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This project was to reformat a sales deck that had no graphics; each slide was filled with paragraphs of small gray text. My job was to replace as much text as possible with graphics to “tell the story” . The mandate for the last several slides, however, was to use as much of the original text as possible. This deck is the result.
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English Proficiency in Conversation
ChallengesRelating to English Speakers
No Motivation to Learn and
Research!
Conventional Training Fails to
Achieve Objectives!
Our ObjectivesSpeaking
and reading English with confidence!
Recognition for Customer
Service excellence!
Contribution through
assertive and open attitude!
Optimal communication with Stakeholders!
Forming effective Teams as the foundation of business!
Making the most of every opportunity!
Our Approach
ONE HOUR SESSIONS
50-minute one-on-oneconversations with fluent
English Coaches on a rotating basis
Discussions of agreed-upon and prepared topics
Our recommendation: a minimum of 2 sessions a week at least 2 days apart
Our recommendation: a minimum of 3 months for significant improvement
At the end of each session we give our Coach 10 minutes to prepare a report and upload the recorded conversation.
Our Approach
Coach
Encourages and motivates
Builds confidence
Develops Student's passion
Facilitates learning
Propagates2-way
communication
A
traditional
Teacher
delivers
knowledge,
but a
Coach …
Our Approach
Content Level
choice of …• Basic• Intermediate• Advanced
Topic
choice of …• Social (Entertainment,
Food, Fashion …)• Business (Finance,
Industrial, Retail, Hospitality ...)
• Customized Topics (Optical Shops, Catering, Tourism …)
S e p a r a t e P r i c i n g
Our Approach
20 minutes of free or
topical conversation
30 minutes of industry- related discussion, including role-playing scenarios
Role-Playing Objectives:
To practice the day-to-daylanguage expected of your Staff
and
To learn to deal with typical problems, like difficult Guests,
which may occur from time-to-time
Role-plays are sorted into disciplines in the hotel, e.g.
RestaurantFront DeskReservationsBartendingBanquetAnd so forth
Can be customized to incorporate your internal training program
Our ApproachEach discipline has a “basic” scenario with a typical situation the Staff
may come across. Some sample phrases:
Greet the Guest:“Good evening/morning/afternoon
sir/ma’am. Welcome to ____”
For a Restaurant Maître ’D, Host, or Hostess:
Verify the number of people:“How many people will be dining
tonight?”
Check for a reservation:“Do you have a reservation/booking?”
Do they have a seating preference?“Would you like to sit by the window?
Or maybe by the kitchen?”
Give Menu
Investment
20 US$ per session
600 US$ for 30 sessions (recommended)
Free access to curriculum
“One must water the treefor it to bear fruit.”
- Anonymous
Background
Fluency in English is a MUST!
If one aspires to a position in a multinational company …
In Schools, Colleges, and Universities where English is not the medium of instruction,it is aREQUIRED subject!
But without ample opportunity to
converse in English, Students
are at a disadvantage.
Their future prospects are
limited!
Background
EPiC Online(English Proficiency in Conversation Online) is the best
English Online Product!Chosen by large multinational companies
and premium educational institutions like ...
A S E A B R O W N B O V E R I M c D o n a l d ’ s
Program SP238
How long does it take?
It is a series of 28 EPiC Online sessions, but it’s only recommended for a maximum of a 3-month period. Each session is 50 minutes long.
What is it?
It’s a special program for
College Graduates
who studiedin a
non-English speaking
institution.
What’s it do?
It improvestheir chancesat jobinterviews.It alsoincreases their opportunitiesfor careeradvancement.
Program SP238How does it work?
The program is divided into 5 modules:
Module 5Mock Interviews
(Company Specific)
Module 1General English
Conversation
Module 2Learning
About Interviews
Module 3Mock
Interviews (Generic)
Module 4Mock Interviews
(Industry Specific)
Program SP238
Module 5Mock
Interviews (Company Specific)
Module 1General English
Conversation
Module 2Learning
About Interviews
Module 3Mock
Interviews (Generic)
Module 4Mock
Interviews (Industry Specific)
Module 1General English
ConversationApproximately 5 Sessions
It consists of general topics that interest the Student. It quickly develops the
confidence the Student needs to succeed!
Program SP238
Module 5Mock
Interviews (Company Specific)
Module 1General English
Conversation
Module 2Learning
About Interviews
Module 3Mock
Interviews (Generic)
Module 4Mock
Interviews (Industry Specific)
An example of such a video is:
http://www.youtube.com/watch?v=qDFljsZWcqA&feature=related
Approximately 5 SessionsThe Student will watch interview videos. The Coach will then discuss them and guide the Student in the best interview practices while
sharing ways the Student can prepare for one.
Module 2Learning about
Interviews
Program SP238
Module 5Mock
Interviews (Company Specific)
Module 1General English
Conversation
Module 2Learning
About Interviews
Module 3Mock
Interviews (Generic)
Module 4Mock
Interviews (Industry Specific)
Module 3Mock Interviews
(Generic)
Examples of such questions are:
• Tell me about yourself.• Why did you choose your course of study?• What do you consider your 3 greatest
strengths?• What do you consider your 3 weaknesses?• Tell me about your greatest achievement.• What role do you think you are best suited
for in an organization, and why?• Where do you see yourself in 5 years? In
10 years?
The mock
interviews will be
recorded and will
be available to
Students for
review.
Approximately 5 SessionsThis will be a role play where the Coach will
be the Interviewer, and the Student, the Interviewee. The questions which the Coach
will ask will be generic to any interview.
Program SP238
Module 5Mock
Interviews (Company Specific)
Module 1General English
Conversation
Module 2Learning
About Interviews
Module 3Mock
Interviews (Generic)
Module 4Mock
Interviews (Industry Specific)
Module 4Mock Interviews
(Industry Specific)
Examples of such topics are:
• Banking and Finance• Fast moving Consumer Goods• Pharmaceutical Industry• Semiconductor Industry• Car Industry• IT Industry
Approximately 6 SessionsThe Coach will ask the Student specific questions about the Student's choice of
Industry.
The mock
interviews will be
recorded and will
be available to
Students for
review.
Program SP238
Module 5Mock
Interviews (Company Specific)
Module 1General English
Conversation
Module 2Learning
About Interviews
Module 3Mock
Interviews (Generic)
Module 4Mock
Interviews (Industry Specific)
Module 5Mock Interviews
(Company Specific)Approximately 7 Sessions
The Student will pick 2 or 3 specific companies, and the Coach will play the role
of the Interviewer and ask specific questions related to the Company.
If Nestle were chosen, examples might be:
• Why do you want to work for us?• What do you think of the structure of Nestle in
your country?• Let’s discuss the latest news on our website.• How do you think Nestle can grow faster than
our competitors?• Which of Nestle’s products do you think has
the best future here, and why?• If you were in charge of Nestle, what would
you do differently?• Why should we hire you?
The mock
interviews will be
recorded and will
be available to
Students for
review.
Result
The objectives of this program are the following:
• When the Graduates of EPiC Online are interviewed in English, they will be able to understand the Interviewer readily!
• They will be able to engage the Interviewer in an impressive discussion with confidence!
• Their chances of receiving a job offer will increase exponentially!
English Proficiency in ConversationEnglish Proficiency in Conversation
T H A N K Y O U !
