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Retailing and E-tailingUnit 3, Lesson 1
Choosing a Target Market & Market Segmentation
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VS.
Mass Market
SegmentationMarketing
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MARKET SEGMENTATION
Geographic
Demographic
Psychographic
Behavioral
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Geographic Variables
•Location
•Climate
•City size© RoboDread / StockFreeImages.com
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United States Map
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Demographic Variables
• Age– Generations
• Gender• Ethnicity• Income
– Disposable income– Discretionary
income• Family size• Family life cycle• Occupation
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Psychographic variables
• Hobbies • Social
activities• Lifestyle• Interests• Attitudes
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Behavioral Variables
• Features desired
• Usage rate–80/20 rule
• Brand loyalty
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Combining VariablesTargeting a market based on two or more variables.
–Ex. Demographics with a psychographic variable
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Market Segment Profile• Detailed description of the
typical customer in a market segment.– Includes: geographic
location,– demographics,– psychographics, – and behavior relevant to
the product.• It is a complete vivid
picture of your customer.
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You have now defined your target market
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