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Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology for Kansans

Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

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Page 1: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Return on Investment and Budget Development for Reutilization

ProgramsJoy Kniskern, Georgia Dept. of Labor/Tools for Life

andSara Sack, Assistive Technology for Kansans

Page 2: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Pass It On Center - AT Reuse Strand

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Page 3: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Pass It On Center - AT Reuse Strand

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Page 4: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Pass It On Center - AT Reuse Strand

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Page 5: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Pass It On Center - AT Reuse Strand

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Page 6: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Source: www.cartoonstock.com

Page 7: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Similar Discussion at ATIA in Chicago—But Even More Important Now….Why?• Always important to run an efficient, effective

operation• More likely to be asked to demonstrate your

program’s effectiveness• Sept. 14, 2010 Sunshine Review report—Budgets for

FY2011 are even more difficult than 2010• Yolanda Kodrzycki, an economist at the Federal Reserve

Bank of Boston, told the National Governors Association meeting in July 2010 that budgeting for next year would be "just as tough" for state budget makers.

Page 8: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Cost Benefit, Simple ROI, ROI/Business Case: What Are We Talking About?

• Similar but slightly different terms• Cost Benefits – a general list.• ROI – performance measure to compare efficiency

of different investments.• ROI/Business Case – stated definitions and

assumptions and yields some insights on how to improve business in the future.

Page 9: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Simple ROI Calculation

• ROI = (Gains from investment – Cost of investments) divided by Cost of investment

• Which is a better investment? • $1,000 that earns $50• $100 that earns $20

Page 10: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Simple ROI Calculation

• $1,000 that earns $50• ($1050 - $1,000)/ $1000 = .05 or 5% ROI

• $100 that earns $20• ($120 - $100)/$100 = .20 or 20% ROI

Page 11: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Before You Start Your Calculations

• 1. List your costs• 2. List your benefits• 3. State your definitions and focus• 4. Think about what a “good” return would be….

• Kansas legislator when talking about another program was pleased with a $2 return

• State your goal for a return

Page 12: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Kansas Reuse Program ROI

Page 13: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Simple ROI: Regional Data (3rd Q)

Page 14: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Simple ROI: Regional Data (4th Q)

Page 15: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Comparison of Quarterly ROI Comparison of Quarterly ROIRemote Rural AT Access Site

Cost per quarter $4,250

Assets3rd QDME Medicaid N = 1 6,600

Private N = 64 33,564 40,164

3rd Q 2008 ROI $8.45

4th QDME Medicaid N = 0 0

Private N = 28 28481 28481

4th Q 2008 ROI $5.70

* ROI = Assets - Costs/Costs

Page 16: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Collection Drive ROI

Page 17: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Collection Drive Adjusted ROI

Page 18: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Collection Drive Complex ROI

• Assumptions/Benefits• Accept only lightly used, high cost or bariatric DME.• Increased DME provider and network partner involvement.• Increased public’s awareness of program resulting in

increased donations and requests.

Page 19: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Collection Drive Complex ROI

Page 20: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Practice Calculating Simple ROI

• ROI = (Gains from investment – Cost of investments) divided by Cost of investment

A B C D

Total Expense

28,036 121,306 247,487 50,850

Net Income

(199) 0 0 0

Value 11,045 273,513 895,482 551,897

ROI

Page 21: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

ROI is a Useful Tool for:

• ROI is a useful tool for making program decisions.• Consider conducting ROI for:

• pickup and delivery,• shipping, • collection drives, • methods of cleaning and sanitization (volunteers, paid staff,

contractor, purchase of sanitizing equipment)

Page 22: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Church Collection DriveCollection DriveAtlanta, Georgia

CostsPersonnel $540 Travel $10 Supplies $15 Other Truck & Fuel $260

Advertising $50 $310 $875

Assets DME N=101 $15,000 Computers N=50 0Donations $100

$15,100 $15,100

Collection Drive ROI $16.70 *ROI = Assets - Costs/Costs

Page 23: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

STAR Network Items: 3 yr Grant Period Year 2009-2010 Total thru 6/31/10

Costs 3 Year STAR Grant Award $587,703 AssetsPayment for Reused Items 5% MSRP $70,554 Computers and AT items 836Manual Wheelchairs 320Powered WC and Scooters 63Hospital Beds 40Daily living and bathroom aids 894Vision Products 7Environmental Products 1Recreational Products 7Total Reused Items 2168 55%MSRP $775,161 $845,715

* $1,409,384 - MSRP value of products January 2007 through June 2010** $70,554 - Reuse value of products paid by consumersResulted in 5% of MSRP value was cost to consumers55% MSRP 55% MSRP value of products - January 2007 through June 2010 = $775,161

ROI = Assets - Costs/Costs

$1.40 ROI Does not include jobs created, infrastructure development and training given to consumers and materials development.

Page 24: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Recommendations for Future Work in ROI

• Consider factoring in costs savings/benefits of:• Prevention of injuries from falls • Reduction in number of emergency room visits• Increased independence/less personal assistance• Reduction of work absence by having back-up/secondary

equipment• Value of increased time producing homework with

refurbished laptop• Calculation to determine value of waste kept out of landfills

or value of repurposed scrapped materials.

Page 25: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Questions?

• Joy Kniskern, 404-638-0387 or [email protected]

• Sara Sack, 620-421-8367 or [email protected]

Page 26: Return on Investment and Budget Development for Reutilization Programs Joy Kniskern, Georgia Dept. of Labor/Tools for Life and Sara Sack, Assistive Technology

Thank you for attending this session. Watch for us in Chicago this November!

Please help us improve the quality of our conference by completing your session evaluation form.

Completed evaluation forms should be submitted as you exit or to staff at the registration desk.

Thank You!