Vishal Gupta

New Delhi, India+91 9741154179

vishal.tg@gmail.com

Excellent combination of Healthcare business knowledge,

project management expertise and technical skills to provide strategic

solutions

Uniquely Qualified for Senior IT Managerial role as...

CIO/ IT Director / Program Manager

PMP & ITIL V3 Certified with 19+ years’ experience

Technically-astute senior industry professional with extensive experience in leading & managing large-scale IT

operations and delivering multiple high-value projects, primarily related to Healthcare sector across India and the Middle East; possess 10 years of International (Kuwait and

Qatar) exposure, providing IT services & solutions

EXPERTISE IN

IT Operations & Management Program / Project Management Healthcare IT Design and Setup HIS, EMR Implementation IT Service Management IT Infrastructure Management Strategic ICT Planning IT Governance / IT Audit Business Process Automation Team Building & Leadership

ACADEMICS

MCA (Masters in Computer Application), IGNOU, New Delhi, India (2001)

BSC (Bachelor of Computer Science), Kurukshetra University, India (1996)

PROFESSIONAL DEVELOPMENT

PMP Certified ITIL V3 Foundation Certified Certified courses for Network

Management & Administration, Unix, Oracle & C

HIMSS (Healthcare Info Management Systems Society) Seminars And Annual Conferences

Active participant in various IT and Health-IT related seminars, technical workshops & exhibition

Active member of various IT groups & forums

PROFESSIONAL AFFILIATIONS

PMI, Project Management Institute Inc. USA

HIMSS, Healthcare Information Management Systems Society, USA

COMPETENCY MATRIX

Results-driven with expertise in driving multiple high-value projects, managing delivery for large deals, coordinating with project teams and deploying technology to build successful solutions & services

Well versed in end-to-end project management & execution, right from inception till implementation & production support, ensuring deliverables within time, quality and cost constraints; successfully managed delivery of integrated, complex and highly customized applications across multiple platforms

Significant exposure across Healthcare domain, with excellent knowledge in healthcare business processes and compliances; proficient in setting up PMI, ITIL, ISO standards and other health-IT compliances (e.g. JCI, IHE, HIPAA, HL7)

Proven ability to communicate effectively with ‘C’ level Executives in defining IT strategies to match with organizational business objectives; reported to the Chairman, CEO and CIOs in previous assignments

Skilled in efficiently managing IT operations and leading resources that support company infrastructure including storage, servers, infrastructure backbone (LAN and WAN), connectivity and hardware peripherals

Adept at formulating IT strategies and policies, assessing & mitigating major IT risks, maintaining information security standards and ensuring effective implementation of the same

Efficient team leader & player, having excellent organization, communication, interpersonal and presentation skills; proven ability to lead cross-functional teams to maximize productivity, ensuring technical solutions meet business requirements

SPECIAL MENTION

√ Presented in many IT & Healthcare forums and shared Panel with other IT leaders (Flaming Gulf and HIMSS conferences)

√ Best HIS Implementation Award by PC Quest, India (2005)

√ Best IT Infrastructure Award by Nasscomm (2006)√ Best Performance Award (2009)√ Awarded with numerous bonuses for demonstrated

excellence in performance and productivityPROFESSIONAL EXPERIENCE

Head – Information Technology | Indraprastha Apollo Hospitals, New Delhi, India April 2016 - till DateHighlights: Heading IT operations and new projects for 850 beds super specialty tertiary care hospital with

4000+ end users and 1500+ data points. Leading a team of 50 IT professionals for various IT verticals e.g. Project Management, IT Innovation,

Clinical & Business Solutions Management, Data Center/Network/Security Management and Help Desk Management.

Program Manager/ Consultant | Sidra Medical & Research Center, Doha, Qatar Nov 2011 – Jan 2016Highlights: Spearhead team efforts related to setting up an ultra-modern, all-digital academic medical center in

Qatar Foundation's 2,500 acre Education City campus in Doha Maintain regular interaction with cross functional global teams/ vendors based on business as well as

operational requirements Liaise with prime source vendor (Dell) pertaining to procurement, planning, implementation, testing

and deployment across eight healthcare and support solution projects Management of vendor relationship, contract (worth $50 million); liaise with internal-external

stakeholders in ensuring compliance to various SLA parameters, deliverables, managing risks/ issues/changes

Optimized business policies & processes to enhance operational efficiency

Group IT Head | Al-Safat American Hospital & Medical Centers, Kuwait Sep 2007 - Nov 2011Highlights: Managed IT operations for four healthcare facilities including deployment of IT at American Hospital

project with 120 beds worth $5 Million Set up clinical system - Intetsystems’s trakcare, Microsoft Dynamics ERP, PACS with an integrated IT

Infrastructure platform built-on fully redundant fibre-optic backbone spreads over 4000+ data points Led IT planning, budgeting, procurement to business processes, implementation, integration and

testing Collaborated with internal stakeholders, vendors and technical teams in ensuring smooth functioning

of IT operations Set up/ managed IT team of 20 professionals with a centralized IT Helpdesk for the entire group

based on ITIL framework

Head IT | Royale Hayat Hospital, Kuwait Nov 2006 – Sep 2007Highlights: Led a team of 15 IT professionals for 24/7 IT helpdesk for enhancing uptime of IT infrastructure,

clinical/business solutions and other IT integrated systems in the multi-specialty luxury hospital specializing in Obstetrics, Gynecology and Pediatrics

Manager IT | Fortis Healthcare Limited, New Delhi, India Nov 2000 – Oct 2006Highlights: Managed IT operations of corporate and six hospitals of Fortis Healthcare group – a pan Asia-pacific,

integrated healthcare delivery provider Spearheaded team efforts in setting up IT infrastructure and evaluating and deploying applications Managed IT budgets, Capex and Opex across Fortis units aimed at enhancing organizational bottom

lines Involved in end to end management of the IT deployment cycle encompassing budgeting, planning,

procuring, implementing & post-live support Functioned as member of the corporate procurement committee involved in techno-commercial

evaluation for recommending various technology & clinical solutions Participated in vendor negotiations for IT Purchase Orders, Work Orders, SLAs and Maintenance

Contracts etc Generated awareness amongst employees on IT policies, processes guidelines for implementing the

same in day to day business transactions

Sr. Executive - IT | OTTO-AGN International Ltd, New Delhi, India Jun 1998 - Nov 2000IT Executive-Programmer | Khelgaon Resorts Ltd., New Delhi, India

Mar 1997 - May 1998

Date of Birth: 05th January 1976 | Languages Known: English and Hindi | Nationality: IndianPassport Details: J6456319 valid till 2021

~ References Available Upon Request ~