Four Corners Conference WorkshopsSession I

10:05 to 11:25 a.m. (Choose one workshop from Workshops 1-8)

Session II1:35 to 2:55 p.m.

(Choose one workshop from Workshops 9-16)

Session III3:15 to 4:35 p.m.

(Choose one workshop from Workshops 17-24)

1. When It Comes to Giving Back, Everyone Wins (Part 1) Melissa Briggs; Citi; Albuquerque, NMDiscover why having a strong social responsibility strategy for your business makes sense. Learn how “strategic engagement” should be an integral part of your company’s community involvement strategy regardless of your budget and discuss methods for maximizing exposure for your efforts.

2. Balancing Career and Life?Anne Lightsey; Corporate Trainer; Albuquerque, NMNot managing the demands we have at work and at home is costly to our organizations and ourselves. Learn proven tips and tools to create a more balanced, meaningful life.

3. Responsibilities of Business Owners, Officers and DirectorsDylan O’Reilly, Attorney; Miller Stratvert P.A.; Farmington, NM Business owners and principals are responsible for a variety of legal and practical obligations including proper company operations, adequate insurance and succession planning. Join us for this mixed format of presentation and panel discussion.

4. Work Ethics: Bring Your “A” Game to Work Larry Palmer and Nancy Sisson; San Juan College; Farmington, NMThrough a landmark study with 1,500 hiring managers, the seven work ethic behaviors that drive job placement, performance and retention were discovered. In this workshop you will be introduced to the Work Ethics Performance Matrix and explore how to use it effectively.

5. Emotional IntelligenceRon Price; Productive Outcomes; Farmington, NMWhy do some really intelligent folks fail at life while some less than brilliant folks thrive? This workshop covers an exploration of the topic, a self-guided inventory to see where you measure up, and specific exercises to improve emotional intelligence in the workplace, addressing why it is essential to successful business operations.

6. Guerilla, Low-Cost Marketing TechniquesStacy Sacco; UNM Anderson School of Management; Albuquerque, NMLearn simple techniques for improving your sales and maximizing your bottom line results including leveraging your unique selling proposition, outsmarting your competitors, improving your creativity to get attention, and implementing a simple system for measuring and monitoring your results.

7. Do You Know Which Keys Unlock Stellar Customer Service?Keri Stewart; Results 4 Business; Albuquerque, NMA fun, fast-paced, interactive session on customer service with plenty of take-aways that show you how to focus on key elements necessary to customer loyalty. We will investigate: defining customer service relationships, key components of customer service, mastering on-going customer relationships.

8. Connecting with Resources for Your Small BusinessJohn Woosley; Small Business Administration (SBA); Albuquerque, NMThe Small Business Administration is a federal agency that helps potential or current business owners with financial, government contracting and management assistance. It also helps access other federal agencies. This class will discuss the multitude of resources available to you and your business and how to use them.

9. When It Comes to Giving Back, Everyone Wins (Part 2)Melissa Briggs; Citi; Albuquerque, NMThis interactive session will apply the principles discussed in Part I. Participants will choose from a variety of scenarios to create a strategy around company corporate social responsibility.

10. Communication Styles: Understanding Yourself; Understanding Others Jerry Brown; Corporate Trainer; Rio Rancho, NMA fast and fun workshop that will give you enormous insight into your strengths and your preferences in communicating both at and away from work. Learn a common language and how to appreciate differences in communication.

11. Managing Your Online ReputationKelsea Ferrato; Rocky Mountain Chocolate Factory; Durango, COThe internet and social media have made it easier than ever to access and share information about businesses and individuals. Learn how to establish, maintain and also protect your reputation with online and social media tools.

12. Taking Care of Your Body Is Taking Care of BusinessSandy Grunwaldt; San Juan Regional Medical Center; Farmington, NMGain tools and takeaways on how to create a culture of health and wellness at your business or organization. Nutrition, exercise, energy management, stress management and work/life balance are all a part of this discussion about the value of a health program in your workplace.

13. Balancing Career and Life?Anne Lightsey; Corporate Trainer; Albuquerque, NMThis workshop is a repeat of #2.

14. Develop a Networking Strategy and SystemStacy Sacco; UNM Anderson School of Management; Albuquerque, NMHow are your networking skills? Improve them radically by identifying your best target market and sales prospects, deciding what to say to create a memorable conversation, and then becoming the “go to person” everyone wants to know and stay in touch with.

15. Dealing with Difficult Customers, People, SituationsKeri Stewart; Results 4 Business; Albuquerque, NMWe all face people who are difficult for us. In this session participants will discover the different types of difficult people and how to respond. They will explore what they can and cannot control and how to impact outcomes.

16. Bullying in the WorkplaceJamie Wagoner; City of Farmington; Farmington, NMBullying is the “silent epidemic.” Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. Bullying can be hard to identify and address. Learn what it looks like, how to discourage it and how to protect the people you work with.

17. Volunteering in the Workplace: From Motivation to ActionTheresa Becker and Lucy Haber; San Juan Regional Medical Center and San Juan College; Farmington, NMCome discover how you can bring volunteering into your workplace. Discuss the benefits of volunteering as an organization, learn about legal aspects of volunteering, and participate in interactive activities surrounding the idea of workplace volunteerism.

18. TeambuildingKaren Ellsbury; Studio 116; Farmington, NMA motivational art workshop which teaches participants to connect with each other in a spontaneous, relaxed environment, allowing for advances in self-esteem and creativity. Attendees encourage and help each other create an art piece, learn to think outside the lines, and leave rejuvenated.

19. Managing Your Online ReputationKelsea Ferrato; Rocky Mountain Chocolate Factory; Durango, COThis workshop is a repeat of #11.

20. Excelling with ExcelLynn Lane; San Juan College; Farmington, NMDuring this session we will explore Excel’s data analysis tools including data tables, Goal Seek, Solver, PowerPivot, and Data Analysis Toolpak. Come prepared to learn!

21. Humor and Fun in the WorkplaceRon Price; Productive Outcomes; Farmington, NMWhich is worse—all work and no fun or all fun and no work? This fast-paced, interactive and instructional workshop teaches new ways to let your workplace experience be both enjoyable and productive.

22. How to Turn Problems into ProfitsStacy Sacco; UNM Anderson School of Management; Albuquerque, NMLearn to take charge of problems and turn them into opportunities including how to apply creative thinking skills, develop assertive communication skills and identify profitable responses for business ideas or processes.

23. Nine Factors of TrustKeri Stewart; Results 4 Business; Albuquerque, NMHow much do your customers trust you and how much trust is in your organization? Trust is a deal breaker inside your company or organization walls and externally with your customers. Where does the effort begin? Come and see.

24. Personal PreparednessMichele Truby-Tillen; San Juan County Emergency Management; Aztec, NMOne of the easiest ways to be prepared in an emergency situation is to have a “Go Kit.” This workshop will discuss local emergency situations and other everyday events that one should consider when developing a kit, as well as resources for creating a Family Emergency Plan.

Schedule of Events

7:30–8:00 am Registration/Check-In Front Lobby8:00–8:30 am Welcome and Overview Performance Hall8:30–9:45 am Keynote Address – John Izzo Performance Hall9:45–10:05 am Break Henderson Patio10:05–11:25 am Workshop Session I Various Locations11:35–12:30 pm Lunch I (or Lunch Breakout Speaker) Performance Hall (9012)12:30–1:25 pm Lunch II (or Lunch Breakout Speaker) Performance Hall (9012)1:35–2:55 pm Workshop Session II Various Locations2:55–3:15 pm Break Henderson Patio3:15–4:35 pm Workshop Session III Various Locations4:45–5:00 pm Closing and Grand Prize Drawing Performance Hall

Opportunity for beautiful jewelry

Attend the Four Corners Conference for Professional Development and have an opportunity to win the Grand Prize—a ladies 14-carat white

gold pavé diamond ring donated by Freytag and Farrar Jewelers. The ring is set with 303 high-quality round, brilliant diamonds with a total weight of 2 carats and is valued at $6,000.(You must be registered and present at the end of the day to win!)

See our website for more information:www.fourcornerspro.com

I understand that refunds will not be given after October 3, 2014.(Conference proceeds are used in part to fund educational scholarships for qualifying attendees.)

¨ Full Day Conference * (With lunch)....................... $ 75................. .......... $ 100¨ Full Day Conference * (Lunch not included)..........$ 65............................. $ 90¨ Half Day Conference * (With lunch)....................... $ 43............................. $ 68¨ Half Day Conference * (Lunch not included).......... $ 33............................. $ 58¨ Keynote Only * (Lunch not included).......... $ 25............................. $ 50

Be sure to register early!!! A registration postmarked or received afterOctober 3rd will be held until the day of the conference. You will be notifiedthat you need to report to the late registration table to pay a $25 late fee.

Gender: Male ( ) Female ( )Name: Address: City/State/Zip:Phone (Work): Phone (Home): Phone (Cell): Email (Required for confirmation of registration):

Employer: (Is your employer paying for your registration? Yes___ No___)

Workshop Choices:Please register me for the following workshops:Session I : (Choose from Workshops 1-8)1st choice_____ 2nd choice_____Session II : (Choose from Workshops 9-16)1st choice_____ 2nd choice_____Session III : (Choose from Workshops 17-24)1st choice_____ 2nd choice_____

Lunch Choices:_____ I would like a meat entrée for lunch (Meat Lasagna)_____ I would like a vegetarian entrée for lunch (Vegetarian Lasagna)_____ I will not be eating lunch

Registration Choices:Please mail this registration form with Visa, Mastercard or Discoverinformation or a check, purchase order or money order, payableto : The Four Corners Conference c/o Nancy Shepherd 4601 College Blvd. Farmington, NM 87402or deliver it to the Community Learning Center at San Juan College, 4601 College Blvd. , Farmington, Room 1911;or call (505) 566-3461 to register by phone with Visa, Mastercard or Discover;or fax (505) 566-3687.Visa, Mastercard and Discover are accepted:

Credit Card Account #

Expiration Date

Cardholder’s Authorizing Signature

For more information, call Nancy Shepherd at (505) 566-3264.Please copy this form for multiple attendees!

LateRegistration(Accepted only

at the conferenceon October 9)

EarlyRegistration

“Stepping Up! — How Taking Responsibility Changes Everything”Keynote SpeakerJohn Izzo, Ph.D.

Dr. John Izzo is a leading business leadership expert, a bestselling author, and a community leader. He consults and advises some of the most admired companies in the world, teaches at major universities, conducts leading edge research on workplace values, and has spoken to more than one million people across

the globe from Brazil to Russia, from New York to London.

Leaders say that Izzo brings the unique combination of practical ideas and high-level “big picture” thinking to their organizations. He inspires people to greater vision, challenges them with new insights, and leaves them with practical strategies to create the organization of the future. Above all, he ignites the spark in all of us to live a more authentic and purposeful life—an uncommon life where lasting legacy is balanced with every day fulfillment.

John Izzo’s keynote address,

“Stepping Up! – How Taking Responsibility Changes Everything”

Based on his latest book, Dr. Izzo explains how being accountable can radically transform any company, career, or business. Being 100% responsible helps teams, leaders, and professionals act like owners and less like victims. This results in positive change and greater personal satisfaction in work and in life.

Whether it is improving your company, enhancing customer engagement, managing your career, fostering relationships, or even changing the world—each one of us can become a powerful change agent.

Lunch Breakout11:35 am–12:30 pm or 12:30–1:25 pm

Luncheon SpeakerMonique JacobsonMonique Jacobson’s luncheon speech,

“New Mexico True” and You: Creating Sustainable Economic Development

Cabinet Secretary Monique Jacobson shares how the state of New Mexico is using tourism as an economic driver while unifying the hospitality industry. From campaign development to execution, learn how the “New Mexico True” brand is working to simultaneously attract visitors and create jobs within the state. Secretary Jacobson will also reveal how communities and small businesses can partner with “New Mexico True” to maximize marketing efforts and yield a higher return on investment, laying the groundwork for stronger business retention rates and creating economic development on a local level.

Thursday, October 9, 2014San Juan CollegeHenderson Fine Arts Center

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