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Overview and Demo of SAP Netweaver Business Process Management tool.
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Confidential // Neoris 1 Confidential // Do Not Reproduce without prior written permission from Neoris
Wulfrano Moreno – SAP Architecture Manager
SAP Netweaver Business Process Management Overview
November 2009
Confidential // Neoris 2
Automating non-standard processes can be challengingBecause traditional applications are often too inflexible to change
To manage core processes you rely on Best Practices Provided by standardized out-of-the box software
But what if you want to create your Own Practices? To create innovative, differentiating, company-specific
processes Traditional applications are often too inflexible for fast-
changing business processes Implementing new processes takes too much time and is
too costly
Application Core Processes
SRMSRM
SCMSCM
ERPERP
PLMPLM
CRMCRM
Non-SAPNon-SAP
Confidential // Neoris 3
Create and adapt own business processesBy building composite processes on top of existing applications
SAP NetWeaver Composition Environment
(incl. SAP NetWeaver BPM and SAP NetWeaver BRM)
SAP NetWeaver Composition Environment
(incl. SAP NetWeaver BPM and SAP NetWeaver BRM)
Own PracticesComposite Business Processes Innovate new business processes
Extend and adapt core processes
Reuse service-enabled application core processes
Application Core Processes Best practices for 24 industries
All applications on SAP NetWeaver
Non-SAP applications integrated with SAP NetWeaver
Innovation delivered via Enhancement PackagesBest Practices
SAP NetWeaverSAP NetWeaver
Non-SAPNon-SAPSOA-enabled
SAP Business Suite
Enterprise Service Repository 2,800+ ready-to-run enterprise services
Enhancement Packages
Confidential // Neoris 4
SAP NetWeaver Business Process ManagementCreate and adapt business processes fast and flexibly
SAP SolutionSAP Solution
Direct path from business view to process execution Model and execute composite
business processes Graphical modeler based on
business process modeling notation (BPMN)
Combine human interaction and system integration in one model
Support key process concepts (workflow, event, task, rules, context, roles, UI) throughout their life cycleSAP NetWeaver Business
Process Management
Confidential // Neoris 5
SAP NetWeaver Business Process ManagementCommon use cases
SAP SolutionSAP SolutionCommon Use Cases for BPM Automate processes where users are
interacting with multiple systems: Employee On-boarding, Vacancy-to-hire, Asset Management, Budget Preparation, Forecasting, Automated Procurement Process
Processes that involve paper forms and approvals: Loan Applications, New Customer Accounts, Vacation Requests
Handle critical business exceptions and events: Project Issue Management, High-value Claim, Out-of-stock, Hourly Worker Exceptional Scheduling
Expand process automation beyond enterprise boundaries: Web-based self-service scenarios to collaborate with suppliers or customers
Supplier/ Customer
Confidential // Neoris 7
SAP NetWeaver Business Rules ManagementIntegrate Business Rules into Your Processes
SAP SolutionSAP Solution
Embedded rules in process to drive process agility Robust tool for central
business rules management Encapsulate rules as
reusable services Integrated design of process
and rules Allow business users with not
coding skills to create and modify rules via decision tables
SAP NetWeaver Business
Rules Management
Confidential // Neoris 9
Applying Business RulesConventional methods
Rules inside Code
Business User
Rules
Roles
UI
Workflow& Task
Event
Data
Process Context
Rules
Roles
UI
Workflow& Task
Event
Data
Process Context
Out of
stock
Product
15 min
Reple-nish-mentorder
Out of
stock
Product
15 min
Reple-nish-mentorder
Business Expert
Rules
Roles
UI
Workflow& Task
Event
Data
Process Context
Rules
Roles
UI
Workflow& Task
Event
Data
Process Context
Out of
stock
Product
15 min
Reple-nish-mentorder
Out of
stock
Product
15 min
Reple-nish-mentorder
Business Analyst (BA)
Rules
Roles
UI
Workflow& Task
Event
Data
Process Context
Rules
Roles
UI
Workflow& Task
Event
Data
Process Context
Out of
stock
Product
15 min
Reple-nish-mentorder
Out of
stock
Product
15 min
Reple-nish-mentorder
Rules as Tacit Knowledge
No/Semi AutomationAutomated Enforcement
Rules In Documents
Confidential // Neoris 10
Verifying the RulesCode Vs BRM
Java
ABAP
NW B
RM
Confidential // Neoris 11© SAP 2007 / Page 11
SAP NetWeaver BPM Demo Change Purchase Order Approval Process
Demo Scenario Paula struggles with the mass of incoming purchase order approvals. Paula reaches out to Amanda with the request to change the process so that based on
defined threshold levels certain POs will automatically be approved
Characters
Paula MillerManager
Amanda SmithBusiness Process Architect
Steve BurkePurchaser
Chapter 1Paula looks at her full inbox
where she sees a mass of incoming purchase orders she needs to approve
Chapter 2Paula reaches out to Amanda
with the request to change the process
She wants that purchase orders under a certain value and based on location and type of requisitions will be approved automatically
Amanda designs the new process together with Paula
Chapter 3Paula looks at her inbox after the
changed process got implemented
Chapter 4Steve enters a new purchase
request
Chapter 5Paula looks again at her inbox to
see what happened to Steve's purchase request
Chapter 6Steve receives purchase request
approval notification
Chapter 7Paula views some analytical
reporting and sees how the average purchase order approval time improved due to the changed process
Confidential // Neoris 60
Summary - Why SAP NetWeaver BPM?Increased flexibility, speed and quality of process implementation
<Value Scenario> improves <benefit> and <benefit> Standardize and innovate on one
integrated platform Extend best practices (e.g. provided by the SAP Business Suite), by building differentiating processes, reflecting our own practices
Straightforward integration and modification of business rules through integration with SAP NetWeaver BRM
SAP not only offers BPM software, but a community of expertise to accelerate and guide BPM adoption
