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1
ZUBAIR HOOSEN _____________________________________________________________________________________
3 First Avenue, Bergville, KZN, 3350 | H:+2736 448 2923 | C:+2783 386 7369 | [email protected]
PERSONAL
Age : 34
Date of Birth : 1982/01/25
Place of Birth : Ladysmith – KwaZulu Natal
Nationality : South African
Ethnic Group : Asian
Drivers License : Code 08
Criminal Records : None
Marital Status : Married
Dependants : 3
Allergies : None
EXPERIENCE
• Commitment to social justice and company mission
� minimum 3 years experience in Financial Management
� Strong background and work experience in Finance
� Excellent computer skills and proficient in excel, word, outlook.
� Excellent communication skills both verbal and written
� Demonstrated leadership & vision in managing staff groups & major projects or
initiatives.
� Excellent interpersonal skills and a collaborative management style.
� Budget development and oversight experience
� A demonstrated commitment to high professional ethical standards & a diverse
workplace
� Excel in operating at fast pace
� Excellent people manager, open to direction and Collaborative work style and
commitment to get the job done
� Ability to challenge and debate issues of importance to the organization
� Ability to look at situations from several points of view
� Persuasive with details and facts
� Delegate responsibilities effectively
� High comfort level working in a diverse environment
� Knowledge and experience in organizational effectiveness and operations
management
� Knowledge of business and management principles and practices
� Knowledge of human resource principles and practices
� Knowledge of project management principles and practices
� Information technology skills include A+
� Respect and support for the process of working with a Board of Directors
� Ability to handle multiple demands and make tough decisions
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KEY COMPETENCIES
• Strategic planning
• Global and strategic sourcing
• Negotiations expert
• Procedure development
• Cost reduction and containment
• Multi-site operations
• Systems implementation
• Proficient in Microsoft Office Suite
• Critical Thinking & Problem Solving
• Customer relations specialist
• Energetic
• Risk management
• Vendor sourcing
• Organized
• Unsurpassed work ethic
• Results-oriented
• Influencing & Leading
• Project development and lifecycle
• Work flow planning
• Flexible
• Dedicated
EXPERIENCE
09/2011 to Current Site Manager
BP Bergville – Bergville, KZN
Service Station & Supermarket
Key Responsibilities & Achievements
• Managed entire re-vamp process from an 80 foot store to a 500 foot retail store,
Handled everything from procurement of equipment, to fitting, product range,
contractors and HR to store opening.-
• Establish organizational goals, performance objectives, guidelines and best
practices that are based on Board Policy and strive towards achieving them.
Oversee all store operations based on the goals, objectives, and standards of the
organization. Oversee, assist, and supervise all department managers in planning
and performance to achieve all goals and objectives. Provide a model of
supportive and participatory leadership promoting the concepts of team building
and empowerment. Review financial statements and data. Utilize financial data
to improve profitability. Prepare and control operational budgets. Monitor stock
inventory. Plan effective strategies for the financial well being of the company.
Financial Accountability - Participate in and oversee the preparation of all annual budgets.
Oversee the monitoring and managing of all labour and other controllable expenditures.
Understand and utilize the financial tools and reports available to support operations. Review
financial statements and data. Utilize financial data to improve profitability. Prepare and
control operational budgets. Control inventory. Plan effective strategies for the financial well
being of the company.
Financial Management - Oversee monthly and quarterly assessments and forecasts of
organization's financial performance, financial and operational goals. Oversee short and
long-term financial and managerial reporting. Managing day to day processing of accounts
receivable and payable, producing reports as requested. Reconciling monthly activity,
generating year-end reports, and fulfilling tax related requirements. Assisting Board of
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directors in monitoring cash flow. Maintaining Intersection's archival and administrative files.
Administering payroll and employee benefits and organizational insurance. Ensure that
Accounting Department requests are resolved and communicated in a timely manner to
internal and external parties. Develop, maintain and monitor all accounting systems and
procedures capturing all pledges, billings and receipts and for the recording of all revenue
transactions, recommend and implement improvements to systems.
Risk Management - Oversee organizational insurance portfolio as well as maintain the
companies security risks which include CIT as well as site security.
Operations - Monitor overall store conditions to meet customer service objectives and
budgetary goals. Plan and implement all store operations within budget. Develop and
oversee store design and merchandising plan. Help direct and maintain inventory and
merchandising standards sufficient to meet organizational ends and goals.
Human Resources - Develop staff training plan, pay scale, position descriptions, staffing
structure, orientation process, employee benefits and policy manual to ensure that
organizational training needs are met. Oversee hiring of all other staff. Develop and maintain
a system of staff feedback designed to facilitate communication within and among
departments and participate in direct one-on-one performance feedback with supervisors
and staff as necessary. Help facilitate the flow of information among staff. Organize
recruitment and placement of required staff. Establish organizational structures. Delegate
tasks and accountabilities. Establish work schedules. Monitor and evaluate performance.
Customer Service – Design, develop, and maintain a store that is well merchandised and
customer friendly. Evaluate and identify customer service needs and develop necessary
training to ensure the co-op provides outstanding customer service to its members and
customers and communicates clearly and effectively to the membership. Monitor key
indicators to ensure overall satisfaction.
Safety - Understand, implement required programs, manage and monitor compliance with
applicable state health and safety laws. Ensure that all staff are trained in and follow all
organizational safety procedures and guidelines. Ensure that the store provides a safe work
environment for all staff and customers.
Organizational Effectiveness - Manage functions. Increase the effectiveness and efficiency
of Support Services through improvements to each function (HR, IT, Finance) as well as
coordination and communication between functions. Drive initiatives in the management
team and organizationally that contribute to long-term operational excellence.
Board Relationship - Demonstrate an understanding of and commitment to Board Policy.
Attend all meetings of the Board of Directors. Remain at all times within the Board stated
Executive Limitations. Report compliance to Board policies as required by the Board of
Directors. Work with Board to establish and achieve annual goals and objectives. Liason with
board members. Asssist in the development of strategic plans for operational activity.
Implement and manage operational plans.
Store Promotions - Coordinate store information. Plan and manage store promotions. Design
and maintain a marketing campaign within budget to maximize local involvement and
increase sales and membership.
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2014 to Current iliwatu Projects – Director (concurrent with current employment) Dealing in bulk fertilizer products
Build and develop relationships with long term clients
Procurement of product
Product sales
04/2008 to 08/2011 Regional Manager
Daks International – East London, Eastern Cape
Branded Clothing Warehouse Operations
Key Responsibilities & Achievements
• Payments
• Creditors
• Banking
• Daily Cash flow analysis
• Daily management of warehouse including staff & Human Resources
• Stock Control
• Stock Distribution between 11 stores – Store dependant on product sales
• Networking within all stores & warehouse setup myself
• Maintaining insurance portfolios on all stores
• All HR issues, CCMA cases & hearings
• Stock counts in all stores yearly
• Daily monitoring of All shop sales
• Daily issuing of stock to stores
• Daily operation of 2 super link trucks – procurement of loads countrywide
NB: This division was setup by myself while still assuming the above duties
Daks Logistics – East London, Eastern Cape
Transportation Of Coal, Chrome
• Setup of Daks Logistics
• Procurement and financing of 30 Heavy duty vehicles over a period of 2 Years
• Purchasing of Land and setup of Fully fledged workshop to service/ Maintain vehicles
• Sourcing of Contracts for loads for vehicles
• Maintaining everyday operation of vehicles including breakdowns
04/2005 to 02/2008 General Manager
Smiles Foods – Ladysmith, KZN
Snacks/Fried Chips Manufacturer
Key Responsibilities & Achievements
• Invoicing of all products that were dispatched daily
• Maintenance of all Company vehicles which included repairs, Maintenance and Service
schedules for all company vehicles inclusive of delivery trucks
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• Planning of daily delivery routes for all vehicles
• All computer networking, repairs and maintenance
• Maintenance of stores for parts for vehicles
• Maintaining stock levels of raw materials for packaging of product
03/2003 to 04/2005 Floor Manager
Euro International Johannesburg, Gauteng
Branded Clothing Outlet Store
Key Responsibilities & Achievements
• Daily Operation of Store
• Stock replenishments including orders of goods
• Stock Control
• Staff allocation for store
01/2001 to 03/2003 Salesman
Ideals – Ladysmith, KZN
In-house Clothing outlet Store
Key Responsibilities & Achievements
• Assisting Customers
• Storeroom Maintenance
• Trained as a teller
• Maintaince of Lay byes
• Dealt with customer issues and complaints
EDUCATION
1999 – High School Diploma : High School
Windsor Secondary School – Ladysmith, KZN, South Africa
Subjects Completed
English
Afrikaans
Maths
Physical Science
Accounting
Computer science
2004 - Diploma : Computers
Damelin College – Ladysmith, KZN, South Africa
Completed A+ Computer Technician
2014 – Legal Liability – OSH Act
2014 – BP LTO – License to Operate – Fuels and Convenience Modules Completed
2014 – Fire Fighting & First Aid
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References:
Iqbal Khan - Journalist, Activist Ladysmith Gazette - 082 756 0736
Haroon Tar - CEO Ford/Mazda Ladysmith - 083 637 1119
Farook Omarjee - Previous Owner BP Bergville - 082 762 4218
Imtiaz Asvat - Branch Manager Smiles Foods - 083 630 4957