NAVEEN KUMAR SHARMA Contact: +91-9867941129; Email: nks2829@gmail.com

SALES & MARKETING/ BUSINES DEVELOPMENT PROFESSIONAL – AUTOMOBILES SECTOR Seeking challenging assignments in the domain of sales/ marketing/ business development with progressive organizations for a career encompassing personal & professional enhancement across Automobile/Ancillary/Engineering/Manufacturing Industry

PROFILE & STRENGTHS

Competent, diligent & result oriented professional with an experience of over 5.10 years in sales & business development function as key revenue generating business module with customer focused deliverables by designing innovative systems and processes to generate high value propositions across Automobile Industry.

Proficient in identifying & developing potential accounts and retaining their business association with augmented customer services while designing innovative marketing strategies to generate desired resonance across potential market segments. Record of redirecting business strategy, managing start-up situations and negotiating favorable business agreements.

Adept at mapping market dynamics to draw vital inputs to facilitate designing/ realignment of marketing/ sales strategies to combat competition, stay firmly afloat and sustain leadership position. Deft in revenue generation, strategic direction and enhancing operational efficiency. Keen planner and farsighted with strengths to perceive beyond obvious.

Capable of establishing distribution infrastructure and developing strong network of channel partners – dealers, distributors etc to widen product distribution and deeper market penetration. Proven skills in breaking new avenues & driving revenue growth and proactively conducting opportunity analysis by keeping abreast of latest market trends.

Motivated and goal driven with strong work ethics, continuously striving for improvement coupled with excellent administrative aptitude with an eye for detail and the commitment to offer quality work. Result driven and focused with immaculate work habits, excellent man-management, time management and leadership skills

Core Competencies Sales Planning & Promotion Business Development Promotional Activity Eloquent Negotiation Skills Team Management Client Relationship Management Customer Management Business Targets Strong Interpersonal Skills Sharp Analytical Skills Leadership Skills Market Research & Analysis Liaison & Coordination

PROFESSIONAL EXPERIENCE

VOLVO EICHER COMMERCIAL VEHICLES LTD. MAY’12 – PRESENT Business Development Manager – Parts Retail

Spearheading efforts in managing entire sales, marketing and business development activities in the assigned territory across West- Central Region including Maharashtra, Gujarat, Goa and Madhya Pradesh while consistently achieving business targets as well as identifying new business opportunities and implementing plans for aggressive market penetration.

Handling activities related to the company’s Vision, Values and Strategy; ensure revenue generation and enhance market share for entire.

Actively managing state wide dealer network to achieve the desired business parameters and developing and implementing expansion strategies and effective network planning based on various parameters like existing town wise market potential, strategic locations, business plan and mapping competitors’ activities.

Identifying and appointing new retailers in consultation with Area parts Manager as per blind spot identified and working with strong/ cost-effective and reliable distribution network and establish strategic alliances to facilitate deeper market penetration thereby enhanced sales.

Identifying prospective clients, generating business from institutional accounts and developing them to achieve higher market share/ consistent profitability.

Managing a team of front line sales personnel to support the channel partners in meeting the requirements of the company in terms of policies, procedures, infrastructure and sales activities etc.

Identifying financially strong partner and appointing Eicher Exclusive Parts Outlets (EGP Shoppe) right from conceptualization, identify suitable location, conducting interviews, setting up required infrastructure and offloading initial stock for inauguration of the Shoppe; ensure achievement of primary and secondary targeted sales through the Shoppe.

Developing commercial policies and long term promotional scheme for shops. Responsible for attainment of EGP Shoppe financials and working in closed coordination with APM for sales & ROI

improvement, evaluate business performance/ financial position of EGP Shops and providing necessary support to upgrade them to next level. Capturing the performance of the EGP Shoppe through preparation of reliable MIS.

Monitoring customer response/ feedback in terms of parts availability and service quality as per norms; ensuring highest level of customer satisfaction at the Shoppe.

Conducting periodical audits at EGP Shoppe, preparing development plan and closely reviewing the implementation of action plan.

Developing the existing retail network based on availability of Service Mechanics and expanding the Eicher’s Lubricant Business in the territory.

Making fact-based decisions regarding marketing strategy to develop the product as a brand while designing effective and cost-efficient implementation programs based on Customer Analysis, Competitive Analysis, Collaborator Analysis and Industry & Company Analysis.

Setting & achieving the top-line, middle-line and bottom-line targets within the prescribed budgets while making decisions on Product-Mix, Pricing, brand promotion and brand campaigns etc.

Monitoring and gathering information on competition’s activities and strategic moves from field on retail network and providing feedback to seniors on the competitor activities and latest trends in the market for helping in evolving competitive strategy.

Maintaining and expanding a loyal customer base through continuous customer interface and efficient sales operation. Developing relationships with key decision-makers in target organizations for business development.

Area Parts Manager – Parts Retail Responsible for development of Parts Retail Business and achieving targeted sales volume through primary sales of

distributors and secondary retail sales of entire product range of Eicher’s genuine parts in the designated territory of Gujarat.

Ensured optimum financial health and viability of business of all the channel partners and strengthened the existing distributor network & retail network to ensure continuous flow of business.

Built and nurtured healthy relationships with the dealers, customers and service mechanic by regular visiting and greeting them, implementing domestic trips & incentive policy, organizing promotional activities such as service camps, mechanics training programs and customers get-together for maximum market coverage.

Planned & organized various dealer training programs on various aspects of product knowledge, spares up gradation & interchangeability and sales management.

Coordinated with Service Department for resolving customer complaints related to parts availability up to their satisfaction. Ensured timely completion of billing process and timely collection of payment, C form and road permits from the dealers

and achievements of reduction in total receivables. Assistant Manager – After Market Retail Support Monitored the implementation of Dealer Service Processes, Revision & Training at H. O. Level. Involved in identification and development of vendors & suppliers, conducting price/ cost negotiations and procuring

products at optimized cost. Got the work done through external suppliers as per requirements. Executed Site Support Solutions (Ex: Container Setup) and developed new solutions and offerings. Prepared strong MIS reports based on CS Surveys & Process Implementation. Analyzed the set of data, predicted outcomes

and recommended the stakeholders whether the issues are under control or further need to fix. Understood the end to end process for effective handling of the deliverables from the function and developed &

implemented Internal Business Processes. Managed publication requirements, carried requirement vs. supply planning and executed backend activities processing

regarding material in-warding & out-warding in the SAP system. Provided after sales services to the clients while ensuring timely service delivery as well as collections from the clients

within the stipulated credit period. Ensured timely service delivery as well as collections from the clients within the stipulated credit period while managed the

distribution system of the company and maintained smooth operations across the unit.

BIRLA TYRES JUN’11 – APR’12 Account Manager – Fleet (SSE)

AIRRO ENGINEERING LTD. JUN’09 – MAY’11 Sales and Procurement Executive

EDUCATIONAL CREDENTIALS

Bachelor of Engineering in Mechanical Engineering, 2009 Govt. Engineering College Bikaner, Rajasthan University; 62%

Class XII 2005 K. V. AFS Station, Bangalore, CBSE; 65%

Class X 2003 K. V. AFS Station, Bangalore, CBSE; 72%

Technical Skills AutoCAD, Pro E with higher modules NC CNC, Mould Casting etc., SAP, MS-Office, Windows OS Family & Internet Applications

Trainings Undergone Refrigeration System at Electrolux – Videocon, Alwar. Turbine System at B.H.E.L, Haridwar. Vehicle Familiarization at Ashok Leyland, Chennai.

Date of Birth: 5th July, 1988 References: Available on Request