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HSC Transformation SDS Care Management Pathway Barry Scrase Project Manager J u l y 2 0 1 2

SDS Care Management Pathway

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SDS Care Management Pathway. Barry Scrase Project Manager J u l y 2 0 1 2. SDS Pathway Assessment. New service users. SDS Starts. Existing service users. Multi Agency Transitions Team. Information for SDS shared with individual (including SDS Questionnaire). - PowerPoint PPT Presentation

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Page 1: SDS Care Management  Pathway

HSC Transformation

SDS Care Management Pathway

Barry Scrase Project Manager

J u l y 2 0 1 2

Page 2: SDS Care Management  Pathway

SDS PathwayAssessment

Care Direct

Short Term Services

6-week involvement

STAR Action Plan

Hospital Social Work Team

Overview Assessment

eligibility

YES

NO

Eligibility Screening

NO

STAROverview

Assessment eligibility

NO

YES

YES

Carer’s Deflator Question asked

Carer’s Assessment offered

Visit from practitioner to complete assessor’s

view on SDS Questionnaire and

commence Practitioner Assessment

Information for SDS shared with

individual (including SDS Questionnaire)

Practitioner completes assessment on PARIS including information

from carer.

Existing service users receiving

a review

Copy of assessment to

service user and copy of carer’s assessment to

carer

Financial assessment

Signposting to other services and contacts

Indicative Personal Budget

agreed with Team Manager

Interim services

Support Planning(next slide)

Eligibility for service

assessed

Review(separate process)

NO

YES

New service users Existing service users

SDS Starts

Carer’s AssessmentIf taken up

Multi Agency Transitions

Team

Page 3: SDS Care Management  Pathway

SDS PathwayAssessment

Care Direct

Short Term Services

6-week involvement

STAR Action Plan

Hospital Social Work Team

Overview Assessment

eligibility

YES

NO

Eligibility Screening

NO

STAROverview

Assessment eligibility

NO

YES

YES

Carer’s Deflator Question asked

Carer’s Assessment offered

Visit from practitioner to complete assessor’s

view on SDS Questionnaire and

commence Practitioner Assessment

Information for SDS shared with

individual (including SDS Questionnaire)

Practitioner completes assessment on PARIS including information

from carer.

Existing service users receiving

a review

Copy of assessment to

service user and copy of carer’s assessment to

carer

Financial assessment

Signposting to other services and contacts

Indicative Personal Budget

agreed with Team Manager

Interim services

Support Planning(next slide)

Eligibility for service

assessed

Review(separate process)

NO

YES

New service users Existing service users

SDS Starts

Carer’s AssessmentIf taken up

Multi Agency Transitions

Team

Care Direct

Page 4: SDS Care Management  Pathway

SDS PathwayAssessment

Care Direct

Short Term Services

6-week involvement

STAR Action Plan

Hospital Social Work Team

Overview Assessment

eligibility

YES

NO

Eligibility Screening

NO

STAROverview

Assessment eligibility

NO

YES

YES

Carer’s Deflator Question asked

Carer’s Assessment offered

Visit from practitioner to complete assessor’s

view on SDS Questionnaire and

commence Practitioner Assessment

Information for SDS shared with

individual (including SDS Questionnaire)

Practitioner completes assessment on PARIS including information

from carer.

Existing service users receiving

a review

Copy of assessment to

service user and copy of carer’s assessment to

carer

Financial assessment

Signposting to other services and contacts

Indicative Personal Budget

agreed with Team Manager

Interim services

Support Planning(next slide)

Eligibility for service

assessed

Review(separate process)

NO

YES

New service users Existing service users

SDS Starts

Carer’s AssessmentIf taken up

Multi Agency Transitions

Team

HospitalSocial Work

Team

Page 5: SDS Care Management  Pathway

SDS PathwayAssessment

Care Direct

Short Term Services

6-week involvement

STAR Action Plan

Hospital Social Work Team

Overview Assessment

eligibility

YES

NO

Eligibility Screening

NO

STAROverview

Assessment eligibility

NO

YES

YES

Carer’s Deflator Question asked

Carer’s Assessment offered

Visit from practitioner to complete assessor’s

view on SDS Questionnaire and

commence Practitioner Assessment

Information for SDS shared with

individual (including SDS Questionnaire)

Practitioner completes assessment on PARIS including information

from carer.

Existing service users receiving

a review

Copy of assessment to

service user and copy of carer’s assessment to

carer

Financial assessment

Signposting to other services and contacts

Indicative Personal Budget

agreed with Team Manager

Interim services

Support Planning(next slide)

Eligibility for service

assessed

Review(separate process)

NO

YES

New service users Existing service users

SDS Starts

Carer’s AssessmentIf taken up

Multi Agency Transitions

Team

Multi Agency Transitions Team

Page 6: SDS Care Management  Pathway

SDS PathwayAssessment

Care Direct

Short Term Services

6-week involvement

STAR Action Plan

Hospital Social Work Team

Overview Assessment

eligibility

YES

NO

Eligibility Screening

NO

STAROverview

Assessment eligibility

NO

YES

YES

Carer’s Deflator Question asked

Carer’s Assessment offered

Visit from practitioner to complete assessor’s

view on SDS Questionnaire and

commence Practitioner Assessment

Information for SDS shared with

individual (including SDS Questionnaire)

Practitioner completes assessment on PARIS including information

from carer.

Existing service users receiving

a review

Copy of assessment to

service user and copy of carer’s assessment to

carer

Financial assessment

Signposting to other services and contacts

Indicative Personal Budget

agreed with Team Manager

Interim services

Support Planning(next slide)

Eligibility for service

assessed

Review(separate process)

NO

YES

New service users Existing service users

SDS Starts

Carer’s AssessmentIf taken up

Multi Agency Transitions

Team Short Term Services

6-week involvement STAR Action

Plan

Page 7: SDS Care Management  Pathway

SDS PathwayAssessment

Care Direct

Short Term Services

6-week involvement

STAR Action Plan

Hospital Social Work Team

Overview Assessment

eligibility

YES

NO

Eligibility Screening

NO

STAROverview

Assessment eligibility

NO

YES

YES

Carer’s Deflator Question asked

Carer’s Assessment offered

Visit from practitioner to complete assessor’s

view on SDS Questionnaire and

commence Practitioner Assessment

Information for SDS shared with

individual (including SDS Questionnaire)

Practitioner completes assessment on PARIS including information

from carer.

Existing service users receiving

a review

Copy of assessment to

service user and copy of carer’s assessment to

carer

Financial assessment

Signposting to other services and contacts

Indicative Personal Budget

agreed with Team Manager

Interim services

Support Planning(next slide)

Eligibility for service

assessed

Review(separate process)

NO

YES

New service users Existing service users

SDS Starts

Carer’s AssessmentIf taken up

Multi Agency Transitions

Team Existing service users receiving

a review

Page 8: SDS Care Management  Pathway

SDS PathwayAssessment

Care Direct

Short Term Services

6-week involvement

STAR Action Plan

Hospital Social Work Team

Overview Assessment

eligibility

YES

NO

Eligibility Screening

NO

STAROverview

Assessment eligibility

NO

YES

YES

Carer’s Deflator Question asked

Carer’s Assessment offered

Visit from practitioner to complete assessor’s

view on SDS Questionnaire and

commence Practitioner Assessment

Information for SDS shared with

individual (including SDS Questionnaire)

Practitioner completes assessment on PARIS including information

from carer.

Existing service users receiving

a review

Copy of assessment to

service user and copy of carer’s assessment to

carer

Financial assessment

Signposting to other services and contacts

Indicative Personal Budget

agreed with Team Manager

Interim services

Support Planning(next slide)

Eligibility for service

assessed

Review(separate process)

NO

YES

New service users Existing service users

SDS Starts

Carer’s AssessmentIf taken up

Multi Agency Transitions

TeamInformation for SDS

shared with individual (including SDS Questionnaire)

Page 9: SDS Care Management  Pathway

SDS PathwayAssessment

Care Direct

Short Term Services

6-week involvement

STAR Action Plan

Hospital Social Work Team

Overview Assessment

eligibility

YES

NO

Eligibility Screening

NO

STAROverview

Assessment eligibility

NO

YES

YES

Carer’s Deflator Question asked

Carer’s Assessment offered

Visit from practitioner to complete assessor’s

view on SDS Questionnaire and

commence Practitioner Assessment

Information for SDS shared with

individual (including SDS Questionnaire)

Practitioner completes assessment on PARIS including information

from carer.

Existing service users receiving

a review

Copy of assessment to

service user and copy of carer’s assessment to

carer

Financial assessment

Signposting to other services and contacts

Indicative Personal Budget

agreed with Team Manager

Interim services

Support Planning(next slide)

Eligibility for service

assessed

Review(separate process)

NO

YES

New service users Existing service users

SDS Starts

Carer’s AssessmentIf taken up

Multi Agency Transitions

Team

Visit from practitioner to complete assessor’s

view on SDS Questionnaire and

commence Practitioner Assessment

Page 10: SDS Care Management  Pathway

SDS PathwayAssessment

Care Direct

Short Term Services

6-week involvement

STAR Action Plan

Hospital Social Work Team

Overview Assessment

eligibility

YES

NO

Eligibility Screening

NO

STAROverview

Assessment eligibility

NO

YES

YES

Carer’s Deflator Question asked

Carer’s Assessment offered

Visit from practitioner to complete assessor’s

view on SDS Questionnaire and

commence Practitioner Assessment

Information for SDS shared with

individual (including SDS Questionnaire)

Practitioner completes assessment on PARIS including information

from carer.

Existing service users receiving

a review

Copy of assessment to

service user and copy of carer’s assessment to

carer

Financial assessment

Signposting to other services and contacts

Indicative Personal Budget

agreed with Team Manager

Interim services

Support Planning(next slide)

Eligibility for service

assessed

Review(separate process)

NO

YES

New service users Existing service users

SDS Starts

Carer’s AssessmentIf taken up

Multi Agency Transitions

Team

Carer’s Deflator Question asked

Carer’s Assessment offered

Page 11: SDS Care Management  Pathway

SDS PathwayAssessment

Care Direct

Short Term Services

6-week involvement

STAR Action Plan

Hospital Social Work Team

Overview Assessment

eligibility

YES

NO

Eligibility Screening

NO

STAROverview

Assessment eligibility

NO

YES

YES

Carer’s Deflator Question asked

Carer’s Assessment offered

Visit from practitioner to complete assessor’s

view on SDS Questionnaire and

commence Practitioner Assessment

Information for SDS shared with

individual (including SDS Questionnaire)

Practitioner completes assessment on PARIS including information

from carer.

Existing service users receiving

a review

Copy of assessment to

service user and copy of carer’s assessment to

carer

Financial assessment

Signposting to other services and contacts

Indicative Personal Budget

agreed with Team Manager

Interim services

Support Planning(next slide)

Eligibility for service

assessed

Review(separate process)

NO

YES

New service users Existing service users

SDS Starts

Carer’s AssessmentIf taken up

Multi Agency Transitions

Team

Practitioner completes assessment on PARIS including information

from carer.

Page 12: SDS Care Management  Pathway

SDS PathwayAssessment

Care Direct

Short Term Services

6-week involvement

STAR Action Plan

Hospital Social Work Team

Overview Assessment

eligibility

YES

NO

Eligibility Screening

NO

STAROverview

Assessment eligibility

NO

YES

YES

Carer’s Deflator Question asked

Carer’s Assessment offered

Visit from practitioner to complete assessor’s

view on SDS Questionnaire and

commence Practitioner Assessment

Information for SDS shared with

individual (including SDS Questionnaire)

Practitioner completes assessment on PARIS including information

from carer.

Existing service users receiving

a review

Copy of assessment to

service user and copy of carer’s assessment to

carer

Financial assessment

Signposting to other services and contacts

Indicative Personal Budget

agreed with Team Manager

Interim services

Support Planning(next slide)

Eligibility for service

assessed

Review(separate process)

NO

YES

New service users Existing service users

SDS Starts

Carer’s AssessmentIf taken up

Multi Agency Transitions

Team

Indicative Personal Budget

agreed with Team Manager

Page 13: SDS Care Management  Pathway

SDS PathwayAssessment

Care Direct

Short Term Services

6-week involvement

STAR Action Plan

Hospital Social Work Team

Overview Assessment

eligibility

YES

NO

Eligibility Screening

NO

STAROverview

Assessment eligibility

NO

YES

YES

Carer’s Deflator Question asked

Carer’s Assessment offered

Visit from practitioner to complete assessor’s

view on SDS Questionnaire and

commence Practitioner Assessment

Information for SDS shared with

individual (including SDS Questionnaire)

Practitioner completes assessment on PARIS including information

from carer.

Existing service users receiving

a review

Copy of assessment to

service user and copy of carer’s assessment to

carer

Financial assessment

Signposting to other services and contacts

Indicative Personal Budget

agreed with Team Manager

Interim services

Support Planning(next slide)

Eligibility for service

assessed

Review(separate process)

NO

YES

New service users Existing service users

SDS Starts

Carer’s AssessmentIf taken up

Multi Agency Transitions

Team

Financial assessment

Page 14: SDS Care Management  Pathway

SDS PathwayAssessment

Care Direct

Short Term Services

6-week involvement

STAR Action Plan

Hospital Social Work Team

Overview Assessment

eligibility

YES

NO

Eligibility Screening

NO

STAROverview

Assessment eligibility

NO

YES

YES

Carer’s Deflator Question asked

Carer’s Assessment offered

Visit from practitioner to complete assessor’s

view on SDS Questionnaire and

commence Practitioner Assessment

Information for SDS shared with

individual (including SDS Questionnaire)

Practitioner completes assessment on PARIS including information

from carer.

Existing service users receiving

a review

Copy of assessment to

service user and copy of carer’s assessment to

carer

Financial assessment

Signposting to other services and contacts

Indicative Personal Budget

agreed with Team Manager

Interim services

Support Planning(next slide)

Eligibility for service

assessed

Review(separate process)

NO

YES

New service users Existing service users

SDS Starts

Carer’s AssessmentIf taken up

Multi Agency Transitions

Team

Interim services

Page 15: SDS Care Management  Pathway

SDS PathwayAssessment

Care Direct

Short Term Services

6-week involvement

STAR Action Plan

Hospital Social Work Team

Overview Assessment

eligibility

YES

NO

Eligibility Screening

NO

STAROverview

Assessment eligibility

NO

YES

YES

Carer’s Deflator Question asked

Carer’s Assessment offered

Visit from practitioner to complete assessor’s

view on SDS Questionnaire and

commence Practitioner Assessment

Information for SDS shared with

individual (including SDS Questionnaire)

Practitioner completes assessment on PARIS including information

from carer.

Existing service users receiving

a review

Copy of assessment to

service user and copy of carer’s assessment to

carer

Financial assessment

Signposting to other services and contacts

Indicative Personal Budget

agreed with Team Manager

Interim services

Eligibility for service

assessed

Review(separate process)

NO

YES

New service users Existing service users

SDS Starts

Carer’s AssessmentIf taken up

Multi Agency Transitions

Team

Support Planning(next slide)

Page 16: SDS Care Management  Pathway

Individual

Family/Carer

Social WorkerARC/CPN

Independent Planner

Summary Plan

SW/ARC/CPN

Develop Plan Put

onto PARIS

NO

YES

Team Manager

authorises

RiskNot enough information

Not robust

back to planRisk

Over indicative budget

Differences of view

SW/ARC with funding Team

Manager discuss to agree Support

Plan

YESCase

Discussion Forum

NOInform service

user

CASE DISCUSSION FORUM FUNCTION

Consistency

Enabling

Solutions options

Publish learning

Decisions

Risk enablement

Consider cost

CDF agrees

Review(separate process)

back to plan

SDS PathwaySupport Planning

Page 17: SDS Care Management  Pathway

Individual

Family/Carer

Social WorkerARC/CPN

Independent Planner

Summary Plan

SW/ARC/CPN

Develop Plan Put

onto PARIS

NO

YES

Team Manager

authorises

RiskNot enough information

Not robust

back to planRisk

Over indicative budget

Differences of view

SW/ARC with funding Team

Manager discuss to agree Support

Plan

YESNOInform service

user

CASE DISCUSSION FORUM FUNCTION

Consistency

Enabling

Solutions options

Publish learning

Decisions

Risk enablement

Consider cost

CDF agrees

Review(separate process)

back to plan

SDS PathwaySupport Planning

Develop Plan

Case Discussion

Forum

Page 18: SDS Care Management  Pathway

Individual

Family/Carer

Social WorkerARC/CPN

Independent Planner

Summary Plan

SW/ARC/CPN

Develop Plan Put

onto PARIS

NO

YES

Team Manager

authorises

RiskNot enough information

Not robust

back to planRisk

Over indicative budget

Differences of view

SW/ARC with funding Team

Manager discuss to agree Support

Plan

YESNOInform service

user

CASE DISCUSSION FORUM FUNCTION

Consistency

Enabling

Solutions options

Publish learning

Decisions

Risk enablement

Consider cost

CDF agrees

Review(separate process)

back to plan

SDS PathwaySupport Planning

SW/ARC with funding Team

Manager discuss to agree Support

Plan

Case Discussion

Forum

Page 19: SDS Care Management  Pathway

Individual

Family/Carer

Social WorkerARC/CPN

Independent Planner

Summary Plan

SW/ARC/CPN

Develop Plan Put

onto PARIS

NO

YES

Team Manager

authorises

RiskNot enough information

Not robust

back to planRisk

Over indicative budget

Differences of view

SW/ARC with funding Team

Manager discuss to agree Support

Plan

YESNOInform service

user

CASE DISCUSSION FORUM FUNCTION

Consistency

Enabling

Solutions options

Publish learning

Decisions

Risk enablement

Consider cost

CDF agrees

Review(separate process)

back to plan

SDS PathwaySupport Planning

Team Manager

authorises

Case Discussion

Forum

Page 20: SDS Care Management  Pathway

Individual

Family/Carer

Social WorkerARC/CPN

Independent Planner

Summary Plan

SW/ARC/CPN

Develop Plan Put

onto PARIS

NO

YES

Team Manager

authorises

RiskNot enough information

Not robust

back to planRisk

Over indicative budget

Differences of view

SW/ARC with funding Team

Manager discuss to agree Support

Plan

YESNOInform service

user

CASE DISCUSSION FORUM FUNCTION

Consistency

Enabling

Solutions options

Publish learning

Decisions

Risk enablement

Consider cost

CDF agrees

Review(separate process)

back to plan

SDS PathwaySupport Planning

Review(separate process)

Case Discussion

Forum

Page 21: SDS Care Management  Pathway

Individual

Family/Carer

Social WorkerARC/CPN

Independent Planner

Summary Plan

SW/ARC/CPN

Develop Plan Put

onto PARIS

NO

YES

Team Manager

authorises

RiskNot enough information

Not robust

back to planRisk

Over indicative budget

Differences of view

SW/ARC with funding Team

Manager discuss to agree Support

Plan

YESNOInform service

user

CASE DISCUSSION FORUM FUNCTION

Consistency

Enabling

Solutions options

Publish learning

Decisions

Risk enablement

Consider cost

CDF agrees

Review(separate process)

back to plan

SDS PathwaySupport Planning

Risk

Over indicative budget

Differences of view

Case Discussion

Forum

Page 22: SDS Care Management  Pathway

Individual

Family/Carer

Social WorkerARC/CPN

Independent Planner

Summary Plan

SW/ARC/CPN

Develop Plan Put

onto PARIS

NO

YES

Team Manager

authorises

RiskNot enough information

Not robust

back to planRisk

Over indicative budget

Differences of view

SW/ARC with funding Team

Manager discuss to agree Support

Plan

YESCase

Discussion Forum to decide

NOInform service

user

CASE DISCUSSION FORUM FUNCTION

Consistency

Enabling

Solutions options

Publish learning

Decisions

Risk enablement

Consider cost

CDF agrees

Review(separate process)

back to plan

SDS PathwaySupport Planning

Case Discussion

Forum

Page 23: SDS Care Management  Pathway

Individual

Family/Carer

Social WorkerARC/CPN

Independent Planner

Summary Plan

SW/ARC/CPN

Develop Plan Put

onto PARIS

NO

YES

Team Manager

authorises

RiskNot enough information

Not robust

back to planRisk

Over indicative budget

Differences of view

SW/ARC with funding Team

Manager discuss to agree Support

Plan

YESNOInform service

user

CASE DISCUSSION FORUM FUNCTION

Consistency

Enabling

Solutions options

Publish learning

Decisions

Risk enablement

Consider cost

CDF agrees

Review(separate process)

back to plan

SDS PathwaySupport Planning

Inform service

userCase

Discussion Forum

Page 24: SDS Care Management  Pathway

Individual

Family/Carer

Social WorkerARC/CPN

Independent Planner

Summary Plan

SW/ARC/CPN

Develop Plan Put

onto PARIS

NO

YES

Team Manager

authorises

RiskNot enough information

Not robust

back to planRisk

Over indicative budget

Differences of view

SW/ARC with funding Team

Manager discuss to agree Support

Plan

YESNOInform service

user

CASE DISCUSSION FORUM FUNCTION

Consistency

Enabling

Solutions options

Publish learning

Decisions

Risk enablement

Consider cost

CDF agrees

Review(separate process)

back to plan

SDS PathwaySupport Planning

CDF agrees

Case Discussion

Forum

Page 25: SDS Care Management  Pathway

Individual

Family/Carer

Social WorkerARC/CPN

Independent Planner

Summary Plan

SW/ARC/CPN

Develop Plan Put

onto PARIS

NO

YES

Team Manager

authorises

RiskNot enough information

Not robust

back to planRisk

Over indicative budget

Differences of view

SW/ARC with funding Team

Manager discuss to agree Support

Plan

YESNOInform service

user

CASE DISCUSSION FORUM FUNCTION

Consistency

Enabling

Solutions options

Publish learning

Decisions

Risk enablement

Consider cost

CDF agrees

Review(separate process)

back to plan

SDS PathwaySupport Planning

Review(separate process)

Case Discussion

Forum

Page 26: SDS Care Management  Pathway

Individual

Family/Carer

Social WorkerARC/CPN

Independent Planner

Summary Plan

SW/ARC/CPN

Develop Plan Put

onto PARIS

NO

YES

Team Manager

authorises

RiskNot enough information

Not robust

back to planRisk

Over indicative budget

Differences of view

SW/ARC with funding Team

Manager discuss to agree Support

Plan

YESNOInform service

user

CASE DISCUSSION FORUM FUNCTION

Consistency

Enabling

Solutions options

Publish learning

Decisions

Risk enablement

Consider cost

CDF agrees

Review(separate process)

back to plan

SDS PathwaySupport Planning

Case Discussion

Forum

Page 27: SDS Care Management  Pathway

Any Questions?