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MARIA SANCHEZ Torrance, CA 90502 310.424.8519 www.linkedin.com/in/mariasanchez777 [email protected] ACCOUNTS RECEIVABLE PROFESSIONAL Customer-focused | Detail-oriented Strong work ethic and determination, completing tasks in timely manner. Self- motivated with proven history of working over several hundred customers’ accounts simultaneously, maintaining each for accuracy. Detail-oriented and capable of being extremely professional while working with customers, vendors, district managers, route sales representatives and reporting back to supervisors and management. Knowledgeable with Oracle JDE Edwards system, data analysis, open obligations reports, aging reports, update journal receipt, and activity log. Highlights Customer Relations Strong Communications Skills Invoice Management Accounts Reconciliation Mathematical Skill Effective Time Management EXPERIENCE FARMER BROTHERS COFFEE COMPANY, Torrance, CA 2007 — Present Senior Accounts Receivable Associate 2009 — Present Handle daily management of billings, collections reconciliation general ledger and month-end closings with main focus on accounts receivable functions. Manage over 4 Regions / 44 District Managers, 173 Route Sales Representatives, and customer accounts. Cleared up old credits and ensured money was applied to correct accounts by verifying credits as well as notifying customers to speed up collection process. Implemented new procedures, increasing progress and efficiency of A / R with improved time work. Experience in detecting concerns, ensuring accounts follow company standards and procedures. Instruct and train other accounts receivable associates by developing new procedures and ideas for improving productivity, research and new techniques. Implemented new system for data entry clerks, saving batches in onsite database verses financial institution, saving company money. Accounts Receivable Clerk 2007 — 2009

Sanchez Maria FINAL 083015 AA

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MARIA SANCHEZTorrance, CA 90502 310.424.8519www.linkedin.com/in/mariasanchez777 [email protected]

ACCOUNTS RECEIVABLE PROFESSIONALCustomer-focused | Detail-oriented

Strong work ethic and determination, completing tasks in timely manner. Self-motivated with proven history of working over several hundred customers’ accounts simultaneously, maintaining each for accuracy. Detail-oriented and capable of being extremely professional while working with customers, vendors, district managers, route sales representatives and reporting back to supervisors and management. Knowledgeable with Oracle JDE Edwards system, data analysis, open obligations reports, aging reports, update journal receipt, and activity log.Highlights Customer Relations Strong Communications Skills Invoice Management Accounts Reconciliation Mathematical Skill Effective Time Management

EXPERIENCE

FARMER BROTHERS COFFEE COMPANY, Torrance, CA 2007 — PresentSenior Accounts Receivable Associate 2009 — PresentHandle daily management of billings, collections reconciliation general ledger and month-end closings with main focus on accounts receivable functions. Manage over 4 Regions / 44 District Managers, 173 Route Sales Representatives, and customer accounts. Cleared up old credits and ensured money was applied to correct accounts by verifying

credits as well as notifying customers to speed up collection process. Implemented new procedures, increasing progress and efficiency of A / R with improved

time work. Experience in detecting concerns, ensuring accounts follow company standards and

procedures. Instruct and train other accounts receivable associates by developing new procedures and

ideas for improving productivity, research and new techniques. Implemented new system for data entry clerks, saving batches in onsite database verses

financial institution, saving company money.Accounts Receivable Clerk 2007 — 2009Entered and paid invoices via Oracle JDE Edwards system for all incoming payments for all customers nationwide. Created refund procedure and forms. Member of PAC — People Activity Committee. Scheduled and arranged various functions for special occasions, company picnic, holidays and birthdays. Organized monthly luncheons for potential customers. Worked with customers, developing repayment plans for delinquent accounts, as well as

processing refunds when necessary. Generated open obligations report and aging reports, better managing unapplied cash

and / or credits on accounts, minimizing old debt. Trained new associates on research techniques and implemented new trouble-shooting

methods, increasing department productivity.

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MARIA SANCHEZ [email protected] PAGE TWO

ABORMED MEDICAL BILLING COMPANY, El Segundo, CA 2001 — 2007Payment Poster Supervisor, Collector / Data EntryProvided full range of administrative support to organizations manager. Compiled daily, weekly and monthly spreadsheets to managers. Processed Collection letters to patients and insurance companies, filled, appeals. Maintained and organized office filing system. Supervised and supported several staff members. Organized monthly luncheons for potential customers. Scheduled and arranged various functions for special occasions, holidays and birthdays. Managed over 90 different doctors, ensuring all payments were posted by month end and

disputes, scheduling and distributing workload to all other payment posters. Participated in and coordinated outsourcing program for payments, saving company money

by eliminating need to hire more employees and freeing up more time to concentrate on collections.

Entered Medical billing charges, contacted various insurance companies, verifying Insurance Eligibility.

VAN DEENE AVENUE, Torrance, CA 1998 — 2003Youth Services After School Playground SupervisorWorked part-time with over 100+ elementary school age kids in daily and organized supervised games and activities, accompanied on weekend Tournaments and field trips.

MERVYNS, Torrance, CA 1997 — 2002Customer Service Representative, Cashier (Part Time)Assisted customers with various and wants. Helped in overnight logistics process. Processed Inventory, supervised others in instructions from corporate.

SMART CORPORATION, Torrance, CA 1988 — 1997Customer Service, Data Entry, ClerkStarted in Data Entry department processed patients’ invoices. Achieved highest keystrokes in department. Promoted to Customer Service Department and processed 3.5K pieces of correspondence daily including complaints from customers, refunds requests for medical records all overall issues. Sent out monthly invoices and handled customer service calls. Implemented incentive program. Filed, answered phones, executed and processed refunds, account payable and receivable, performed light general accounting duties.

EDUCATION

AA, Liberal Arts, Los Angeles Harbor College, Wilmington, CA Excel, Wood, Oracle JD Edwards Enterprise One