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RFP.: NHBRC 1115/2014 Page 1 REQUEST FOR PROPOSAL INVITATION TO BE REGISTERED ON THE NHBRC FORENSIC ENGINEERING ASSESSMENTS PANEL OF APPROVED SERVICE PROVIDERS FOR THE DURATION OF SIX (06) MONTHS FOR (SPECIAL PROJECTS EASTERN CAPE) RFP NO : NHBRC 1115/2014 CLOSING DATE: 30 th June 2014 CLOSING TIME: 11H00 am NAME OF COMPANY: ___________________________________________________

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Page 1: REQUEST FOR PROPOSAL - NHBRC for Proposal Forensic Engineering... · This Request for Proposal (RFP) has been compiled by the NHBRC and it is made available to the Bidders on the

RFP.: NHBRC 1115/2014 Page 1

REQUEST FOR PROPOSAL

INVITATION TO BE REGISTERED ON THE NHBRC FORENSIC

ENGINEERING ASSESSMENTS PANEL OF APPROVED

SERVICE PROVIDERS FOR THE DURATION OF

SIX (06) MONTHS FOR (SPECIAL PROJECTS EASTERN CAPE)

RFP NO : NHBRC 1115/2014

CLOSING DATE: 30th

June 2014

CLOSING TIME: 11H00 am

NAME OF COMPANY:

___________________________________________________

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TABLE OF CONTENTS PAGE NO.

TERMS AND CONDITIONS TO BE TAKEN INTO ACCOUNT BY SERVICE PROVIDERS ........................... 3

1. About NHBRC ........................................................................................................................................ 5

2. Risk Management by the NHBRC ......................................................................................................... 5

3. Business overview ................................................................................................................................. 6

PART B –TECHINICAL INFORMATION TO BE SUBMITTED BY SERVICE PROVIDERS ............................ 8

PART C –EVALUATION PROCESS ............................................................................................................... 15

1. Availability of the RFP Document ........................................................................................................ 27

2. Compulsory Briefing Session............................................................................................................... 27

2.1 The compulsory briefing sessions will be held on Tuesday, 06th May 2014 at the following address.:

27

2.2 Bidders who have not attended the compulsory briefing session will be disqualified. .................... 27

3. RFP Closing Date ................................................................................................................................ 27

4. Enquiries should be directed to: .......................................................................................................... 28

5. Number of bid envelopes/files to be deposited:................................................................................... 28

PART E –ADDENDUMS TO THE RFP ........................................................................................................... 29

PART A– NHBRC BACKGROUND ................................................................................................................... 5

PART D – RFP SUBMISSION INSTRUCTIONS............................................................................................. 27

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TERMS AND CONDITIONS TO BE TAKEN INTO ACCOUNT BY SERVICE PROVIDERS

This Request for Proposal (RFP) has been compiled by the NHBRC and it is made available to the

Bidders on the following basis.

Bidders submitting a Bid in response to this RFP are deemed to do so, on the basis that they

acknowledge and accept the terms and conditions set out below:

1. The NHBRC reserves the right to amend, modify, withdraw this RFP or any of the procedures or

requirements set out herein at any time without prior notice and without liability to compensate or

reimburse any person. If the NHBRC amends this RFP, the amendment will be sent to each Bidder

in writing or publicized as the case maybe. No oral amendments by any person will be considered or

acknowledged.

2. The premises of the bidder should be open at all reasonable hours for inspection by representatives

of the NHBRC. This is done in order to confirm any information provided by a Bidder in the RFP Bid.

3. This RFP is not intended to form the basis of a decision to enter into any transaction involving the

NHBRC, and does not constitute an offer or recommendation to enter into such transaction, or an

intention to enter into any legal relationship with any person.

4. A Bid submitted in response to this RFP will constitute a binding offer which will remain binding and

irrevocable for a period of six months from the date of submission to the NHBRC. The offer

constituted by the Bid will be deemed not to have been accepted and no agreement will be deemed

to be reached with any Bidder, unless and until a definitive Agreement and other related transaction

documents are concluded between the NHBRC and the Preferred Bidder.

5. Neither the NHBRC nor any of their respective directors, officers, employees, agents,

representatives or advisors will assume any obligation for any costs or expenses incurred by any

party in or associated with preparing or submitting a Bid in response to the RFP. All costs associated

with the preparation and submission of the Bid is the responsibility of the Service Provider. The costs

shall not be chargeable to the NHBRC by successful or unsuccessful Bidder.

6. No entity may be involved, whether directly or indirectly, in more than one Bid in response to this

RFP. A failure to comply with this requirement may, within the sole discretion of the NHBRC, result

in disqualification of the relevant entity.

7. Any material change in the control and/or composition of any Bidder or any core member of a Bidder

after submission of a Bid, shall require the prior written approval of the NHBRC, and any failure to

seek such approval from the NHBRC shall result in the NHBRC being entitled, in its sole discretion,

to exclude the relevant Bidder from any further participation in the bid process. The NHBRC shall be

the sole arbiter as to what constitutes a “material change in the control and/or composition of any

Bidder”, and as to what constitutes a “core member of a Bidder” for purposes of such approval. Any

request for such approval shall be made to the NHBRC in writing and shall provide sufficient reasons

and information to allow the NHBRC to make an informed decision. The NHBRC reserves the right

to accept or reject any such request for approval at its sole discretion.

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8. The NHBRC and its advisors may rely on a Bid as being accurate and comprehensive in relation to

the proposals provided therein by the Bidders.

9. All bids information submitted to NHBRC will become the property of the NBHRC and will as such

not be returned to the bidder. The NHBRC will make all reasonable efforts to maintain proposals in

confidence. Proprietary information should be identified as such in each proposal.

10. RFP shall be considered irregular if they show any omissions, alteration of form, additions, or

conditions not called for, or irregularities of any kind. However, the NHBRC reserves the right to

waive any irregularities and to make award in the best interest of the company.

11. The NHBRC reserves the right to appoint one or more service providers.

12. RFP’s shall be rejected, among other reasons, for any of the following:

RFP’s received after the closing date and time as specified.

Collusion among bidders and upon detecting that the B-BBEEE status level of contribution

has been claimed or obtained in a fraudulent manner.

Incomplete work that in the judgment of the company shall prevent or hinder the prompt

completion of additional work, if awarded.

All Bids must be formulated and submitted in accordance with the requirements of this RFP.

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PART A– NHBRC BACKGROUND

1. ABOUT NHBRC

1.1. Mandate of the NHBRC in terms of the Housing Consumers Protection Measures Act.

1.2. The National Home Builders Registration Council (NHBRC) has a mandate through the Housing

Consumer Protection Measures Act (Act No. 95 of 1998) providing warranty protection against defects

in new homes. The Act state that the objects of the Council are, inter alia:

3(b) “to regulate the home building industry”;

3(d) “to establish and promote ethical and technical standards in the home building

industry”; and

3(e) “to improve structural quality in the interests of housing consumers and the home

building industry”;

The Council is furthermore empowered by the Act:

5(5)(a) “to engage in undertakings to promote improved structural quality of homes

constructed in the Republic;

5(5)(b) ”to engage in undertakings to improve ethical and technical standards in the home

building industry;

5(5)(c) “to keep a record of competent persons”; and

5(h) “to generally do all things necessary or expedient to achieve its objects and the

objectives of this Act.”

2. RISK MANAGEMENT BY THE NHBRC

The NHBRC's primary mandate is to manage the risk of structural defects in the home building

industry and in so doing, protect the consumer. A prime activity of the NHBRC is to manage its risk

exposure in terms of the warranty scheme, in order to ensure that it is not unduly exposed to claims.

The current risk management tools being used by the Council include the Registration of Home

Builders, enrolment and inspection of homes, the Home Building Manual which incorporates design

and construction rules and the appointment of competent persons by the Home Builder to perform

certain tasks.

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3. BUSINESS OVERVIEW

The National Home Builders Registration Council is a statutory body with the responsibility to provide

warranty cover (protection) and regulatory services to the home-building industry. This is done in

terms of the Housing Consumers Protection Measures Act (No 95 of 1998). It is the NHBRC’s

mandate to provide protection to housing consumers against defined defects and to regulate the home

building industry. Our mandate determines our scope of business as well as the principles and area of

business in which we operate. As a consequence our business is focused on specific business models

in defined geographical areas with specific business objectives for all South African Housing

Consumers.

The NHBRC is a medium sized organization with a staff complement of 420 employees. The NHBRC’s

Head Office is located in Sunninghill, Gauteng with 10 (Ten) regional offices of varying size, and 12

(twelve) satellite offices.

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NHBRC Office locations and number of user connection points

No. OFFICE

1 Head Office ( Sunninghill)

2 DR site (at Pretoria regional office)

3 KwaZulu Natal(Durban) – Regional

4 Western Cape (Cape Town) – Regional

5 Eastern Cape (Port Elizabeth) – Regional

6 North West (Rustenburg) – Regional

7 Limpopo (Pietersburg) – Regional

8 Mpumalanga (Nelspruit) – Regional

9 Gauteng (Sunninghill) – Regional

10 Pretoria (Pretoria) – Regional

11 Free State (Bloemfontein) – Regional

12 Shelly Beach

13 New Castle

14 East London

15 George

16 Northern Cape (Kimberly)

17 Klerksdorp

18 Tzaneen

19 BelaBela

20 Witbank

21 Bethlehem

22 Mafikeng

23 Eric Molobi (Shoshanguve)

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PART B –TECHINICAL INFORMATION TO BE SUBMITTED BY SERVICE PROVIDERS

INTRODUCTION

The National Home Builders Registration Council seeks to appoint a panel of service providers for the

provision of inspectorate services.

BACKGROUND

The National Home Builders Registration Council herein referred to as NHBRC is a statutory body

established in terms of the Housing Consumer Protection Measures Act (HCPMA) 1998 (Act 95 of

1998). It is mandated to provide protection to housing consumer against defined defects and regulate

the home building industry.

The government granted the National Home Builder Registration Council exclusive rights to offer

housing consumers a five year standard home warranty against major structural defects throughout

the Republic of South Africa.

The NHBRC is in the business of registering homebuilders on its database and enroll new homes in

order to provide protection against structural defects in term of housing consumer protection measures

Act, 1998 (Act No: 95 of 1998)(the Act).

OBJECTIVE

The National Home Builders Registration Council herein referred to as NHBRC is a statutory body

established in terms of the Housing Consumer Protection Measures Act (HCPMA) 1998 (Act 95 of

1998). It is mandated to provide protection to housing consumer against defined defects and regulate

the home building industry.

The government granted the National Home Builder Registration Council exclusive rights to offer

housing consumers a five year standard home warranty against major structural defects throughout

the Republic of South Africa.

The NHBRC is in the business of registering homebuilders on its database and enroll new homes in

order to provide protection against structural defects in term of housing consumer protection measures

Act, 1998 (Act No: 95 of 1998)(the Act).

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1. PURPOSE

The purpose of this programme is to (i) conduct forensic engineering assessment on the houses

identified as having defects and or identified as not “fit for purposes” (ii) conduct geotechnical

investigations (iii) design foundations or any other structural component of affected subsidy

projects, (iv) prescribe required remedial specification of the affected housing unit(s), and (iv)

estimates cost of rectification.

1.1 Problem Statement

NHBRC and Department of Human Settlement have conducted a visual audit of all subsidy houses

that were built between 1994 and 2010 in the Republic of South Africa, and have identified that a

number of these houses are:

“Unfit for habitation” which means those houses that have significant damage and are classified

in the Home Building Manual as Category 3 to 5;

“Defective” which means that those houses have major damage to the superstructure and are

classified in the Home Building Manual as category 0 to 2;

Have problematic municipal services where there is an inappropriate infrastructural designs

resulting in compromised structural integrity;

Have substandard materials that were used during construction;

Houses that were vandalized after completion but before occupation by the rightful subsidy

beneficiary; and

Inadequate geotechnical reports, resulting in inappropriate foundation solutions.

2. SCOPE OF SERVICES

Scope of work will constitute conducting forensic engineering assessments on all the houses

which have been audited and identified by NHBRC in the Republic of South Africa. The work

will be carried out as detailed in the process flow diagram in Figure 1 below for each project.

Starting from the project inception phase whereby compilation of as built data in a form of

documents, as built drawings, site location, site visit and consultation with projects key

stakeholders on site (Councillors, NHBRC, Department of Human Settlement) and

formulation of investigation plan and project team for NHBRC’s approval. Second phase of

project will be field work execution by the approved team using approved investigation plan.

This phase will constitute forensic engineering assessment of individual housing units which

will be conducted as follows:

Visit the location of each identified individual housing unit;

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Identify and physically assess the structural defects and non-compliances;

Investigate the structural integrity and quality of foundation, wall plate, roof, finishes

and sanitation;

Recommend cost effective solution to all identified defects;

Assess the quality of materials and products used by sampling and testing using

accredited laboratories or lab approved by NHBRC;

Perform geotechnical investigations using accredited labs or labs approved by

NHBRC;

Assess the conditions of the infrastructural services, where it is deemed that quality of

the services may affect the integrity of the top structures;

Produce specifications and cost estimates (Bill of Quantities) for the necessary

remedial works; and

Compile draft report with cost effective rectification methods and submit to NHBRC

before proceeding to the next phase.

The final phase will be processing and reporting phase which constitute final reporting of each

individual housing unit and overall project final report accompanied by photographic album of each

house, identified defects and proposed rectification specification.

Proposed technical specification for all housing units requiring remedial works and all specifications

are to conform to the NHBRC technical requirements and building standards and regulations and

appropriate drawings.

3. FEE STRUCTURE

Qualifying service providers will be appointed on an ad-hoc basis as the need arises for a specific

period. The NHBRC will pay the following fixed rates per allocation. The fixed rate of inspection will be

increased annually based on the approved national consumer price index (CPI).The service provider

will be paid on a fixed fee, depending on the Instruction to perform work (IPW) as follows:

5.1. Top structure - R 900.00 per unit

5.2. Geotechnical investigation - R 225.00 per unit

5.3. Infrastructure

5.3.1. Physical assessment of existing infrastructure - R 337.00 per unit

5.3.2. Civil infrastructure design (where appropriate) - R 337.50 per unit

5.4. Occupancy status audit (where appropriate) - R 300.00 per unit

5.5. Materials testing - R 2,400.00 per sample

5.6 Infrastructure Assessment Design - R 236.25 per unit

5.7 Occupancy Status - R 210.00 per unit

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All fees are inclusive of VAT and include travelling costs, disbursements, etc.

Rates per Project will be payable per completed stage of delivery.

4. DURATION OF THE PANEL

The panel of Special Forensic Engineering Service Providers will be valid for a period of six (6) months

from date of appointment. The duration per project will be indicated on the Instruction to perform work

(IPW).

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Briefing, Familiarization & Planning

Provincial Dept of Human Settlements

NHBRC

Preparation and confirmation of appointments of service

providers. NHBRC

Consulting Engineers

Provincial Dept of Human Settlements

DETAILED PROCESS FLOWPROCESSCRITICAL

MILESTONES

Collection of background information and documents NHBRC

Consulting Engineers

Provincial Dept of Human Settlements

Initial reconnaissance site visit and consultation with

councilors

Formation of investigation plan and project team

Site Investigation, field testing

and sample collection

Certification and NHBRC enrolment certificate issued

Compile Project Close Out Report

NHBRC 5 year Structural Warranty

Analysis of data & testing synthesis of information

Revision of failure hypotheses and conclusions

Compilation of Final Report & Individual Unit Reports

Project Team

NO

YES

Detailed Project Information

INC

EP

TIO

NF

IEL

D

WO

RK

PR

OC

ES

SIN

G

& R

EP

OR

TIN

G

RE

ME

DIA

L

WO

RK

S

CE

RT

IFIC

AT

ION

&

EN

RO

LM

EN

T

Draft Report

Final Report

Interim Progress Report

Completion Certificates &

NHBRC Enrolment Certificates

Project Close Out Report

Lab Testing

Check compliance to National

Building Regulations

Commence remedial works process

Figure 1: Forensic Engineering assessment process flow diagram

5. LOCATION

Consultants will be allocated Eastern Cape Province in the Republic of South Africa. Some projects

are located in the rural areas and remote areas. NHBRC is not in a position to provide details of the

exact location of projects at this stage. Professional Service Providers have no choice in the selection

of projects they need to audit.

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6. PROVISIONAL PROJECT SCHEDULE

Professional Service providers should have the capacity and capability to complete and able to

hand-over a final report for 1000 every second month.

7. EXPERTISE AND EXPERIENCE OF KEY PERSONNEL

The successful service providers will require the following expertise, qualifications and experience to

successfully deliver the Forensic Assessment Engineering services:

As the work required in terms of this tender is considered to be of a technically complex nature,

requiring considerable expertise, it is essential that suitably qualified and experienced personnel be

assigned to this project. The personnel must currently be registered as professionals with the

Engineering Council of South Africa (ECSA); Engineering Geologists/Geo-Technical Engineer

registered with a relevant professional body, the South African Council of Natural Scientific Professions

(SACNASP); South African Council of Quantity Surveying Profession (SACQSP) and registration with

the South African Council for Project and Construction Management Professions (SACPCMP). Besides

the minimum requirements specified in the eligibility criteria, it would be extremely advantageous if the

key personnel can demonstrate recent experience related to specific aspects of this project. Aside from

submitting a general CV for each of the key personnel tenderers must submit a statement for each of

the key personnel which highlights any particular fields of specialization and experience that is relevant

to this particular project. These statements must be appended to the tender.

All key personnel as indicated in above must have at least a minimum of three (3) years’ experience in

line with the line requirement. Each member of the project team must have three (3) years minimum

experience subsequent to obtaining their qualification in the designated field of expertise.

8. ALLOCATION OF RESOURCES

Service providers must indicate what resources (human and otherwise) that they have available and

intend allocating to this project, and on what basis (that is, for what aspect of the work, and whether

full or part time), if successful. This will include the key personnel, plus others (for example, a tender

documentation specialist, site monitoring staff). Other resources, for example, would be the type of

software package intended for use on this project, whether or not it is owned or licensed to the

tenderer, or whether it is available through some other means. An intended resource allocation

schedule must be appended to this submission. Tenderers should note that, during the course of any

contract arising from this tender, any of the personnel listed at tender stage may only be replaced with

personnel of similar qualification and experience, subject to the approval of the employer.

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9. TRACK RECORD

Tenderers must submit a complete, which lists all relevant projects that have been successfully

completed in the past five years, or that are underway at present and at least five references signed

off by the accounting officer or his/her delegated.

Note: Where the entity tendering is a joint venture a score for track record will be awarded to each

party to the joint venture, which will then be combined in proportion to the percentage contribution of

each party to the joint venture.

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PART C –EVALUATION PROCESS

In accordance with the NHBRC Supply Chain Management Policy, the tender evaluation

process shall be carried out in two stages namely:

Stage 1 : Compliance check of Mandatory Documents

Stage 2 : Functionality in terms of the set technical evaluation criteria

1. Stage 1 : Compliance check of Mandatory Documents

The bidder documents will be assessed at this stage of the process to establish

compliance with the standard conditions of the tender as described under Terms and

Conditions and under the heading ‘1.1 Mandatory Requirements’ below.

The bidder must indicate compliance with the mandatory requirements by ticking

under “Comply” or “Not Comply” and should the bidder not indicate or does “Not

Comply” the bidder will be disqualified from the evaluation process.

Document proof of specific mandatory requirements must be attached to the relevant

form failure which will result in the disqualification of the bid from the process.

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1.1 MANDATORY REQUIREMENTS

1.1.1 Mandatory Comply Not Comply

The service provider must provide a proposal and must attach it

to Form 1 : Proposal

Comments:

1.1..2 Mandatory Comply Not Comply

The service provider must provide a Curriculum Vitae and attach

it to Form 2 : Curriculum Vitae

Comments:

1.1.3 Mandatory Comply Not Comply

The service provider must provide a proof of qualification and

accreditation to Form 3 : Relevant Qualifications

Comments:

1.1.4 Mandatory Comply Not Comply

Each bidder is required to ensure that both Form 4 and Form 5

are populated by two previous clients.

Comments:

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2. Stage 2 : Functionality Functionality of the bids will be evaluated according to the predetermined evaluation criteria set out

below.

During this phase bidders will be evaluated for functionality based on achieving a minimum qualifying

score of 70 percent or the specified minimum qualifying scores for the criteria as set out on the table

below, those bidders who fail to meet the minimum qualifying score (threshold) for functionality will be

disqualified from the process.

Bidders will not rate themselves, but need to ensure that all information is supplied as required. The

Bid Evaluation Committee (BEC) will evaluate functionality and score all the bids that have met all the

requirements as set out on ‘Stage 1 Compliance check of Mandatory Documents’ in this document.

The panel members will individually evaluate the compliant bids received for functionality against the

following criteria as set out below:

The service provider must provide a proposal (attach to Form 2) with the following headings:

Evaluation Criteria Weight

a) Key Personnel 35

b) Approach and Methodology 20

c) Availability / Allocation of Resources 20

d) Related Experience 15

e) Reference Questionnaires 10

Total Score 100

Minimum Qualifying Score (Threshold) 70

Table 1: Evaluation Criteria

Each panel member will rate this sub criterion on the score sheet using the following

scale:

Value Description

5 – Excellent Meets and exceeds NHBRC functionality requirements

4 – Very Good Above average compliance to requirements

3 – Good Satisfactory and should be adequate for stated element

2 – Average Below average compliance to requirements

1 – Poor Unacceptable, does not meet criteria

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Reference questionnaire (10 Points)

Each bidder is required to ensure that both Form 4 and Form 5 are populated by two

previous clients for the projects mentioned in sub section ‘d) Related experience’

and must have the relevant clients company stamp display on it.

The points for the panel members as well as for the reference questionnaire will be

added and expressed as a fraction of the best possible score for each particular

criterion as set out in Table 2 : Evaluation Criteria

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Form 1: Proposal

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Form 2 : Curriculum Vitae.

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Form 3 : Relevant Qualifications

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Form 4 : NHBRC Reference Questionnaire

Client Company Name:

Contact Person:

Designation of Contact Person:

Contact Number:

E-mail Address:

Nature of Contract:

Kindly furbish your company stamp in the space provided below or the reference will not

be considered:

The National Homebuilders Registration Counsel herein referred to as NHBRC is a

statutory body established in terms of the Housing Consumer Protection Measures Act

1998 (Act 95 of 1998). It is mandated to provide protection to housing consumer against

defined defects and regulate the home building industry.

The NHBRC invited suitably qualified Service Providers to submit proposals for the

establishment of a panel of service providers for the provision of Forensic Engineering

Assessment Services.

The NHBRC would like to do a reference check in line with the technical evaluation

requirements of the tender and request your assistance in helping us in making rating the

different focal areas as prescribed below.

There are 5 questions that are set up survey style and should take approximately 10 min

of your time. Kindly select one option as these points will be added and expressed as a

fraction of the best possible score for a particular criterion.

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This information will be treated as confidential. NHBRC thanks you for taking time to

respond to this questionnaire.

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On a scale of 1 to 5 how do you rate this company (bidder) on the following areas?

1. Professionalism

1. Below Average

2. Average

3. Good

4. Very Good

Comments:

2. Responsiveness

1. Below Average

2. Average

3. Good

4. Very Good

Comments:

3. Flexibility

1. Below Average

2. Average

3. Good

4. Very Good

Comments:

4. Overall satisfaction

1. Below Average

2. Average

3. Good

4. Very Good

Comments:

5. How likely are you to employ services of the same company in future?

1. Unlikely

2. Possible

3. Likely

4. Highly Likely

Comments:

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RFP.: NHBRC 1115/2014 Page 25

Form 5 : NHBRC Reference Questionnaire

Client Company Name:

Contact Person:

Designation of Contact Person:

Contact Number:

E-mail Address:

Nature of Contract:

Kindly furbish your company stamp in the space provided below or the response will not

be considered:

The National Homebuilders Registration Counsel herein referred to as NHBRC is a

statutory body established in terms of the Housing Consumer Protection Measures Act

1998 (Act 95 of 1998). It is mandated to provide protection to housing consumer against

defined defects and regulate the home building industry.

The NHBRC invited suitably qualified Service Providers to submit proposals for the

establishment of a panel of service providers for the provision of Forensic Engineering

Assessment Services.

The NHBRC would like to do a reference check in line with the technical evaluation

requirements of the tender and request your assistance in helping us in making rating the

different focal areas as prescribed below.

There are 5 questions that are set up survey style and should take approximately 10 min

of your time. Kindly select one option as these points will be added and expressed as a

fraction of the best possible score for a particular criterion.

This information will be treated as confidential. NHBRC thanks you for taking time to respond to this questionnaire.

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RFP.: NHBRC 1115/2014 Page 26

On a scale of 1 to 5 how do you rate this company (bidder) on the following areas?

1. Professionalism

1. Below Average

2. Average

3. Good

4. Very Good

Comments:

2. Responsiveness

1. Below Average

2. Average

3. Good

4. Very Good

Comments:

3. Flexibility

1. Below Average

2. Average

3. Good

4. Very Good

Comments:

4. Overall satisfaction

1. Below Average

2. Average

3. Good

4. Very Good

Comments:

5. How likely are you to employ services of the same company in future?

1. Unlikely

2. Possible

3. Likely

4. Highly Likely

Comments:

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RFP.: NHBRC 1115/2014 Page 27

PART D – RFP SUBMISSION INSTRUCTIONS

1. Availability of the RFP Document

Bid documents will be available from the NHBRC East London Regional Offices from

the 30 May 2014, from 9H00 to 16H00 (Monday to Friday) at the following

platforms:

Province Physical Address & Contact Number

East London Regional Office,

(Eastern Cape Province)

8 Princess Road,

Vincent,

East London

Tel: (043) 721 1377

Website www.nhbrc.org.za

Email Address [email protected]

or [email protected]

2. Compulsory Briefing Session

2.1 The compulsory briefing sessions will be held on Thursday, 05th June 2014 at the

following address.:

Province Physical Address & Contact Number

East London Regional Office,

(Eastern Cape Province)

8 Princess Road,

Vincent,

East London

Tel: (043) 721 1377

2.2 Bidders who have not attended the compulsory briefing session will be disqualified.

3. RFP Closing Date

3.1 All Bid documents must be deposited into the Bid box situated at the NHBRC Head

Office, on or before 30th June 2014, at 11H00 at the following address:

Province Physical Address & Contact Number

East London Regional Office,

(Eastern Cape Province)

8 Princess Road,

Vincent,

East London

Tel: (043) 721 1377

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RFP.: NHBRC 1115/2014 Page 28

No late proposals will be accepted

3.2. Bid documents should be marked for Attention: Supply Chain Manager, and

deposited into the Bid boxes at the NHBRC Regional Offices, 8 Princess Road,

Vincent, East London, 5247. No emailed or faxed Bids will be accepted. The Bid

document should be supplied in a sealed envelope and clearly marked with the Bid

number and the full name of the service provider.

4. Enquiries should be directed to:

Mr. Mncedi Mabona - Tel. (011) 317 0297, email: [email protected]

Ms.Kabelo Phalane - Tel. (011) 317 0448, email: [email protected]

5. Number of bid envelopes/files to be deposited:

Submission of bid envelopes/files MUST include ONE (1) Original Copy of the

submission and FOUR (4) copies of the submission. A total of FIVE (5)

envelopes/files per bidder.

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PART E –ADDENDUMS TO THE RFP

The following documents as listed will be made available with the distribution of the RFP.

DOCUMENTS TO BE SUBMITTED

No. Please note; the items marked with an (X) are mandatory requirements

and failure to meet the requirements will result in your bid being

disqualified.

Yes/No

1. Original and valid B-BBEE Status Level or certified copy

2. X SBD1 (Invitation to bid) (Make sure it is signed and thoroughly

completed)

3. X SBD2 (Tax Clearance Certificate) Certificate must be original and

valid

4. SBD 3.1 or SBD 3.2 (Pricing schedule) If not filed please refer to

Annexure or Addendum in your submission where price is mentioned

5. SBD 3.3 (Pricing schedule) If not filed please refer to Annexure or

Addendum in your submission where price is mentioned

6. X SBD 4 (Declaration of interest) (Make sure it is signed) and thoroughly

completed)

7. SBD 6.1 (Preference claim form) Must be signed regardless if points

are claimed or not. (Make sure it is signed and thoroughly completed)

8. SBD 6.3 (Promotion of small business) (Make sure it is signed and

thoroughly completed )

9. X SBD 8 (Declaration of Bidder’s past supply chain management

practices) (Make sure it is signed and thoroughly completed)

10. X SBD 9 (Certificate of independent bid determination – Make sure it is

signed and thoroughly completed )

11. General Conditions of the contract (GCC)

12. X Other documents as mentioned in the bid terms of reference.