Resume Anup Kumar Maji

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Anup Kumar Maji.Mobile: +91 8811047973Email Address:

An enthusiastic & high energy driven professional, seeking challenging assignments in System Administration/ server support with an organization of repute, preferably in IT sector in Anywhere in India.

Profile Summary

A technocrat had over 7 years of experience in HCL Infosystems Ltd, domain of Windows System Technical Support / Troubleshooting and Client Management. Presently Windows System Admin in Kaizen IT Services Pvt. Ltd. Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions and troubleshooting for information systems management. Experience in managing users and assisting support groups through extensive troubleshooting. Conversant with Windows server 2003, 2008, LINUX 5.X, HP, HCL and IBM Server & Storage with strong knowledge of Hardware. An effective communicator with excellent negotiation & leadership skills that can build and maintain relation. HP2-T16 & HP2-Z12 certified. Successfully Complete assign project with customer appreciation.

Core Competencies

System Administration Managing installation of windows and Linux Servers, Drivers, various Software, Oracle Database etc. Servers implementing and managing enterprise wide, systems and network monitoring solutions using open-source tools; designing backup strategy for sites and ensuring scheduled / unscheduled backups as per plan and restoration. Categorizing and prioritizing the support calls at service desk; overseeing the configuration, testing and troubleshooting Proficient knowledge of HP Hardware Environment like ILO, ADU, ACU, NCU, OA etc.

Technical Support / Troubleshooting Assisting in the design and implementation of the network troubleshooting server network problems and conflicts; suggesting improvements in the operations and processes to make the system full proof Rendering windows technical support / training to clients for resolving critical technical issues; identifying performances bottlenecks and taking adequate measures to rectify faults

Career Highlights

Received Customer Appreciation Letter from INDIAN AIR FORCE (HQ),Meghalaya. Adeptly offered hardware support with NUMALIGARH REFINERY LIMITED, Assam.The company was pleased with the service and issued satisfaction letter Bagged excellent letter from UNITED BANK OF INDIA, Assam.

Organizational Experience

System Admin in Kaizen IT Services Pvt. Ltd - Guwahati, India.Working Experience: 1Months.Period: (02/2016 to Present)Responsibilities: Windows system admin in National Registration of Citizenship Project in Guwahati. Implement installation & manage Windows Production Servers and workstations.

Highlights: Adeptly maintained Installation, configuration and troubleshooting related to Hardware and software or performance related issues of different Dell model Servers with VMs. Configure Hardware RAID with resynchronization and implementation of DC and ADDS, DHCP configuration, Hyper VM configuration, DNS Implementation, Backup Client experience and cluster servers Implementation. Senior Customer Engineer in HCL INFOSYSTEMS LIMITED - Guwahati, India.Working Experience: 7 Years, 4 Months.Period: (09/2008 to 01/2016)Responsibilities: Managed golden customers like IIT Guwahati, National Informatics Centre, Assam Police, Assam Finance and Treasury of Itanagar, Arunachal Pradesh. Involved in installation & offering breakdown service onLinux and Windows Production Servers.

Highlights: Support to the client end Severs I.e. Installation, configuration and troubleshooting related to Hardware and software or issues of different HP (Proliant ML, DL),HCL, IBM of servers. Effectively solved problem of Hardware and Software RAID with resynchronization, adding hard disk. Windows Server problem and implementation of ADDS, DHCP configuration, DNS configuration, Backup and restoration server and Rewarded with Best Engineer Award for JAS 2012 in North East HCL Region.Skill Set

Servers (Hardware)Intel Xeon based Server (up to 4 CPU based), Intel based servers of HCL, HP,IBM and Servers, AMD based HCL Servers.Hardware RAID configurations (RAID Level 0, 1, 10, 5, 6)Hand On experience on IBM and HP storage systems (DAS), and EMC (SAN) storage.

Operating SystemsWindows Server 2003 and 2008, Red Hat Enterprise Linux 5. Windows ServerWindows Server up-gradation and Patch Installation.Active Directory configure and Support, DNS Implementation, Server Backup & restoration (WBADMIN and NTDSUTIL). User and Group creation and Administering Systems Security, Group policy management and Security management. TCP/IP management and Configure network connectivity Setup, DHCP, FTP configuration with Share Folders and Printers, Mapping Drives, Permissions to an Account for Administrative Tasks. System booting related issues, Drive Mirroring and software RAID, Remote control support, performance Tuning, NIC teaming. Interconnectivity with other networking OS addition application Software or package installation.Setting Up Hyper-V Server, VM with Windows Deployment Services. Hands on Knowledge on Implementation of Failover and NLB cluster.

Linux ServerInstallation and command line configuration. Standardization, Application package installation and Upgrade Install peripherals by using basic commands, user and group configuration, Network administration and remote access, File system management, Basic knowledge on LVM

Networking KnowledgeThick / Thin, UTP CAT-5/6 cabling, L1 support for Cisco and other make switches.

ApplicationsOracle 9i with Windows Server 2003, Oracle 10g with Windows Server 2008,.IIS and with Windows Server 2012. Symantec Antivirus and other application software.

Projects Executed ON SITE MANAGE SUPPORT [INDIAN AIR FORCE (HQ),shillong ,Meghalaya, india] Role : Sr. Support Head. Skills Used: Server (server 2008 & RHEL 5)

BREAKFIX/MANAGE SUPPORT (ON SITE & REMOTE OFFICES [NUMALIGARH REFINERY LIMITED, Golaghat india] Role : Sr. TEAM LEADER. Skills Used: Server (server 2008,2003 & RHEL 5) and Desktop (Windows XP, Vista Business, Windows 7) and With different break fix skills for others peripheral.

CBS migration of 36 Branches of [STATE BANK OF INDIA, Upper Assam and Nagaland reg,india] Role: Field Project in charge (TECH). Skills Used: Server 2003, Windows XP, BANKSLINK, ORACLE.

BRANCH MIGRATION AND SUPPORT [UNITED BANK OF INDIA, Upper Assam reg. india] Role: Junior in charge. Skills Used: DOS ALMPM, Windows XP, Finacle, MS JAVA. ILINK WEB.

Professional Workshops & Certifications

HP2-T16 Industry Standard Architecture and Technology (COURSE ID: HP2-T16) HP2-Z12 Servicing HP Networking Products (COURSE ID: HP2-Z12) Rendering short period training on Hardware maintenance in Indian Department of post (Head office) and Network fundamentals and Server in Regional Training Institute (RTI),Shillong.

Academic Credentials

Diploma (3 yrs) in Instrumentation Technology from Nazrul Centenary Polytechnic Rupnarayanpur, India. Secured 82.3% with distinction

HIGHER SECONDARY (Science) From Raniganj High SchoolRaniganj, India. Secured 51.1%

MADHYAMIK (General) From Raniganj High School Raniganj, India. Secured 75.3% with distinction

Personal SnippetsAddress : Kantagoria, Searsole(Rajbari), Burdwan.(West Bengal), Pin -713358, India. Date of birth: 25th April 1986.Sex: Male.Marital status: Single.Languages known: English, Hindi, Bengali, Assamese.Nationality: Indian.Passport Status: Valid. Interest: Willing to relocate and interested to learn something new, develops Skill and Knowledge.