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Revised January 2019
SAMPLE CHRONOLOGICAL RESUME
Resume Toolkit Daytona State College
Career Services
Building 115, Room 224386.506.3073
Revised January 2019
SAMPLE CHRONOLOGICAL RESUME
MELISSA A. MARTIN Daytona Beach, FL 32114 | (386) 506-3073 | [email protected] |LinkedIn URL
ACCOUNTS SPECIALIST Detail-oriented and technically skilled accounting professional known for accuracy and timeliness in managing expenses and disbursements. Quick learner with the ability to juggle multiple priorities and meet firm deadlines without compromising quality. Effective manager with experience leading large, diverse teams.
SKILLS
Accounts Payable Training Financial Aid Supervision/Management General Ledger Records Management Compliance Purchase requisitions Journal Entries Microsoft Office Customer Service Cash Management
EDUCATION
Associate of Science – Accounting Technology Expected Graduation 2020Daytona State College – Daytona Beach, FL
PROFESSIONAL OVERVIEW
STUDENT ACCOUNTS SPECIALIST 2017 – Present
Daytona State College - Daytona Beach, FL
Process over 30 students per day and address and diffuse escalated issues
Maintain accuracy while calculating payments of tuition, reimbursements and financial aid refunds
Provide timely, courteous and knowledgeable response to information requests
OFFICE MANAGER, ACCOUNTS PAYABLE 2010-2017
International Speedway Corporation - Daytona Beach, FL
Managed employees handling complex problems and in resolving escalated complaint or disputes
Implemented new purchasing process which reduced office supply costs by 15% annually
Handled all aspects of hiring and employee benefits
Reviewed records and reports regarding production and payroll
MANAGER 2007 - 2010
Target – Port Orange, FL
Supervised 55 employees engaged in sales, inventory, cash reconciliation and customer service
Performed recruiting, training and onboarding of store personnel
Handled payroll and accounts receivable/payable
Scheduled associates effectively to maintain coverage during peak times
Revised January 2019
SAMPLE COMBINATION RESUME
William R. Smith Daytona Beach, FL 32114 / (386) 555-5555 / [email protected] / LinkedIn URL ___________________________________________________________________________
Customer Service Coordinator
Experienced client-facing professional with over 5 year’s valuable experience in the customer service industry. Ability to work efficiently and effectively in a fast-paced environment. Culturally sensitive and skilled working with a diverse customer base. Strong written and verbal communication skills.
Excellent Customer Service Written Correspondence Microsoft Office Certification
Multi-line Phone System Scheduling Multi-tasking
Front-Office Operations Notary Public General Office Skills
Education
Anticipated Graduatioin 2020
2016
Associate of Science Degree – Hospitality Management Daytona State College – Daytona Beach, FL
Culinary Operations – Baking & Pastry Certificate
Charlotte Culinary Institute – Deland, FL
Experience
Communication • Effectively diffused & resolved customer complaints
• Answered phone calls and directed calls to appropriate parties or take messages
• Maintained composure and worked efficiently in a fast-paced environment
• Updated social media sites such as LinkedIn, Facebook and Twitter
Office Administration• Prepared reports for intake statistics and program success rates
• Rapidly learned and mastered various computer programs
• Developed letters for mailings to advertise upcoming programs and events
• Detail oriented and resourceful in completing projects
• Scheduled appointments for 30+ clients per day
Employment History
Receptionist (Volunteer) - Humane Society, Deland, FL 2014 - 2016
Host - Ruby Tuesday, Ormond Beach, FL 2006 - 2010
Professional Affiliations and Community Involvement
Relay for Life-American Cancer Society Team Leader 2017
Volusia County Schools Volunteer 2014- 2016
Cover Letter
The cover letter is an introduction to your resume. Your letter should show why the employer should read your resume, and how your talents will benefit the company.
• Write a separate, customized letter for eachjob application. Tailor your content toaddress the specific needs of the employerand the position.
• Convey confidence, personal interest andspecific talents for the position.
• Length should be one-half to two‐thirds of apage.
State the position you are seeking and the source of the job opening (job board, Career Placement office, referral from a friend, etc.) • In the body of the letter, include highlights of
your qualifications and information aboutyour education, related experience andaccomplishments that relate to theemployer’s needs.
Heading:
Your Name Address
Date
Employer’s Name Address
Cover Letter Outline
Salutation: Address the letter to person responsible for hiring (if you absolutely cannot find that
information, you may use “Hiring Committee” or “Hiring Manager”).
Do NOT use “Dear Sir or Madam” or “To Whom it May Concern”
Opening (2-4 sentences):
Reveal your purpose and interest.
Identify the position and where you found the job posting.
Body (1-2 paragraphs):
Outline your strongest qualifications that match the position requirements.
As much as possible, provide evidence of your related experiences and accomplishments ‐ Discussyour education, skills and personal qualifications that make you a strong candidate.
Reference your enclosed resume, but do not simply regurgitate it.
Closing (2-4 sentences):
Reiterate your interest in obtaining an interview to discuss the position.
Thank the employer for their time and consideration.
Sincerely,
Signature Your Name Typed
Revised January 2019
SAMPLE COVER LETTER
Michelle Smith 555 Main Street Daytona Beach, FL 32114 386-555-5555
February 2, 2020
Mr. Scott Murphy Volusia Schools 100 South Street Daytona Beach, FL 32114
Dear Mr. Murphy:
I am interested in applying for a teaching position, on the elementary level, in your school district. As a 2018 graduate of Daytona State College, I have student teaching experience on the third and sixth grade level, in both suburban and urban school districts.
Currently, I am teaching “at-risk” preschool children. This position enables me to provide these students with a “head start” in mastering basic skills. I am challenged to be creative, nurturing and most of all, patient. In my junior year at Daytona State College, a passion for Marine Science created an opportunity for me to work for Marineland. This position allowed me to teach every fourth grade class in the local school system. I coordinated field trips along with classroom instruction.
My experience combined with my ability to be a compassionate, enthusiastic teacher will enable me to make a positive contribution to your school district. Thank you for taking the time to review my qualifications. I welcome an interview and look forward to hearing from you soon.
Sincerely,
(Signature)
Michelle Smith
Revised January 2019
Revised January 2019
References
Choose your references carefully. People who are the best references are: Former bosses you got along well with
Professional mentors
Instructors Colleagues
General character references (people who have known you for five years or more)
DO NOT give a relative’s name as a reference.
You should always contact your references before giving out their name. Tell your potential reference that you are applying for a job and ask for their permission. Be sure they have up‐to‐date information about you.
Type references on a separate sheet of paper. Normally, 3‐5 references are sufficient.
Michelle Smith 555 Main Street Daytona Beach, FL 32114 386‐555‐5555
REFERENCES:
John Doe Instructor Daytona State College Daytona Beach, FL 32114 [email protected]: Instructor
Reference’s Name Manager Company Name City, ST, ZIP code Phone E-mailRelationship: Former Supervisor
Reference’s Name Title Company Name City, ST, ZIP code Phone E-mailRelationship:
