SAP HouseKeeping CCMS

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    SAP Housekeeping - The Computer

    Center Management System (CCMS)

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    Objectives Introduction to CCMS

    Basic concepts behind CCMS Profiles

    Operation Modes The R/3 Control Panel

    Monitoring Architecture

    Performance Monitoring

    Alert Monitoring

    CCMS Agent Technolog

    !"mail notification in case of errors

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    The Computer Center Management System#CCMS$ is acollection of tools and utilities %hich allo%s ou to monitor&manage& and configure the R/3 sstem'

    The CCMS toolset supports most of the sstem management

    functions'

    The CCMS pro(ides a series of graphical monitors andmanagement utilities'

    The CCMS manages a (er large amount of highl technicalinformation& %hich can onl be understood %ith a deep)no%ledge of the operating sstem& underling databasearchitecture& net%or)& and the R/3 internals'

    CCMS

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    The (arious functions are*

    Starting and stopping SAP instances

    Monitoring and anal+ing the %or)load of theunderling operating sstems& the net%or)& the

    database engine& and the SAP sstem itself Automatic problem detection %ith the use and

    configuration of alert thresholds

    ,efinition of operation modes %ith -. hours unattended%or) process automatic reconfiguration

    Instance profile chec)ing and maintenance

    Centrali+ed management of usual acti(ities of theprinting sstem& database& and bac)ground sstem

    ,ata archi(ing functions

    Various Functions

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    The main concepts %ith %hich to get familiar %hen operating theCCMS*

    R / 3 instances

    ,efines resources needed b a SAP Application Ser(er& such asmemor configuration& number and tpe of ser(ices pro(ided

    #%or) processes$& and so on'Syntax __

    Instances profiles

    Include the group of parameters %hich sets the (alues for theresources needed b the R/3 instances'

    Initiall generated %hen installing the SAP sstem'

    Operation modes

    Main use is to automaticall s%itch %or) process tpes to better

    distribute the a(ailable resources'

    Main Concepts

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    Control panelCentral monitor " an o(er(ie% of the %hole SAP sstem status

    Performing management functionsli)e changing operation modes& starting andstopping instances

    Monitors,isplas the alerts defined in the sstem

    ist"oriented and 0raphical monitoring

    Alerts

    Predefined sstem e(ents %hich are constantl monitored

    Includes alerts for the database& the Operating sstem& the net%or) and R/3

    components

    Can be Simple %arnings or Critical !rrors

    Performance and workload statistics collectors

    Collector programs and Bac)ground 1obs

    Main Concepts

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    Configure the CCMS:

    Configure the instances and operation modes

    Configure the alert thresholds

    Configure and submit the performance collectors

    se the CCMS for:Online alert monitoring

    Performance problems analsis

    Importing and maintaining the SAP sstem profiles

    2eeded authori+ation S_RZL_ADM

    Administrator Duties ith the CCMS

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    Maintaining Profle

    SAP Sstem Profiles*

    ,efault profile

    Instance profile

    Startup profile

    OS Path* /usr/sap/SI,4/S5S/profile

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    Importing the Profles:Firsttime Maintenance !diting the profile

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    Profle Reerence Server &

    Versions

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    Profle Maintenance

    Options!diting ProfilesAdministration data

    2ame and location of the OS file& date and time of modification and generation

    user name %ho changed it& and the reference ser(er for parameter chec)ing

    Basic maintenance,isplas the default profile (alues

    Extended maintenance

    ,isplas the acti(e profile parameters

    2ote* Onl in those cases %here the sstem cannot be started because ofprofile (alue problems should these files be edited at the operating sstemle(el'

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    Profle Maintenance Options Checing Profles

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    Profle Maintenance

    Options,eleting ProfilesT%o options to delete profiles from the database

    Delete Individual profile

    Delete All versions of a profile

    Reports RSPARAM and RSP6PARTo loo) at the current acti(e parameter of an instance

    ,oes not sho% global parameters

    Ad(antage*

    Sstem chec)s the consistenc of all the parameter (alues

    and displas an problems or errors it detects'

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    !oring "ith Operation

    Mo#es ,efine ho% man %or) process tpes %ill be a(ailable andcan automaticall s%itch to other tpes at certain hours

    2o need to restart the instances

    Operation modes are defined at the instance le(el'

    An instance is assigned to one or se(eral operation modes' The operation mode definition includes

    The number and tpe of %or) processes for an instance

    The total number of %or) processes cannot be modified

    The time and schedule %hen the ser(ices %ill be a(ailable

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    !oring "ith Operation

    Mo#es T%o operation modes for e(er instance Normal working hours

    Night time

    Configuring Operation ModesThere are four re7uired steps for the configuration*

    8' ,efine an operation mode'

    -' ,efine the instance'

    3' Assign the instances and the %or) processaadistribution to the operation mode'

    .' Maintain the operation mode timetable'

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    !oring "ith OperationMo#es

    $%efning Operation Mo#es

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    !oring "ith Operation Mo#es$%efne&Confg're CCMS

    Instances

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    !oring "ith Operation Mo#es $(ssigning Operation Mo#es to Instances

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    !oring "ith Operation Mo#es$Dialog box for work process

    distribution

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    !oring "ith Operation Mo#es$ Confg'ring the )imetable or Operation Mo#e

    S"itches

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    !oring "ith Operation Mo#es$ Confg'ring the )imetable or Operation Mo#e

    S"itches

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    )he R&* Control PanelStart or stop instances

    Maintain operation modes and instances

    og on to a host sstem or instance

    ,ispla the R/3 sstem log and processtraces

    Stop the R/3 sstem

    ,ispla and maintain the alertthresholds of the sstem

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    Monitoring (rchitect're

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    MonitorsThe monitoring utilities

    System monitors. In charge of displaing an o(er(ie% of theSAP instances status and alerts

    Alert monitors. Online monitors capable of automatic problem

    detection and displa'

    Performane monitors!Speciali+ed monitors %hich anal+e andhelp to tune the different components of the SAP sstem such asthe database& the operating sstem& the buffers& or the net%or)

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    Monitors

    Performance Monitors Statistical information is collected using the RSCO99 program

    Information is archi(ed in the database table MO2I and also in the PA:I

    This 1ob is usuall called SAP;CO!CTOR;6OR;P!R6MO2ITOR orSAP;CO!CTOR

    The RSCO99 program uses the special table TCO

    "orkload Monitor

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    %atabase PerormanceMonitor or the Oracle%atabaseAdministrators should use this performance monitor

    for the follo%ing tas)s* Chec)ing the current database component si+es

    and the space = critical ob1ects

    oo)ing for lost inde>es either in the ABAPdictionar or the database

    Anal+ing performance problems in the database

    0etting data for tuning programs %ith databaseaccess

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    (lert Monitors The global alert monitor

    The SAP sstem monitor

    The database monitor

    The net%or) monitor The local alert monitors

    Operating sstem monitor

    6ile sstem monitor

    Current %or)load

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    Monitoring )ree

    Monitoring #rees $mts%

    The alert monitor displas information

    about monitoring ob1ects usinghierarchical trees ?no%n as Monitoringtrees

    !ach node of the tree corresponds to amonitoring tree element $M#!%

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    Monitoring )ree

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    +avigating (cross Monitors,Monitoring )ree-

    !ach monitor or MT has t%o possible (ie%s urrent status. Sho%s an o(er(ie% of current alert (alues'

    !pen alerts. ,isplas the non processed alerts in thesstem'

    There are color codes for the MT! nodes that ha(e the

    follo%ing meanings* "reen. The component %or)s correctl'

    #ellow. A %arning alert has occurred'

    $ed. A problem has occurred in the sstem'

    %hite. There is no information about this node that hasbeen pro(ided b an data supplier'

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    CCMS (gent )echnolog. The runtime information for the

    monitoring ob1ects is stored in monitoringsegments

    CCMS Agents areSAPCCMSR& SAPCCM.@& SAPCM3@

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    S(PCCMSR

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    S(PCCM01

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    Monitoring remote s.stems

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    Monitored System with J2EEand ABAP Instances

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    Monitored System with Javaand ABAP Instances, and aCEN

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    Steps or setting 'p central

    monitoring

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    Special monitors or m. S(Pcomponents Monitoring on Computers without SAP

    Software

    Monitoring Software Components

    "ithout SAP &asis SAP li(eCache #as of APO 3'8& APO 3'9$

    SAP Internet Transaction Ser(er #as of ITS .',$

    SAP Business Connector #SAP BC$

    Internet Pricer Configurator #IPC$ #mSAP CRM Internet

    Sales$ Inde> Management Ser(er #IMS$ #mSAP CRM Internet Sales$

    SAP a(a Application Ser(er

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    2$mail notifcation in caseo errors Create S5SA,MI2CIS SAP user if it does not e>ist in client

    999

    Setup SMTP 2ode for sending alert !mails

    Schedule Bac)ground 1ob for sending Internet !mail

    Create ,istribution ist Create Dariant for MT! Configuration

    Create Auto"Reaction Method& Cop from standard Method

    Cop MT! Class 0eneral properties& Attributes and MethodAssignment to Dariant ECCMS;CO26I0;DARIA2T

    Create Monitor Set and Monitor

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    THANK YOU