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Mobile Search – Local Relevance
Andy Chu – Director of Mobile Product Management Microsoft
Conclusion
Bing Momentum
Key Trends
Agenda for the Day
USERS13.2% Explicit
Share
+65% Growth(Since Launch)
Over Index on 18 to 24
DEMOGRAPHICS+72% Heavy & Medium
27M New
LOCALVISUALLY ORGANIZED TASK CENTRIC40% More Efficient+344% in Mobile Volume
+224% in Mobile UU
KEY TRENDS
Mobile Search Opportunities
Task Completion
Local
Saving Money
21steps to chose a local
restaurant
• 1.5x more typos than PC users
• 60% rate alternate inputs as lead enabling experience
• 70% of task completions happen within 1 hour
• 100s of apps to find and manage
50% Interested in redeeming mobile
coupons
• ~56% iPhone users compare prices
• 5.3% of consumers redeemed mobile coupons
• 39% of U.S. merchants plan to employ mobile couponing in next 12 months
• 46% of queries are infotainment
• Top category searches are Movies and Restaurants
• “Checking in” becoming ubiquitous
53%of queries have local
intent
Top “Search” Apps (3 Month Period*)Communications
Weather
Navigation/Maps
Streaming Videos
Social Networking
Music
Finance
Reference
Retail/Shopping
Sports
Entertainment
Horizontal Search
News
Books
Travel
Business
Social Feeds
Health
100%
97%
97%
96%
81%
77%
75%
63%
55%
45%
42%
40%
37%
30%
21%
19%
12%
9%
Example: 97% of phones
used at least once
* April 2010
Reach for Two Key Search App per Day
Retail/Shopping Entertainment
42% of phones used search app at least once
in the 3 months
55% of phones used search app at least once in
the 3 months
30% of phones
used both
12% of phones used
Entertainment search
only
25% of phones used Retail/
Shopping only
*Reach is based on any usage during the 3 month timeframe
iPhones Search Volume
50%
8%
30%
31%
20%
61%
App Usage vs. Browse Concentration
iPhones Search App-DaysSearch Volume0%
20%
40%
60%
80%
100%
50%
28% 30%
30%
35% 34%
20%
37% 36%
Application (April 2010)
iPhones Search Volume
50%
10%
30%
27%
20%
63%
PC (June 2010)
Mobile (April 2010)
Light App Users Moderate App Users Heavy App Users
Wherever you go, there we are.Bing for Mobile offers coverage for nearly every smartphone.
iPhone App Android AppRIM
BlackBerryWindows Phone 7 Rich Browser
LOCALVISUALLY ORGANIZED TASK CENTRIC
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft
cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.