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Lyceum of Subic BayLot 73, Central Business District, Subic Bay Freeport Zone, Olongapo City, Zambales
Tel. No. (047) 252-3358
PATIENT’S PERCEPTION ON STUDENT NURSES CARING BEHAVIOR AT SAN MARCELINO DISTRICT HOSPITAL WARD: AN ASSESSMENT
____________________
Submitted toThe Faculty of NursingLyceum of Subic Bay
Subic Bay Freeport Zone
___________________
In Partial FulfillmentOf the Requirement for the Degree
Bachelor of Science in Nursing
___________________
By:Phoebe Dawn Guevarra
Virgencita TullaoChristine Bada
Michelle MangahasGlenda Sotto
Lyceum of Subic BayLot 73, Central Business District, Subic Bay Freeport Zone, Olongapo City, Zambales
Tel. No. (047) 252-3358
October 18, 2012Acknowledgement
First and foremost the researchers would like to offer their sincerest gratitude to
their adviser, Mr. Jhessie L. Abella, who has guided and supported them throughout
their thesis with his patience and knowledge whilst allowing them the room to work in
their own way. This study would not be possible without his consistent coaching and
encouragement.
To Mrs. Ruby Duave, the Chief Nurse of SMDH for allowing us them to
conduct a survey at San Marcelino District Hospital ward, and to their staff nurses for
accommodating the group while obtaining the data from the respondents.
The researchers would also like to extend our deepest thanks to our fellow
nursing students at Lyceum of Subic Bay and friends, for their unending support and
acknowledgement.
The LSB Health Care Department for offering the support and equipment we
have needed to produce and complete our. Our beloved Coordinator Ms. Josephine Pe
together with the classroom and clinical instructors for sharing their diverse knowledge
thus allowing the researchers to reach this far. Thank you.
Lyceum of Subic BayLot 73, Central Business District, Subic Bay Freeport Zone, Olongapo City, Zambales
Tel. No. (047) 252-3358
Finally, we would like to thank our parents for supporting us throughout our
studies at Lyceum of Subic Bay and have sustained us financially.
Table of Contents
Page No.
Title Page ……………………………………………………………… i
Acknowledgement …………………………………………………….. ii
Table of Contents ……………………………………………………… iii
Thesis Abstract ………………………………………………………..
Chapter I – The Problem and Its Setting
Introduction ……………………………………………………
Statement of the Problem ……………………………………...
Significance of the Study ………………………………………
Scope and Delimitation ………………………………………..
Chapter II – Review of Related Literature
Related Literature ………………………………………………
- Foreign Sources …………………………………….
- Local Sources ……………………………………….
Related Studies …………………………………………………
Start with ii here until the end of the
thesis abstract
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- Foreign Sources …………………………………….
- Local Sources ……………………………………….
Chapter III – Research Methods and Procedure
Research Methodology …………………………………………
Data Gathering Procedure ………………………………………
Population and Sample of the Study …………………………..
Research Instrument ……………………………………………
Validation of the Instruments …………………………………..
Statistical Treatment of the Data ……………………………….
Chapter IV – Presentation, Analysis, and Interpretation of Data
Chapter V – Summary, Conclusions and Recommendation
Bibliography ……………………………………………………
Appendix ……………………………………………………….
Curriculum Vitae ……………………………………………….
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Tel. No. (047) 252-3358
Chapter 1
The Problem and Its Setting
Background of the Study
The caring energy is powerful that enhances healing with the core factors
involved in the process. The basic idea is that all around us is made up of energy and
everyone emits some energy. The nurse emits a much higher frequency of caring
energy than the energy of a sick patient that converge into conscious healing process
thus, tapping on the inner healing field of the patient.
Once the inner healing field is touched, the healing process begins. As a
professional nurse, one is equipped with nursing knowledge with the integration of the
clinical carative factors, critical thinking skills, and the consciousness of caring that
promotes the caring-healing relationships with the patient. This conscious caring
Write the page on this corner…however every start of the
chapter no page shall appear
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attitude and skill is enhanced through practice over time. The caring energy that
resonates from the nurse to patient restoring ones normal health is incomprehensible.
Caring and nursing have always been thought of synonymously. Most
individuals choose nursing as a profession because of their desire to care for other
individuals. Caring as a central concept has led to the development of several caring
theories. Jean Watson defines caring as a science. She states; Caring is a science that
encompasses a humanitarian, human science orientation, human caring processes,
phenomena, and experiences. Caring science includes arts and humanities as well as
science. A caring science perspective is grounded in a relational ontology of being-in-
relation, and a world view of unity and connectedness of all. Transpersonal Caring
acknowledges unity of life and connections that move in concentric circles of caring-
from individual, to others, to community, to world, to Planet Earth, to the universe.
Caring behaviors are defined as; Behaviors evidenced by nurses in caring for
patients. Some Caring behaviors are evident in other professions. Law enforcement is
noted for their honesty and respect. Psychologists are comforting and require attentive
listening skills to help their patients. Teachers must possess patience, attentive
listening, sensitivity, and great responsibility to mold our children into productive
adults.The nurse’s caring attitude toward the client is essential in improving the client’s
well being. It is a nurse’s job to care for a patient’s medical needs. However, caring for
their emotional well-being can have just as beneficial an impact on patient care. The
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relationship between nurse and patient requires trust, as well as understanding. For a
patient to disclose private or embarrassing details about their physical or mental
condition, they need to first trust that their nurse will treat them with dignity and
respect. Furthermore, patients will only follow the advice of their nurse if they trust in
his or her professional opinion. This careful balance of trust and professional respect is
the founding principle for a healthy nurse-patient relationship.
The researcher choose to take this study relating to patient’s perception on the
student nurses caring behavior to see how effective the student nurses’ care inside the
clinical area, more specifically in the medical ward and obstetric ward, according to the
patient’s perspective. Also it aims for the improvement of the student nurse and patient
relationship inside the medical ward and OB ward.
Theoretical Framework
This page consists of relevant theories from the citations of notable authors,
which will give support to the study presented.
The theory of Watson (1999), a caring occasion is the moment when the nurse
and another person come together in such a way that an occasion for human caring is
created. Both persons, with their unique phenomenal fields, have the possibility to
come together in a human-to-human transaction. For Watson, a phenomenal field
corresponds to the person’s frame of reference or the totality of human experience
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consisting of feelings, bodily sensations, thoughts, spiritual beliefs, goals, expectations,
environmental considerations, and meanings of one’s perceptions—all of which are
based upon one’s past life history, one’s present moment, and one’s imagined future.
Not simply a goal for the cared-for, Watson (1999) insists that the nurse, i.e., the
caregiver, also needs to be aware of her own consciousness and authentic presence of
being in a caring moment with her patient. Moreover, both the one cared-for and the
one caring can be influenced by the caring moment through the choices and actions
decided within the relationship, thereby, influencing and becoming part of their own
life history. The caring occasion becomes “transpersonal” when “it allows for the
presence of the spirit of both—then the event of the moment expands the limits of
openness and has the ability to expand human capabilities” (Watson, 1999, pp. 116-
117). Watson also insists that the nurse, i.e., the caregiver, also needs to be aware of her
own consciousness and authentic presence of being in a caring moment with her
patient. Moreover, both the one cared-for and the one caring can be influenced by the
caring moment through the choices and actions decided within the relationship, thereby,
influencing and becoming part of their own life history. The caring occasion becomes
“transpersonal” when “it allows for the presence of the spirit of both—then the event of
the moment expands the limits of openness and has the ability to expand human
capabilities” (Watson, 1999, pp. 116-117).
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Orem (1959, 2001) Self care deficit theory described nursing as a complex form
of deliberate interpersonal action that ultimately provides a helping human health
service. She chose the name deficit as it describes and explain a relationship between
abilities of individual, their children or adults for whom they care. The notion deficit
does not refer to a specific type of limitation, but to the relationship between the
capabilities of the individual and the need for action. Orem’s theory essentially defines
the need for nursing care. This need occurs whenever a person experiences some
limitation or deficit which interferes with their ability to maintain self care. In addition
the theory describes the various interactions which could occur between a nurse and a
patient.
Conceptual Framework
The paradigm in Figure 1 showed the conceptual framework and cycle on the
caring behavior of student nurses which will follows the Independent, Dependent and
Moderator Variable:
The independent variable of the study is the caring behavior of the student
nurses. This were measured using five (5) indicators namely; taking vital signs, giving
medication, health teaching, performing nursing procedure, and communication with
the patient and relatives.
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Caring Behavior:Taking VS
Giving medicationPerforming nursing
procedureHealth Teaching
Communication with the patient and relatives
Improved Student Nurse-Patient Relationship
AgeSexEducational AttainmentDisease/IllnessOccupation
Independent Variable Dependent Variable
Moderator Variable
Next is the dependent variable, which is the perceived effect of the student’s
caring behavior which the researcher believed would be the improvement of the nurse-
patient relationship. Thus, it will facilitate positive relation between the nurse and the
patient.
Lastly, the moderator variable, has measured using the following indicators;
age, sex, educational attainment, disease/illness and occupation. The moderator variable
is believed to have an indirect effect on both Independent and Dependent variables.
The figure on the next page explained the paradigm of the study:
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Figure 1
Paradigm of the Study
Statement of the Problem
This study aimed to determine the patient’s perception regarding the student
nurses caring behavior at San Marcelino District Hospital Medical Ward and OB ward.
Furthermore, this study sought to answer to the following questions:
1. What is the profile of the respondents in terms of:
1.1 Age;
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1.2 Sex;
1.3 Educational Attainment;
1.4 Disease/Illness and
1.5 Occupation?
2. How can the caring behavior of the student nurse be described in terms of:
2.1 Taking vital signs;
2.2 Giving medication;
2.3 Health teaching;
2.4 Performing nursing procedure and
2.5 Communication with the patient and relatives?
3. Is there a significant difference between the student nurse caring behavior as
perceived by the patient when grouped according to age, gender, educational
attainment, disease condition, occupation?
Hypothesis
The following hypotheses are tested to determine the relation and difference of
the several variables identified in this study.
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1. There is no significant difference between the student nurses caring behavior as
perceived by the patient when grouped according to age, gender, educational
attainment, disease condition, occupation
Significance of the Study
This study determined the patient’s perception regarding the student nurses
caring behavior. The following will profit from the present study.
The researchers have conducted the study at San Marcelino District Hospital
Ward, specifically at the Medical, Surgical and OB Ward. A ward is a part of the
hospital where the nurses caring behavior is vital in promoting improved disease
condition of the patient. It is a hospital facility where nurses and other health care
providers render care to patients with acute and chronic diseases that is in need of
medical treatment. A good caring behavior inside the medical ward can lead to an
improved nurse-patient relationship that may result to a speedy recovery of the patient.
Nurses/Student Nurse- The nurse and nursing student will benefit from this
research based on the perception of the patients regarding their caring behavior.
Through this study, the nurse and nursing student will realize and learn the significance
of good caring behavior in the improvement of the nurse-patient relationship and faster
recovery of the patient.
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Hospital- The hospital will benefit from this study because this research will
help them enhance the service they provide especially in patient care. This research will
serve as their reference to promote their standards on caring for the patients.
The Patient- The patient will benefit from the results of this study as it will
contribute to a better relationship between them and the nurse and student nurse.
Therefore, patient concerns will be addressed hence promoting high level of awareness
and patient’s wellness.
Future Researchers- This study will guide them to ascertain new knowledge
about student nurses caring behavior and the patients’ perceptions regarding it. This
will also supply as a reference for their future study.
Scope and Delimitation
This study determined the patient’s perception regarding student nurses caring
behavior at San Marcelino District Hospital Medical, Surgical, and OB Ward. Included
in this study are the profiles of the respondents in terms of: age, sex, educational
attainment, disease/illness and occupation; the caring behavior of the student nurse be
described in terms of: taking vital signs, giving medication, health teaching,
performing nursing procedure and communication with the patient and relatives; the
significant difference between the 4th year student nurses caring behavior as perceived
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by the patient when grouped according to age, sex, educational attainment,
disease/illness, occupation; the significant relationship between the student nurse’s
caring behavior and the improvement of the nurse-patient relationship.
This study is limited to patients of San Marcelino District Hospital Medical
Ward and OB ward who are currently admitted in the facility. With this, the researchers
have fully analyzed and determine the patient’s perception regarding the student nurses
caring behavior.
The patients who are currently admitted at the ward served as the respondents of
the study. Medical, Surgical, and OB ward were chosen as the area of the study because
the researchers believe that in these areas, intense nurse interaction is needed to
facilitate effective delivery of health services towards patients who are severely
afflicted with debilitating illness thus caring behavior is an essential part to help patient
maintain normal functioning or support them during the course of illness.
Definition of Terms
The following terms are defined for the readers to have a complete
understanding about the terms used in the study.
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Caring Behavior. It refers to actions characteristic of concern for the well-being of a
patient, such as sensitivity, comforting, attentive listening, honesty, and nonjudgmental
acceptance.
Nurse-Patient Relationship. It refers to the therapeutic relationship between a nurse
and a client built on a series of interactions and developing over time. All interactions
do not develop into relationships but may nonetheless be therapeutic. The relationship
differs from a social relationship in that it is designed to meet the needs only of the
client.
Disease. It refers to any deviation from or interruption of the normal structure or
function of any body part, organ, or system that is manifested by a characteristic set of
symptoms and signs and whose etiology, pathology, and prognosis may be known or
unknown.
Hospital. It refers to an institution that provides medical, surgical, or psychiatric care
and treatment for the sick or the injured.
Vital Signs. It refers to the measures of various physiological statistics, often taken
by health professionals, in order to assess the most basic body functions.
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Giving Medication. The act of administering medication, whether in a form oral drugs
or parenteral drugs. This has been the practice of nurses which allows the recovery of
the patients.
Caring Behavior. Actions characteristic of concern for the well-being of a patient,
such as sensitivity, comforting, attentive listening, honesty, and nonjudgmental
acceptance.
Nursing Intervention. Any act by a nurse that implements the nursing care plan or any
specific objective of that plan, such as turning a comatose patient to avoid the
development of decubitus ulcers or teaching insulin injection technique to a patient
with diabetes before discharge from the hospital.
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Chapter 2
Review of Related Literature
This section is comprised of collection of significant readings, foreign and local
which provided discussions of facts to which the present study is associated. This
review of related literature and studies focused on the nursing caring behavior.
Foreign Sources
According to Pullen (2010) in his article entitled “Fostering Therapeutic Nurse-
Patient Relationship” he stated that the caring relationship between the nurse and
patient develops when you and your patient come together in the moment, which results
in harmony and healing. Effective verbal and nonverbal communication is an important
part of the nurse-patient interaction, as well as providing care in a manner that enables
your patient to be an equal partner in achieving wellness.
According to the American Society of Registered Nurses (2007) in their article
entitled “The Real Public Perception of Nurses” they stated that no common man thinks
or does any analysis of a nurse until he needs one or is in a situation where he/she
interacts with a nurse as in case of a hospital admission. They know that a caring nurse
can give comfort and solace to someone in need. The public perceive a nurse as just
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someone who assists the doctor during and after treatment of the illness assisting the
patient in keeping up his personal hygiene, giving the medications as prescribed by the
doctor, dressing the wounds when there is a need ensuring the welfare of the patient.
According to Wysong and Driver (2009) in their study entitled “Patients’
Perceptions of Nurses’ Skill” the study revealed that patients’ perceptions of a nurse’s
skill are largely a component of the interpersonal skills, critical thinking skills, and
caring practices of the nurse, rather than the nurse’s technical skills. Patients’
comments related to nurses’ skill fit well with the Synergy Model, particularly the
nurse characteristics of caring behaviors, facilitator of learning and clinical judgment.
These results support the importance of the acquisition of strong interpersonal skills,
critical thinking skills, and characteristics of caring practices for nurses and add to the
knowledge of patients’ perceptions of nursing care.
According to Larsson, Sahlsen, et al. (2011) in their study entitled “Patient’s
Perception on Nurses’ Behavior That Influence Patient Participation in Nursing Care”
the study revealed that in order to promote patient participation, nurses need to be
aware of the situations where they could overstep the mark and which of their own
behaviors lead to promotion or hindrance.
According to Sieger et.al. (2010) in their study entitled “Perceptions and
interpretations of nurse-patient interactions” their study revealed that the interaction
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between nurses and paraplegic patients who are indicative of chronically ill persons in
their pursuit of self-determination and autonomy, concerning all aspects of life.
According to Zhao and Akkadechanunt (2011) in their study entitled “Patient’s
Perception of Quality Nursing Care in a Chinese Hospital” their study revealed that
quality nursing care as perceived by patients is an important objective for nurses to
strive for. Patients tend to perceive quality nursing care as being individualized, having
a professional manner and caring attitude and giving education to them.
According to Zamanzadeh, Azimzadeh and Rahmani (2010) in their study
entitled “Oncology patients' and professional nurses' perceptions of important nurse
caring behaviors” their study revealed that the oncology patients and nurses perceived
highly physical aspects of caring and the results provide for nurses to be aware of the
need, during their interactions with patients, to validate the effect their intended caring
has upon patients. By so doing and with further refinement of the concept of caring for
nursing in studies such as this, the practical aim of making patients feel cared for can be
achieved.
According to Thomas et al. (2010) in their study entitled “Perception of Nurse
Caring, Skills, and Knowledge Based on Appearance” their study revealed that the
conflict between the right to self-expression and professional role expectations during
nurse and patient interactions is a difficult one. However, because a nurse’s appearance
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can impact perceptions during an encounter, dress codes in the acute care setting should
take this into account. To be perceived as skilled and knowledgeable, nurses should
wear a solid colored uniform with limited visible body art.
According to Rafii (2010) in their study entitled “Nurse Caring in Iran and Its
Relationship with Patient Satisfaction” their study revealed that it is important to reflect
on the impact of the current health care environment and cultural religion of Iran on
caring behaviors of nurses and patient satisfaction with nursing care. Heavy workloads
and severe staff shortages are common characteristics of Tehran educational hospitals
and the time that nurses previously allotted to direct care has been reduced which may
contribute to changes in patients’ perceptions of nurse caring and satisfaction with
nursing care possibly reducing the effects of nursing care services. Iranian nurse
managers need to consider the religious and cultural barriers to nurse caring and
recompense it by providing more human resources.
According to Journal of Advance Nursing (2010) in their study entitled “Nurses
and patients perceptions of caring behaviors: Quantitative systematic review of
comparative studies” their study revealed that There is considerable evidence of the
assertion that there is no congruence of perceptions between patients and nurses as
regards which behaviors are considered caring, and intended caring is not always
perceived as such by the patient.
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Local Sources
According to Sombillo (2009) in his book entitled “Comparison of Nurses’ and
Patients’ Perception of Caring Behavior” he stated that caring behaviors in a complex
health care environment minimizes depersonalization in health care. Congruence of
perceived value of caring behaviors between patients and nurses as health care needs
and requirements escalate is imperative in a complex health care environment. The
monograph gives an insight that Filipino nurses' and patients' perception of caring
behaviors are generally congruent in both levels of complexity of care.
According to De Guzman (2007) in their study entitled “Surfacing Filipino
Student Nurses’ Perspective of Comfort and Comforting Viewed through Metaphorical
Lens” their study revealed that there are four major aspects that reflected the
respondent’s perception on the words “comfort” and “comforting”, namely;
physiologic, socio-environmental, psycho-spiritual and emotional. Results of this
qualitative study did not show any marked difference in the interpretation of the
construct under investigation on the comparison of the student’s perception of the terms
“comfort” and “comforting”.
According to Echo (2011) in his article entitled “Nursing Service Attributes:
Cultivating a Culture of Patient Satisfaction For Quality Health Care” he stated that
Patient satisfaction in health care must be planned and designed from the patient’s point
of view from the very start while considering the different factors that may affect such
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evaluation. Patients want empathy, anticipation of their needs, and a personalized,
humanized experience – something that nurses do every day. Nurses clearly influence
patient satisfaction, but more subtly, their ability to work with other people on the care
team influences the patient’s perception of the hospital. How nurses project their joys
or frustrations can influence how patients feel about the things they do not see in the
hospital.
According to Ching (2012) in his article entitled “5 Effective Ways to Deal with
Difficult Patients” he stated that using positive verbal and non-verbal communication,
will not only improves the patient’s perception about you, it will also help them recover
faster in the long run. Remember, an assurance that you will always be there for the
patient will help solve an emotional issue deeply rooted in the patient’s fear that they
will be neglected and left behind.
According to Costello, Giardino, Ambrose, et al. (1998) in their study entitled
“Relationship between Nurse Caring and Patient Satisfaction” their study revealed that
nurse caring is associated with patient satisfaction with nursing care. It is important to
reflect on the impact of the current health care environment on these variables.
Decreased opportunities for caring can dramatically influence patients' perceptions of
their hospital experience. This program of research is a critically significant one for
adult health nurses.
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Chapter 3
Methodology and Research Design
Research Design
The researchers used the descriptive method of research. The researchers have
chosen this method to determine the patient’s perception regarding the student nurses
caring behavior at San Marcelino District Hospital Medical, Surgical, and OB ward.
This method of research describes data and characteristics about the population or
phenomenon being studied. Descriptive research answers the
questions who, what, where, when, "why" and “how”. The primary aim of this study is
to determine the patient’s perception regarding the student nurses caring behavior and
its inference to the improved nurse-patient relationship. From this type of research, the
researchers will be able to identify and describe the existing condition of the problem.
Dr. Marion Joppe (2005) Descriptive research or statistical research provides
data about the population or universe being studied. But it can only describe the "who,
what, when, where and how" of a situation, not what caused it. Therefore, descriptive
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research is used when the objective is to provide a systematic description that is as
factual and accurate as possible. It provides the number of times something occurs,
or frequency, lends itself to statistical calculations such as determining
the average number of occurrences or central tendencies.
Research Locale
The research was conducted within the vicinity of San Marcelino District
Hospital in the province of Zambales specifically in the Medical, Surgical, and OB
ward. The SMDH was named in the memory of the province’s first elected Mayor
“Marcelino” equipped with the state of the art medical facilities with the diagnostic and
laboratory equipment.
Meanwhile, SMDH is one of many district hospitals in Zambales that houses
more than fifty (50) beds capacity. It is also a hospital not only within the area of San
Marcelino but also to the neighboring provinces of Zambales, Bataan, Olongapo, and as
far as western Pangasinan.
The hospital has also established specialty clinics which provide free
consultation and services to indigents by specialized physicians like surgeons, OB gyne
and others. With the accreditation of the residency programs it has also established
affiliation and tie ups with the other institution for the training of resident physicians.
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The hospital has also accredited as a research and training hospital with accreditation of
residency training in family medicine, OB Gyne, pediatrics, and to become accredited
in surgery.
Data Gathering Procedure
The researchers devised their questionnaire following specific questions.
Questions were based on literatures and past researchers which serve as the basis of the
construction of the questionnaires. The researchers then submitted it to their adviser.
After series of revisions and corrections, the researchers are able to finalize their
questionnaires which pertain to the profile of the respondents in terms of Age, Sex,
Educational Attainment, Disease/Illness, and Occupation. How can the caring behavior
of the student nurse be described in terms of taking vital signs, Giving medication,
Health teaching, Performing nursing procedure, and Communication with the patient
and relatives.
After all the revisions and corrections were done and with the approval of the
chief nurse of San Marcelino District Hospital, the researchers had personally
administered the questionnaires to the patients. After they answered the questionnaire,
the researchers affirmed to the patients if the questions were comprehensible.
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Research Subject
This study was conducted at San Marcelino District Hospital in San Marcelino,
Zambales. The respondents in this study are the patients inside the Medical, Surgical,
and OB ward. The subsequent table presents the distribution of the respondents
Table 1
Total Target Population
Patient Respondents
Frequency Percentage
Med OB Surgery
Female 11 19 2 36
Male 14 0 4 64
Total 25 19 6 100
Sampling Design
The sampling instrument that was used within the study is convenience
sampling. The researcher will use this kind of sampling design because of the
undemanding access to the respondents. Instead of the large population, the researchers
conducted the study and at the same did the interview to the respondents who were
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available. Convenience sampling is a non-probability sampling technique where
subjects are chosen because of their convenient accessibility and propinquity to the
researcher.
The subjects will be selected just because they are easiest to procure for the
study and the researcher did not consider selecting subjects that delegate the entire
population. The researchers preferred this sampling technique because it is fast,
economical, simple, and the subjects are readily available.
Research Instrument
The study used questionnaires and unstructured interview as the main
instruments in gathering data. The researchers primed questionnaires which are made
up of list of questions for collecting useful information from the respondents.
Questionnaires or survey questions are research tools that asked to respondents, and
designed to extract specific information. It serves four basic purposes: to (1) collect the
appropriate data, (2) make data comparable and amenable to analysis, (3)
minimize bias in formulating and asking question, and (4) to make questions engaging
and varied.
The questionnaire consists of two major parts:
Part 1 consists the profile of the respondents in terms of:
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1.1 Age;
1.2 Sex;
1.3 Educational Attainment;
1.4 Disease/Illness and
1.5 Occupation?
Part 2 includes the caring behavior of the student nurse be described in terms of:
2.1 Taking vital signs;
2.2 Giving medication;
2.3 Health teaching;
2.4 Performing nursing procedure and
2.5 Communication with the patient and relatives?
The respondents were assisted in reading the questions. The researchers aimed
to make the questionnaires comprehensible for the respondents.
Statistical Treatment of Data
The following statistical tools were used in the analysis and interpretation of
gathered data.
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Statistics is simply a tool to help the experimentalist interpret data in an
unbiased manner. When properly employed, statistics will not only tell the scientist
how "good" his or her numbers are, but can also lead to improvements in experimental
design.
Frequency and Percentage. This will be used to determine the frequency
distribution of the profiles of respondents.
Formula: P=F/N (100)
Where:
F = Frequency
P = Percentage
N = Number of respondents
Pearson R- this test will be used if there is positive or negative correlation between the
independent and the dependent variable
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Chapter 4
Presentation, Analysis and Interpretation of Data
This chapter exhibited the data collected from the questionnaires and interviews.
The responses for the specific questions shown in chapter one is herewith presented.
The data gathered from the questionnaires are presented in a table to enable the
researchers to classify the data in order and also give the reader a comprehensive
analysis of the findings. The data on this chapter used critical thinking to efficiently
analyze the data gathered and practically answer the questions cited in chapter 1.
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Profile of the Respondents
The profiles of the respondents’ data are exhibited on the following pages to
present information regarding the chosen respondents of this study. This included the
respondents’ Age, Sex, Educational Attainment, Occupation, and Occupation. The
researcher believed that the variables considered could probably affect the patient’s
perception on student nurses caring behavior at San Marcelino District Hospital Ward.
Age
The table below presented the frequency and percentage distribution of
respondents according to age.
Table 2
Frequency and Percentage Distribution of
Respondents According to Age
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Based on the findings on Table 1, the age bracket of 22-27 got the highest
frequency of eleven (11) or 22%, followed by ages 16-21 with the frequency of nine (9)
or 18%, corroborated by the ages 46-51, 28-33, and 52-57 with the frequency of seven
(7) or 14%, the age bracket of 34-39 got the frequency of four (4) or 8%, while the ages
40-45 obtained the frequency of three (3) or 6%, and tailed by the ages 76-81 and 70-75
which attained the frequency of one (1) or 2%. Out of all the data tabulated above, the
age bracket of 64-69 and 58-63 establishes the lowest frequency of zero (0) or 0%.
The tabulated figures above reveals that majority of the respondents are under
the age bracket of 22-27. This could be owing to the outstanding number of patients
admitted inside the OB ward as demonstrated on Table 3. According to studies, the
ideal ages to get pregnant are 20 to 24 or below 30 years old, as identified by Laura
Flyn McCarthy on her article at Parenting’s website.
Age Frequency Percentage76-81 1 270-75 1 264-69 0 058-63 0 052-57 7 1446-51 7 1440-45 3 634-39 4 828-33 7 1422-27 11 2216-21 9 18Total 50 100
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Gender
The table below presented the frequency and percentage distribution of
respondents according to gender.
Table 3
Frequency and Percentage Distribution of
Respondents According to Gender
Patient RespondentsFrequency Percentage
Female 32 36Male 18 64Total 50 100
FemaleMale
Figure 2
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Based on the findings on Table 3, it could be glanced that thirty-two (32) or
64% of the respondents were female, while eighteen (18) or 36% of the respondents
were male individuals.
The table above presented that majority of the patients who were considered as
the respondents were mostly females. This is due to the fact that majority of the
respondents from SMDH were from the OB ward which for a fact caters for mothers
who are in labor or just gave birth.
Occupation
Table 4 below presented the frequency and percentage distribution of
respondents according to occupation
Table 4
Frequency and Percentage Distribution of Respondents
According to Occupation
Occupation Frequency Percentage
White Collar 0 0Blue Collar 6 12
None 44 88Total 50 100
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NoneBlue CollarWhite collar
Figure 3
Based on the findings on table 4, it revealed that forty-four (44) or 88% of the
respondents were unemployed, six (6) or 12% have a blue collar job, and zero (0) or
0% were categorized under white collar job.
As defined by Encarta Dictionary, A White-Collar job is relating to an
employment that is usually salaried and do not involve manual labor. While Blue-
Collar is relating to workers who do manual or industrial work that often requires
special work clothes or protective clothing.
The table above presented that more than half of the respondents were
unemployed and none were under the category of white collar job. It also showed that a
few percent is under the category of blue-collar. This could be associated with the
eminent percentage of high school graduates that is illustrated in Table 4, which is the
only possible prerequisite for blue collar job employment.
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According to Wikipedia, a higher level academic education is not often required
for blue collar jobs. However certain fields may require specialized training, licensing,
or certification, as well as a high school diploma.
A white collar worker as identified by Sherry Scott of Demand Media, are
highly skilled and officially trained professionals. Employment to this particular job
category requires formal education.
Educational Attainment
The table below presented the frequency and percentage distribution of
respondents according to educational attainment.
Table 5
Frequency and Distribution of Respondents
According to Educational Attainment
Educational Attainment Frequency Percentage
0 0Elementary Graduate 7 14High School Level 12 24
High School Graduate 26 52College Level 3 6
College Graduate 2 4Vocational 0 0
Total 50 100
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High School GraduateHigh School LevelElementary GraduateCollege Graduate
Figure 4
Based on the findings on table 5, it could be distinguished that twenty-six (26)
or 52% attained high school graduate, twelve (12) or 24% attained high school level,
seven (7) or 14% attained elementary graduate, three (3) or 6% attained college level,
two (2) or 4% attained college graduate, zero (0) or 0% attained elementary level, zero
(0) or 0% attained vocational.
The table above verified that majority of the patients admitted in the ward are
High School graduates. This could be due to the apparent outstanding number of
patients that doesn’t have enough comprehension about health, consequently due to
under education.
According to a recent study in Chicago, people who attained a higher education
are more likely to live healthy lives as adults. Another study in the US, as mentioned in
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High Quality Education’s website, also supports this idea. It says that those adults in
the US who have the lowest level of education are also the same people who have the
poorest health.
Disease/Illness or Cause of Hospitalization
The table below presented the frequency and percentage distribution of
respondents according to educational attainment.
Table 6
Frequency and Distribution of Respondents According
to Disease/Illness/Cause of Hospitalization
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As observed on table 5, it could be notable that NSD accomplished the greatest
frequency of eleven (11) or 22, tagged on by Diabetes Mellitus with the frequency of
six (6) or 12%, followed by AGE, HPN, and CS with the frequency of four (4) or 8%,
shadowed by PTB with the frequency of three (3) or 6%, and tailed by UTI, Cerebral
Contusion, MI, CVA, Stab Wound, Cerebral Concussion, Ovarian Cyst, and DHF with
the frequency of two (2) or 4%. Overall, the illnesses that received the lowest frequency
are Pre Eclampsia and Ectopic Pregnancy.
It is perceptible on the above table that NSD obtained the utmost frequency and
percentage out of all the disease/illness tabulated. This could be again, due to the great
number of admitted patients inside the OB ward. As cited on Table 2, the best age that
Disease Frequency PercentageAcute Gastro Enteritis 4 8
Hypertension 4 8Myocardial Infarction 2 4
Cerebrovascular Accident 2 4Stab Wound 2 4
Pre Eclampsia 1 2Diabetes Mellitus 6 12
NSD 11 22Urinary Tract Infection 2 4
Cerebral Contusion 2 4Caesarean Section 4 8
Pulmonary Tuberculosis 3 6Ovarian Cyst 2 4
Ectopic Pregnancy 1 2Cerebral Concussion 2 4
DHF 2 4Total 50 100
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one could conceive a baby is less than 30 years old. It is also the age that has the
highest probability of having a Normal Spontaneous Delivery.
A normal spontaneous delivery of vaginal delivery occurs when
a pregnant female goes into labor without the use of drugs or techniques to induce
labor, and delivers her baby in the normal manner, without forceps, vacuum extraction,
or a cesarean section.
Taking Vital Signs
Table 7 presented on the next page illustrated the mean and the average
weighted mean of the student nurses’ behavior as perceived by the patients according to
taking of vital signs.
Table 7
Mean and the Descriptive Rating of the Patient’s Perception
on the Students Nurses Caring Behavior
According to Taking of Vital Signs
Taking of Vital SignsVS S P Mean Interpretation
f % F % f %
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Student nurse explain the procedure before
taking your VS
26 52 24 48 0 0 2.52 Very Satisfactory
Ask the patient in a nice manner when taking the
VS
28 56 22 44 0 0 2.56 Very Satisfactory
Handles the patient gently during vital sign
taking
28 56 22 44 0 0 2.53 Very Satisfactory
Shows comforting and warm attitude during
taking vital sign
26 52 24 48 0 0 2.52 Very Satisfactory
Shows appropriate affect or facial
expression when taking VS
28 56 22 44 0 0 2.53 Very Satisfactory
AWM 2.53 Very Satisfactory
It could be observed on Table 7 that item number 2 which pertain to “asking the
patient in a nice manner” got the highest mean of 2.56 which is interpreted as very
satisfactory. Item number 3 “handles the patient gently during vital signs taking” were
very satisfactory, performed by the student nurse which acquired a mean of 2.53. Item
number 1 and item number 4 were also interpreted a very satisfactory by the patient.
This showed that student nurse always explain the procedure and always shows
comforting and warm attitude during vital sign taking.
The figures exhibited above as supported by an average weighted mean (AWM)
of 2.53, attested that student nurses executed vital sign taking in an exceptional manner.
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This only shows that student nurses are familiar with the essentiality of taking the vital
signs of the patients which is important information needed to make life-saving
decisions and treatment that will be ordered by the physician.
Vital signs are the measurement of different physiological values such as Blood
Pressure, Respiratory Rate, Cardiac/Heart Rate, and Temperature. These are also the
initial findings that are assessed when a client is brought to the hospital. The
preliminary nursing diagnosis could also be established through the patient’s vital
signs.
According to Susan McLean, vital signs are important because they are good
indicators of how the body is functioning. Signs like heart rate, oxygen level in the
blood, and blood pressure can all indicate if the body is in a state of shock or under
stress.
Giving Medications
Table 8 on the next page presented the patient’s perception on the student nurses
caring behavior according to giving of medications.
Table 8
Patient’s Perception on the Student Nurses Caring
Behavior According to Giving of Medications
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Giving MedicationsVS S P Mean Interpretation
f % F % F %Explain the procedure
before giving medication so that the patient can gain info.
14 28 36 72 0 0 2.28 Satisfactory
Student nurse give meds on time
14 28 35 70 1 2 2.26 Satisfactory
Student nurse give medications gently via
injection
18 36 32 64 0 0 2.36 Very Satisfactory
Student nurse answers the patient’s question
concerning meds
16 32 34 68 0 0 2.32 Satisfactory
Student nurse tells you what meds he/she is going to administer
16 32 34 68 0 0 2.32 Satisfactory
AWM 2.31 Satisfactory
It is perceptible on Table 8 that item number 3 which points out to “giving the
medications gently via injection” got the highest mean of 2.36 which is interpreted as
very satisfactory. Item number 3 and 4 were interpreted by satisfactory, performed by
the student nurse, which acquired a mean of 2.32. Item number 1 and 2 were also
interpreted very satisfactory by the patient, which acquired the mean of 2.28 and 2.26
respectively. This showed that student nurse always explain the procedure before
giving the medication and always gives the medication on time.
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The data transcribed above revealed that the student nurses satisfactorily
demonstrated good practice in terms of giving medications to their patients at SMDH
ward. This was proved by the average weighted mean (AWM) of 2.31.
Medication administration is an important aspect of nurses’ responsibility
towards the patients. Based on studies medication error marked as number one of the
cause of nurses’ negligence meaning they fail to remember the principles that governed
the practice of medication administration. San Marcelino District Hospital as
categorized by the DOH as a secondary level hospital caters for patients who are mostly
indigent, unemployed and lack the basic education. A satisfactory rate for the student
nurses is a good indicator that caring behavior is still initiated by the students during
administration of therapeutic drugs. Explaining the procedure prior to administration is
the fundamental ingredient towards patients understanding of the therapy they are
undergoing. Answering patients concerns regarding the medication they are receiving
will clear every doubt and shall also assist the patient to continue the regimen without
any hesitation. A satisfactory should be maintained by the nursing student so that in
their actual practice they will be able to carry along with them these positive attributes
of a true Care Provider.
Health Education
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Table 9 below presented the patient’s perception on the student nurses caring
behavior according to health education.
Table 9
Patient’s Perception on the Student Nurses Caring
Behavior According to Health Education
Health EducationVS S P Mean Interpretation
f % F % F %Advise the patient regarding healthy
regimen
2 4 34 68 14 28 1.76 Satisfactory
Encourage the patient to follow the medical treatment to hasten
his/her healing
0 0 36 72 14 28 1.72 Satisfactory
Student nurses devotes extra time for health
teaching sessions
0 0 38 76 12 24 1.76 Satisfactory
Exhibits great amount of patience when
teaching
2 4 36 72 12 24 1.8 Satisfactory
Simplifies teaching session to allow
patient’s understanding
0 0 38 76 12 24 1.76 Satisfactory
AWM 1.76 Satisfactory
It could be observed on Table 9 that item number 4 which pertains to exhibiting
great amount of patience when teaching got the highest mean of 1.8 which is
interpreted as satisfactory. Item number 1, 3 and 5 were interpreted by satisfactory,
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performed by the student nurse which acquired a mean of 1.76. This showed that
student nurse always advise the patient regarding healthy regimen, devotes extra for
health teaching sessions, and simplifies teaching session to allow patient’s
understanding. Item number 2 was also interpreted as satisfactory by the patient, which
acquired the mean of 1.72.
The total AWM of 1.76 from the above table ascertained that the student nurses
fittingly provided their patients with the appropriate Health Education concerning their
health conditions.
Health teaching, as defined by MS Encarta 2009, is teaching and counseling on
healthy living. Health education covers topics such as hygiene, nutrition, and sex
education. It also addresses alcohol and drug misuse, smoking, and other threats to
health. In most secondary schools, health education is included within a course of
personal and social education; it may also be integrated into subjects such as biology,
home economics, or physical education.
Health education is especially important in a community health center setting
for the initiation of primary prevention. Also, as a nurse caring for a patient inside the
ward, it is their commission to provide health teaching related to the health condition of
the patient. It also supplies the patient the essential knowledge about self care and
promotes health awareness.
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Performing Nursing Procedures
Table 10 below presented the frequency and distribution of the student nurses’
behavior according to performing nursing procedures.
Table 10
Patient’s Perception on the Student Nurses Caring
Behavior According to Performing Nursing Procedures
Performing Nursing ProceduresVS S P Mean Interpretation
f % F % F %Student nurse promotes
clients privacy when doing nursing
procedures
16 32 32 64 2 4 2.28 Satisfactory
Student nurse explains and asks clients
permission before doing the task
16 32 32 64 2 4 2.28 Satisfactory
Encourage patient’s participation in
performing nursing procedures to lessen
client’s anxiety
8 16 24 48 18 36 1.33 Poor
Demonstrate good manners in doing the
task
14 28 34 68 2 4 2.24 Satisfactory
Ensure that the patient is handled gently and prevents harm to the
client
16 32 32 64 2 4 2.28 Satisfactory
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AWM 2.08 Satisfactory
It could be recognized on Table 10 that item number 1, 2, and 5 got the highest
mean of 2.28 which is interpreted as satisfactory. Item number 1, 3 and 5 were
interpreted by satisfactory, performed by the student nurse which acquired a mean of
1.76. This showed that student nurse always advise the patient regarding healthy
regimen, devotes extra for health teaching sessions, and simplifies teaching session to
allow patient’s understanding. Item number 2 was also interpreted as satisfactory by the
patient, which acquired the mean of 1.72.
The student nurses’ Performance on Nursing Procedures is satisfactorily
implemented, as evidenced by the average weighted mean (AWM) of 1.76 in the table
depicted above.
Nursing interventions are actions undertaken by a nurse to further the course of
treatment for a patient. It is supported by the nursing process, which contains
Assessment, Nursing Diagnosis, Planning, Intervention and Evaluation. The goal
of nursing interventions is to improve the health and comfort of the patient.
Communicating with Patient and Relatives
Table 11 on the next page presented the frequency and distribution of the
student nurses’ behavior according to communicating with patient and relatives.
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Table 11
Patient’s Perception on the Student Nurses Caring
Behavior According to Communicating with Patient and Relatives
Communicating with Patient and RelativesVS S P Mean Interpretation
f % F % F %Student maintains warm and caring
attitude when talking to patients
12 0.72 38 1.52 0 0 2.24 Satisfactory
Spends time with the clients or significant others to facilitate
interaction
4 0.24 38 1.52 8 0.16 1.92 Satisfactory
Listens attentively to client’s concerns
12 0.72 38 1.52 0 0 2.24 Satisfactory
Provide reassurance to patients
8 0.48 36 1.44 6 0.12 2.04 Satisfactory
Express words of encouragement and comforting words
12 0.72 32 1.28 6 0.12 2.18 Satisfactory
AWM 2.12 Satisfactory
It is indicated on Table 11 that item number 1 and 3 got the highest mean of
2.24 which is interpreted as satisfactory. Item number 2, 4 and 5 were also interpreted
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by satisfactory, which obtained a mean of 1.92, 2.04, and 2.18 respectively. This simply
shows that good rapport establishment is well performed by student nurses.
Good communication with patients and relatives aids in the foundation of
relationship with the nurses and patients as well as their significant others. When
rapport is built, the nurse can easily win the participation of the patient when giving
medication, performing nursing interventions and giving health education. As for the
presented data above, it could be determined that the student nurses aptitude for
communicating with the patient and relatives revealed an average performance rate.
Therapeutic or good communication also allows the patient to express opinion
and emotion toward a safe and non-threatening environment. According to Lifestyle
India’s website, therapeutic communication serves to push down the barricade of
culture and gender and establish a connection and that helps in dealing with a situation,
where empathy is what a patient looks for. While maladies of the body are easy to heal,
the complications of mind are never really simple to tackle or deal with. Tacking
together pieces of shattered mind needs expert help and here comes in the importance
of therapeutic communication. Dealing with setbacks, breakdowns, failures, loss and
misery can often send one’s mind down the tunnel, demanding a strong willpower to
bounce back to normal self. The challenge of the technique is to help a patient open up
and confront his/her concerns and challenges with confidence.
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Table 12
Summary of the Average Weighted Mean of the Patients Perception on the
Students Nurses Caring Behavior
Average Weighted Mean InterpretationTaking vital signs 2.53 Very SatisfactoryGiving medication 2.31 Satisfactory
Health teaching 1.76 SatisfactoryPerforming nursing procedure 2.08 Satisfactory
Communication with the patient and relatives
2.12 Satisfactory
Total 2.16 Satisfactory
The patient’s perception on student nurses caring behavior were abridged on the
data tabulated above. It could be noted that out of the 5 variables, Taking Vital Signs
ranked first as corroborated by the average weighted mean of 2.53. It was followed by
Giving Medication which has a rate of 2.31. Student nurses also demonstrated a
stupendous execution of Communication with the Patient and Relatives which was
supported by the given rate of 2.12, followed by the Performing Nursing Procedure
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which was rated 2.08, and tailed by Health Teaching with the rate of 2.16 which
divulged the lowest ranking among the caring behavior. To sum it up, the table
conferred a good remark on the proficiency of the student nurses caring behavior as
verified by the total AWM of 2.16 which implies that the above data are satisfactorily
performed by the student nurses.
Statistical Test on the Significant Between the Student Nurse Caring Behavior as
Perceived by the Patient when Grouped According to Age, Gender, Educational
Attainment, Disease Condition and Occupation
Table 13
Test on the Significant Difference on the Students Nurses Caring Behavior in
Terms of Taking Vital Sign Grouped According to their Profile
Respondent's Profile
Correlation CoefficientDecision
InterpretationComputed Critical
Age -0.016868 0.2732Accept the null
hypothesisNot
Significant
Gender 0.159453 0.2732Accept the null
hypothesisNot
SignificantEducational Attainment -0.142403 0.2732
Accept the null hypothesis
Not Significant
Disease/Illness -0.039998 0.2732
Accept the null hypothesis
Not Significant
Occupation -0.107155 0.2732Accept the null
hypothesisNot
Significant
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It is apparent on the above table that the Student Nurses Caring Behavior was not
significant to all the data specified above. The outcome is the acceptance of the null
hypothesis that there is no significant difference between the student nurse caring
behavior in terms of taking vital signs as perceived by the patient when grouped
according to age, gender, educational attainment, and disease condition.
Table 14
Test on the Significant Difference on the Students Nurses Caring Behavior in
Terms of Giving Medication Grouped According to their Profile
Respondent's Profile
Correlation CoefficientDecision Interpretation
Computed CriticalAge 0.069210 0.2732 Accept the null hypothesis Not Significant
Gender -0.146385 0.2732 Accept the null hypothesis Not SignificantEducational Attainment -0.308705 0.2732 Reject the null hypothesis Significant
Disease/Illness 0.033825 0.2732 Accept the null hypothesis Not SignificantOccupation 0.108112 0.2732 Accept the null hypothesis Not Significant
The table 14 revealed that the Student Nurses Caring Behavior was not significant to all
the data specified above except on Educational Attainment, which is interpreted as
significant. The outcome hence, is the acceptance of the null hypothesis that there is no
significant difference between the student nurse caring behavior in terms of giving
medication as perceived by the patient when grouped according to age, gender, and
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disease condition and rejection of the null hypothesis that is therefore construed as there
is no significant difference between the student nurse caring behavior in terms of giving
medication as perceived by the patient when grouped according to their profile.
Table 15
Test on the Significant Difference on the Students Nurses Caring Behavior in
Terms of Health Education Grouped According to their Profile
Respondent's Profile
Correlation Coefficient
DecisionInterpretatio
nComputed Critical
Age -0.004949 0.2732Accept the null
hypothesisNot
Significant
Gender 0.010079 0.2732Accept the null
hypothesisNot
SignificantEducational Attainment -0.179132 0.2732
Accept the null hypothesis
Not Significant
Disease/Illness -0.102200 0.2732
Accept the null hypothesis
Not Significant
Occupation 0.187410 0.2732Accept the null
hypothesisNot
Significant
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As seen on the above table, the Student Nurses Caring Behavior was not significant to
all the data specified above. This resulted to the acceptance of the null hypothesis that
there is no significant difference between the student nurse caring behavior in terms of
health education as perceived by the patient when grouped according to age, gender,
educational attainment, and disease condition.
Table 16
Test on the Significant Difference on the Students Nurses Caring Behavior in
Terms of Performing Nursing Procedure Grouped
According to their Profile
Respondent's Profile
Correlation Coefficient
Decision InterpretationCompute
dCritica
l
Age 0.079601 0.2732Accept the null
hypothesisNot
Significant
Gender 0.257329 0.2732Accept the null
hypothesisNot
Significant
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Educational Attainment -0.104440 0.2732
Accept the null hypothesis
Not Significant
Disease/Illness -0.209964 0.2732
Accept the null hypothesis
Not Significant
Occupation 0.057085 0.2732Accept the null
hypothesisNot
Significant
On the above table, it could be observed that the Student Nurses Caring
Behavior was not significant to all the data specified above. This results to the approval
of the null hypothesis that there is no significant difference between the student nurse
caring behavior in terms of performing nursing procedure as perceived by the patient
when grouped according to age, gender, educational attainment, and disease condition.
Table 17
Test on the Significant Difference on the Students Nurses Caring Behavior in
Terms of Communication with patients and Relatives
Grouped According to their Profile
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Respondent's Profile
Correlation Coefficient
DecisionInterpretatio
nComputed
Critical
Age 0.002432 0.2732Accept the null
hypothesisNot
Significant
Gender -0.002702 0.2732Accept the null
hypothesisNot
SignificantEducational Attainment -0.247865 0.2732
Accept the null hypothesis
Not Significant
Disease/Illness 0.043495 0.2732
Accept the null hypothesis
Not Significant
Occupation 0.231481 0.2732Accept the null
hypothesisNot
Significant
It is evident on the data indicated on table 6 was not significant to the Student
Nurses Caring Behavior. As an outcome, the null hypothesis is accepted therefore, there
is no significant difference between the student nurse caring behavior in terms of
communication with patients and relatives as perceived by the patient when grouped
according to age, gender, educational attainment, and disease condition.
Chapter 5
Summary, Conclusion, and Recommendations
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This chapter imparted the summary of findings, conclusions, and
recommendations grounded by the results of the study. The principal objective of this
study is to uncover the patients’ perception on student nurses caring behavior at San
Marcelino District Hospital Ward. The aggregate number of respondents is 32 female
and 18 male patients.
This study utilized the descriptive method of research. The gathered data
through the questionnaires were tabulated, computed, and evaluated using statistical
formulas that is Frequency and Percentage, Average Weighted Mean, Pearson R, and
T-Test. The statistical treatment helped the researchers to resolve given problems
itemized in chapter one viz.:
Furthermore, this study sought to answer to the following questions:
1. What is the profile of the respondents in terms of:
1.1 Age;
1.2 Sex;
1.3 Educational Attainment;
1.4 Disease/Illness and
1.5 Occupation?
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2. How can the caring behavior of the student nurse be described in terms of:
2.1 Taking vital signs;
2.2 Giving medication;
2.3 Health teaching;
2.4 Performing nursing procedure and
2.5 Communication with the patient and relatives?
3. Is there a significant difference between the student nurse caring behavior as
perceived by the patient when grouped according to age, gender, educational
attainment, disease condition, occupation?
4. Is there a significant relationship between the student nurse’s caring behavior and the
improvement of the nurse-patient relationship?
SUMMARY OF THE FINDINGS
The major findings of the study are:
Profile of the Respondents
1.1 Age: The age bracket of 22-27 got the highest frequency of eleven (11) or
22%, followed by ages 16-21 with the frequency of nine (9) or 18%,
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corroborated by the ages 46-51, 28-33, and 52-57 with the frequency of seven
(7) or 14%, the age bracket of 34-39 got the frequency of four (4) or 8%, while
the ages 40-45 obtained the frequency of three (3) or 6%, and tailed by the ages
76-81 and 70-75 which attained the frequency of one (1) or 2%. Out of all the
data tabulated above, the age bracket of 64-69 and 58-63 establishes the lowest
frequency of zero (0) or 0%.
1.2 Sex: In a nutshell, the patients who were considered as the respondents were
mostly females. Out of 50 patient respondents, 32 were female, compared to
males that are only 18.
1.3 Educational Attainment: Majority of the respondents, which is 52%, were
high school graduates. Followed by high school level, which is 24%. Tagged on
by 14% those were elementary graduates. Tailed by 4% of college graduates
and none were under the category of elementary level and vocational.
1.4 Disease/Illness: Majority of the respondents are NSD patients, next is
Diabetes Mellitus with the frequency of six (6) or 12%, followed by AGE,
HPN, and CS with the frequency of four (4) or 8%, shadowed by PTB with the
frequency of three (3) or 6%, and tailed by UTI, Cerebral Contusion, MI, CVA,
Stab Wound, Cerebral Concussion, Ovarian Cyst, and DHF with the frequency
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of two (2) or 4%. Overall, the illnesses that received the lowest frequency are
Pre Eclampsia and Ectopic Pregnancy.
1.5 Occupation: The respondents inside the ward were mostly unemployed
which is supported by the frequency 44 or 88% and (0) none were under the
category of white collar job. Only 6 or 12% are in the category of blue collar.
2. Caring Behavior of the Student Nurses described in terms of
2.1 Taking vital signs: In summary, “asking the patient in a nice manner” got
the highest mean of 2.56 which is interpreted as very satisfactory. Item number
3 “handles the patient gently during vital signs taking” were very satisfactory,
performed by the student nurse which acquired a mean of 2.53. Item number 1
and item number 4 were also interpreted a very satisfactory by the patient.
2.2 Giving medication: All in all, “giving the medications gently via injection”
got the highest mean of 2.36 which is interpreted as very satisfactory. Item
number 3 and 4 were interpreted by satisfactory, performed by the student
nurse, which acquired a mean of 2.32. Item number 1 and 2 were also
interpreted very satisfactory by the patient, which acquired the mean of 2.28 and
2.26 respectively.
2.3 Health teaching: Concisely, “exhibiting great amount of patience when
teaching” got the highest mean of 1.8 which is interpreted as satisfactory. Item
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number 1, 3 and 5 were interpreted by satisfactory, performed by the student
nurse which acquired a mean of 1.76. Item number 2 was also interpreted as
satisfactory by the patient, which acquired the mean of 1.72.
2.4 Performing nursing procedure: In summary, item number 1, 2, and 5 got
the highest mean of 2.28 which is interpreted as satisfactory. Item number 1, 3
and 5 were interpreted by satisfactory, performed by the student nurse which
acquired a mean of 1.76. Item number 2 was also interpreted as satisfactory by
the patient, which acquired the mean of 1.72.
2.5 Communication with the patient and relatives: Overall, item number 1
and 3 got the highest mean of 2.24 which is interpreted as satisfactory. Item
number 2, 4 and 5 were also interpreted by satisfactory, which obtained a mean
of 1.92, 2.04, and 2.18 respectively.
CONCLUSION
Based on the significant findings, the subsequent conclusions were depicted:
1. Majority of the respondents were on the age bracket of 28-33, and mostly female.
Also, based on the corresponding data we have gathered, most of the respondents are
NSD patients with an educational attainment of high school graduate and are under the
category of blue-collar employment
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2. Caring Behavior of the Student Nurses
2.1 Taking vital signs: The group of respondents rated this item as very
satisfactory as supported by the total AWM of 2.53.
2.2 Giving medication: This was satisfactorily demonstrated by the student
nurses as rated by 2.31 by the respondents.
2.3 Health teaching: This was rated satisfactory by the respondents, as proved
by the total AWM of 1.76.
2.4 Performing nursing procedure: This was satisfactorily exhibited by the
student nurses as rated by the respondents.
2.5 Communication with the patient and relatives: This was rated satisfactory by
the group of patient respondents.
3. There is no significant difference between the student nurse caring behavior as
perceived by the patient when grouped according to age, gender, educational
attainment, and disease condition.
Nonetheless, there is a significant difference between the patients perception on
student nurses behavior when grouped according to educational attainment.
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4. There is no significant relationship between the student nurse’s caring behavior and
the improvement of the nurse-patient relationship.
RECOMMENDATIONS
Based on the main findings and conclusions illustrated, the following are hereby
recommended:
1. Student nurses should be well equipped with enough knowledge with
medications and proficiency in administering the drugs in order to gain the trust
of the patients.
What else based it on your variables give at least 5
recommendations….
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Bibliography
http://www.en.wikipedia.org
http://www.quality-patient-experience.com/nurse-patient-relationship.html
http://onlinenursing.fhchs.edu
http://medical-dictionary.thefreedictionary.com
http://www.asrn.org/journal-nursing
http://www.hindawi.com/journals/nrp/2011/534060/
http://oremselfcaredeficittheory.blogspot.com/
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Microsoft Encarta Dictionary, 2009
Microsoft Encarta Premium, 2009
Appendices
Appendix ALetter of Request
August 7, 2012
Ruby B. Duave, RN, MANChief NurseSan Marcelino Distric Hospital
Lyceum of Subic BayLot 73, Central Business District, Subic Bay Freeport Zone, Olongapo City, Zambales
Tel. No. (047) 252-3358
Dear Madam: Greetings in Christ! Our group is completing a thesis at Lyceum of Subic Bay in Olongapo City. The thesis title is: The patient’s perception regarding the patient’s perception student nurses caring behavior at San Marcelino Medical Hospital Medical Ward: . We would like your permission to conduct a survey for the patients at the Medical Ward.
If these arrangements meet with your approval, please sign this letter where indicated below and return it to us in the enclosed return envelope. Thank you very much. We’re hoping for your positive response.
Yours truly, Phoebe Dawn GuevarraVirgencita TullaoChristine BadaMichelle MangahasGlenda SottoThe Researchers
Dear Respondent,
This questionnaire is handed out to know your perception on the 4th year
student nurses caring behavior inside the medical ward of San Marcelino district
hospital. The data that will be obtained from this will help improve the nurse-patient
relationship. The questions you answer should only pertain to your own perception on
the caring behavior or 4th year student nurses inside the medical ward and OB ward of
San Marcelino District hospital. You should check the box right beside the correct
Lyceum of Subic BayLot 73, Central Business District, Subic Bay Freeport Zone, Olongapo City, Zambales
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answer to each question. Please kindly answer the questions on this questionnaire as
honest as possible. Thanks for your input and cooperation.
We assure you that all information provided will be treated in the strictest of
confidence.
Yours truly,
Phoebe Dawn GuevarraVirgencita Tullao
Christine BadaMichelle Mangahas
Glenda SottoThe Researchers
Age: _____________
Sex: Male FemaleSex:
Occupation: White Collar Job (Please Specify):
Blue Collar Job (Please Specify):
Educational Attainment: Elementary Level
Elementary Graduate
High School Level
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High School Graduate
College Level
College Graduate
Vocational
What is your current disease or Illness?
Heart Problem
Respiratory Problem
Other: Please Specify:
The following question pertains to the student nurse behavior towards patients. Please mark the box that corresponds your answer:
Taking Vital Signs Very Satisfactory
Satisfactory Poor
1. Student Nurse explain the procedure before taking your Vital Sign
2. Ask the Patient in a nice manner when taking the vital sign
3. Handles the patient gently during vital signs taking
4. Shows comforting and warm attitude during taking vital signs
5. Shows appropriate affect when taking vital signs
Giving Medications Very Satisfactory
Satisfactory Poor
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1. Explain the procedure before giving medication so that the patient can gain information
2. Student Nurse give medications on time3. Student Nurse give medications gently4. Student Nurse give medications in a
proper attitude5. Student Nurse tells you what medications
he/she going to administer
Health Education Very Satisfactory
Satisfactory Poor
1. Advise the patient regarding healthy regimen after discharge
2. Encourage the patient to follow the medical treatment to hasten his/her healing
3. Student Nurses devotes extra time for health teachings sessions
4. Exhibit great amount of patience when teaching
5. Simplify teaching session to allow patients understanding
Performing Nursing Procedure Very Satisfactory
Satisfactory Poor
1. Student Nurse promotes clients privacy when doing nursing procedures
2. Student Nurse explains and ask clients permission before doing the task
3. Encourage patients participation in performing nursing procedure to lessen clients anxiety
4. Demonstrate good manner in doing the task
5. Ensure that the patient is handle gently and prevent clients harm
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Communicating with patient and relatives Very Satisfactory
Satisfactory Poor
1.Student maintains warm and caring attitude when talking to patients2. Spends time with the clients or significant others to facilitate interaction3. Listen attentively to clients concerns4. Provides reassurance to patients5.Express words of encouragement and comforting words
Curriculum Vitae
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Personal Data
Name: Phoebe Dawn P. Guevarra
Nickname: Feebs, Dawn
Age: 20
Birth Date: September 26, 1992
Gender: Female
Civil Status: Single
Nationality: Filipino
Educational Attainment
Elementary: Olongapo Wesley School
High School: Regional Science High School III
Olongapo Wesley School
Lyceum of Subic BayLot 73, Central Business District, Subic Bay Freeport Zone, Olongapo City, Zambales
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Personal Data
Name: Virgencita B. Tullao
Nickname: Vergz
Age: 19
Birth Date: January 10, 1993
Gender: Female
Civil Status: Single
Nationality: Filipino
Educational Attainment
Elementary: St. Augustine’s School
High School: St. Augustine’s School
Lyceum of Subic BayLot 73, Central Business District, Subic Bay Freeport Zone, Olongapo City, Zambales
Tel. No. (047) 252-3358
Personal Data
Name: Glenda A.Sotto
Nickname: Dang
Age: 20
Birth Date: September 29, 1992
Gender: Female
Civil Status: Single
Nationality: Filipino
Educational Attainment
Elementary: Saguing Elementary School
High School: Luakan National High School
Lyceum of Subic BayLot 73, Central Business District, Subic Bay Freeport Zone, Olongapo City, Zambales
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Personal Data
Name: Christine D. Bada
Nickname: Tin
Age: 19
Birth Date: June 26, 1992
Gender: Female
Civil Status: Single
Nationality: Filipino
Educational Attainment
Elementary: Carael Elementary School
High School: St. Joseph College
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