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SANJAY KUMAR SINGH
GENETCO, CBD Area, P.O.Box- 3139, P.C-112, Ruwi, Muscat, Sultanate of Oman
[email protected] / [email protected]
+ +968-22058084, Fax - +978-24704645 GSM Oman +968-94268128 / +968-96615527 (India +919198987792 / +919838581351)
Job Objective
14 years of International experience in Technical Sales and Marketing for Office automation and physical security storage industry.
Exceptionally very strong in Project sales, Tender business, Business development, Channel sales & Dealer management, Marketing process, Relationship building, Problem solving Capturing and analyzing competitors’ customer account & activities.
Result driven approach and understanding Gulf region clients, companies and their business.
Strong work ethics in terms of time management, ownership. Holds Oman, UAE and Indian driving license.
Summary
A dynamic professional with over 14 years of experience in Profit Centre Operations, Sales & Marketing, Business Development, Customer Support, Key Account Management and Technical Sales
Sound experience in Value Proposition & Solutions, Procurement / Logistics Operations and Site Planning & Management
An implementer with proficiency in market plan execution, account management & sales efforts
Adept in handling Product Portfolio, Pricing and Tendering
Gained expertise in handling Office Automation & Physical Security Storage Solutions Products and many more
Excels in managing Business Developments Process, thereby enhancing business volumes
Specialized in developing dealer network & deploying team to improve customer service levels
Possesses effective communication, analytical, people management & presentation skills
Core Competencies
Monitoring overall operations of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level
Devising & effectuating sales & marketing programs to improve the product awareness and enhance business growth
Conducting market research, trend & competitor analysis, prospecting customer approach, etc. for market identification and penetration & conceptualizing sales promotional strategies
Contacting clients for generating leads and developing business
Forecasting sales and handling various activities pertaining to branding
Ensuring that highest service standards are maintained for servicing of clients and building & maintaining healthy business relations with clients for cross-selling various products
Employment Details Since Oct’ 2013 with GENETCO, Muscat, Sultanate of Oman as Sr. Business Consultant for Canon, Oman Highlights:
Analyze, develop and grow Canon's office automation products business in the assigned
Country (Oman) in order to achieve the company's revenue and machine placement target.
Realize sales targets
Sell the entire product portfolio of the Canon's office automation products in the assigned
Country via network of partners.
Achieve targets in machine placement, consumables sales and total revenues.
Analyze information & business planning. Research and analyze on business in the assigned countries based on reliable information
and data.
Identify new business opportunities and support Canon Business Partners in their sales-marketing, Service activities to achieve targets
Monitor and evaluate the Canon Business Partner's sales and service's activities being an industry expert
Provide / co-ordinate in training
Regular visit to customers and prospects
Direct touch sales approach (Follow up, Start to End)
Ensure A & P Planning completion
Progress reporting, Highly motivated with good initiative and excellent communication skills
Well- verse in Microsoft Office application (Excel , words and PowerPoint)
Good organization and planning skill
Always ready for Overseas travelling
. May’12 to Oct’ 2013 with Al Naboodha Group – Al Nabooda Interiors L.L.C, Dubai (UAE) as Business Development Manager (Physical Security, Storage & Office Equipment) Highlights:
Involved in handling sales & promotion of all Physical Security, Storage and Office Equipment to key clients & dealers
Worked on daily management & developed major relationships in major client accounts
Offered healthy sales forecast & regular updates and followed up on business pipelines
Effectively liaised with Service Team for installation and technical support
Created a well-qualified pipeline of prospective and managed services opportunities by establishing and maintaining professional relationships with key decision-makers
Carried out research, sourced, made initial contact and met potential clients at their locations to accurately qualify the prospect and establish needs
Prepared & presented proposals and closed new accounts in targeted verticals
Developed & maintained sales territory plan and ensured achievement of company sales targets and profitability
Enhanced network and actively participated in User Groups, Associations and Trade Shows in targeted verticals, including after-hours events
Closely worked with the Marketing Specialist to generate new leads via vendors and distribution houses and handled end-to-end market position & identified event opportunities
Adeptly provided timely feedback to the Department Head on performance, sales activity reports and account strategy concerns
Astutely led a team of 24 installation members and 5 sales members
Played a pivotal role in preparation of ongoing sales scripts whether for Cold Calling, E-Mails, Presentations, Public-Speaking and Unique Proposals
Monitored all activities through Customer Relationship Management Software (CRM), ensuring consistency and accuracy
May’08 to May’12 with Omzest Group - Office Supplies Co. LLC, Oman as Sr. Sales Engineer Highlights:
Handled sales & promotion of all IT & Office Equipment Products to key clients and dealers
Liaised between principle company suppliers & management for purchase & stock management
Effectively negotiated with suppliers on pricing for major business in the department
Looked after sourcing and imports of all IT & Office equipment products
Actively participated in tender for Lenovo Laptops, Desktops, IBM Servers, Optoma Projectors and Zebra ID Card Printers
Identified and closed project opportunities for ID card Printer’s new product range
Trained team members and new joiners on new product and updates
Successfully bagged single biggest order in the department (IT) from Muscat College
Significantly introduced many new account in IT Department namely Min of Social Development, Min of Housing, Min of Justice, etc., Muscat College, Amdest, Omantel, etc.
Introduced many major accounts in Equipment Department namely ISS, Bank Sohar, and SQUH
Recruited new suppliers which resulted in additional business and consistently achieved target given by the management
Represented the company in the training program of Pitney Bowes Inserting and Mailing Systems in Dubai in 2011
Jul’06 to May’08 with Integra Micro Systems P Ltd., Bangalore as Senior Business Executive Highlights:
Managed hardware sales (Samsung & Brother Printers, Dell Laptop Desktop and Servers & Fargo ID Card Printers) sales through dealers, end users and channel partners in:
o UP, Bihar and Rajasthan Region
Acquired revenue from OEMs and participated in tender for Government and Banking Customers
Managed outstanding collection from customers and dealers entailing Payments, C forms BG, EMD, Security deposits, etc.
Analysed Government Tenders & Large Bids of Banking customers
Coordinated service escalations, installation and AMC rates
Awarded as Performer of the Year for Eastern Region – India
Successfully won biggest order for supply and installation of Avision & Fujitsu Professional Scanner and assured revenue by making contract for supply of consumables for:
o Sahara India, ICICI Lombard, ICICI Bank, for all India branches – 4700 Nos. for All India Supply)
Previous Experience
Mar’06 to Jul’06 with A.A.I. Deemed University, Naini, Allahabad as Technician Jul’02 to Mar’06 with Edunet Computers, Varanasi as Service Engineer Feb’01 to May’02 with Pradeep Enterprises, Gorakhpur as Technician
OMZEST, Oman
Annexure
Academic Details
E-MBA (Business Administration) from Indian School of Management & Studies, Mumbai in 2012
Post Diploma in Industrial Instrumentation & Information Transmission Technology from D.D.U. University, Gorakhpur, C.E.D.T.I. M.M.M Engineering College, Gorakhpur in 2002
Diploma (Electronics Engineering) from B.T.E. Lucknow, K.L. Polytechnic, Roorkee in 1999
IT Skills
Well versed with: o Windows (XP, NT 4.0, 2000, 7 & 2003) Servers o DOS6.22 / Win3.11, Win9X, Windows (XP, NT 4.0, 2000 & 7), Windows 2003 Servers & Professional Software and Late
Office 2007, C, Visual Basic and Open Office o MS Office 97/2000/2003 & Office XP/ PageMaker 4.0 & 5.0 / CorelDraw, etc.
Personal Details
Date of Birth: 10th
December, 1977
Languages: English, Hindi, Bhojpuri & Arabic Refer to the annexure for Certifications, Product Handled, etc
Certifications
Successfully bagged certificates in:
o Computer Application and Programming from U.P. De. Systems. Corp. Ltd., Varanasi in 2001
o Computer Hardware, Assembly, Installation & Networking from C.E.D.T.I, Gorakhpur, Under HRD Scheme in 02
o Technical training course for “UTAX CDC 1725/1730/1740/1840/1850” from ITST Gmbh, Norderstedt, June 2010
o Technical training course for “UTAX XC 9048” from ITST Gmbh, Norderstedt, June 2010
o Technical training course for “UTAX CD 1242/1252” from ITST Gmbh, Norderstedt, June 2010
o Technical training course for “UTAX CDC 1725/1730/1740/1840/1850” from ITST Gmbh, Norderstedt, June 2010
Received certificate of participation in training program “Effective Time Management Skills” from OMZEST, Oman
Products Handled at Oman
Physical Security and Office Equipment such as:
Canon copiers, printers , MFP’s, Plotters, Scanners, Cameras, MPS solutions, Printing Press etc
HSM Shredders, Pitney Bowes Mailing Systems and Franking Machines, Fichet Bauche Data Safes, Vault Doors, Samkwant File Compactors
Bieffee Engineering Products, Projector, Presentation Equipments, Polyvision Interactive Boards, Currency Counting Machines, Copy Boards
Laptops, etc.
Products Handled at UAE
Physical - Security and Storage Solutions:
o Diebold :Diebold Modular Vault, Diebold Vault Door, Diebold Safe Deposit Lockers, Diebold Security & Fire Safes, Diebold RTS System
o Arfe: Hotel Safes, Gun Safes, Mail Boxes, Key Cabinet
o Electroclass: Industrial Storage, Gyrofile, Silo – Mini Transtocke, Automatic Filing Carousel, Flexible Fittings to Suit Your Documents & Methods, Ready for Implementation of Modern Filing Techniques, Time & Motion Saving, Data Centre Facility by Lock Up Facility
o Meng: Direction Sign & Information Elements, Guidance & Orientation of System
o Schwab, USA - Fire Resistant Cabinets: Fire Resistant Data Storage Cabinets- ul®, Fire Resistant Document Storage Cabinets- ul®, Fire Resistant Filing Cabinets- ul®, Fire Resistant Vertical Filing Cabinet, Fire Resistant Lateral Filing Cabinet, Data Cabinet, Document Cabinet, Fire Resistant Vault Door
o Johnson Security, UK: Cash in Transit Vehicles, Cash Transfer Units, Security Doors, Pay Windows, Young Ann, Vault Doors - ul®, Safes - ul®
o Magista, Netherlands: Museum Storage Solution Provider, Mobile Shelving System – Mechanical, Rotary Shelving System, Fixed Shelving Solution, Mobile Shelving System – Mechanical
o Eun Grupo, Spain: EUN Mobile, Mechanical Movement, Modular Solution, Optimized Utilization, Fire Retardant
o Kaso, Finland: Prefabricated Lightweight Strong Room, European Certified Vault Doors, Safe Deposit Lockers, Lightweight High Security Safe
o Sentinel: Record Protection Filing Cabinet, 2 Hour Fire-Rated UL Listed
o Silverline, UK: Modular Cupboards, Steel Cupboards, Lateral & Vertical Filing Cabinets, Lockers, Vertical Filing Cabinets, Lateral Filing Cabinets, Double Door Cupboards, Pedestals, S Line Solutions
o Sitec: High Security Access, Bullet Resistance Pallets, Bullet Resistance Transfer Units, High Security Luggage Lockers
Office Equipments:
Silver Reed (Japan)-Folding Machine
Olympia: Typewriter, Shredder, Copier, Billicon, Japan – High speed Note and Coin Counting Machines and Currency Discrimination Counter
Meiko Shokai: Professional Shredders, Data Destruction Equipments and Water Injected Currency Destruction Machine
IT Products such as Document Scanner, IP Based Cameras, Printers, PCs, Cheque Scanners, etc.
Major Projects Handled:
Surveillance Project at Bharat Pertroleum Refinary (Mumbai)
Configured the server for the monitoring and recording from the cameras which are routed from various locations in the refinery. Installed the network cameras at all the critical locations of the BPCL refinery (gates and Data Center ) and configured every camera , which could be monitored from any PC around the network .Also added system users to access the cameras for more security.
Surveillance Project at Numalighar (Guwahati)
Installed the cameras in the Server room and the main gates and were monitored from Mumbai.
Prizes and Medals
Badminton (Doubles) Runners-up from Sawan Public School, New Delhi
Carrom (Doubled) Runners-up from Sawan Public School, New Delhi
Rap Dance 1st position Sunbeam English School, Varanasi
Table Tennis (Captain) 2nd
Position K.L. Polytechnic, Roorkee
Hockey 1st position K.L.Polytechnic, Roorkee
Cricket 1st position K.L. Polytechnic, Roorkee
Awards & Honours
Secured 3rd position for participation in Republic Day Parade at New Delhi on 26
th January 1991
Awarded by Directorate of Education, New Delhi for participation in Republic Day Parade at New Delhi in 1991
Awarded by Directorate of Education, Science Branch for Science Exhibition at New Delhi.
Awarded by Deputy Commissioner of Police, New Delhi for Traffic Police Service at New Delhi
NCC Achievements
Army Attachment Camp, Allahabad from 20th July 1997 to 7
th February 1997
A.T.C. Camp, Dakpathar from 28th May 1997 to 8
th June 1997
Completed B Certificate in N.C.C. with Grade B
Industrial Development Training Program from 25th January 1999 to 8
th February 1999
Qualifications/ Certifications/ Programs Attended
13 Days on Industrial Development
5 Days on Canon Dr-Scanners
3 Days on Fujitsu Scanners
2 Days of Axis Surveillance IP Cameras
1 Month Industrial Training in B.H.E.L
Driving Licence (Light Motor vehicle)
Oman, UAE and India