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SAP Screen Personas Personalization without Programming
April 2013
Complex UI´s result in various symptoms
• Decreased business efficiency
• Low business user satisfaction
• Decreased effectiveness
• Increased training time & costs
• Unhappy customers & users
• Too many clicks
SAP’s UX Strategy
SAP’s UX Strategy
SAP User Experiences Current Situation
~200,000 screens built by SAP,
partners and customers
80% of these screens
are still SAPGUI screens
SAPGUI / Dynpro
other UI Technologies
~ 80%
~ 20%
usa
ge
time
highest impact on UX perception
SAPGUI as the MOST WIDELY adopted UI technology
PERCEPTION of SAP usability is largely based on SAPGUI
SAP’s UX Strategy
SAP User Experience Strategy
us
ag
e/
rea
ch
number of use scenarios
NEW & RENEW ENABLE
top use core use customer value use scenarios
Portal NWBC
NEW & RENEW ENABLE
SAPUI5 Floorplan Manager
AppDesigner MOBILITY SAPUI5
Floorplan Manager AppDesigner
SAP Screen Personas
What is SAP Screen Personas?
1 Introduction
2 Demo of SAP
Screen Personas
3 Basic Information
4 Architecture &
Deployment
5 Positioning in
Company
6 Customer
Information
Seeing is believing
1 Introduction
2 Demo of SAP
Screen Personas
3 Basic Information
4 Architecture &
Deployment
5 Positioning in
Company
6 Customer
Information
Why customers use SAP Screen Personas
Business User
Productivity
Cost of
Personalization
User
Satisfaction
Training
Time
1 Introduction
2 Demo of SAP
Screen Personas
3 Basic Information
4 Architecture &
Deployment
5 Positioning in
Company
6 Customer
Information
Beautiful Screens in 5 Steps
1. Initiate Work Group and listen to your users
2. Assess & confirm end user requirements to choose right scenario and
transactions
3. Modify all screens associated with your scenario
4. Test beautified scenarios
5. Deploy flavor to productive environment
1 Introduction
2 Demo of SAP
Screen Personas
3 Basic Information
4 Architecture &
Deployment
5 Positioning in
Company
6 Customer
Information
1 Introduction
2 Demo of SAP
Screen Personas
3 Basic Information
4 Architecture &
Deployment
5 Positioning in
Company
6 Customer
Information
• IT and selected power users create
flavors on a Dev system
• IT transports flavors to QA
• IT transports and assigns flavors to
users/groups in Production
• End-users in production cannot
create their own flavors
Flavor management: IT-controlled roll out
1 Introduction
2 Demo of SAP
Screen Personas
3 Basic Information
4 Architecture &
Deployment
5 Positioning in
Company
6 Customer
Information
• IT allows users to create their own
flavors on all the transactions they
have access to
• End-users can share flavors (peer-
to-peer) with each other
• IT watches how successful user
flavors are
• IT can take over flavors and
• Roll it out to larger groups
• Provide support (indicated in the
Personas UI)
Flavor management : Crowd Sourcing
1 Introduction
2 Demo of SAP
Screen Personas
3 Basic Information
4 Architecture &
Deployment
5 Positioning in
Company
6 Customer
Information
Your Possibilities …
1 Introduction
2 Demo of SAP
Screen Personas
3 Basic Information
4 Architecture &
Deployment
5 Positioning in
Company
6 Customer
Information
Workshop
Mini PoC
Testing License
FAQ Blog communities http://scn.sap.com/community/technology-innovation/blog/2012/10/23/sap-screen-personas-
technical-faq-from-teched
Demo Video http://www.sapvirtualevents.com/teched/sessiondetails.aspx?sId=3454
Questions ?
Thanks for your attention !
1 Introduction
2 Demo of SAP
Screen Personas
3 Basic Information
4 Architecture &
Deployment
5 Positioning in
Company
6 Customer
Information
Thank you
www.sapscreenpersonas.com
Niko Müller
Solutions & Services Sales
SAP (Schweiz) AG
phone: +41 79 128 38 89
mail: [email protected]
Contact Information:
