32
#4 BUSINESS | VEHICLES | TRENDS N O 4/2009 WWW.SCANIA.CO.ZA Revolutions “Why we love Scania” Scania Approved TAKE THE RISK OUT OF USED Page 10 Secure Cargo PHYSICS OF LOADING A TRUCK Page 20 TOP TEAMS Scania’s best techs ROAD SAFETY Phones and wheels don’t mix SOUTHERN AFRICA Customers speak out

Scania Revolutions #4

Embed Size (px)

Citation preview

Page 1: Scania Revolutions #4

#4BUSINESS | VEHICLES | TRENDS NO 4/2009 WWW.SCANIA.CO.ZA

Revolutions“Why we love Scania”

Scania ApprovedTAKE THE RISK OUT OF USED Page 10

Secure Cargo PHYSICS OF LOADING A TRUCKPage 20

TOP TEAmSScania’s best techs

ROAD SAFETYPhones and wheels don’t mix

SOUTHERN AFRICA

Customers speak out

Page 2: Scania Revolutions #4

� SCANIA REVOLUTIONS • No 4/2009 www.scania.com

4 Why customers love Scania We speak to some customers, both old and new, to discover why they use and love Scanias

10 Taking the risk out of used Scania Approved used vehicles are in magnificent condition, with considerable capacity for an extended working life

12 Scania at ESM Conference Scania co-sponsored and participated in the 2009 Fire &

Emergency Services Conference and Exhibition

14 Dividends from Diversity The transport business would benefit from employing more women and people of diverse backgrounds

18 Top Team announced Scania’s Top Team competition seeks out the best

technicians amongst dealers on the subcontinent

20 Physics of loading a truck Securing cargo onto a truck is a question of common sense and basic physics

22 Five minutes with Leif Östling Scania’s President and CEO says there is every reason to expect strong global demand for transport services

23 Export News New luxury buses head for Mozambique, and Namibian hauliers Snyman Transport take delivery of their 50th truck

24 Local News Scania attends the RFA Conference and the Gaborone Motor Show

July / August 2009

4

1210CONTENTSScania Revolutions No 4

18

22

24

Page 3: Scania Revolutions #4

The global recession has now hit our industry with full force. While other parts of the world have been affected for some time, it took a while longer to reach Southern Africa. Thanks to the loyalty of our customers we have been able to keep up good volumes, which have resulted in a remarkable strengthening of our market share for trucks in South Africa, Botswana and Namibia. For the calendar year 2008 we reached a market share of 5.6%, which has grown to 9.7% for the first 4 months of 2009.In these tougher times the reliability and uptime of a Scania is invaluable. More and more customers have realised that the lower total operating costs of a Scania is second to none. Our different competitive packages with finance, repair and maintenance solutions, in combination with a high quality product, is the main reason for our strong development this year.In this issue we introduce our Scania Approved vehicle programme, the best used truck solution ever from Scania. With Scania Approved, customers can enjoy a full package incorporating finance, insurance and an extended warranty that minimises the risks associated with buying used vehicles. Find out more about Scania Approved on page 10 of this issue of Scania Revolutions.

Enjoy your reading.

Christoffer Ljungner

Managing DireCtor

Dear Reader

“…we reached a market share of 5.6%, which has grown to 9.7% for the first four months of 2009…” Christoffer Ljungner, Managing Director

Scania RevolutionsScania Revolutions is a magazine about business, vehicles and trends, for transport

operators and professionals in the logistics industry.

Publisher: Ros ModlinEditor: Gideon de Swardt

Contributing Editors: Wynter Murdoch Pritesh Ruthun, Chris ReillyProofreader: Andrea du Toit

Design: Colin Double, Sean IzaakseProduction: Tanya Hallowell

All queries to: Future Publishing (Pty) Ltd PO Box 3355, Rivonia 2128

Future Group, 9 Third avenue, Rivonia, 2128 Tel: 011 803 2040 Fax: 011 803 6436

Scania SA: Head Office

8 O’Connor Street, Aeroton, JohannesburgTel: 011 661 9751Fax: 011 661 9605

Opinions expressed in Scania Revolutions are not necessarily those of the publication or the publisher. Permission to republish any article or image, or part thereof, must be obtained from the publisher in writ-ing. While precautions have been taken to ensure the accuracy of information and advice contained within the pages of Scania Revolutions, neither the editor, proprietor, publisher or Scania SA accepts any liability whatsoever arising out of, or in connection with, the contents of the publication.Copyright Future Publishing (Pty) Ltd.

Editorial

If you would like to subscribe to Scania Revolutions and receive it on a regular basis please send your contact details to:

Gideon de Swardt: 083 326 2412 [email protected]

Andrea du Toit: 083 680 4423 [email protected]

Head Office: (T) 011 661 9600 (F) 011 661 9605

Subscribe to Scania Revolutions

26 SCANIA supports road safety Scania Southern Africa co-sponsored a pilot study about the hazards of using cell phones while driving.

30 Two days of driving Hannes van der Merwe from Scania’s Cape Town dealer shares two days in the life of a Scania driver.

Scania Southern AfricaAngola, Botswana, Malawi, Mozambique, NamibiaSouth Africa, Tanzania, Zambia, Zimbabwe

Page 4: Scania Revolutions #4

� SCANIA REVOLUTIONS • No 4/2009 www.scania.com

covEr Story: POWErFuL, DurAbLE, rELIAbLE, FrugAL

Text and photos: Astrid de la Rey and Chris Reilly

Why customers love Scania

Since its reintroduction to the South African market 13-odd years ago, the Scania brand has made significant inroads into the hearts, minds and

truck yards of southern African haulage operators. In that time, Scania has expanded its product range and dealer network, upgraded its service and parts facilities, and introduced a host of new services to

its customers. This includes finance and insurance packages, f leet management products and services, driver training and technician training programmes, and a 24-hour service call centre with mobile service technicians.

Has this enhanced customer awareness of the Scania brand? Without a doubt, according to the responses we received from a cross section of customers polled recently.

Scania’s mighty R580 prepares to haul a 40 ton Gautrain coach to its depot.

Road haulage is a highly specialised, capital intensive business that contributes greatly to our nation’s domestic product. It’s also highly competitive, not only for hauliers, but also for truck manufacturers. Scania Revolutions spoke to some of its customers, both old and new, to discover why they use and love Scanias.

Page 5: Scania Revolutions #4

www.scania.com No 4/2009 • SCANIA REVOLUTIONS �

covEr Story: POWErFuL, DurAbLE, rELIAbLE, FrugAL

Brighton-raised Trevor Rawlings is a director at Car Towing Services East, based in Vulcania, Johannesburg, specialising in the recovery and towing of heavy commercial vehicles. The company was formed in 1988, three years after Rawlings came to South Africa from the UK for a short term workshop manager contract.

At the time, CTS East had just acquired its first Scania from then agents Malcolmess; a Scania 142M 4x2 sold by Robert Mohr, who is today Scania’s Alrode Regional Sales Manager. Rawlings says that old Scania is still working for an operator somewhere in Johannesburg.

“We didn’t buy Scania again for ages; the bloody truck is not cheap!” says Rawlings. Then in 2007, CTS purchased some models of both Swedish brands. “The Swedish trucks slot right into our application,” he says. “The weight-per-axle specifications are exactly what we need, with 9 tons on the front and 32 tons on the rear – we can now carry loads of 150 gross tons.”

He points to the chassis engineering of his R580. “Scania’s chassis development and engineering is streets ahead of any other make. That’s why we can carry the heavy loads we do,” he says.

CTS now owns and operates six Scanias in its 25-truck fleet; three monster V8 tractors,

including one purpose-built R580 CA 8x4 EH2 with two front steering axles built by Scania’s special vehicle division Laxa in Holland, and one each of the R480, R420 and R380 models. The company also owns 35 assorted heavy duty low bed trailers, including a couple of Belgian-made Faymonville units equipped with steerable rear axles. Low bed trailers are mainly used to remove accident-damaged trucks and heavy equipment that are un-towable.

Rawlings’ company recently came to the attention of Scania Revolutions when it was commissioned to transport six Gautrain coaches from the harbour to the project depot in Centurion. The 40-ton coaches were loaded onto a special rail assembly built by Vanguard Rigging, fitted to a steering Faymonville trailer behind a Scania R580 6x4 tractor. The job went without a “hitch”.

One little known fact about abnormal load hauliers is that they must pay thousands of rands for abnormal mass permits to local or provincial government per load. This adds to the costs to clients, making heavy recovery and haulage a pricy business. But then, the equipment they recover is usually worth a fortune. If any truck can do the job, Scania can.

Scania’s chassis development and engineering is streets ahead of any other make…”

Trevor Rawlings, CTS East

The four rear axles of the Faymonville trailer also steer!

Page 6: Scania Revolutions #4

� SCANIA REVOLUTIONS • No 4/2009 www.scania.com

covEr Story: POWErFuL, DurAbLE, rELIAbLE, FrugAL

Text and photos: Astrid de la Rey and Chris Reilly

Power to the little people

Scania has noticed an interesting trend in customer feedback – the focus shifting from product to people. This is especially noticeable in smaller

companies, such as CYB Construction. Owner Brian Butterson openly admits that his loyalty to Scania has more to do with people than pulling power.

In 2002, Brian returned from South-East Asia, where he worked as a construction foreman, to enjoy his semi-retirement. After sixth months he got hooked on the road freight industry and took a leap of faith to buy his first truck, a second-hand 1986 Scania tractor, from Deon le Roux in the Western Cape.

Brian started hauling containers in the Cape Town area, but felt that the long-haul business had more potential. He applied for financing at Mercedes-Benz and Scania, got a ‘yes’ from both and traded in his old Scania for a Freightliner and brand new Scania 420. Brian has since bought three Scania R480s and one R470. They haul a variety of cargo from fruit to fertiliser, mainly between Johannesburg, Cape Town, Durban and Nelspruit.

With a wry grin Brian admits that long-term contracts seem to have become creatures of myth and most of his work comes through a broker. Competition is fierce.

Brian doesn’t care too much about the badge. “A truck is a truck is a truck. My decision to stay with Scania is purely out of convenience. They’re two minutes down the road, so I can just walk over if I have a problem. I’ve also known them, specifically Deon le Roux, for years, and we have

a good working relationship. At the end of the day that’s what counts, not a glorified spec sheet.”

Brian is impressed with his new Scania R470. It delivers consumption figures of around 2,1 litres per kilometer, which he attributes to the turbo compound which converts heat into additional power. “I wasn’t even sure I wanted a new truck. But the guys at Scania have so much faith in this specific product, that they managed to twist my arm,” he says.

Brian’s drivers say the R470 has more power than the 480, it is smoother and doesn’t require as many gear changes on inclines.

“When you’re operating a small business, your priorities are safety and reliability, not image. I bought the R470 because of its excellent reputation for safety. The retarder is very effective on down-hills and reduces brake wear immensely.

“One of Scania’s ex-driving instructors told me that these vehicles perform brilliantly if driven correctly. My second 480 dropped two clutches within the first 80 000km. It was blamed on driver error and fixed quickly, but it was still an expensive exercise. All my drivers have now undergone Scania driver training and it’s a very thorough course.”

For Brian, the choice of wheels is a ‘people-based’ decision. “I buy from Scania because I like the people. I can’t compare their trucks to all the others because I haven’t experienced them,” he says. “Each truck has its strengths and weaknesses. Good working relationships, however, are much harder to come by, and take longer to acquire than a truck with good pulling power. I have a good relationship with Scania and that’s what makes the difference for me.”

I have a good relationship with Scania and that’s what makes the difference for me.”

Brian Butterson, CYB Construction

Brian Butterson with one of his Scania 6x4 tractors.

Page 7: Scania Revolutions #4

www.scania.com No 4/2009 • SCANIA REVOLUTIONS �

covEr Story: POWErFuL, DurAbLE, rELIAbLE, FrugAL

We find that Scania’s servicing and parts availability is superb, especially in the Western cape.”

Matthew King, Kings Road Freight

Kings Road Freight is using the economic slump to raise the bar in the road freight industry. The only way to offer the best possible service is to have

the right equipment – which is why they’ve just taken delivery of ten brand new Scania R470s.

Kings Road Freight is a family business that has been in operation since 1932. According to directors Wayne and Matthew King, the company is a medium-sized operation dedicated to offering clients above-average service.

“We’re a hands-on team,” says Wayne. “And by keeping things streamlined we’re positioning ourselves in a higher bracket in the road freight segment. This means we can be sure to offer our clients only the best.”

And to be the best in the industry, you need to be reliable, which is why Kings opted for Scania. The decision to go with Scania isn’t simply about the truck, but rather the entire package. “Scania’s dedication to excellent service is probably what sealed the deal,” says Matthew. “We find that Scania’s servicing and parts availability is superb, especially in the Western Cape. Our trucks are often back on the road within 24-hours.”

“Selling ten trucks is a big deal at the moment’, says James White, regional sales manager for Scania in the Western Cape. “Clients are finding it difficult to get decent finance rates, so it’s not often that you get to make a sale of this caliber.”

According to White, the secret to success is good client relationships, and providing the best products on the market. Whether they hand over one truck or twenty, Scania makes sure they cover all the bases. Driver training and evaluation is part of the Scania package.

“The Scania R470 is also renowned for its excellent fuel consumption,” says White. “At a time when fuel comprises about 50% of fleet operating costs, low fuel consumption is certainly a deciding factor.”

Kings did demo runs with numerous other vehicles and the Scania R470 had the best pulling-power and proved to be the most frugal for their specific needs.

“The trucks really are worth every cent,” says Matthew King. “When we tested the other trucks it was clear that many had forsaken quality in order to drop their prices. The Scanias, on the other hand, focus on what’s important such as safety and durability. They don’t try to dazzle with unnec-essary extras and seem to have a good sense of what’s important to buyers.”

According to Kings, the Scania’s running costs average around 24 to 30c per kilometre, which makes a big difference in the long run.

“We found that the Scania’s re-sale value is far better than other brands. If you take into con-sideration the truck’s reliability, durability, good fuel consumption and re-sale price, it really is a fantastic deal.”

Raising the Game

One of ten new Scania R470s delivered to Kings

Obie TransportA winning recipe

Twenty years ago Joos Oberholtser was using a single truck to transport sheep from Karasburg, Namibia. Today he owns two companies, an impressive

fleet of Scanias, as well as a Scania service station. The key to his success is determination, excellent client service and ensuring that his most important assets, his fleet of Swedes, receive the TLC they need in order to function at their best.

When Scania returned to South Africa in 1996

and launched an intensive marketing campaign. The deal on a new Scania was R100 000 less than on a new German truck.

“Scania’s warranty and service was also much better than the opposition at that stage,” says Joos. “It wasn’t a difficult decision to make.”

In 1997, Joos acquired his second Scania, a R144. “Like any growing company, Scania had some teething problems but I was convinced their products were still the best on the market.”

Joos purchased his third Scania, a new R143 in

Page 8: Scania Revolutions #4

� SCANIA REVOLUTIONS • No 4/2009 www.scania.com

covEr Story: POWErFuL, DurAbLE, rELIAbLE, FrugAL

2000, along with five Reefer trailers. By 2004 Obie Transport was a solid and respectable road freight company, transporting carcasses across Namibia and South Africa.

“Scania’s advanced technology and excellent service are the main reasons I’ve remained loyal over the years,” says Joos, “The trucks are reliable and sol-id, which is vital to any serious transport business.”

“These vehicles are expensive,” says Joos. “So we make a point of looking after them properly.

Obviously we’ve had problems over the years, but the Scanias rarely have problems with engines, gearboxes or differentials. I’m not saying they don’t break, but if you take care of them you can avoid really expensive breakdowns.”

Scania’s turnaround time is also very short, so the vehicles are back on the road in record time. Joos believes this has a lot to do with their excel-lent training program for technicians.

Twenty years down the line, Joos now owns 22 Scanias and 24 trailers, and transports everything from sheep and carcasses to clothing and ice-cream. He moves around 10 loads per week, and up to 28 in peak season. “More than anything, we understand the value of punctuality”, says Joos.

In 2007 he started a second company, AJR Transport, based in Upington. Considering Joos’s affinity for Scanias, it’s no surprise that the new company obtained the Scania Service Agency in Upington. With twenty years experience, he undoubtedly has a keen understanding of what it takes to keep Scania owners happy.

“Look, Scania isn’t completely problem-free,” says Joos. “I’ll even admit that the trucks are a bit expensive. But even so, the good still outweighs the bad. They are the most comfortable trucks on the road, and their excellent fuel consumption and vehicle lifespan are far superior to any competitor.”

And the clincher? “Well,” says Joos, “Scanias are without doubt the best looking trucks on the road; those who don’t own a Scania always dream of the day they do.”

Scanias are the best looking trucks on the road

Brothers Sybrand and Barto van Wyk started their transport company hauling granite through Namibia. Twelve years later van Wyk’s is

a strong company with a reputation for reliability and safety. All this comes from a combination of overtime, careful planning, more overtime, and a big sense of humour.

Chatting to them about trucks is a bit like discussing rugby or politics. They’re opinionated, and with good reason.

In ten years they’ve operated over thirty trucks of different brands. Today their ten vehicle fleet is all Scania, with a few more on

Brothers on wheels

Scanias are without a doubt the best looking trucks on the road; those who don’t own a Scania always dream of the day they do.”

Joos Oberholtser, Obie Transport

Page 9: Scania Revolutions #4

www.scania.com No 4/2009 • SCANIA REVOLUTIONS �

covEr Story: POWErFuL, DurAbLE, rELIAbLE, FrugAL

the way. They’ve driven plenty of long-hauls themselves, and still do. The brothers are no pencil pushers. They know their trucks first-hand.

Each brother is responsible for his own vehicles and their combined experiences bring some interesting viewpoints.

It all started with an old Scania 111 hauling 45-ton granite blocks from the granite quarries in Namibia. But the 111 couldn’t last forever and the brothers gradually added several German trucks to their fleet. The distances were short, about a 90km round-trip, but the roads were in bad shape.

In 2000 they bought their first batch of new Scanias – three 460s that were used to transport everything from granite to beer, mainly around southern Africa. They’ve travelled to Botswana, Angola, Zambia and Zimbabwe and loaded everything from salt and wine to transformers.

“Like everyone else, we’ve learned through trial and error.” says Sybrand. “We’ve tried different tactics and different trucks, but right now Scania seems to be the best option for our business.”

And this is where their good-natured disagreement starts. Barto says Scania simply isn’t as solid as Mercedes-Benz. “Their service is better, the cabs are larger and it’s just a better truck. If they just sort out the fuel consumption, I’d buy one tomorrow.”

Sybrand just shakes his head. “Scania is the better product all-round. I’ve never had any serious problems and their service has improved immensely,” he says.

Both brothers agree, however, that Scania’s

excellent fuel consumption is the main reason they’ve remained loyal to the brand over the years.

“Our older 480s and 420 are really good vehicles,” says Barto. “They have really served us well. My only criticism is that they leak more oil than the others.” At this point Sybrand scoffs at Barto’s dogged loyalty to the German brands, pointing out that he bought a Scania anyway, and the argument starts all over again.

“We’re very hands-on,” says Barto. “When we get a new client we both work out the safest and most efficient way to get the cargo to its destination. Being sloppy costs money, so we take a lot of care with how the trucks are loaded.”

Sybrand likes the fact that Scania has a similar approach to service. “Their 24-hour service is brilliant; they have a presence right across the country and the fact that they’ve grown so quickly bears testimony to the quality of their trucks.”

Today the Van Wyk’s fleet consist of three previous generation R480s and a R420, two new R420s, three R500s and a brand-new R470. Both agree that the R470 is by far the best truck. “The 470’s gearbox is brilliant,” says Sybrand, “It revs much lower and is smoother to drive. I wish Scania would put the same drivetrain in the 500!”

Despite differing opinions, the Van Wyks are honest and straightforward; they’ve made it clear they won’t beat around the bush when asked for a fair opinion. Even Barto has to concede that Scania is the best option due to its fuel consumption.

“Overall, Scania offers a really good package,” he says. “In a way, they’re a bit like us. Not always the cheapest, but if you’re looking for the best then we’re worth every cent.”

right now Scania seems to be the best option for our business.”

Sybrand van Wyk, Van Wyk’s Transport

Dirt and Dust – The Van Wyk Scanias work in the most difficult conditions.

Page 10: Scania Revolutions #4

10 SCANIA REVOLUTIONS • No 4/2009 www.scania.com

FEAtUrE: SCANIA APPrOVED – TAKINg THE rISK OuT OF uSED TruCKS

Text and photos: Chris Reilly

Scania’s trucks are renowned for their excellent durability, power output, reliability and fuel economy. And all sensible Scania owners send their

trucks to Scania dealers for in-warranty servicing and maintenance, using Scania’s highly trained technicians and genuine Scania parts, of course. This extends the serviceable

life of the truck to many hundreds of thousands, if not a million kilometres or more. This makes a well maintained Scania a viable, valuable proposition when a customer wants to trade in and upgrade to a new Scania.

These used vehicles are thus in magnificent condition, with a full service history and con-siderable capacity for an extended working life,

Approved Scanias make cents

The Scania Approved vehicle display at Scania Aeroton.

Page 11: Scania Revolutions #4

www.scania.com No 4/2009 • SCANIA REVOLUTIONS 11

FEAtUrE: SCANIA APPrOVED – TAKINg THE rISK OuT OF uSED TruCKS

making them ideal candidates for Scania’s ‘Approved’ fleet of used trucks.

“Scania Southern Africa is the first distributor outside of Europe to launch the Scania Approved vehicle division to customers in the African subcontinent,” says Leon du Plessis, Scania Southern Africa’s National Sales Manager for Used Vehicles. “We have identified a growing mar-ket across the entire region for well maintained, used 6x4

vehicles. Fortunately, we have a supply of good quality stock in excellent condition to supply that demand, and have therefore launched Scania Approved truck parks with dedicated sales teams at all our dealers in order to satisfy customer demand for these vehicles.

“The Scania Approved vehicles we can offer customers all have full service histories. They have been maintained by Scania-trained technicians at Scania dealers using Scania genuine parts, so we know these vehicles like fam-ily,” says du Plessis.

In order to qualify as Scania Approved trucks, all suit-able used Scanias, all of them trade-ins from established customers, first go through a comprehensive 100-point maintenance examination to check if any components need attention. Any maintenance and refurbishment required is carried out in a dedicated service bay at the Scania East Rand dealer, to make sure the truck meets the stringent standards required to be offered as an “Approved” Scania.

What’s the advantage of buying an Approved Scania? It’s offered with an extended 6-month /100 000km war-ranty, with optional maintenance, finance and insurance packages available through Scania Finance. In the unlikely event that a truck requires attention during its warranty period, Scania offers a loan replacement vehicle to cus-tomers while theirs is in the workshop. The biggest benefit to buyers is that they acquire a tough, powerful, tried and tested fuel-efficient Scania workhorse priced up to 30% less than a new one.

Even in the current downturn affecting the country’s economy, it’s business as usual for most hauliers. Trade and industry grinds on, albeit at a slightly slower pace. Scania Approved trucks are affordable, making it possible for all enterprises, large or small, to keep their wheels of commerce turning.

Scania Approved takes the risk out of used trucks; that’s why Scania Approved makes cents!

To find a Scania Approved dealer near you, call Leon du Plessis at +27 (0)11 822 3854 or e-mail: [email protected]

Scania Approved vehicles have been maintained by Scania technicians using genuine parts, so we know these vehicles like family.”

Leon du Plessis, Scania National Sales Manager, Used Vehicles

Leon du Plessis, Yvonne Peter, Ronald Melville and

Ronnie Marks of Scania East Rand show off their Scania

Approved vehicle park.

Page 12: Scania Revolutions #4

1� SCANIA REVOLUTIONS • No 4/2009 www.scania.com

FEAtUrE: FIrE & rESCuE EXPO – SCANIA FIrE ENgINES ON DISPLAY

Text and photos: Chris Reilly

The 2009 Fire and Emergency Services Conference and Exhibition took place at the Johannesburg Expo Centre mid May this year. The event

also comprised a training and evaluation exercise, and coincided with the 50th anniversary of the South African Emergency Services Institute (SAESI) , formerly known as the South African Fire Services Institute. The organisation has been involved with fire fighting training since its establishment in 1959.

The conference and exhibition brought together many companies and professional EMS practitioners together for a common platform to create awareness of issues affecting the country, and to share their practical experience and knowledge. This was particularly relevant to the many international sporting events taking place in the country over the next year, in particular the 2009 FIFA Soccer World Cup.

The conference was attended by guest of honour Dr. Gule, Executive Director of Emergency Management Services for the City of Johannesburg. Councillor Ntombi Mekgwe, Executive Mayor of Ekurhuleni, opened the conference.

The new President of SAESI, Mr. Lenny Naidoo, was announced along with the Executive Director of Community Safety at Ekurhuleni Metropolitan Municipality, and new Vice President of SAESI, Mr. Moshema Mosia.

Several important topics were discussed during the three day conference, including an overview of the Gautrain project and its safety and emergency systems and programmes. Colonel Ben Stein of the SANDF discussed techniques in dealing with biological warfare risks.

Lazarus Makola of Johannesburg City discussed the city’s state of preparedness for the 2010 World Cup, and Colonel Theo

Scania co-sponsors EMS conference and exhibition

A Scania hydraulic platform from the Ekurhuleni Municipality form the centrepiece of the EMS conference venue.

Page 13: Scania Revolutions #4

www.scania.com No 4/2009 • SCANIA REVOLUTIONS 13

Ligthelm introduced a programme of major incident medical management training in preparation for the event. Safety at sporting and recreational events was also covered. The final day of the conference saw delegates enjoying a tour of the Soccer City stadium adjacent to the conference venue.

Later, Scania Southern Africa hosted an evening gala dinner and cabaret show for SAESI delegates and VIPs at The Dome in Randburg.

Scania Southern Africa National Sales Director Alec Mack welcomed all the guests and VIPs to the function, stating that the company was pleased to have been a part of the conference and exhibition. He was particularly proud of the fact that the Ekurhuleni Metropolitan Municipality had chosen Scania products as part of its fire engine replacement programme last year.

The Executive Director of Community Safety for Ekurhuleni, and new Vice President of SAESI, Mr. Moshema Mosia, thanked members of the institute for their dedication and efforts to make the conference a success.

FEAtUrE: FIrE & rESCuE EXPO – SCANIA FIrE ENgINES ON DISPLAY

Last December, the Ekurhuleni Metropolitan Municipality unveiled a new fire-fighting fleet worth R23 million for Emergency Services in the

city. Of the 13 new vehicles, six were Scanias. Two were hydraulic platforms and four were outfitted as Scania major pumps. The rest of the fleet consisted of Mercedes medium pump and rescue vehicles and two Toyota Land Cruiser Grass Units.

The new vehicles were added to the existing fleet of Ekurhuleni Emergency Services as part of a fleet replacement programme aimed at scrapping old equipment and replacing it with new and more advanced machinery.

The new vehicles will be distributed to Alberton, Springs, Wadeville, Boksburg, Thokoza, Benoni Central, Daveyton, Katlehong, Palm Ridge, Vosloorus and Selection Park fire stations.

In addition, 59 new recruits were added to the Ekurhuleni Emergency Services team. The group underwent a year-long training programme in fire-fighting, medical and rescue courses, paid for by the Ekurhuleni Metropolitan Municipality.

Ekurhuleni gets R23-million fire fighting fleet

The exhibition included a training and evaluation exercise.

A Scania major pump on display at the exhibition.

Scania hosted the gala dinner and cabaret show.

One of the Scania hydraulic platforms demonstrating its abilities at the handover.

Page 14: Scania Revolutions #4

1� SCANIA REVOLUTIONS • No 4/2009 www.scania.com

Text: Cari SimmonsIllustration: Andrea Sjöström

trENDS: DIVErSITY INCrEASES MOTIVATION, INNOVATION AND CuSTOMEr SATISFACTION

The transport business would benefit from employing more women and people of diverse backgrounds as

drivers, experts say. Studies show that diversity pays off in lower job turnover and absenteeism.

DIvIDENDS FROm

DIvERSITY

Page 15: Scania Revolutions #4

www.scania.com No 4/2009 • SCANIA REVOLUTIONS 1�

trENDS: DIVErSITY INCrEASES MOTIVATION, INNOVATION AND CuSTOMEr SATISFACTION

An inCreasing nuMber of European companies are working towards having a more diverse workplace, not only for moral, ethical and legal reasons, but also for the

economic benefits that diversity delivers. Diversity opens doors to a wider labour pool of

qualified workers. It also has a beneficial impact on improving managerial style, corporate image and reputation, and it leads to greater innovation and enhanced marketing opportunities, according to a European Commission study by Focus Consultancy Ltd.

“A commitment to diversity and non-discrimination

is an essential part of a commitment to hiring on merit,” says Focus Consultancy senior researcher Tom Widger. “But more than this, a diverse workforce is also a workforce that reflects the composition of the customer and supplier base. It helps to attract more business and to enable successful expansion into new markets.”

Yet another benefit of having a diverse workforce is employee retention, as statistics from one of the study’s participants showed. TNT Austria calculates that as a result of effective management of diversity and inclusion, it has seen a reduction of yearly staff turnover from 25 percent

A diverse workforce reflects the customer and supplier base, helping to attract more business.”Tom Widger, senior researcher, Focus Consultancy

Page 16: Scania Revolutions #4

1� SCANIA REVOLUTIONS • No 4/2009 www.scania.com

trENDS: DIVErSITY INCrEASES MOTIVATION, INNOVATION AND CuSTOMEr SATISFACTION

Thanks to effective diversity, TNT Austria has seen a reduction of yearly staff turnover from 25 percent in 2000 to 10 percent in 2003, and a similar reduction in absenteeism. Now more and more companies are discovering the benefits with diversity:

1. Access to new labour pool2. Benefits related to company’s reputation3. Commitment to equality and diversity as company values4. Innovation and creativity5. Improved motivation and efficiency6. Legal compliance7. Competitive advantage8. Economic effectiveness9. Marketing opportunities10. Enhanced customer satisfaction.

(Source: The Business Case for Diversity: Good Practices in the Workplace, by Focus Consultancy and the Conference Board of Europe, 2005 study)

10 PROS – NO CONS

in 2000 to 10 percent in 2003, and a similar reduction in absenteeism.

Diversity reflects the changing face of today’s workforce, says Karen Sumberg, assistant vice president at the Centre for Work-Life Policy. “White men are no longer the majority, when it comes to the pipeline of talent coming Women

generally drive more safely than men and use less fuel because they drive gentler.”Magnus Hahn, Senior Vice President Human Resources, Scania

into the workplace,” she says. “As more and more women and people of varying backgrounds enter the workforce, the workforce must change in order to meet their needs.”

This is particularly true in terms of the trucking industry, she says. Truck driving has traditionally been a male-dominated profession, in part because it required brute strength. But with technological developments such as servo steering and adjustable features in cabs, there is no logical reason why women cannot be at the wheel of a heavy truck today.

sCania’s senior ViCe PresiDent Human Resources, Magnus Hahn, has experienced firsthand the benefits of having more women enter the field. “We see that quality and productivity are better and that people feel better about their jobs,” he says. “We also get feedback that some people who are out driving on the roads are afraid of truck drivers who they perceive as tough and macho. If they meet female drivers, they will see that trucking is a profession like any other, and its people are just like the rest of society.”

Women also bring some specific business benefits to the truck industry. “Women generally drive more safely than men and use less fuel because they drive gentler,” Hahn says. “This results in fewer accidents, and it is less costly with lower fuel consumption. Competitive male drivers try to be better than the women, and this is good for truck owners as it has a positive effect on the bottom line.

“Today jobs in this industry are possible because the technology is there making it possible for women to drive a truck,” he says. “Now we just need to change it in our heads. The next generation is less likely to think that truck driving is only for men.”

Page 17: Scania Revolutions #4

Text: Daniela Kratochvílová Photos: Jan Branc

trENDS: DIVErSITY INCrEASES MOTIVATION, INNOVATION AND CuSTOMEr SATISFACTION

name: Michaela Duchoňováage: 27family: Married (to a truck driver)experience: almost four years as a truck driverDrives: Scania R 470 “Red beauty”the best thing about my job: I can’t say exactly what I enjoy most. For me it’s a love-forever situation. Without a driving wheel and a strong engine I would only be living half my life.

Czech truck driver Michaela Duchoňová is a pioneer for her gender. Her 50 colleagues are all male.

For 27-Year-oLD Michaela Duchoňová from Plzen in the Czech Republic, becoming a professional trucker was a fulfillment of a lifelong dream. She loves her job so much that a Scania even played a central role at her wedding.

“Thanks to the owners of the companies where my husband and I work, we could arrive in our ‘own’ truck – a Scania R580,” she says.

Duchoňová says she is grateful that the owners of haulier firm DHW employed her as a driver; it was her entry into the profession. Now she works for DV-Trans, which has headquarters in Přeštice, south-west of Prague.

“DV-Trans’ owners had the courage to take a step into the unknown when they employed me, the first woman amongst 50 men,” she says. “The company is engaged in transit of loose materials, so I drive a tipping truck.”

What reactions do you meet from male colleagues and transport customers?“I’ve had both positive and negative experiences. If I were to choose a country where I’ve had the most positive responses, then it would definitely be Italy. I’m always most pleased when I have the chance to talk to an older trucker who might have been driving for 20 years. He can relate his experiences from the times when there were no mobile phones, repairs were performed on the journey, and the job in general was far more demanding than it is today. I look up to men like that. I admire them.

“These days women can be seen relatively frequently behind the wheel, but it’s true that sometimes people scrutinise me a little more than they would a man. Sometimes they even ask me if they can take a photo of me with my truck.”

What are the differences between male and female drivers?“I’m not as physically strong as most men. Other than that, though, I wouldn’t make comparisons. For me, the greatest satisfaction is that I had the freedom to choose the work I always wanted to do.”

“I LOvE mY wORK”

Positive reactions. Michaela Duchoňová has good experiences

from working as a driver.

Page 18: Scania Revolutions #4

1� SCANIA REVOLUTIONS • No 4/2009 www.scania.com

toP tEAM: SCANIA TESTS TOP TECHS

SCANIA SEARCHES OUT TOP TEAmS FOR 2008/9

Scania Southern Africa’s Top Team competition is intended to seek out the best technicians amongst all the Scania dealers in the subcontinent. The finalists were gathered together for the final test.

After a year-long questionnaire survey amongst technicians at all Scania dealer workshops in southern Africa, four finalist teams

were selected to contest the last round on Saturday March 7 at Scania Southern Africa’s Alrode dealer workshop.

The four finalist Scania workshop teams – The Cheetahs from the Bloemfontein dealer; The Mighty Wizards from the Alrode dealer’s own workshop; The Hub Masters 2 from Botswana and The Specialists from Namibia – took turns to solve specific technical problems on various Scania vehicles. Three trucks were parked at dif-ferent work stations in the workshop, hidden from view behind heavy curtains. The fourth station comprised a theoretical exam of 50 ques-tions which each team had to answer collabora-tively in a secluded boardroom.

In the three practical tests, each team was given the identical scenario of a technical fault on the vehicle, and they had to identify the fault – in one case two faults – and propose or perform a repair, within 20 minutes. The faults

were presented as a customer complaint, for example, “indicator doesn’t work”, and each team leader had to decide the appropriate course of action to identify the actual fault. The hidden “faults” included an electrical wiring problem, an over-tightened valve fitting, and a faulty road speed indicator.

All teams were provided with the necessary tools to diagnose, investigate and perform the repair, including diagnostic laptop computers which were available at each station. The teams were rotated on the four stations, and each test was timed by a stopwatch to determine the exact duration it took each team to complete the test. The team with the shortest overall time would be the winner.

The technicians were smartly dressed in clean black trousers and Top Team golf shirts, in stark contrast to their usual work attire of blue over-alls. This didn’t deter some of them from ventur-ing under the trucks in search of the fault. Fortu-nately, the floors of the Scania Alrode workshop are almost spotless.

Each work station had observers present to

Page 19: Scania Revolutions #4

www.scania.com No 4/2009 • SCANIA REVOLUTIONS 1�

toP tEAM: SCANIA TESTS TOP TECHS

SCANIA SEARCHES OUT TOP TEAmS FOR 2008/9second and Alrode’s own Mighty Wizards came first. Dave Barclay, Scania’s Dealer Devel-opment Manager based at Alrode, the host dealer, was justifiably ecstatic about the home win. “It’s because of you that Scania has such an enviable reputation for its service,” he said.

Trophies and prize money was handed to the winning team members, and the runner-up teams also received various prizes for their efforts in reaching the finals.

After a hectic and demanding competi-tion, the team members could finally relax and enjoy themselves. They, along with guests, Scania management and media members, enjoyed a sumptuous dinner after the awards presentation, followed by a daz-zling cabaret show to top off the spectacular evening. No doubt the Mighty Wizards will revel in their victory as Scania Southern Africa’s Top Team. But the next competition draws closer and the other dealer work-shops will certainly be drawing up plans to topple them.

ensure that the technicians followed the correct diagnostic procedures.

The full competition lasted from 9am to 2pm, with the teams, media, guests and supporters enjoying a lunch break at midday. Christoffer Ljungner, Scania Southern Africa’s Managing Director, paid a surprise visit to the teams and was impressed by the organisation of the event. Sca-nia’s Training Manager, Chris Crookes, also kept a wary eye on proceedings, since all of the team members had passed through his training centre at Scania Head Office in Aeroton.

It was evident from all the smiles that every team member was thoroughly enjoying this test of

their skills, and they were also very confident that their team would emerge victorious.

After the competition was concluded, the teams posed for official photographs and then took the rest of the afternoon to relax before the gala dinner and prize giving.

That evening, the teams gathered with guests and media representatives at the Dome conference centre in Randburg. Gideon de Swardt, Scania’s Area Manager for Promotions and Communica-tions, kept everyone in suspense as the awards evening progressed, but eventually it was time to announce the results.

The Cheetahs placed third, The Specialists were

Page 20: Scania Revolutions #4

Update

�0 SCANIA REVOLUTIONS • No 4/2009 www.scania.com

Update

Text: Alexander Farnsworth Illustration: Tue Beijer

Securing cargo onto a truck is very much a question of common sense – the number one rule is making sure it doesn’t fall off – understanding the basic physics of the situation can help avoid accidents down the road.

Cargo that is inadequately secured on a truck can potentially be life threatening for the driver, pedestrians as well as drivers of other vehicles.

The basic physical principle is that when a vehicle brakes, the load will strive to continue in its original direction independently of the vehicle, unless of course it is properly lashed down.

“Securing cargo on a truck is about taking into account four very important parameters – the friction between the cargo and the truck bed, the cargo’s dimensions, its weight and center of gravity,” says Peter Andersson, President of Mariterm, a Swedish company that conducts cargo securing courses for the trucking and maritime industries. “Cargo should never tip or slide. That is when accidents happen.”

According to Andersson, the most dangerous instances for a truck loaded with cargo occur during hard and sudden braking, strong acceleration, hard cornering on roundabouts and rapidly changing lanes. Without appropriate restraints, these are the moments when the physical forces on the cargo are the strongest and potentially most catastrophic.

“Many say that the best advice is to drive calmly, which is true. At the same time, you never know when something unforeseen is going to happen,” says Andersson.

According to international rules, cargo restraints in the forms of chains and blocks

should be able to withstand 0.8 times the weight of the cargo during heavy braking, and 0.5 times the weight during a turn.

but aCCorDing to the EU’s Cargo Securing for Road Transport European Best Practice Guidelines, which publishes tables relating weight to how many restraints are needed, friction tables and so on, the principles of cargo securing should be regarded as the minimum requirements.

“During heavy braking, the force exerted by the cargo can be very high and nearly equal to the weight of the cargo. Greater forces may be encountered if the vehicle, for example, is involved in an accident,” says the report.

Besides center of gravity, friction, and weight, some other things to consider when loading a truck include the rigidity of the cargo, the load distribution, and the choice of an appropriate vehicle.

Another important point when securing cargo on a truck is that maybe it will continue its journey on a train or on a ship, both of which pose different force scenarios on the cargo than road transport.

“In our training, we urge people to think one step ahead and do it right from the beginning,” says Andersson.

So who is ultimately responsible?“That is a complicated question and

it differs from country to country,” says Andersson. “Many drivers often go to pick-

up a pre-loaded trailer and expect it to be fine. In Sweden, the driver is ultimately responsible whereas in Germany it is the driver, the sender, and the trucking company that share responsibility. But ultimately the driver should always make sure that his rig is secured correctly.”

When starting from a standstill, the cargo load acts with a force that corre-sponds to half the cargo’s weight when directed towards the rear of the vehicle.

ThE PhySicS OF LOAding A TRucK

Page 21: Scania Revolutions #4

Update

www.scania.com No 4/2009 • SCANIA REVOLUTIONS �1

When turning corners, the sidewise force may reach half the weight of the cargo. In the case of unstable loads, you also need to account for an additional roll factor.

When braking, the force directed towards the front may equal 80 percent of the cargo’s weight. In this case, the cargo is stowed up against the headboard.

Friction alone cannot prevent cargo from sliding. Securing the cargo to the platform and base blocking with chains or other lashings can stop the cargo from sliding sidewise. Beams and profiles should be stowed on wedge beds and secured with loop lashings.

The ten most important tips for cargo securing according to the EU’s Cargo Securing for Road Transport European Best Practice Guidelines:

Check that load platform, bodywork, and load securing equipment are sound and serviceable.

Secure cargo so that it cannot move, roll over, wander because of vibrations, fall off the vehicle or tip.

Determine the securing method(s) best adapted to the cargo (locking, blocking, lashing, top-over lashing, or a combination of these).

Check that the vehicle and blocking equipment manufacturer’s recommendations are adhered to.

The securing equipment must withstand the conditions of the journey like bad road and weather conditions.

Ensure that the cargo is distributed in such a way that the center of gravity of the total cargo lies as close as possible to the longitudinal axis of the truck and is kept as low as possible.

Check the cargo securing regularly, especially after heavy braking.

Use friction mats, boards, straps and beams to support the cargo.

Ensure that the securing equipment does not damage the cargo

Drive smoothly and avoid brisk change of direction and heavy braking.

Driver checklist for cargo securing

“ We urge people to think one step ahead and do it right from the beginning.” Peter Andersson, President of Mariterm

Page 22: Scania Revolutions #4

�� SCANIA REVOLUTIONS • No 4/2009 www.scania.com

LEIF ÖSTLING SCANIA’S CEO

5 minutes withText: Göran Lind

Photo: Dan Boman

the economy always recovers, and then the demand for transport services will increase again.” Leif Östling, Scania’s President and CEO

become more efficient every year. Using the principles from SPS, we have now created a platform that will make this possible: Scania Retail System (SRS).”

We are now in a global economic downturn. how do you view scania’s long-term future outlook?“The economy always recovers, and then the demand for transport services will increase again. Our plans of reaching 150 000 deliveries by around the middle of the next decade remain unchanged, and by then Scania should have the production capacity for this, within its existing structure and with unchanged production staffing.”

Last year ended in a financial crisis and a global economic downturn. how has this rapid economic swing affected scania?“We will have to adjust to the new demand situation. The industry in which we operate is strongly cyclical, and we have had downturns like this once every decade since the 1970s. Today’s recession is not fundamentally different from the earlier ones. Looking at 2008 as a whole, we had a very good year in terms of sales and earnings, but obviously we were also affected by the downturn late in the year.”

We have had a long period of strong economic growth. is today’s scania adapted to coping with weaker demand?“Because fluctuations like these are recurrent, we have quite a lot of previous experience and we have gradually increased our flexibility over the years. First of all, purchased components account for a large share of the total product cost for a chassis − around 30 percent − so it will be a matter of adjusting our purchases to lower volumes, with sub-contractors taking their share of the downturn. Second, there is built-in flexibility among our employees in the production network, where we work with time banks and temporary employees. While we reduce production in 2009, we will use this as a window of opportunity to train and develop our production employees. This will enable us to proceed even faster with our efficiency-raising work, once the market rebounds. Another factor for stability is our extensive sales of services, this makes us less sensitive to economic fluctuations.”

service-related products are increasingly important to scania. how is scania working to improve the service organisation?“We are now introducing the same principles used in the Scania Production System into our sales and service organisation. This is becoming important to us, since the number of Scania vehicles on the roads is growing and customers increasingly want us to take over maintenance and repairs of their vehicles. To handle this, we have to

“Economic fluctuations are recurrent, and in the long term there is every reason to expect strong global demand for transport services. But currently there is great uncertainty about the economy,” says Leif Östling, President and CEO of Scania.

“Today Scania is a flexible company which rapidly has adopted to a weaker

demand,” says Leif Östling.

0

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

0

4

8

12

16

20

0

5,000

10,000

15,000

20,000

25,000

0

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

0

4

8

12

16

20

0

5,000

10,000

15,000

20,000

25,000

0

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

0

4

8

12

16

20

0

5,000

10,000

15,000

20,000

25,000NET SALES bY PRODUCT SEGmENT, 2008Used vehicles

4.9%

Other 4.3%

Trucks 62.1%

Services 18.3%

Engines 1.3%

Buses and coaches 9.1%

Page 23: Scania Revolutions #4

www.scania.com No 4/2009 • SCANIA REVOLUTIONS �3

EXPort oPPortUNItIES

Four brand new Scania buses are headed for Mozambique as part of an export order for the fleet of TCO Turismo based in Beira, a division of the Transporte Carlos Oliveira transport company. The luxurious double decker buses

feature bodies made by MarcoPolo, specifically the Paradiso 1800DD models, mounted on a Scania 420hp three-axle, eight-wheeler 6x2 chassis for ultimate travelling comfort. The buses were snapped at the East Rand dealer shortly before their departure.

new Scania buses for mozambique

Snyman Transport recently added a fiftieth truck to its fleet, one of three Scania 420s from Scania Truck Namibia. According to Sakkie Snyman it’s the culmination of an excellent relationship.

“We do all kinds of transport from abnormal loads to general transportation and we work a lot in Africa. In particular we go into Angola almost exclusively,” says Snyman.

Since starting the business eight years ago, Snyman Transport has grown to the stage where it now employs 70 people. The company operates fifty trucks all bought from Scania, including the 380, 420 and 480 models. “I buy Scania because they personally give us very good service throughout the country. They really go out of their way to help us.”

“All of Snyman’s Scanias have been purchased through Scania Finance,” says Ricardo van Wyk, Scania Finance’s Namibian representative. This includes the latest three, a trio of brand new 420s assembled at the Scania plant in Aeroton, Johannesburg.

Snyman Transpot’s fleet is complete for now. The company does a lot of work for the diamond mines, and that activity has declined by 75 percent, so Snyman Transport has had to expand its client base to make up the difference. Despite this, they still had a need for three new trucks. And they had to be Scanias, of course.

namibian haulier picks Scania

DEAL SEALED … Sakkie Snyman of Snyman Transport signs the deal on his new Scanias

with Ricardo van Wyk of Scania Finance.

KEYS PLEASE … Riaan Henop presents Sakkie Snyman with the keys to his new Scanias as

Francois Bruwer stands by.

Page 24: Scania Revolutions #4

�� SCANIA REVOLUTIONS • No 4/2009 www.scania.com

News

For the first time, Scania Southern Africa took part

in the NAMPO Harvest Day agricultural Show in Bo-

thaville, Free State recently. The biggest agricultural

trade show in the southern hemisphere, NAMPO

has taken place every year since 1967, at its present

home at NAMPO Park in Bothaville since 1974.

Some manufacturers gave equipment demon-

strations in the fields, while some employed com-

puter technology, electronic exhibits and simulated

displays of the capabilities of their equipment.

Jaco Victor, Scania Regional Sales Manager

for the Free State and Northern and Eastern

Cape, manned the Scania stand at NAMPO with

Bloemfontein sales rep Max Kruger for company.

Scania’s plush event trailer formed the centrepiece of

the stand, with 6x4 chassis R420, R470 and R500

tractors on display.

The two Scania men also had the pleasure of handing

over a brand new Scania P270 flat bed truck to PEC

Transport owners Paul and Thia de Wet. The de Wets,

who used to be farmers before starting their transport

business in 2001, operate the company from the tiny

town of Kestall, with 53 trucks in their fleet, 50 of them

Scanias, including two mighty V8 R580 models.

The trucks are used to transport every manner of

agricultural equipment – from combine harvesters,

tractors, planters, sprayers, graders, excavators

and dumpers – all over the sub-continent, including

Namibia, Botswana, Zimbabwe and Mozambique.

Jaco Victor was satisfied with visitors’ reactions to

his products. “Judging by the interest shown in our

trucks, chances are that Scania will be at NAMPO

again next year.” He says.

Scania makes a debut appearance at NAMPo

The Scania stand at NAMPO hosted many visitors. PEC Transport owners Paul and Thia de Wet with their new Scania P270.

The Road Freight Association held its annual

conference at the Riverside Hotel in Vereenig-

ing recently. The two-day event saw delegates

exploring solutions to the problems affecting the

transport industry.

Well-known independent consultant Gary

Wels dissected the current credit crunch, say-

ing basically that funding had dried up. “Today,

large companies are seeing greatly reduced

lending from the banks, and small and medium-

sized businesses are being declined for credit,”

says Wels.

“Last year, manufacturing production dropped

15%, mining output dropped 11% and new vehicle

sales dropped 30%,” says Wels. “Currently, truck

repossessions have increased by 50% and liqui-

dations were up 67% in the first quarter of 2009.”

Wels said that all that companies can do is just

ride out the storm. Even with the interest rate

cuts taking place, there will be a 4 to 8-month lag

before the benefits take effect.

Rudolf Gouws of RMB attributes the global

credit crunch and recession to a vicious circle

of bad debts and lax lending standards. With the

drop in demand of goods, manufacturing produc-

tion and mining output has dropped, resulting in

“less bags of stuff on the back of trucks.”

A discussion followed in which delegates

posed questions to a select panel of industry

players and experts. One of the biggest issues is

the question of capital equipment funding for all

sized businesses that has simply stopped flowing.

Some operators are concerned that the highway

improvement projects currently underway will in-

crease costs through additional toll fees. Another is

whether the impending expansion of rail networks

by Transnet will impact on road freight volumes.

One possible solution is to reduce fleet sizes on

some routes and work to shorten turn-around

times on return trips.

Other challenges identified by the panel are fuel

prices and consumption, tyres, operational inef-

ficiencies and maintenance.

In closing, acting RFA Chairman Frank

Wagner said it was imperative to go back

to basics in tough times, cutting costs and

rationalising operations. “Cut the fat, not the

muscle,” he concluded.

rFA conference focuses on survival

Scania driver Jerry Selepe, Managing Director Christoffer Ljungner, Area Communications

Manager Gideon de Swardt and National Sales Director Alec Mack at the RFA Conference.

Page 25: Scania Revolutions #4

www.scania.com No 4/2009 • SCANIA REVOLUTIONS ��

News

Scania Southern Africa maintained its presence

in the region with an impressive trade stand at

the WesBank sponsored Gaborone Motor Show

in May this year.

The event showcased the latest automotive

technology across many specialised

sectors, from commercial vehicles to

exotic cars, including Audi’s stunning

R8 supercar, BMW’s new 7-Series and

X6 Coupe, Mercedes-Benz’s SL65

AMG bi-turbo and Nissan’s new ‘Fast

and Furious’ Skyline GT-R.

Scania Botswana exhibited a

complete product line up, and visitors

had the opportunity to explore a P380

CB 8x4 cement mixer, various P270

LB 6x2 distribution trucks, a G420 LA

6x4 long-haul tractor and the R500 6x4

ADR, specially designed to transport

hazardous cargo such as chemicals.

Visitors were impressed by the

luxury and comfort of the new 5-

cylinder Scania F270 Irizar, and the

70-seater Viaggio with its Scania

310hp engine on a 6x2 chassis.

For the first time at the show, Scania

showed its impressive 250kVa power

generator, complete with a built-in

weather and sound-proof housing.

Torsten Linder from the Export Division of

Scania Southern Africa and Gerard van Keulen

of Scania Finance and Insurance were also on

hand to answer questions from prospective

customers. A VIP visitor from the Bus and

Coach Division of Scania Sweden got first

hand experience of the African transport

scene. Representatives from MarcoPolo and

Irizar, the bus body builders, were also present

at the show.

Scania wows truck lovers at Gaborone Motor Show

Scania’s Brt fleet ready to rollFollowing the City of Johannesburg’s

massive investment in an infrastructure

upgrade of the city’s road and freeway

network, the first consignment of

custom designed buses destined for its

BRT (Bus Rapid Transit) system fleet is

ready to hit the road. The 147 Scania-

based buses, specially designed to

integrate with the city’s stations and

termini, are awaiting the final touches

to the planned BRT routes and stops

around the city before they are deployed.

Keep a lookout for a Rea Vaya bus

coming to you!

Page 26: Scania Revolutions #4

�� SCANIA REVOLUTIONS • No 4/2009 www.scania.com

Update road safety: wheels and phones don’t mix!

ARRIvE ALIvE SUPPORTS PHONE-FREE mOTORING

Text: Chris ReillyPhotos: Patrick O’Leary and Chris Reilly

A driver gets ready for a practice run on the obstacle course.

Page 27: Scania Revolutions #4

www.scania.com No 4/2009 • SCANIA REVOLUTIONS ��

Road safety is a sensitive topic around

the world precisely because there’s

simply not enough of it. The AA reports

that there are 900 000 road crashes

around the world every year. In South Africa,

thousands of lives are lost, tens of thousands of

lives are ruined, due to traffic accidents caused

by motorists disobeying traffic laws, practicing

unsafe driving habits, and just not paying attention

to what’s happening on the road around them.

Scania is one of many companies and

organisations in South Africa that are trying to

make a difference, to reduce the incidence of traffic

accidents in the country.

At a recent demonstration in Johannesburg

presented by Pick ‘n Pay, Scania, BP, Motorola,

Sabat, Ferodo, Monroe, Suzuki Motors and Nikon,

a group of motoring journalists, and school children

specially bussed in by Eldo Coaches, were given

a practical demonstration of the effects of trying to

use a cell phone while driving a car, a phenomenon

known as DWD (Distracted While Driving).

An obstacle course was marked out with orange

traffic cones in a parking lot of the Wanderers

Sports Club, with a start-stop line, traffic light,

short slalom course and two parking bays.

Volunteer drivers from the contingent of journalists,

driving three identical Suzuki Swift hatchbacks,

had to perform three separate runs through the

course against the stopwatch. The first run served

as a benchmark time for driving without a cell

phone; the second run had the driver trying to

As part of its involvement in promoting road safety, Scania Southern Africa co-sponsored a pilot study to educate motorists, and especially school children, about the hazards of using cell phones while driving.

Scania’s star driver Jerry Selepe tries his hand at talking while driving his truck. Not possible!

“I can’t talk now I’m on the phone!” Chris Reilly says cars and phones don’t mix.

Traffic cones don’t stand a chance with a driver on the phone.

Police Inspector Marais Ferreira gives a driver a surprise breathalyser test.

Page 28: Scania Revolutions #4

�� SCANIA REVOLUTIONS • No 4/2009 www.scania.com

Update road safety: wheels and phones don’t mix!

send an SMS while driving, the third with the

driver accepting a call and talking on the phone

while driving through the course.

Individual times were measured for each driver

on each run, with penalty points deducted for

driving errors committed and traffic cones “killed”

by each driver.

After scores were tallied, it became evident that

drivers were significantly distracted by using a

phone while driving. The number of errors (taking a

wrong route or an incomplete manoeuvre) increased

by a factor of 17 while driving accuracy deteriorated

by 10%. Texting while driving caused a 27%

increase in time taken to complete the course and a

tenfold increase in the number of cones struck.

According to research in the US, drivers that use

cell phones have a 400% higher risk of having a

crash serious enough to injure them. 25% of police

reported crashes involve drivers being distracted,

usually by a phone. Drivers distracted by talking on

cell phones take up to three times longer to brake

for danger.

Dr. Lawrence Barit, a traffic criminologist for the

Arrive Alive campaign, summarised the results of

the study. “Using a handheld cell phone causes

deterioration in the time it takes to negotiate the

course. Many participants knocked down cones,

which they did not knock down on their benchmark

run, and they stopped inconsistently, often far away

from the given line. They also took the wrong route,

Unless you have a proper hands-free car kit, don’t use a phone when you’re driving.”Chris Reilly, Sub Editor, Scania Revo-lutions

The children are very aware of the need for safety when crossing the road.

Eugene Herbert of RAC Driver Training is looking for the next driver.

Page 29: Scania Revolutions #4

www.scania.com No 4/2009 • SCANIA REVOLUTIONS ��

which did not occur on their benchmark run

without a cell phone.”

Scania Revolutions’ sub editor Chris Reilly

also took part in the study. He only managed

to type one word on the phone while

driving, and couldn’t send it. “I was trying to

concentrate on driving; there is absolutely

no way anyone can use a handheld phone

and drive safely,” he says. “Unless you have a

proper hands-free car kit, don’t use a phone

when you’re driving.”

Patrick O’ Leary, editor of a well known

trucking magazine, was shocked by his

experience of talking while driving: “I can’t

remember any details of the questions asked

while I was doing the exercise,” he said.

Jerry Selepe, one of Scania’s best truck

drivers, also had a go at traversing the

obstacle course. And he did it in a truck! It was

a bit unfair since Jerry had to manoeuvre the

big Scania 470 around a course designed for

cars. He was very reluctant to try driving while

talking on the phone, in fact he battled to go

against his training.

Nevertheless, the big truck simply could

not squirm around the course without

squashing a few cones, even without Jerry

chatting on the phone. Verdict? It’s even more

dangerous to use a handheld phone while

driving a truck!

Miss Road Safety SA, Jessica Paulssen, explained the importance of safety to a bunch of school children attending the demonstration.

The Pedestrian Angel provided some important safety tips to the school kids.

Page 30: Scania Revolutions #4

30 SCANIA REVOLUTIONS • No 4/2009 www.scania.com

Distance travelled: 4539 km

Fuel used: 2486 litres

Cruising speed: 95 km/h

Average fuel consumption: 1.82 km/litre

JOURNEY STATISTICS

trENDS: ON THE rOAD

TWO dAyS inThE LiFE OF A SCANIA DRIvER

“We can be glad it’s a Scania,” said the staunch

looking man walking up to greet me. “George is the name,” he said, extending a large hand. I had to strain to prevent my already respectable handshake from being pulverised.

I wouldn’t come to realise how true his words really were until

much later. All I knew was that he and I would be driving Scania’s R500 demo to Namibia and back. I’ve never been there, so I only had a vague idea of where we were actually going, after a brief glimpse of the huge map of southern Africa hanging on his office wall. The map didn’t tell me that the journey was going to be pretty daunting.

We eventually left Cape Town at about 7pm, heading towards

Noordoewer, a small farming community 720km distant. It would be twelve hours before we reached our destination, including a 3-hour sleep stop. While George drove, I found a comfortable position in the co-driver seat to make the long, tedious road ahead more bearable.

As a Scania staffer, I started to consider basic details like tyre pressure, air deflector height and trailer streamlining as contributing

Text and photo: Hannes van der Merwe

factors towards reducing wind resistance, optimising fuel efficiency and shortening overall travel time. These are especially true for Scania owners, who have to keep to deadlines and perform fast freight turn-around times on stringent time-based contracts.

Extensive wind tunnel testing on the new P, G and R-Series trucks by Scania engineers in Sweden has proven that using the correct air deflector setting can reduce wind resistance by

up to 10%. This leads to a 4% reduction in fuel consumption. Trip topography also has an effect on fuel consumption.

Travelling time for a trip needs to be carefully calculated to ensure that the cargo reaches the customer at the desired time. For example, on the trip to Noordoewer, we had to climb the Piekenierskloof Pass, over half a kilometre above sea level at its highest point. Correct gear selection is crucial to optimise road speed on uphills.

We reached the border post at Vioolsdrif on a scorching 45° Celsius afternoon. Venturing outside the air-conditioned cab to check in at customs was almost unbearable. Cab climate control can be easily regulated to suit the occupants, ensuring high levels of comfort, especially in extreme outside weather conditions.

We arrived at the destination,

Page 31: Scania Revolutions #4

www.scania.com No 4/2009 • SCANIA REVOLUTIONS 31

trENDS: ON THE rOAD

Multi-functional adjustable seat ensures driving posture is correct and comfort is optimised to minimise fatigue.

Pneumatic adjustable steering column allows precise adjustment to suit driving position.

Multi-function steering wheel houses cruise and downhill speed control functions, trip and fuel meters and other essential engine information, giving the driver fingertip access with minimal distraction.

Gear lever system positioned beside the steering column allows automatic or manual shifts.

Retarder system lever offers simple activation of the desired braking stage.

Dash control panels offer easy access to other functions like diff-lock and traction control and tag axle functions. Cup and bottle holders are standard features in G and R cabs.

Efficient interior sun visors compliment the external cab-mounted visor for optimum visibility in sunrise and sunset conditions.

Sleeping quarters provide a thicker, wider bed surface for extra comfort.

SCANIA R-SERIES A DRIvER’S PERSPECTIvE

situated in a cool river valley. To load the cargo, we had to maneuver the rig around a fairly small yard, but positioning the 500 horsepower truck and trailer proved quite easy work.

A cargo of corn on the cob was loaded, destined for a distributor supplying a major food store chain in Cape Town city. With a fully laden payload of 30 tons, we departed for Cape Town. The pulling power of the R500 seemed to handle the load effortlessly, negotiating the climb out of the valley with ease. The rest of the journey was essentially a reverse repeat of the trip up, with no problems to speak of.

Grinding down the mountain pass we so recently ascended was made easy with the Scania hydraulic retarder, supplying 2000Nm of braking force through the GRS 900 R transmission.

The Scania’s supplemental exhaust brake kicked in right on cue with the last retarder stage, for safe downhill

speed control.We didn’t need the Scania’s traction

control or ABS in the dry conditions, although it was available if needed. These features are essential in wet or slippery road conditions.

We reached Stellenbosch on time, with the customer extremely pleased to receive his cargo on schedule for his production cycle. He told me that fresh corn cannot be subjected to long periods of heat. It has to have the correct moisture content for maximum shelf life.

I don’t have a day-to-day driving job, nor do I directly contribute to the strict operational demands of transport deadlines, turn-around times, fuel economy and asset responsibility. I do consider myself fortunate to have taken part in this journey, helping to transport goods and provide citizens with their daily needs, contributing in a small way to the country’s commerce. After all, it is SCANIA driven!

Page 32: Scania Revolutions #4

Our best offer ever on a Used Scania

Eliminating the risk of buying a used vehicle- Full service history- Repair and Maintenance contract- Pre-one hundred point check- Standard Scania Finance- In-house Insurance- 6 month / 100 000km warranty- Service Contract- Loan vehicle within warranty period Terms and conditions apply

www.scania.co.zaLeon du Plessis - 078 457 5420