Administration Zone1. In the All Enterprise servers listing window, select Master Server Node, Regional Server Node,

or Mobile you wish to manage from System Administration.2. Click [>>].3. Repeat steps 1 and 2 for each machine you want to add to the Server Administration Zone.4. Move the servers so that they are listed in the order that you wish them to be listed in the list of

servers in the System Tree, System Diagnostic Tool Configuration window, and drop-down list in the System Alert Configuration window.• Click [Up] to move the selected server up one position.• Click [Down] to move the selected server down one position.

5. If you only want the changes made to the Server Administration Zone to be for this run of System Administration, leave the Save as default checkbox deselected. If you want this configuration to be loaded next time you run System Administration, select the Save as default checkbox.

Note: This setting is saved per user per Regional Server Node, so your Server Administration Zone can be different than that of other users.

6. Click [OK].

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CHAPTER 19 Diagnostic Tool Configuration

Functions:

• Configure thresholds used by the System Diagnostic Tool• Configure the display color in the System Diagnostic Tool for transactions that exceed the

thresholds.Displayed by:

Select Diagnostic Tool Configuration from the Configure menu.

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Diagnostic Tool Configuration Form

Enterprise Servers listing windowLists all machines in the Server Administration Zone, as well as the Default Configuration. Values stored in the default configuration will be entered into the selected configuration if [Fill With Defaults] is clicked when the form is in Modify Mode.

Set As DefaultEnabled for selection only in Modify Mode. If selected, the threshold values currently displayed will become the default values.

ModifyAllows you to change the thresholds and display color for transactions that exceed the thresholds for the selected machine

Transaction TypeA list of kinds of transactions that can have thresholds configured. Transaction types available include:• To-do credential transactions - Credential transactions awaiting processing• Successful credential transactions - Processed credential transactions• Warning credential transactions - Information concerning unsuccessful credential

transactions that require no further action• Skipped credential transactions - Information concerning credential transactions that were

skipped• Failed credential transactions - Credential transactions that failed processing• To-do hardware transactions - Hardware transactions awaiting processing• To-do last location transactions - Last location transactions awaiting processing

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Diagnostic Tool Configuration Form

• To-do user transactions - User transactions awaiting processing• To-do event transactions - Event transactions awaiting processing• To-do alarm acknowledgment transactions - Alarm acknowledgment transactions awaiting

processing• To-do other log transactions - Other log transactions awaiting processing• Failed log transactions - Log transactions that failed replication

Transaction Count ThresholdWhen the number of transactions for each transaction type is exceeded, the value will be displayed in the warning color in the System Diagnostic Tool.

Earliest Timestamp Threshold in DaysWhen the earliest timestamp for the transaction type days is exceeded, the value will be displayed in the warning color in the System Diagnostic Tool. This date indicates the oldest transaction and shows that Replicator hasn’t successfully run since that date.

Database Size ThresholdWhen the file size for each type of file is exceeded, the value will be displayed in the warning color in the System Diagnostic Tool.

Data file size (MB)The size of the database, in MB.

Log file size (MB)The size of the log file, in MB.

Size threshold for Logs directory (in MB)When the logs directory exceeds this number of MB, the value will be displayed in the warning color in the System Diagnostic Tool.

Age of Credential To-Do transaction (in minutes)When the cumulative average of the previous 25 transactions exceeds this number of minutes, the value will be displayed in the warning color in the System Diagnostic Tool.

Change ColorDisplays the Color form, where you can change what color values that exceed the specified threshold are displayed in the System Diagnostic Tool.

Current Threshold ColorThe display color in the System Diagnostic Tool for values that exceed the specified threshold.

CancelCancels any changes to the System Diagnostic Tool Configuration.

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Diagnostic Tool Configuration Form Procedures

Set Up the Default ConfigurationIt is useful to set the default configuration to the thresholds you want if you will have many machines that you want to use the same configuration for. This will save time because you won’t have to type in the threshold values for each machine. It also decreases the likelihood of making a typing error.

1. In the Enterprise Servers listing window, click on the “(Default Configuration)” entry. Are these the thresholds that you want to use? If so, your default configuration is complete. If not, click [Modify].

2. For each transaction type listed in the table, you can type a new threshold for the number of transactions and the earliest timestamp in days.

3. For data files and log files, you can type a new threshold for the database size.4. In the Size threshold for Logs directory (in MB) field, you can type a new size.5. If you want to change the values of the default configuration to the values that you just entered,

select the Set as Default checkbox. If you only want to use these thresholds for this configuration, leave the Set As Default checkbox deselected.

6. Click [OK]. To use the default configuration, refer to Configure Thresholds Using the Default Configuration on page 134.

Configure Thresholds Using the Default Configuration1. In the Enterprise Servers listing window, select the machine you wish to configure thresholds for.2. Click [Modify].3. Click [Fill With Defaults].4. A message will be displayed that says “Are you sure you want to replace the current Diagnostic

Tool configuration with the default configuration values?” Click [Yes]. The thresholds will be updated to those specified in the default configuration.

5. Click [OK].

Configure Thresholds Manually1. In the Enterprise Servers listing window, select the machine you wish to configure thresholds for.2. Click [Modify].3. For each transaction type listed in the table, you can type a new threshold for the number of

transactions and the earliest timestamp in days.4. For data files and log files, you can type a new threshold for the database size.5. In the Size threshold for Logs directory (in MB) field, you can type a new size.6. If you only want to use these thresholds for this configuration, leave the Set as Default checkbox

deselected. If you wish to change the values of the default configuration to the values that you just entered, select the Set as Default checkbox.

7. Click [OK].

Change the Display Color for Values that Exceed the ThresholdTo change the display color of values in the System Diagnostic Tool that exceed the specified threshold:

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Diagnostic Tool Configuration Form Procedures

1. Click [Change Color].2. The Color form opens. On the Color form, do one of the following:

• Select one of the Basic Colors by clicking on it.• Click [Define Custom Colors] to expand the window.

Then:i. Click on the color palette to select a precise color, or specify the color by entering red,

green, blue, hue, saturation, and luminance values.ii. Click [Add to Custom Colors].

3. Click [OK] to close the Color form. The selected color will be displayed in the Current Threshold Color field. Any value that exceeds the specified thresholds will be displayed in the System Diagnostic Tool with a font that is in this color. All thresholds and servers use this same color.

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Appendix

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APPENDIX A Keyboard Hot Keys and Shortcuts

This section lists the keyboard hot key (Alt+) and shortcut (Ctrl+) assignments for each menu item in Replication Administration.

File Menu (Alt+F)

Administration Menu (Alt+A)

Menu Item Hot Key Combination Keyboard Shortcut

Log On

Change Password

Log Off

Exit

Menu Item Hot Key Combination Keyboard Shortcut

System Diagnostic Tool

System Alert Configuration

System-Wide Cardholder Search

Enterprise Transaction Statistics

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Keyboard Hot Keys and Shortcuts

140

Configuration Menu (Alt+C)

View Menu (Alt+V)

Window Menu (Alt+W)

Help Menu (Alt+H)

Menu Item Hot Key Combination Keyboard Shortcut

Configure Server Administration Zone

Diagnostic Tool Configuration

Menu Item Hot Key Combination Keyboard Shortcut

Toolbar

Status Bar

System Tree

Menu Item Hot Key Combination Keyboard Shortcut

Cascade

Tile Horizontally

Tile Vertically

Close All

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Replication Administration User Guide

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Index

AAccounts ........................................................... 11ACS.INI settings for alerts .......................... 108

GOS_CheckInterval ............................ 115GOS_Lastchecked ............................... 115

Actionview history of ....................................... 90view the current status of ..................... 91

Addautomatic e-mail message .................. 112automatic pager message ................... 113

Add E-mail Message form .......................... 110Add Pager Message form ............................ 111Administration menu ...................................... 20Alerts ............................................................... 108Allocated IDs form .................................. 69, 70

procedures .............................................. 74

BBadge

search across entire system for ......... 102Badge key ......................................................... 54Block size - modify value of ......................... 74

CCardholder

search across entire system for ......... 102system-wide cardholder search .. 97, 121view cardholder record from Replication

Administration ............................... 105Cardholder transactions

query ........................................................ 57view ......................................................... 57

Change

display color for values that exceed the threshold ......................................... 134

how machine names are displayed ..... 39Color - change for thresholds ..................... 134Configuration menu ........................................ 20Configure

distributed ID settings .......................... 46Distributed ID/Mobile Badging System 25enterprise settings .................................. 46Mobile Badging Station ....................... 29server administration zone ........ 127, 129server to be a Distributed ID Master .. 28thresholds manually ............................ 134thresholds using the default configuration

............................................................134Configure Server Administration Zone form ..

......................................................................128procedures ............................................ 129

Connection - re-establish to a machine ....... 38Conventions used in this documentation ...... 9Create

ODBC data source manually ............... 47ODBC data sources automatically ..... 47

DData entry forms ............................................. 23Default configuration

configure thresholds using ................. 134set up ..................................................... 134

Deleteautomatic message .............................. 114mobile badging station ......... 76, 78, 123ODBC data source ................................ 47regional server ....................... 76, 78, 123

Diagnostic tool configuration ..................... 131

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Index

142

Diagnostic Tool Configuration form ......... 132procedures ............................................ 134

Differences between records - highlighting 105Display

hardware transactions .................... 61, 67system tree .............................................. 38

Distributed ID settings - configure .............. 46

EEdit an automatic message .......................... 114Edit Recurring Action Schedule window ... 88E-mail message

add a recipient ...................................... 107add automatic e-mail message .......... 112

Enterprise Server Configuration Form ........ 42Enterprise Server Configuration form ......... 41

procedures .............................................. 46Enterprise transaction statistics .................. 121Enterprise Transaction Statistics form ...... 121

procedures ............................................ 123Enterprise Transactions form ................. 49, 50

fields ........................................................ 51procedures .............................................. 57

Error messages ................................................ 11Exit the application ......................................... 17

FFailed transactions - retrying ........................ 57File menu .......................................................... 20

GGet more IDs ................................................... 74Getting started ................................................. 10GOS ................................................................. 107GOS_LastChecked ACS.INI file setting .. 115

HHardware transactions - display ................... 61Hardware Transactions form .................. 59, 60

procedures .............................................. 61refresh ............................................... 61, 67

Help menu ........................................................ 21Highlight data differences between records 105History - viewing for an action ..................... 90How to use the toolbar ................................... 22

IID Allocation Operation form ....................... 71IDs - get more ........................................... 70, 74Introduction ...................................................... 19

LLenel ILS (Integrated Locking Solutions) 139Linkage Server .............................................. 107Linkage Server service

start .......................................................... 38stop .......................................................... 38

Log transactions - display ............................. 67Log Transactions form ............................ 63, 64

procedures .............................................. 67Logging in

using automatic single sign-on ........... 14using manual single sign-on ................ 15without using single sign-on ............... 12

Login Driver location setting overview ...... 45Low water mark .............................................. 73

definition ................................................. 69low water mark (LWM) ....................... 73modify value of ..................................... 74

LS Site Publication Server ............................ 43

MMachine names ............................................... 39Main window ................................................... 19Master server

re-establish connection to .................... 38system tree options ................................ 35

MenusAdministration ....................................... 20Configuration ......................................... 20File ........................................................... 20Help ......................................................... 21Transaction right-click menu ............... 50View ......................................................... 21

Menus and the toolbar .................................... 19Message

add automatic e-mail message .......... 112add automatic pager message ............ 113edit an automatic message ................. 114remove an automatic message .......... 114view ....................................................... 112

Mobile Badging Stationconfiguring ............................................. 29

Mobile badging station - delete .... 76, 78, 123Modify

block size values .................................... 74low water mark values .......................... 74

OODBC data source

create automatically .............................. 47create manually ...................................... 47delete ....................................................... 47

Open an options window from the system tree ........................................................................39

OverviewLogin Driver location setting .............. 45replication ............................................... 81Replication Administration .................. 19server administration zone ................. 127System Alert Configuration form ..... 107system diagnostic tool ........................ 117

PPager - add automatic message .................. 113

Replication Administration User Guide

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Index

Passwordoverview ................................................. 10standards ................................................. 10weak database warning ........................ 11

Pre-Allocated ID Ranges form (1)displaying ............................................... 72

Pre-Allocated ID Ranges form (2)displaying ............................................... 73

Proceduresadd an automatic e-mail message ..... 112add an automatic pager message ...... 113change how machine names are displayed

...............................................................39configure access level assignment options

...............................................................78configure server administration zone 127create automatically .............................. 47create ODBC data source manually ... 47delete a mobile badging station .. 76, 78,

.............................................................123delete a regional server ......................... 76display hardware transactions ............. 61display log transactions ........................ 67display the system tree ......................... 38edit an automatic message ................. 114highlight data differences between

records ............................................ 105modify low water mark & block sizes 74open an options window from the system

tree ..................................................... 39query cardholder transactions ............. 57re-establish connection to a machine . 38Refresh Log Transactions Form ......... 67refresh the Hardware Transactions form

........................................................61, 67refresh the System Diagnostic Tool form

.............................................................120remove an automatic message .......... 114remove transactions from the database 57run a task now ........................................ 90search for a badge across an entire system

.............................................................102search for a cardholder across an entire

system ............................................. 102set up retry of previously failed

transactions ...................................... 57Update failed log transactions ............. 67view ....................................................... 112view action history ................................ 90view cardholder record from Replication

Administration ............................... 105view cardholder transactions ............... 57view Enterprise transaction statistics 123view the current status of an action .... 91view the real-time status of replication 94view the status of all servers in a server

administration zone ...................... 119

QQuery cardholder transactions ...................... 57

RRe-establish connection to a machine ......... 38Refresh ..................................................... 67, 120

Hardware Transactions form ............... 61System Diagnostic Tool form ............ 120

Regional serverdelete ....................................... 76, 78, 123re-establish connection to .................... 38system tree .............................................. 36

Regions/Mobile Stations form ...................... 75procedures .............................................. 76

Removeautomatic message .............................. 114transactions from the database ............ 57

Replicationoverview ................................................. 81run a task now ........................................ 90schedule .................................................. 86view the real-time status of ................. 94

Replication Administrationoverview ................................................. 19

Replication Settings form .............................. 77procedures .............................................. 78

Replicator Properties folderReplicator form ...................................... 83Schedule form ........................................ 84

Replicator Schedule form ....................... 81, 82procedures .............................................. 86

Replicator servicestart .......................................................... 38stop .......................................................... 38

Replicator Status form ................................... 93procedures .............................................. 94

Retry previously failed transactions ............ 57Run a task now ................................................ 90

SSchedule replication ....................................... 86Screen elements .............................................. 19Search for a cardholder or badge across an entire

system ....................................................... 102Server administration zone

configure ...................................... 127, 129overview ............................................... 127

Server names ................................................... 39Set up retry of previously failed transactions 57Set up the default configuration ................. 134Standard typefaces ............................................ 9Start services .................................................... 38Status

view for an action .................................. 91view real-time status of replication .... 94view status of all servers in a server

administration zone ...................... 119

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Index

144

Stop services .................................................... 38System Alert Configuration form ...... 107, 108

overview ............................................... 107procedures ............................................ 112

System diagnostic toolconfigure thresholds for ....................... 20menu option ............................................ 21overview ............................................... 117

System Diagnostic Tool form ..................... 118procedures ............................................ 119refresh .................................................... 120

System tree ....................................................... 35change how machine names are displayed

...............................................................39display ..................................................... 38open an options window from ............. 39procedures .............................................. 38

System-wide cardholder search .................... 97System-Wide Cardholder Search - Search Type

form ............................................................ 98System-Wide Cardholder Search form ....... 97System-Wide Cardholder Search procedures ..

......................................................................102System-Wide Cardholder Search Wizard -

Display Configuration form ................. 101System-Wide Cardholder Search Wizard - Find

People form ............................................. 100System-Wide Search - Advanced form ....... 99

TThresholds

change color for values that exceed . 134configure manually ............................. 134configure using the default configuration

.............................................................134Toolbar .............................................................. 19

how to use ............................................... 22Transaction right-click menu ........................ 50Transactions

display hardware transactions ...... 61, 67query cardholder transactions ............. 57remove from database .......................... 57set up retry of previously failed

transactions ...................................... 57view cardholder transactions ............... 57

Typefaces ............................................................ 9

VView

action history .......................................... 90cardholder record from Replication

Administration ............................... 105cardholder transactions ......................... 57current status of an action .................... 91message ................................................. 112real-time status of replication .............. 94status of all servers in a server

administration zone ...................... 119

View menu ....................................................... 21

WWeak database password warning ................ 11Workstation name where the Login Driver is

running ....................................................... 44

Replication Administration User Guide

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Index

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