Gagan GuptaCell: +91-8447132160baritone.gagan@gmail.com

Profile Synopsis

• A total of 9.6 years of experience in IT industry involving leading and managing testing teams, test planning, test estimates, writing test plan and test strategy, understanding requirements, writing test scenarios and test cases, review and

execution, defect triage & management, engagement with client managers, business associates (BA’s) and other stakeholders to achieve projects deliverable in time and with specified quality.

• Proficient with test management tool HP ALM 11 and HP Quality Center 10.0. Worked as QC Admin and upgraded successfully from ver 10 to ALM 11.

• Working experience with QTP on Hybrid framework for regression and functional testing, did a pilot to suggest QTP over RFT for automation in one of project.

• Working experience of performance testing with Jmeter and Rational Performance Tester tool.

• Have fair idea of web service testing (SOAP/REST) and ETL testing .

• Keen interest in understanding applications from business use perspective.

• Tested applications built in Java, J2EE, .Net & SAP Solution Management.

• ISTQB Foundation level certified. Exposure to complete STLC, SDLC and agile development practices. Expertise in the writing test plans and test cases, execution, bugs reporting, estimations, with exposure to both manual & automation environments.

• Proficient in handling teams and mentoring team members both at offshore and onsite.

• A team player with good leadership, communication, interpersonal, analytic & problem-solving skills. Experience in implementing and setting up quality and CMM processes in the projects.

• Valid H1b stamped visa valid till 04-May-2017 and B1 visa up to 2020.

Skill Set

Software Testing Quality Center/ ALM admin activities, Black-box, system, functional and regression testing, creating test plan, test cases and test points, bugs logging and bugs tracking, reviewing artifacts. Automation using QTP 10.0

Project Management/ Leadership

Mentoring team members, tasks planning, task allocation, task prioritization, conflict resolution, billing vitals, appraisals, management of all PL level requests.

Tools/Software Knowledge/Exposure

• Test Management: QC 10.0, ALM 11.0, TCM (Test Case Manager) 2.0, TCS Smart Test Manager 1.0, JIRA

• Bugs tracking: QC 10.0, Bugzilla 3.7.3, Visual Intercept 3.0, IBM Clear Quest.

• Automation: QTP 10.0 Keyword/Data-driven/Hybrid framework

• Web Services: SOAP/REST, XML, SOAPUI 5.0• Performance Testing: Jmeter, RPT 6.0/ 8.8.2,

Performance Center Admin 9.51• Configuration Management: Visual Source Safe 6.0

(VSS)• Others: MS Office 2007 & 2010, MS Project 2007,

OpenOffice.org 3.2Database (RDBMS) Oracle 10g, 9i, 8i, 7i with TOAD, SQL Server 2005 & 2008,

MY SQL, MS Access 2007 & 2010. Proficient in writing SQL Queries.

Operating System Windows XP/Vista/2007/2008, AndroidQuality/Process Review processes – peer review and team review,

configuration management, understanding of CMM standards and Six Sigma/Lean principles.

Present Employer, Designation and role

Tata Consultancy Services Ltd (TCS)

Designation – Assistant Consultant (working since 29-Sep-2010)

Current/Last Role – Test Lead (working since 27-feb-2014)

Past Employers

• RMSI Pvt Ltd, A-7, Sec 16, Noida; worked as Sr. Software Engineer (QC) from 04-Dec-2008 to 28-Sep-2010.

• Infosys Technologies Ltd, Chandigarh; worked as Software Engineer from 29-Aug-2005 to 03-Dec-2008.

Academic Credentials

• PGDBA (Finance), from SCDL, Pune in 2010 with grade A+ and a percentage of 75.05%.

• B.Tech (Information Technology), from GBPUAT, Pantnagar (Uttrakhand) in 2005 securing OGPA of 6.976 out of 10 (first division) in aggregate.

• Std 12 (CBSE), Saraswati Bal Mandir, Hapur with 81%.

• Std 10 (CBSE), Saraswati Bal Mandir, Hapur with 77%.

Project Highlights

1) MOUI DevelopmentClient: - State of Missouri – Department of Employment Security (US)Role – Test Lead.Description – TCS is engaged with State of Missouri – Department of Employment Security under state and federal efforts to modernize its UI programs. TCS team is responsible for develop, modernize, test and support UI application for state of Missouri. Environment – End-to-End Testing, JAVA. DB2 Tools – TCS MasterCraft ALM 1.0, IBM Rational Performance Tester 8.8.2, TCS iBrowse, SQuirreL, IBM ReqProTeam Size – 4Activities and Responsibilities –

• Ensuring completion of test activities and deliverable on time and with stated quality standards.

• Requirement mapping to design sections.

• Preparation of Test Plan.

• Preparation/review of test scenarios from business requirements.

• Preparation/review of test cases.

• Test Execution. Report defects, re-test after fix and close.

• Preparation/review of test reports

• Provide inputs to daily checkpoint and weekly status reports, environment management, testing status and issue discussion meetings.

Duration – Jan 14th, 2014 – Dec 31st, 2014.

2) Prescriber Schedule Authority EditClient: - Mckesson Technologies (US)Role – Test Analyst.Description – PPE (Pre and Post Edit) is a software service majority of big pharmacy players are aligned with. PPE helps pharmacy to analyze

and minimize expenses on rejected claims from payers.Prescriber Schedule Authority edit, gets applied on claims with

any controlled drugs, narcotics and validates if prescriber has authority enough to prescribe. Environment – Functional Testing, SQL, JAVATools - ALM 11.0, SQL Server Studio 2008, Rx Edit Manager, Win Test.Team Size – 1Activities and Responsibilities –

• Understanding requirements with BA’s and creating test scenarios.• Writing test cases and executing for function testing.

• Attend and provide input to daily checkpoint, environment management, testing status and issue discussion meetings

• Issue identification, reporting and resolution

• Monitor and provide daily status on test execution progress, defects with HP ALM.

• Preparation/review of test reports

• Responsible for completing all functional testing for PSA edit.Duration – Sep 1st, 2013 – Dec 31st, 2013.Appreciations - Did a POC (proof of concept) to suggest QTP (Quick Test Pro) over RFT (Rational Functional Tester) for automation activities.

3) Testing CoEClient: - Zimmer Business Solutions (US)Role – Test Lead.Description – Zimmer testing team and business users. Environment – JAVA, Functional Testing, QTPTools - ALM 11.0Team Size – 4Activities and Responsibilities –

• Managing the projects and resources. Working with client engagement managers, business associates (BA’s) and onsite counterparts to achieve projects deliverables in time and with specified quality.

• Preparation/review testing artifacts such as Test Plan, Test Strategy, managing test results with test management tool – HP ALM 11.

• Preparation/review of test reports

• Attend and provide input to daily checkpoint, environment management, testing status and issue discussion meetings

• Daily test status meetings with client engagement manager and onsite counterpart.

• Identify impacts to testing schedule and work around. Resource allocation.

• Monitor and provide daily status on test execution progress, defects.

• Issue identification, reporting and resolution

• Responsible for all testing activities and deliverables.Duration – Apr 1st, 2013 – Jul 31st, 2013.

4) Testing CoEClient: - Zimmer Business Solutions (US)Role – QC – ALM Site Admin.Description – Zimmer had adopted HP Quality Center v10 back in 2011 for its test management practices with testing team and business users. Environment – Functional TestingTools - Quality Center 10.0, ALM 11.0Team Size – 1Activities and Responsibilities –

• Project Admin activities – project set-up in HPQC – ALM, assigning users role and permissions, workflows implementations, support to test management by providing Quality Center best practices with required business user training.

• Site Admin activities – installation of ALM 11, managing licenses and monitoring its usage, installation Genologix e-Approve license in ALM, setting up all formal procedures for using ALM production environment for GxP projects, installation qualification with USDM team, maintaining QC – ALM application in production environment with reach to other tool admin’s and SMEs.

Duration – Jul 16th, 2012 – Mar 31st, 2013.

5) GSK Labware Testing ServiceClient: - GlaxoSmithKline plc (UK)Role – Test Analyst.Description – TCS is the technology partner for GSK’s SCD Program. SCD comprises of 25 projects with over 140 applications achieving improved performance through delivering new IT solutions into the clinical trials environment together with the business process improvements and behavioral change required to deliver the planned improvements in efficiency. This project is being executed in onsite-offshore model. GSK Labware Testing Service is a part of ongoing SCD program where TCS has to provide testing service to GSK Labware Tool - LIMS (Laboratory Information Management System) where TCS has scope to understand business and System requirements develop integration and system test cases and carry out the complete testing cycle with quality outputs. Environment – JAVA, SQL Server, Web based manual testing, Tools - Quality Center 10.0, Performance Center Admin 9.52.Team Size – 10 (9 at offshore, 1 at onsite)Activities and Responsibilities – application analysis, test case writing, reviewing and execution, tool admin activities for HP Quality Center and Performance Center.Duration – Apr 2nd, 2012 to Jul 10th, 2012.

6) New Business TestingClient: - Genworth Financials (US)Role – Offshore Project Lead.Description – Genius is 5th generation underwriter system, a proprietary of Genworth Finacials (earlier GEFA, part of GE). The system interacts with many of other Genworth systems like Cyberlife and PPlus. New Business team does the functional and regression testing for newly added changes to this web-based application. Environment – JAVA/J2EE, Web based testing, Automation testing using QTP 10.0Tools - QTP, Quality Center, Bugzilla.Team Size – 8 (7 at offshore, 1 at onsite)Activities and Responsibilities – application analysis, client and onsite communication, understanding requirements, test planning and test management, estimations, test case writing, reviewing and execution, team handling and mentoring team members, task assignment, taking care of PMO tasks – viz approving requests from associates, completing billing vitals etc.Certification –

1. Completed TCS Insurance domain L1 certification.2. Acquired TCS E0 competency in project management.

Duration – Jan 3rd, 2011 to Mar 16th, 2012.Appreciations –

1) Awarded ‘On the Spot Award’ in Jun’ 11 for strong leadership and keeping deliverables on time.

2) Appreciations for various initiations on process improvement at team and account level.

7) EPI (Enterprise Party Index)Client: - Bank of America (US)Role – Module Lead.Description – EPI provides a continuum of various services which

majorly involves the one client profile for BOA management for all GWM clients at ML or bank clients. Bank acquired Meryl Lynch in 2008.Environment – Client applications viz. KD, SCP, EAO, OAO, DGUI which are used by various stakeholders like Producers, Financial advisers and Data Governance team to open and maintain investment accounts.Team Size – 10Activities and Responsibilities – requirement analysis and test cases writing. Duration – Oct 1st, 2010 to Dec 31st, 2010.

8) Geospatial QAClient: - RMS Inc. (Newark, US)Role – Senior QA Engineer.Description – RiskLink and RiskBrowser are main RMS s/w products. Insurer, Re-insurer and Underwriters use these products to calculate losses for their portfolios against occurrence of any natural peril (Earthquake, Windstorm, Flood etc.) or for any hazard data information. RiskLink is desktop based software where RiskBrowser is web based application.Team Size – 4 (Two at RMSI, Noida and two at RMS, Newark)Activities and Responsibilities – Continues interaction with development teams and requirement managers, test plan preparation, test cases writing and test points creation, review artifacts, manual black-box, functional, system and regression testing for software and data, analyzing test results and logging defects, tasks planning, task management, task scheduling, configuration management, mentoring team members etc.Onsite – Travelled to Newark (California, USA) in Jan 2010 for a period of one month.Duration - Dec 2008 to Sep 2010.Appreciations –

1) Got my name in RMS QA Wall of fame for logging many new and relevant bugs

2) Third best bug finding rate in RL/RB 10.0 release.3) appreciated various times on communication and follow-up with

development teams and product managers4) Conducted many soft-skill trainings with in group and SBU.

9) Bison QA ProjectClient: – NAVTEQ Corp (Chicago, US) - taken over by Nokia in 2008. Role – Software Test EngineerEnvironment – NAVTEQ internal applications ATLAS and AET in JAVA.Description - Bison QA team validates the rules for digital geographical data sold by NAVTEQ to its clients in GDF/SIF+ format. Data is first collected by field engineers or purchased from other vendors and made digital, rectified and then sold to other clients such as Google Maps.Activities and Responsibilities - Creating test plan, test cases and test points for bugs logged, manual black-box, system and regression testing, bugs reporting, configuration management.Team Size – 18Duration – 01-Jul-2007 to 03-Dec-2008.Accreditation - Member of runner-up team in Tools Event Dec, 2007 organized by Tools Group, Product Engineering Horizontal Business Unit at Infosys.

10) China Maintenance TeamClient: – NAVTEQ Corp (Chicago, US)Role - Software Test EngineerDescription - NAVTEQ supplies its client data in GDF/SIF+ files. A new flavor NAVSTREETS was developed initially for China and soon upgraded to NAVSTREETS+ include Korean data also. Testing requirement was to test ~60 separate layers of geographical data in these two data files format.

Activities and Responsibilities - Creating unit test cases, manual functional testing for continues software updates, execution of integration test plans, reporting defects, configuration management.Team Size – 8Duration – 01-Nov-2006 to 30-Jun-2007.

11) Hannaford Client: – Hannaford (US)Role – Software Test EngineerEnvironment – J2EE, OracleSoftware used - IBM Websphere, Rational Performance Tool 6.0Description – Hannaford tags edible items with a symbol indicative of their nutritional value. These ratings will be based on the nutrition and ingredients of the product and will essentially indicate how ‘healthy’ the product is.Activities and Responsibilities - Creation of jsp pages for the web application, Creation of unit test cases for functional and regression testing, preparing and executing integration test plans, testing of complete application on different Internet browsers like IE 6.0, Netscape 7.2 and Mozilla Firefox 2.0 for functionality and performance.Team Size - 6Duration - July 2006 to Sep 2006Accreditation - Hannaford project was awarded as “Best Project” at Infosys Fame Awards 2006.

12) Brokerage Information Development System (BIDS)Client: – Ameriprise (US) part of AMEX group.Role – Software Test EngineerEnvironment – Core Java/OracleSoftware Used - Oracle Warehouse Builder 10Description - Brokerage Information Delivery System (BIDS) involves development of continuous near real-time data migration with data cleansing & transformation from a legacy transaction system to data mart on Oracle with a RAC environment. The backbone is built using Oracle Streams and Oracle Warehouse Builder (ETL Tool). Infosys has been involved in the initiative from inception and assumed end-to-end responsibility from Design through Implementation. The technology was a first-of-a-kind implementation for the customer and within Infosys.Activities and Responsibilities - Mapping of tables across databases in OWB as per low level design documents, Creation of Unit test cases, Monitoring execution of batch jobs.Team Size - 6Duration - Feb 2006 to May 2006.

Personal DetailsName Gagan GuptaCurrent Address 905/C3 SRS Residency

Sec 88, Faridabad 121002Date of Birth 20-Nov-1982Gender MaleMarital Status MarriedContact No +91-9560427231Contact email baritone.gagan@gmail.com§

Declaration

I certify that above all details are correct and best of my knowledge.

Place: Faridabad, India(GAGAN GUPTA)