Rubik Solutions - Bridging The Gap

Enterprise Architecture and IT Management Solutions

www.rubiksolutions.com

Oslo – Bergen – Stavanger – Hamar – Stockholm – Gothenburg – Copenhagen – Allerød – Helsinki – Rotterdam – Ede – Antwerpen

Bridging the gap

Rubik Solutions corporate presentation

between IT and Business


Rubik Solutions Group in brief

Founded in 2003

12 locations in the Nordics and Benelux

130 employees

Revenue 2009: 125MNOK

HP BTO Specialists in Strategy and Operations

HP Platinum Partner

1st & 2nd Line Support, HP SVI status

Troux Enterprise Architecture Specialists

Reseller and advisor agreement from 2009

January 2010 www.rubiksolutions.com 2


97MNOK 96MNOK

125MNOK

Strong growth


Stavanger, NO Helsinki, FI

Copenhagen, DK

Allerød, DK

Stockholm, SE

Rotterdam, NL

Ede, NL

Bergen, NO

Antwerpen, BE

Oslo, NO

Hamar, NO

150

125

100

75

50

25

0 Gothenburg, SE

130

employees

Re

ve

nu

e M

NO

K


Our vision is to

become the leading provider of solutions for Enterprise Architecture and IT-management in our markets

We will achieve this by

Being a trusted advisor to help our customers develop best practice processes enabling them to transform IT for future requirements

Helping our customers improve and optimize in a constant changing world of IT and business technology




Highly decorated competence company

Rubik has built a

high reputation in

the HP BTO

segment

When aqcuiring

NetScope in 2009

the story got even

better!

2007 2009

January 2010 5


Strategic partnerships

www.rubiksolutions.com 6

Rubik is HP’s largest software partner in the Nordics

and Benelux. The Business Technology

Optimization (BTO) software platform is the

foundation of Rubik’s value added solutions and

services.

Rubik is certified Platinum Business Partner and

Software Services Integrator (SVI).

Troux’ solutions within Enterprise Architecture

complements Rubiks value proposition with

strategic IT-planning solutions.

Birlasoft is a value added reseller of Rubik’s

software to the global market.

The companies also partner to support each

others customers in their respective areas.

January 2010


Organized to leverage best practices

throughout the company

Anders Bache Mathisen

Norway Henrik Madsen

Denmark

TBH

Sweden

Harri Hornborg

Finland

Bob Erwich

BeNeLux

Erik Larsen

CEO

Lars Rinnan

COO

Arve Løset Business Development

Carsten Groulef

Sales (15)

Ismo Viitamo

Business Solution Management (5)

Wim Jonkers

Professional & Managed Services (100)

Shared Service Center

Christian Davidsen

Finance

Jørn Ege HR

IT

Pieter Spilling Marketing



Professional Services

♦ 80+ consultants

♦ Strong skills and experience in HP BTO portfolio and value added solutions (ITSM, ITAM, ICM, SDM, Alarmpoint, Troux and others)

♦ Competencies in

♦ Service Center/Service Manager (30 consultants),

♦ Asset Center (20 consultants),

♦ BSM (20 consultants) and

♦ PPM (10 consultants)

♦ Project Management and Lead Consultancy ensuring quality of delivery

♦ Rubik’s own implementation approach of best practices based on many years of experience and a significant number of projects



Managed Services

& Support

Managed services

Software as a Service (SaaS)

Operational Services

On-site services

Operational services

Support

Support services

SVI support

Basis (8x5)

Platinum (24x7)


The IT Service

Management

solutions in your

enterprise gets even

more solid with

Rubik’s managed

services and support

offering.

January 2010


Some of our customers


http://www.velux.dk/

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http://www.rotterdam.nl/smartsite250002.dws

http://www.rijkswaterstaat.nl/

http://www.cofelyoilandgas.nl/en

http://www.pbs.dk/da


Value proposition:

♦ Best practices and

accelerating software

solutions to make your IT

management excel

♦ At lower cost and faster

implementation

♦ With our strategic IT-

planning capabilities we

create visibility and

understanding of your whole

IT-architecture

♦ Giving you strategic insight

to make the right descisions.

Overview of Rubik’s solutions

The Ypsilon bridge in Drammen, Norway, connects to the

shore at three places. For Rubik it symbolises our business

idea of bridging the gap between IT and business.



Rubik’s value proposition

♦ Business driven IT through Strategic IT Planning

♦ Control of business demand via Portfolio Management

♦ We optimise business value through own intellectual property

♦ Assessments

♦ Service focused ITIL approach

♦ Best practice project models

♦ Experienced and skilled workforce to support initiatives before and after project execution


EA / Strategic

IT Planning

Project & Portfolio

Management

Service Management

Business Service Management

Proactive management

Professional & Managed Services

Enterprise IT Services

Inte

gra

tions

January 2010


Strategic IT planning (SITP) and Enterprise Architecture

Key Benefits

♦ Capture the enterprise relationships and impacts

♦ Plan and execute strategic changes much quicker

♦ Support M&A natured activities

♦ Rationalize the application and technology landscape

♦ Map the investment and cost to focus areas

Software products

♦ Troux Metaverse

♦ Troux Architect

♦ Troux Applications

MANAGING

RISK

ALIGNING

BUSINESS AND

IT

CHANGING

THE

BUSINESS

UNDERSTANDING

THE ENTERPRISE

MANAGING

FINANCIALS

Key Capabilities

♦ Common view of reality for business and IT

♦ Role based, clearly visualized decision making support

♦ Centralized data maintenance capabilities

♦ Analytical, outcome oriented methodology

♦ Re-use of other management systems and data



Rubik SITP Solution Value

An effective deployment of a EA and strategic planning platform

♦ Assessing the status and building a roadmap

♦ Implementing in well defined increments

♦ Minimizing the data needs for each step based on the actual need

♦ Supplementing with advisory and training around setting up an EA practice

♦ Leveraging Rubik´s experience in all domains of IT

Management and business process management

♦ Leveraging Rubik´s information consolidation

capabilities and tools (ICM)

Taking use of best practices and leading technology

♦ Troux software packages

♦ Troux planning methodology

♦ Troux accelerators

Teaming up as your local partner in EA

♦ Further incremental implementations

♦ Ongoing advisory and support


MANAGING

RISK

ALIGNING

BUSINESS AND

IT

CHANGING

THE

BUSINESS

UNDERSTANDING

THE ENTERPRISE

MANAGING

FINANCIALS

January 2010


Project and Portfolio Management

Key Benefits

♦ Central, effective demand capture without leaks

♦ Transparent budgeting and resourcing for both project and ongoing work

♦ Reduction of project management and reporting work

♦ Improved scope, budget and time adherence

♦ Deployment of common, effective PMO

♦ Re-usability in multiple functions such as IT and R&D

Key Capabilities

♦ Easily configurable workflows to enforce processes

♦ Portfolio planning and decision making support

♦ Management of proposed and active projects, as well as ongoing work such as services

♦ Staffing, request management and time management capabilities for internal and external resources

♦ Strong user authorization capabilities

♦ Scalability - small to large scope usage

Software products

♦ HP Project and Portfolio Management Center



Rubik Project and Portfolio Management Solution Value

Using the experience and flexibility for your benefit

♦ Step-by-step implementation based on a maturity roadmap

♦ Iterative prototyping approach in needed areas

♦ Coaching and advisory to support the deployment

♦ Process integration to other vital management functions such as SITP and ITSM

Taking use of best practices and leading technology

♦ HP PPM as local installations and SaaS

♦ Rubik packaged scope implementations

Leveraging the experience and reach

♦ Co-operation with Birlasoft to enable efficient 24/7 support and co-deployments

♦ A common pool of close to 200 HP PPM consultants and experience of 150 implementations

www.rubiksolutions.com 17 January 2010


Service Management

Key Benefits

♦ Align IT with Business Requirements

♦ Minimise gap between IT delivery and end-user demand

♦ Increase IT service performance

♦ Manage Costs

Key Capabilities

♦ Service focused ITSM

♦ Manage the entire lifecycle of a service

♦ Integrate ITIL Processes throughout the Service Lifecycle

♦ Optimize resource allocation

♦ Increase efficiency to reduce costs via centralized, standardized and automated processes

♦ Multiple system instances

♦ Increased Process Focus

Software products

♦ Rubik ITSM & Rubik ITAM

♦ Main HP Product Area: Service Mgmt. Center

♦ Other Relevant HP Products: Universal CMDB



Rubik ITSM Solution Value

A Service Management solution for Service Providers

♦ Internal | External Service Providers

♦ Pre-built Logic for managing multiple accounts

♦ Integrates multiple system instances

♦ Brings Service Agreements from Paper to Front Desk

♦ Makes work efficiency a focus point

Contains a Pre Configured System

♦ We do not need to reinvent the wheel

♦ We just need to configure the system

Proven Technology

Upfront Project Outline



Rubik ITAM Solution Value

Asset Management implementation Best Practice

♦ Enables an organization to rapidly get started with the implementation of the Asset Management project through quick start project and preconfiguration of the system

Contains Pre Configured Settings

♦ Software Counters

♦ Helps simplifying establishment of Asset Manager entities like Models, Contracts, Entitlements & Licenses, and heavily complements sources like Active Directory

♦ Manages - via multiple Software Model Libraries - different aspects of Software Normalization depending on how Application vs. Licenses should be handled.

♦ Support for combining multiple inventory sources into different software normalization mappings

Upfront Project Outline



Business Service Management

Key Benefits

♦ Aligns IT Focus with Business Focus

♦ Links Business Services to IT-Infrastructure

♦ Minimize Business Risk

♦ Integrates to Key ITSM Processes

Key Capabilities

♦ End-2-End Service Health

♦ Proactive monitoring of Business Services

♦ Optimizing Event Performance through console consolidation

♦ Accelerated Root Cause Analysis

Product Centers

♦ Main HP Product Area: Business Availability Center

♦ Other Relevant HP Products: Universal CMDB



Business Availability Center

Application & Infrastructure Service Health Management

♦ Manage business and operational service levels proactively

♦ Consolidates multiple event consoles into one view

♦ Service Dependency Maps

Minimize business risk

♦ End-User vs. Business Service Perspective

♦ Service Level and Impact based prioritization

♦ Accelerated Root Cause Analysis

IT Service Management processes integration

♦ Optimizes the Service Lifecycle

♦ Aligns IT domains to optimize Event, Incident, Problem, Change and Configuration Mgmt. processes

♦ Drives a common service model



Universal CMDB

Acts as central Configuration Management Service through

♦ Federation

♦ Reconciliation

♦ Mapping & Visualization

♦ Synchronization

♦ Provides understanding of existing infrastructure for the purpose of Configuration Management

♦ Integrates to Business Availability Center for assistance in reducing business service outage time

♦ Integrates to HP Service Manager for better Incident-, Problem-, Change- & Configuration Management

♦ Visually maps IT environment



SDM –Service Driven Management

Key Benefits

♦ Align proactive management with ITIL processes

♦ Prioritize incidents and alerts based on business service impact

♦ Reduce down time and SLA violation

♦ Reduce time and costs for implementation and maintenance

Key Capabilities

♦ Automatically calculate, present and report impact of IT disruptions on business services

♦ Automatically register and update meaningful incidents in service management system

♦ Automaticall generate prioritized alerts via email, SMS and interactive phone voice messages

♦ Automated and CMDB integrated maintenance of business service and role based views

♦ OOB best practice baseline monitoring of IT environment, based on 10+ years experience

Product Centers

♦ Rubik SDM & Rubik ICM

♦ Main HP Product Area: Business Service Mgmt

♦ Other Relevant Products: HP Service Manager 7x, , Operations Manager Windows (OMW), uCMDB

♦ AlarmPoint



Rubik SDM Solution Value

Bridge the gap between IT operations and service management

♦ Generate and maintain business service views based on CMDB

♦ Maintain dependencies between business services and IT components

♦ Automatically link monitoring events to business service impact

♦ True CI and business service availability reporting

Operations management best practice implementation

♦ OOB predefined proactive IT monitors and reports

♦ OOB yet flexible CMDB collectors for SDM

Strongly reduced costs

♦ Implementation

♦ Maintenance

Upfront project outline

Proven Technology

Based on 10+ years of experience



ICM –Information Consolidation Manager

Key Benefits

♦ Tremendous boost of performance for data collection and reconciliation

♦ Maintain administrative CMDB’s with actual operational state data

♦ Integrate service management systems

♦ Leverage existing inventory tools to maintain CMDB

♦ Reduced time and costs for CMDB implementation and maintenance

♦ Centralized data warehouse for reporting

Key Capabilities

♦ OOB data collectors for wide range of data sources

♦ Intuitive ETL technology to normalize and tailor collected data for CMDB and reporting usage

♦ Lightning fast comparison between colleted data and target data

♦ Process integrated maintenance of CMDB with person, organization, CI’s, relationships and all other data

♦ Native, web services and API support to connect to source and target systems

Product Centers

♦ Rubik ICM

♦ Main HP Product Area: Strategy, Business Service Mgmt and IT service management

♦ Other Relevant Products: HP PPM, HP Asset Manager, HP Service Manager 7x, HP uCMDB

♦ Troux and a wide range of inventory tools like HP DDMi, Microsoft SMS/SCCM



Rubik ICM Solution Value

Tremendously boost performance of CMDB maintenance and reporting

♦ Add / update up-to 20.000 CI’s / relations per minute

♦ High speed comparison between source and target

Integrates in CMDB change process

♦ Automatic updates when changes are approved

Strongly reduced costs

♦ For migrations, CMDB maintenance and consolidated reporting

OOB best practice solutions while still easy to adapt

♦ OOB connectors to HP CMDB’s

♦ OOB data collectors for reporting

Upfront project outline

Proven Technology

Based on 10+ years of experience




Oslo – Bergen – Stavanger – Hamar – Stockholm – Gothenburg – Copenhagen – Allerød – Helsinki – Rotterdam – Ede – Antwerpen

Documents

Rubik Solutions - Bridging The Gap