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Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

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Page 1: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,
Page 2: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Sales Transformation - from v1.0 to 3.0

Operational

Technical

IT

Manager

Business

Managers

VPs

CIOs

CFOs

CEOs

Feature, Function & Price Selling with Business Value

Higher Value of

Relationship

Improved Price for

Products and Services

Commodity & Product selling

High discounts

Low competitive barriers

• Contribute to business/IT process

optimization

• Improved operational & IT excellence

• Benefits quantified

• Contribute to business strategy

• Maximizing ROI & TCO

• Create new business

opportunities

Comfort

Zone

Trusted

Advisor

Challenger 3.0

Relationship Builder 1.0

Page 3: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

CXO

Line Of Business(application owner)

Business

& finance

Solutions

Products

& specs

Strategy IT Management

IT Operation

IT Architects

IT Specialists

System Admins.

The New Style of Business - Sales Communication…

© MetaView © – For training & coaching purposes only

Page 4: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Business

& finance

Solutions

Products

& specs

Strategy

IT Operation

IT Architects

IT Specialists

System Admins.

The New Style of Business - Sales Communication…

W EBudgets moving out

N

S

Budgets

movin

g u

p →

Executives / CEO

Finance / CFOProduction /

COO

Supply Chain / Director

Sales & Marketing /

CSO & CMOIT / CIO

IT Manager

© MetaView © – For training & coaching purposes only

Page 5: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Outside Forces Are Disrupting Businesses and Government

Internet of Things, Explosion of Devices

New Disruptive Business Models

The Idea Economy

Cloud is redefining how

applications and devices are

written and delivered

No business, industry or

government is safe

Turning ideas into new

products or services has

never been faster or easier

5

Page 6: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

The New Style of Business - Sales Communication…

© MetaView © – For training & coaching purposes only

Page 7: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

7

Increasing

flexibility &

agility

Boosting

Customer

Experience

Enhancing

Employee

Experience

Enabling

growthReducing risk

Improving

Profitability

Listening to and understanding the business outcomes our

customers wants, and then categorizing them create business value

“Expanding branch count”

“Improving Capex ROI”

“Reducing time to market”

“Prevent security breaches”

“Create tailored offerings”

“Enable bring your own device”

Page 8: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Business Outcomes drives new needs CIO: What are your organization's top business objectives for the next 12 months?

– Performance - Driving operational performance

– Customers - Attracting and retaining customers

– Cost - Reducing operational and/or product costs

– Innovation - Creating new products and services

– Growth - Expanding into new markets & geographies

– Regulations - Dealing with regulatory and geopolitical factors

– Reconfiguration - Acquire/integrate/spin off the business

– Cybersecurity - Strengthening resilience capabilities

– Talent - Development and acquisition of talent

2015 global CIO survey - Deloitte Services LP 2015

Page 9: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

9© MetaView © – For training & coaching purposes only

Page 10: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Top 10 SMB Technology Trends

1. Cloud is the new IT infrastructure for SMBs. 2. SMB IT staff and channel partners evolve into cloud managers. 3. SMBs recalibrate IT strategy and spending for a mobile world. 4. The Internet of Things (IoT) comes into focus. 5. SMBs reinvent marketing for the new buyer journey. 6. KPIs trump ROI and TCO as the new “show me” metric. 7. Analytics gets SMB-friendly with “bring your own data” and freemium offerings. 8. It’s time to reimagine work. 9. SMBs place a premium on protection. 10. SMBs opt for an incremental, integrated solutions approach.

© MetaView © 2014 – For training purposes only

Page 11: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Living in the Age of Tectonic Shifts

The InternetClient/ServerMainframe Mobile, Social, IoTBig Data & Cloud

Disrupting the status quo, fundamentally changing how

technology is consumed, delivered and paid for

New Style of Business

© MetaView © – For training & coaching purposes only

1st Generation 2nd Generation 3rd Generation

Page 12: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

12

The New Style of Business - Sales Communication…

© MetaView © – For training & coaching purposes only

Page 13: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Transformto a hybrid

infrastructure

Enableworkplace

productivity

Protectyour digitalenterprise

Empowerthe data-drivenorganization

13

Page 14: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Enableworkplace

productivity

Protectyour digitalenterprise

Empowerthe data-drivenorganization

Transform to ahybrid infrastructure

Accelerate the delivery of apps and services to your enterprise with your right

mix of traditional IT, private, and public cloud.

Page 15: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

15

Services,

Support & Security

Applications – runs the business

Server

Storage,

Backup/restore

& replication

Networking

Power, Cooling & Facilities

Company ABC

Service Level Agreements

A Traditional Business

© MetaView © 2016 – For training and sales coaching purposes only

Page 16: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

A.S.A.P

Limited in choice, Slow in delivery, Inflexible as needs change

Business Users Perception – How IT is!

Business Users

I need…

Public CloudIT Manager

Manual

Complex

Slow

Shadow ITLine of Business

Managers

Security & Compliance

SLA’s

Page 17: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

A new category of infrastructure is needed A

pp

lica

tion o

ptim

ize

d

Operations optimized

Improve staff productivity

Simplify deployments

Simplify Infrastructure as a Service

SiloedInfrastructure

Traditional

Converged

Hyper-converged

Composable

SW Definded

Page 18: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

18

A Traditional Business

TechnologyProcesses

(Lifecycle)

Support

Partner

ships

Company ABCService Level Agreements

Applications

© MetaView © 2016 – For training and sales coaching purposes only

Page 19: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

19

Technology Services Lifecycle

Page 20: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

A new category of infrastructure is needed A

pp

lica

tion o

ptim

ize

d

Operations optimized

Improve staff productivity

Simplify deployments

Simplify Infrastructure as a Service

SiloedInfrastructure

Traditional

Converged

Hyper-converged

Composable

SW Definded

Page 21: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Value Based Outcomes -that can be quantified!

SPEED & AGILITY

Time to market, Time to change,

Time to resolution, Time to service

& Time to value

RESOURCE

UTILIZATION

Productivity, Competencies,

Skills uplifting &

Optimization of processes

MONEY SPENDING

CAPEX & OPEX Control,

Economic transparency,

Predictability & Removing

economic waste

MANAGING RISK

Application availability,

Enforcing processes, Proving

Governance and Compliance

& handling audits.

© MetaView © 2016 – For training and sales coaching purposes only

Page 22: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

The CURRENT MODE OF OPERATION vs FUTURE MODE OF OPERATION - IMPACT

VS

CURRENT MODE OF OPERATION FUTURE MODE OF OPERATION

© MetaView © 2016 – For training and sales coaching purposes only

Page 23: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Business Users Perception – How IT should be!Today’s IT consumers are all IT ‘Experts’

Order

Deliver

Servers Networks Converged Systems

Software Defined

Storage Cloud

Business Users &

Line of Business

Managers

Enterprise Business App Store

Orchestrated Automated

Efficient Secure

Marketplace Portal

Composable

Page 24: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Strategy examples

Standardization Strategy

Consolidation & Centralization Strategy

Virtualization Strategy

Automation Strategy

Hybrid IT Strategy

© MetaView © 2016 – For training and sales coaching purposes only

TechnologyProcesses

(Lifecycle)

Support

Partner

ships

Company ABCService Level Agreements

Applications

Page 25: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Build agile foundations for your most strategic workloads and requirements

Modernize on-premise IT

for agility and efficiency

25

- Renovate the core

- Design for composability

- Build & deploy to private cloud

- Migrate from AWS

Create platforms to

empower your developers

- Deploy Platform-as-a-Service

- Provide Polyglot tools

- Containerize your business

Leverage managed cloud

for speed and security

- Access a hosted private cloud

- Offload management and

monitoring

- Ensure end-to-end SLAs

Page 26: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Today

Serv

ices:

Tra

nsfo

rmati

on

, F

lexib

le C

ap

acit

y, D

ata

cen

ter

Ca

re

Orchestration

Cloud

Composable

Infrastructure

Converged with

Composable

attributes

Ecosystem

CloudSystem & CSAas building blocks

2016 +

New infrastructure form factors

HPE BladeSystem, HPE ProLiant

DL servers, HPE OneView, 3PAR,

CS700

HPE Synergy

Integrated: Analytics, Configuration Management, Workload

Placement, Hybrid Cloud Broker Services

Path to Hybrid IT – Why HPE is your best choice!

BladeSystem Gen 10 and new compute form factors

Software defined fabric

Storage services

Ecosystem: Partners and integrations

HPE Internal and Channel Use - V1.026

Page 27: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

A new category of infrastructure is needed A

pp

lica

tion o

ptim

ize

d

Operations optimized

Improve staff productivity

Simplify deployments

Simplify Infrastructure as a Service

SiloedInfrastructure

Traditional

Converged

Hyper-converged

Composable

SW Definded

Page 28: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Customer Engagements…

Page 29: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Vision ConductDiscover Facilitate

The four customer engagements in solution sellingPresent your POV

supporting

business outcome

and transformation

3 Qualify your

opportunity and

conduct

4Understanding

customer business

outcomes &

challenges

1Built your

Point Of View -

POV2

Understand

Customer

Validate

OpportunityQualify

OpportunityDevelop &

Propose

Negotiate &

Close

Page 30: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Strategy examples

Standardization Strategy

Consolidation & Centralization Strategy

Virtualization Strategy

Automation Strategy

Hybrid IT Strategy

© MetaView © 2016 – For training and sales coaching purposes only

TechnologyProcesses

(Lifecycle)

Support

Partner

ships

Company ABCService Level Agreements

Applications

Page 31: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

CIO Business Priorities and strategy

Customers business and business challengesplus market understanding & trends

Outsourcing & hosting

Technology Consulting

Support Services

HPE Partner strategic business areas

KA

M, A

M &

So

luti

on

Sp

eci

ali

sts

HPE Partner Compelling Business Reason to talk

Transformation Areas Discussion Topics

ServerStorage

Networking

Backup/restore/Archiving (BURA)

Software&

Orchestration

The Value Communication Model

© MetaView © 2016 – For training and sales coaching purposes only

Page 32: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Customer Objectives and/or

Challenges- - -

© MetaView © 2014 – For training purposes only

Compelling Reason To Talk Recipeused for Door Breaking

Why

Page 33: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Targeted value proposition to personas

Business

& finance

Solutions

Products

& specs

Strategy

IT Operation

IT Architects

IT Specialists

System Admins.

Executives / CEO

Finance / CFOProduction /

COO

Supply Chain / Director

Sales & Marketing /

CSO & CMOIT / CIO

IT Manager

HPE Account Manager

Account Manager

Value proposition communication

“above the line in the organization”

Value proposition communication

“below the line in the organization”

Presales

© MetaView © 2016 – For training and sales coaching purposes only

Page 34: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Faster delivery

of IT services

New End-User

demands

Faster

Change

Cycles from

Users/LOB

Reducing Costs and

lower Budgets

Limited ressources

and no new

headcounts

Shorter service

–windows and

maintenance

New IT services to

support Business

Innovation

Process

optimization

and LEAN IT

© MetaView © 2016 – For training and sales coaching purposes only

Page 35: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Customer Objectives and/or

Challenges

Value Proposition

- -

© MetaView © 2014 – For training purposes only

Compelling Reason To Talk Recipeused for Door Opening

Why Value

Page 36: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Value Based Outcomes -that can be quantified!

SPEED & AGILITY

Time to market, Time to change,

Time to resolution, Time to service

& Time to value

RESOURCE

UTILIZATION

Productivity, Competencies,

Skills uplifting &

Optimization of processes

MONEY SPENDING

CAPEX & OPEX Control,

Economic transparency,

Predictability & Removing

economic waste

MANAGING RISK

Application availability,

Enforcing processes, Proving

Governance and Compliance

& handling audits.

© MetaView © 2016 – For training and sales coaching purposes only

Page 37: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Customer Objectives and/or

Challenges

Value Proposition

What would you like to talk about

-

© MetaView © 2014 – For training purposes only

Compelling Reason To Talk Recipeused for Door Opening

Why Value What

Page 38: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Transformto a hybrid

infrastructure

Enableworkplace

productivity

Protectyour digitalenterprise

Empowerthe data-drivenorganization

38

Page 39: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

© MetaView © 2014 – For training purposes only

Standardization

Consolidation

Centralization

Simplification

Modernization

Virtualization

Documentation

Automation

WHAT Themes for agenda

CIO/IT Manager

Chief Financial Officer

Line Of Business (LOB)

IT operation

Page 40: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Customer Objectives and/or

Challenges

Value Proposition

What would you like to talk about

What is yousuggestion to next

step

© MetaView © 2014 – For training purposes only

Compelling Reason To Talk Recipeused for Door Opening

Why Value What What

Page 41: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

© MetaView © 2016 – For training and sales coaching purposes only

Next step could be a meeting

Page 42: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

Customer Objectives and/or

Challenges

Value Proposition

What would you like to talk about

What is yousuggestion to next

step

© MetaView © 2014 – For training purposes only

Compelling Reason To Talk Recipeused for Door Opening

Why Value What What

Page 43: Sales Transformation - from v1.0 to 3 On... · 2016-11-21 · Sales Transformation - from v1.0 to 3.0 Operational Technical IT Manager Business Managers VPs CIOs CFOs CEOs Feature,

MetaView ApSHPE Partner Ready Learning Partner

HPE MSL L&D Partner

Jacob Gade

Phone:+45 20356790

Email: [email protected]

Carsten Lund-Hoelstad

Phone: +45 50993690

Email: [email protected]

www.metaview.eu

Thank you…