SEWP Customer Meeting

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SEWP Customer Meeting

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Agenda

Intros

General Concepts

Customer Service / Ordering

Contract Overview / Fair Opportunity

Tools

Wrap-up

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Agenda

Intros

General Concepts



Tools

Wrap-up

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SEWP’s Mission

“To serve up fresh technologyfor federal agencies”

Hardware

Software

IT Solutions

Maintenance

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SEWP Scope

SEWP Scope• All Types of IT and IT Related Products (Hardware, Software, Network

Communications, Audio-Visual, Supporting Technology)

• Maintenance / Warranty / Product Training

• Planning, Installation and Implementation Services

• Limited Consulting Services in support of Purchased Products (10% limit in SEWP IV)

Open to All Federal Agencies and Their Authorized Support Contractors

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Types of Federal Contract Vehicles

GWACs• 4 OMB Authorized Executive Agents

- Commerce, GSA, NIH, NASA

- Based on Clinger-Cohen Act

- Economy Act determination not required for the 4 GWACs

Franchise Funds• Provide Procurement Support

• Authorized by OMB

- E.g. GovWorks (Department of Interior)

MACs / IACs• Rules / Authority / Agreements not always clear

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Agenda

Intros

General Concepts



Tools

Wrap-up

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SEWP’s Vision

“To be the premier customer-focused contract vehicle for federal government purchases of IT products”

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SEWP Philosophy

Integrity is Key

Flexibility• Generic / commercial contracts

• Extensive scope

Control and Constraint• Government oversight and control over all contract activities

• After 14 years and over 150,000 orders, SEWP has had to cancel only one protested order

OMB GWAC = Must be Adaptable and Open to All Federal Agency Needs

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Contract As If Your Own

Delivery Order Against Existing Contract

Commercial Based and Flexible Contracts• Additional Ts & Cs may be added to orders

Agency Specific Policies

Contracts / Forms On-line • Typical Contract Action Forms on-line

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SEWP Customer Service

Advocate for Agencies• Call, call, call

Information / Website / Tools• Help Desk – 301-286-1478 / [email protected]

• RFQ, Search, FAQs, etc.

Training /Outreach• Free on-site training on Contracts, SEWP Program, and Tools

• Meetings / Retreats / Conferences

Quality Assurance / Past Performance

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SEWP Program Processes

On-Line Contract Database of Record• All contract items reviewed for scope and pricing

• Technology Refreshments within hours of requests

Processes for Oversight, Compliance and Monitoring

• Extensive reporting and tracking

• All Orders Reviewed

- Orders over $100,000 reviewed by senior management for scope

• Continuous interaction with Contract Holders

• Electronic processes for efficiency and accuracy

1 Business Day Turn-around

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Support for Procurement Lifecycle

Pre-Order Support• Online Search and Quote tools and

RFQ tracking

• Answer questions on products, quotes and processes

Order Processing• Accept, check, process and forward

orders

• Reconcile and track orders

Post-order Support• Process and post order status data

• Assist in order resolution and perform QA checks on order satisfaction

Purchase request submitted to COAgencies

SEWP

Vendors

Contracting officer approves purchase

Orders submitted to SEWP BOWL

SEWP verifies and enters orders in SEWP db

SEWP submits orders to vendors

Orders monitored for delivery

Orders delivered

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Purchase from Existing Contracts

Authorized Support Service Contractors may Utilize SEWP Contracts as Part of Their Government Contract

• Authorization Letter from Support Service Contractor’s CO (Contracting Officer)

- Authorization required on an individual support service contract basis

• Appropriate FAR 51 requirements must be met

• List of Authorized Support Service Contractors available on SEWP website

Authorizing Support Service Contractors

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Save Money: Low Prices, Tiny Fees

SEWP Administrative Fees (as of 8/15/05)

Order Amount Fee Percentage

$0 to $2,500 No fee (0%)

$2,500 to $1,538,461 0.65%

$ 1,538,461 and up Capped at $10,000

Comparison to other major IT Contract fees: - GSA Schedules: 0.75% (built in) with no floor or cap - NIH ECS GWAC: 1% with no floor or cap

Program budget is self contained• NASA provides no direct SEWP funding• No SEWP funding is provided to NASA except for overhead costs

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Agenda

Intros

General Concepts



Tools

Wrap-up

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SEWP = Fair and Reasonable Pricing

Combined Buying Power Drives Competitive Pricing

Less Than or Equal to GSA Price

Pre-competed, Pre-negotiated Contracts

• Multiple Competitions (classes)

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Classes = Separate Competition

Single Award•Class 1: HP •Class 2: GTSI/Sun •Class 3: IBM

All Other Competed Contracts are Multi-award•Class 6: SGI; HP-Compaq; GMR-Cray•Class 10: FCN; ID•Class 11: GTSI; NGIT*; Unisys•Class 12: CEWinc; DLT; ID; iGov; SSES; Technica; CDWG; WWT•Class 13: GMR; GTSI; NGIT*

8(a) Set-asidesClasses and Fair Opportunity

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Fair Opportunity

Fair Opportunity Applies to any Multi-award Order• FAR 16.505(b)

Process for Fair Opportunity (per FAR) is at CO’s Discretion

SEWP Web Tools Provide Assistance• Manufacturer List

• Search (part number)

• RFQ

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SEWP by the Numbers

14+ Years - Track Record in High-end Acquisitions

720,000+ IT products

16 Competed Prime Contractors; 8 Small Businesses

2,200+ Manufacturers

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Manufacturer Lookup Tool

A Sampling of SEWP Manufacturers

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8a Set-Aside Contractors on SEWP

8(a) Set-aside Contracts• Complement Prime Vendor (competed) contracts

• Limited to $3 million per contract

FY07 Plans• Add 4-6 set-asides including 8(a) SDVOSBs

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SEWP IV

Half of SEWP Contracts End Winter 2006• Class 10 and 12 contracts run through Sept. 2007

SEWP IV Process has Begun• Goal is to compete and award new contracts in Fall 2006

Transition Issues• No substantive mods to orders allowed after contracts end

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Agenda

Intros

General Concepts



Web

Wrap-up

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On-line Information and Tools

Contract DocumentsSEWP Contracts, Statements of Work, 1499s, etc. Sample DD350 & 507 forms

Order informationOrdering InformationVendor Contact InformationOrder Status

Product AvailabilityManufacturer Lookup ToolAuthorized ResellersProduct Search Request For Quote (RFQ)

http://www.sewp.nasa.gov/contract_info.shtml

http://www.sewp.nasa.gov/info/dd350.shtml

http://www.sewp.nasa.gov/info/ordering.shtml

http://www.sewp.nasa.gov/cgi-bin/vendorcontacts.pl

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Contact Information

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SEWP customer service contacts

Web www.sewp.nasa.gov 24x7x365

E-mail [email protected] Get answers within 24 hours

Helpline 301-286-1478 Mon–Fri, 7:30 AM–6:00 PM ET

Fax 301-286-0317 Fax orders

E-mail Orders

[email protected] E-mail orders

Mail Mailstop 704, NASA GSFC, Greenbelt, MD 20771

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The SEWP Management team

Program Mgr. / CoTR Joanne Woytek 301-614-7128 [email protected]

Staff Program Manager Willette Allen 301-286-1478 [email protected]

Customer Service Manager Dawn Canty-Sanders

301-286-1478 [email protected]

Applications Manager Al Marshall 301-286-1478 [email protected]

Systems Manager Randi Gidderon 301-286-1478 [email protected]

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Thank You!

V. 06/30/06