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NOTE: This manual was updated October 4, 2021
Shaded sections highlight significant additions or changes from the previous
version.
INTRODUCTION The World Management Services, LLC (WMMS) QA Manuals are titled Supplemental Manuals. There are three
separate Supplemental Manuals. The Supplemental Manuals are separated by product categories.
• Supplemental Manual Furniture & Lighting – this manual is for vendors who manufacture furniture and home
lighting/lamps.
• Supplemental Manual Softlines & Hardlines – this manual is for all other vendors (excluding food and
beverage).
• Supplemental Manual Food & Beverage – this manual is for all food and non-alcoholic beverage vendors.
The Supplemental Manuals were created so vendors could easily locate requirements applicable to the product category
they produce. The Supplemental Manuals are in conjunction with our Vendor Guide. Your acceptance of our Vendor
Guide noted on page 3 of the Vendor Guide includes your acceptance of the Supplemental Manuals. All Supplemental
Manuals can be found on our Vendor Relations website.
All products sold to WMMS, must be produced in accordance with all United States Federal, State, and local regulations.
This manual is a general guide only and may not be complete. It is the vendor’s responsibility to thoroughly understand
and comply with all applicable regulations to ensure that all manufactured products meet the necessary requirements. It
is also the vendor’s ultimate responsibility to stay current with any updates and changes to all laws and
regulations as well as our quality standards.
Amendments to this manual can be found on our Vendor Relations website. The link to the website and the user ID and
password is located at the bottom of every page of this manual. We reserve the right to amend the terms of the
Supplemental Manuals as needed. Therefore, all vendors should regularly check the Vendor Relations website for
updates.
The Supplemental Manuals may contain color coded information. Viewing the manuals through electronic or printed
media may require color output capability.
NOTE: Many of the requirements listed in this manual were previously listed in our Vendor Guide. Shaded sections
highlight significant additions or changes from the previous version.
TABLE OF CONTENTS
1. MERCHANDISE REQUIREMENTS Sample Policy …………….………………………………………………................................1-1
Packaging Requirements ........................................................................................................... 1-1
“Best By” Date – Labeling Requirements ................................................................................. 1-2
Labeling - Weights and Measures Policy................................................................................... 1-3
Perishable Service / Perishable Freight ...................................................................................... 1-4
Bioterrorism Preparedness & Response Act of 2002 ................................................................. 1-4
Carton Marking Instructions ...................................................................................................... 1-4
2. REGULATORY REQUIREMENTS Safety (FDA, GMP) Requirements ............................................................................................ 2-1
Key Labeling Points Guideline - FDA ....................................................................................... 2-1
Allergens – Food Labeling Requirements .................................................................................. 2-1
QA Requirements – Third Party Testing ................................................................................... 2-1
Bisphenol-A (BPA) .................................................................................................................... 2-2
California Proposition 65 ........................................................................................................... 2-2
3. FOOD SAFETY MODERNIZATION ACT (FSMA) Food Safety Modernization Act (FSMA) .................................................................................. 3-1
Foreign Supplier Verification Program (FSVP) ........................................................................ 3-2
FDA Audit ................................................................................................................................. 3-3
4. DECLINING PAYMENT SCALE Declining Payment Scale ........................................................................................................... 4-1
APPENDICES Appendix A: Links for Federal and State Requirements .......................................................................A1
1. Merchandise Requirements – Food & Beverage
World Market Management Services, LLC 1-1 For updates to this manual, go to Supplemental Manual CONFIDENTIAL www.worldmarketcorp.com/vendor-relations/
Date: October 4, 2021 User ID: cp03 Password: cp03
Questions? Contact [email protected]
1. MERCHANDISE REQUIREMENTS
SAMPLE POLICY
Below are product category specific requirements. Refer to the Vendor Guide for general requirements.
▪ Documentation submitted with all food and beverage samples must include the Buyer name and department and
must be marked as “SAMPLE”. Samples received without this information will be disposed of. Please refer to
section 3 of our Vendor Guide for invoice requirements related to Customs clearance and other government
agencies.
▪ All food and beverage samples must be individually stickered or tagged with Vendor Style #, cost, vendor/contact
information, and SKU# (if available). Stickers or tags may be hand-written or printed.
▪ Arriving samples must clearly show Buyer/Assistant Buyer name, Department name or number, the word “Sample”,
and product description (not required, but strongly encouraged) on the outside of the carton.
Any questions regarding our Sample Policy should be directed to your WMMS Buyer.
PACKAGING REQUIREMENTS
Below are product category specific requirements. Refer to the Vendor Guide for general requirements.
Packaging
▪ Carton Strength: Food products are shipped palletized with other food products so must be able to withstand
significant weight/compression. Contact [email protected] if there is any question regarding the packaging
strength.
▪ Inner Cartons: Selling units must be securely contained within the inner cartons. Inner cartons will be palletized
with mixed product when sent to stores so must be able to withstand significant weight/compression. Contact
[email protected] if there are concerns with packaging strength.
▪ Carton/Case Closure: Carton/Case closure (taping or gluing) must be adequate enough to handle boxes throughout
the pick process. Cartons with tape that fails or seams that easily pop open when a box is handled will be reworked
and the vendor will be charged back for time and materials. This also applies to perforations on boxes or inner
cartons.
▪ Perforations: Cartons using perforations for openings must be able to withstand handling and weight compression
without popping open.
▪ Primary Packaging: All Primary Packaging or Food Contact Substances must be made of FDA approved materials.
See https://www.fda.gov/food/food-ingredients-packaging/packaging-food-contact-substances-fcs for more
information.
▪ Trays: Trays must have adequate height in comparison to the product to keep the product stable and contained
which is ideally one third of the height of the contained jar or bottle and must be shrink wrapped or well strapped to
securely hold contents. Inner carton markings still apply. See next bullets for strap and film requirements.
▪ Straps: Straps must be able to support the weight of the product when lifted or pulled. Though they are not meant
solely for handling, they are often used in this manner. If straps are not of adequate strength to support the gross
weight of the product(s), it is recommended to shrink wrap.
▪ Shrink Film: Film used for shrinkwrap to bundle bottles or jars or product on trays must be a minimum 4 mil and
securely contain the product within the tray. Items using this packaging often are grabbed by the side opening and
film should be able to withstand this handling without breaking or letting product loose.
▪ Slip sheets: Slip sheets are NOT required unless absolutely necessary for product stability.
▪ Corner/Edge protection on pallets: Corner and/or edge protection are NOT required unless absolutely necessary
for product stability.
▪ Corrugated Display Cartons: Corrugated display cartons, which contain retail units, intended to be placed directly
onto the shelves must be adequately protected to survive transit on a pallet containing other merchandise to the
stores. Note that other corrugated cartons of various sizes can potentially be stacked on top of these cartons. To
discuss your display carton program in further detail, please contact [email protected]
It is the vendor's responsibility to keep records of all food sample shipments
for 2 years.
1. Merchandise Requirements – Food & Beverage
World Market Management Services, LLC 1-2 For updates to this manual, go to Supplemental Manual CONFIDENTIAL www.worldmarketcorp.com/vendor-relations/
Date: October 4, 2021 User ID: cp03 Password: cp03
Questions? Contact [email protected]
▪ “Best By” date: All units, inner cartons and master cartons should be marked with the “Best By” date. Do not
confuse this requirement with the Date of Manufacture or Julian date.
*Note any packaging that requires repacking due to not being able to withstand the handling
and palletizing distribution environment will be charged back to the vendor for labor and
materials.
“BEST BY” DATE – LABELING REQUIREMENTS
FEFO (First Expired, First Out)
To abide by a FEFO policy, our distribution centers and stores must be able to clearly identify and read the expiration or
“Best By” date. Product is bought based on full code sell through capability; therefore, full invoice price will not be
paid for goods that are shipped with less than the guaranteed product life provided to the Buyer on the New Item form.
See Food Declining Payment Scale (Section 4). The guaranteed product life is the minimum guaranteed product life
remaining at the time of receipt at our DC.
Each shipment Best By date will be checked upon receipt. Items that are received with less than the guaranteed product
life and accepted by Buyer/Planner will incur an automatic $250 chargeback and will either be refused or paid for based
on the Food Declining Payment Scale (see Section 4). For goods that are shipped to us with less than the guaranteed
product life and refused, an incremental $250 RTV chargeback will be incurred. The following also applies by vendor
type:
▪ Collect vendors:
• It is the vendor’s responsibility to coordinate the return of this product to their warehouse with the carrier or
providing approval to dispose of the product and incur all associated costs via chargeback.
▪ Prepaid vendors:
• Goods shipped with 90 days or less of shelf life will be automatically refused and turned away at the dock by
our DC Receiving team. It is the vendor’s responsibility to coordinate the return of this product to their
warehouse with the carrier.
• Goods shipped with more than 90 days of shelf life will be received in at the dock but are subject to RTV if they
are shipped with less than the guaranteed product life.
Three strikes policy: After the 3rd shipment of goods with less than the guaranteed product life, the automatic
chargeback incurred will increase to $500.
Format
All food items must have an expiration date expressed as “Best By” or similar wording followed by a date in
month/day/year format. If using only month and year, month must be expressed or abbreviated in English (such as
June/06). Please note that if the date is June '06, June 1st will be considered the expiration date, not June 30th.
Placement
The "Best By" date can be stamped, stickered, or inkjet printed on each item and carton (including inner and outer
carton) regardless of other marking (manufacture date, lot codes, etc.) and must be IN ADDITION to any other codes
required by law. No additional payment will be made for this "Best By" date labeling.
Merchandise without a clearly human readable “Best By” date marked will not be accepted, or alternatively, vendors will
be charged all labor, materials, and administrative costs for application of a "Best By" sticker in our warehouse.
Mixed Expiration Dates
Product shipped within the same PO with mixed expiration dates must not exceed 3 months between the earliest and
latest expiration dates.
1. Merchandise Requirements – Food & Beverage
World Market Management Services, LLC 1-3 For updates to this manual, go to Supplemental Manual CONFIDENTIAL www.worldmarketcorp.com/vendor-relations/
Date: October 4, 2021 User ID: cp03 Password: cp03
Questions? Contact [email protected]
Pallets placards must indicate this using the word “MIXED” as well as a listing of all applicable SKUs and “Best By”
dates. Product must also be separated with colored tags or kraft paper slipsheets to minimize sorting done by the
receiving teams.
Exceeding 3 months expiration dates for product within 1 PO and any excessive time used to sort mixed expiration dates
are subject to a $250 offset fee as well as applicable labor charges.
For SHIPPERS, the earliest expiration date of any included product must be the date used for carton marking purposes.
LABELING - WEIGHTS AND MEASURES POLICY
The laws regarding accuracy in labeling of Net Quantity Statements are far less tolerant and far more stringently enforced
in the United States than in other countries. We are responsible to all Federal, state, county government agencies
regarding all products we purchase and display in our stores. As our company is based in California, we use the very
strict California standard of weights and measures for all of our stores. Regardless of weights and measures tolerances in
your country (countries) of origin, including EU, we maintain a policy of 100% compliance with Federal, State and
County regulations. Products must weigh, net of all packaging, at stated weight. There are no exceptions. Vendors
will be issued an Expense Offset Fee for non-compliance (see Vendor Guide section 6).
Policy regarding Weights and Measures infraction
We maintain a “Zero Tolerance” policy. Regardless of plus or minus “tolerances” in other countries, we expect to
maintain 100% compliance with all Federal, State and County guidelines. There are no exceptions. We have instituted a
policy of aggressively examining and weighing all applicable shipments as they arrive in our warehouse. Actual weights
will be checked against the statement of net contents on the label using NIST Office of Weights and Measures
standardized test procedures for calculating error. Standards for moisture loss, etc. are included in this calculation.
Vendors will be contacted for product found to be underweight (either at point of receipt or at a later date) to
determine next steps (can be destroyed, returned, re-labeled at the vendors’ expense (see Vendor Guide section 6,
etc.). Product will undergo multiple tests to confirm actual net weight.
Payment may be suspended or not be made on any shipment of short-weight goods based on the plan of action
determined. If the shipment was prepaid, that amount will be deducted from the next invoice. In addition, all costs (such
as fines levied against us, loss of sales due to out-of-stock or short stock situations, labor for re-work, legal fees, etc.)
associated with a weights and measure violation will be charged back directly to the vendor.
What is the “Weights and Measures” agency? Each county in each state in the US has an Office of Weights and Measures that has jurisdiction over any commodity
that is weighed, measured, or counted. The offices are responsible for assuring the accuracy of weights and measures.
This agency serves the people of each state by aggressively preserving and defending the measurement standards
essential in providing the citizens a basis of value comparison and fair competition in the marketplace. What this means
is that they aggressively monitor the weights of packages to make sure that the stated weight is what is in fact inside.
What triggers “enforcement”?
When WMMS has packages on the selling floor that are deemed underweight by an officer working for Weights and
Measures, a violation can result. Depending on the number of violations and their severity, these citations can result in
significant fines (beginning as high as $10,000 and increasing with frequency), and/or criminal prosecution and
imprisonment.
To prevent compliance violations in labeling weights and volume:
▪ Vendors must overfill packages to accommodate for any shrinkage that may occur in transit, in storage or while on
the shelf in the stores.
▪ The net weight of the product must remain at or above stated net weight for the entire shelf life of the product. Net
weight (under US law) is the weight of an item less all packaging.
Non-compliant vendors:
1. Merchandise Requirements – Food & Beverage
World Market Management Services, LLC 1-4 For updates to this manual, go to Supplemental Manual CONFIDENTIAL www.worldmarketcorp.com/vendor-relations/
Date: October 4, 2021 User ID: cp03 Password: cp03
Questions? Contact [email protected]
▪ Our relationship with a non-compliant vendor will be reviewed and possible termination will result if immediate
steps are not taken to resolve the problem.
▪ Vendors will be issued an Expense Offset Fee for non-compliance (see Vendor Guide section 6).
PERISHABLE SERVICE / PERISHABLE FREIGHT
Merchandise which is susceptible to freezing during winter or melting during summer should be shipped in protective
service. If the food and/or beverage item is temperature controlled, note on the bill of lading the acceptable temperature
range that must be maintained for this product. Indicate "protect from freezing" or "protect from heat" (whichever
applies) on your bill of lading and carton markings.
BIOTERRORISM PREPAREDNESS & RESPONSE ACT OF 2002
Vendors selling consumables (food items, candy, chewing gum, pet food, beverages, etc.) must comply with all
provisions of the Public Health Security and Bioterrorism Preparedness and Response Act of 2002, and any subsequent
changes to that act. For further information, go the FDA’s website: https://www.fda.gov/.
CARTON MARKING INSTRUCTIONS
Carton Marking Requirements
Unless otherwise noted, all cartons must be marked on at least 2 sides of every carton and should be printed with a
suggested minimum of 1” lettering. When using small cartons, the text may be printed in smaller lettering as long as it’s
legible, however we do suggest utilizing the largest face of the carton to achieve as close to 1” lettering as possible.
Handwritten carton markings will NOT be accepted. Vendors will be issued an Expense Offset Fee for non-compliance
(see Vendor Guide section 6).
FOOD CARTON / CASE - MARKINGS REQUIREMENTS - the following requirements are acceptable for all food
cases (inner and master cartons)
▪ Bar code or UPC/EAN number
▪ Item description
▪ # of selling units in the case
▪ “Best By” date (must be included on each individual item, inner carton & master carton)
▪ WMMS SKU# (mandatory)
▪ WMMS P.O. Number (not mandatory but strongly encouraged).
HOLIDAY / SEASONAL CARTON - MARKING REQUIREMENTS: In addition to the markings described in this
section, all seasonal items must bear seasonal case labels (on master and inner cartons). We have implemented
markings for Easter, Halloween, and Hanukkah in addition to our existing markings for Christmas. Complete
instructions and artwork are found on our Vendor Relations website. If you have additional questions, contact
2. Regulatory Requirements – Food & Beverage
World Market Management Services, LLC 2-1 For updates to this manual, go to Supplemental Manual CONFIDENTIAL ww.worldmarketcorp.com/vendor-relations/
Date: October 4, 2021 User ID: cp03 Password: cp03
Questions? Contact [email protected]
2. REGULATORY REQUIREMENTS
SAFETY (FDA, GMP) REQUIREMENTS
All vendors must guarantee that no material or component delivered to us is adulterated, misbranded or has been
processed, stored or transported under unsanitary conditions which would constitute a violation of Federal, State or Local
food regulations. Pesticides used during the production of products must be approved by the Environmental Protection
Agency (EPA) and used in accordance with all U.S. Government regulations.
Each shipment must be in compliance with all stated labeling specifications and USFDA nutritional requirements (unless
exemption proof is provided). The vendor agrees to process, warehouse, and transport all raw materials under conditions
that comply with current Good Manufacturing Practices. In the event that goods do not meet FDA requirements, the
vendor will be responsible for either:
▪ Assuming all costs for bringing goods into compliance (if possible).
▪ Accepting a return of goods at the vendor's expense plus any additional penalties.
▪ Approval of destruction of property (and payment of associated costs) if return is more costly than destruction.
KEY LABELING POINTS GUIDELINE - FDA
All vendors must comply with current FDA labeling guidelines. To make sure products are in full compliance, please go
to:
https://www.fda.gov/Food/GuidanceRegulation/GuidanceDocumentsRegulatoryInformation/LabelingNutrition/ucm2006
828.htm
Nutrition Facts Panel (NFP)
All vendors must comply with current NFP guidelines. To make sure products are in full compliance, please go to:
https://www.fda.gov/food/food-labeling-nutrition/changes-nutrition-facts-label
ALLERGENS – FOOD LABELING REQUIREMENTS
All vendors must comply with current FALCPA (Food Allergen Labeling and Consumer Protection Act) requirements.
To review FALCPA requirements, please go to:
https://www.fda.gov/food/guidanceregulation/guidancedocumentsregulatoryinformation/allergens/ucm106187.htm
QA REQUIREMENTS – THIRD PARTY TESTING
Items must meet all Federal, State, and local requirements. It is the vendor’s responsibility to be aware of and to meet
all legal requirements as well as WMMS quality expectations.
Additional items included with a food or beverage item such as but not limited to: toys, hardlines (serveware, bakeware,
glass, ceramic, etc.), softlines (napkins, oven mitts, placemats, etc.) must be tested through our nominated third party lab,
Bureau Veritas (BV), to ensure they meet all state and federal requirements. Please refer to the Vendor Guide and the
Supplemental Hardlines and Softlines Manuals for complete details on our testing requirements. Contact
[email protected] if you have questions.
Testing Policy-CA Proposition 65 Private Label and Direct Import products (of which WMMS is the U.S. consignee) will be requested to provide product
test reports from an ISO 17025 certified laboratory for certain product categories to show compliance to safe harbor
levels outlined in 60-day notices or recent consent judgments.
For more information regarding CA Proposition 65, see the following Regulatory section.
2. Regulatory Requirements – Food & Beverage
World Market Management Services, LLC 2-2 For updates to this manual, go to Supplemental Manual CONFIDENTIAL ww.worldmarketcorp.com/vendor-relations/
Date: October 4, 2021 User ID: cp03 Password: cp03
Questions? Contact [email protected]
REGULATORY
Bisphenol-A (BPA)
In addition to all regulatory restrictions on the use of Bisphenol-A (“BPA”), WMMS corporate policy prohibits the use
of BPA regardless of where sold in:
▪ Any reusable food or beverage containers.
• Reusable food or beverage container means any receptacle for storing food or beverages, including, but not
limited to, sports bottles, thermoses, tumblers and storage containers.
California Proposition 65
Vendors must comply with the requirements of California’s Safe Drinking Water and Toxic Enforcement Act of 1986
better known as Proposition 65 (“Prop 65”). Complete information can be found at: https://oehha.ca.gov/proposition-65
There are multiple ways to comply:
▪ Ensure the Product does not contain any listed chemical in an amount greater than the published minimum allowable
Safe Harbor Exposure Level; OR
▪ Ensure the Product contains less than a determined amount of a restricted chemical. This amount is usually
determined as a result of a legal settlement in which a Vendor or a group of Vendors are named parties; OR
▪ Add a warning label to the Product/packaging.
The Proposition 65 warning requirements for products sold in California changed in August 2018. Under the new
regulations, your company is responsible to place warnings on any product that you sell WMMS that does not comply
with the limits for chemicals listed under Proposition 65. You can find information about Proposition 65 and its required
warnings at: https://oehha.ca.gov/proposition-65/general-info/proposition-65-plain-language.
If any products you sell to WMMS require warnings under Proposition 65, your company must label each individual
unit according to the guidance provided in the above link. WMMS will not be responsible for posting Proposition 65
warning signs in our stores and, you may not send us warning labels for WMMS to apply ourselves for any products you
supply WMMS. All required warnings must be placed on the product by the vendor prior to shipping.
If your product will be shipped to WMMS with a Proposition 65 warning, all vendors are required to notify WMMS
prior to the product shipping to WMMS for the first time. All applicable vendors will provide the following to WMMS
by email to [email protected]
▪ Photos of the warning you have affixed to your products. This information will be used for our website.
• One photo must be a clear shot of the label itself.
• The second photo must show a full shot of the product including the warning. This allows us to see where you
have placed the label on the product.
▪ The subject line of your e-mail must state: Prop 65 Warning WM SKU # _________ (LIST ALL APPLICABLE
WM SKU NUMBERS).
All products sold to WMMS must be in full compliance with Proposition 65 (see Vendor Guide, section 7). You
should be testing your products to ensure that they comply. If you do not have test results on file confirming compliance,
WMMS has a partnership with Bureau Veritas (BV) that provides vendors a reduced rate for items tested under the
WMMS program. If you need information in regard to testing your products with BV, please contact [email protected].
It is important that you become familiar with California Proposition 65 and its requirements. Please direct questions to
For a current list of Proposition 65 chemicals, go to: https://oehha.ca.gov/proposition-65/proposition-65-list. To monitor
an evolving list of products with Proposition 65 60-day notices, go to: https://www.oag.ca.gov/prop65/60-day-notice-
search
3. Food Safety Modernization Act – Food & Beverage
World Market Management Services, LLC 3-1 For updates to this manual, go to Supplemental Manual CONFIDENTIAL www.worldmarketcorp.com/vendor-relations/ Date: October 4, 2021 User ID: cp03 Password: cp03
Questions? Contact [email protected]
3. FOOD SAFETY MODERNIZATION ACT (FSMA)
This section outlines the requirements for vendors of food for human and animal consumption (“Food”). Vendors are
required to comply with the U.S. Federal Food, Drug & Cosmetic Act (“Act”) and all related regulations, directives, and
guidance documents. Vendors must monitor for amendments to the Act and FDA regulations including amendments to
the Act through the Food Safety Modernization Act (“FSMA”). By shipping Food to WMMS, vendors confirm and
certify that they are in compliance with all requirements of the Act and FSMA. Please note that the requirements below
apply to manufacturers, importers, and distributors of Food. Manufacturers, importers and distributors of Food must
ensure that their suppliers adhere to the requirements below as well.
Food Safety and Modernization Act (FSMA)
All vendor manufacturing facilities are required to comply with the FSMA Final Rule for Preventive Controls for Human
Food by their company’s respective compliance date. Information on the PC Rule can be found at:
https://www.fda.gov/food/guidanceregulation/fsma/ucm334115.htm. Requirements for Preventive Controls consist of,
but are not limited to:
▪ Maintaining a Food Safety System that includes HACCP, as applicable, that identifies potential hazards, addresses
through documented preventive controls, and in the event of failure implements documented and verified corrective
actions and system validation specific to WMMS products
▪ Verifying preventive controls and process implementation where appropriate
▪ Conducting a hazard analysis (likely and foreseeable microbiological, chemical and physical risks) for all SKUs sold
to WMMS
▪ Designating an appropriately trained and designated Preventive Control Qualified Individual (“PCQI”) to design,
implement, and monitor the food safety system
▪ Implementing Preventive controls (defined, documented, and managed)
▪ Developing, validating and verifying Corrective Action Plans
▪ Maintaining documented Recall Procedures
▪ Following Current Good Manufacturing Practices (“CGMP”) outlined in 21 CFR 117, subpart B, including, but not
limited to:
• Personnel-Disease control, Cleanliness
• Plant and grounds-Site maintenance, Plant construction and design
• Sanitary operations-General Maintenance, Substances used in cleaning and sanitizing; storage of toxic
materials, Pest control, Sanitation of food-contact surfaces, Storage and handling of cleaned portable equipment
and utensils
• Sanitary facilities and controls-Water supply, Plumbing, Sewage disposal, Toilet facilities, Hand washing
facilities, Rubbish and offal disposal
• Equipment and Utensils.
o Processes and Controls-General, Raw materials and other ingredients, manufacturing operations.
o Warehousing and distribution
o Holding and distribution of human food by products for use as animal food
o Defect Action levels
Additional Food Guidelines
All vendors must follow the below guidelines when supplying Food to WMMS:
▪ Maintain a valid FDA Food Facility Registration for each location manufacturing, processing or holding Food
(“Registered Facility”).
▪ Any Food shipped to WMMS must not be adulterated or misbranded within the meaning of the Act, and an article
which may not, under the provisions of section 402 and 403 of the Act, be introduced into interstate commerce.
▪ Domestic distributors and importers must develop, document, implement and maintain a Foreign Supplier
Verification Program (FSVP) for Food imported into the United States consistent with the requirements for FSMA
for importers.
▪ Import vendors must comply with documentation requests to comply with WMMS’s FSVP.
3. Food Safety Modernization Act – Food & Beverage
World Market Management Services, LLC 3-2 For updates to this manual, go to Supplemental Manual CONFIDENTIAL www.worldmarketcorp.com/vendor-relations/ Date: October 4, 2021 User ID: cp03 Password: cp03
Questions? Contact [email protected]
▪ Time sensitive products must contain a “Use By” or “Best if Used By” date as applicable; vendor must have
microbiological, shelf stability/shelf life, or other supporting data to validate the “Use By” or “Best If Used By”
date.
▪ All import vendors must have a valid GFSI certified audit when supplying product to WMMS. See
http://www.mygfsi.com/ for more information. WMMS encourages all vendors to obtain GFSI Certification.
WMMS Foreign Supplier Verification Program (FSVP)
In accordance with FSMA Final Rule on Foreign Supplier Verification Programs (FSVP) for Importers of Food for
Humans and Animals, WMMS’s FSVP will be conducted to confirm vendor compliance to the Final Rule for Preventive
Controls for Human Food.
This Program will pertain to Direct Import vendors who sell product where WMMS is an importer of food pursuant to
21 CFR §1.500 (“Direct Import”). Importer is defined as the U.S. owner or consignee of an article of food that is being
offered for import into the United States. If there is no U.S. owner or consignee of an article of food at the time of U.S.
entry, the importer is the U.S. agent or representative of the foreign owner or consignee at the time of entry, as confirmed
in a signed statement of consent to serve as the importer under this subpart.
NOTE: Domestic Import Vendors (Product sourced by WMMS but imported through a domestic shipping partner who
is the importer of record/U.S. owner or consignee) must conduct their own internal, documented FSVP as required by the
FSMA. Any requests for supporting documentation must be immediately ready and provided upon request.
FSVP Process
The FDA’s Foreign Supplier Verification Programs for Importers of Food for Humans and Animals Final Rule 21 CFR
§1500 et. seq. (FSVP Final Rule) generally requires importers of Food to verify that overseas suppliers are
manufacturing Food in compliance with the PC Final Rule. Product cannot be shipped until FSVP process is conducted.
All current Import vendors must complete the WMMS FSVP Survey to document their company and factory
information. Surveys can be accessed in the following link: https://costplusworldmarket.quickbase.com/db/bm3nica6r.
The following outlines WMMS’s FSVP process and requirements:
▪ Copies of required GFSI certified audits and certificates in English will need to be uploaded with the survey.
Information and documentation will be reviewed as necessary. Vendors will be contacted if the WMMS QI needs
additional information.
▪ A copy of the Hazard Analysis per SKU/product category developed by the supplier’s designated PCQI must be
uploaded with the survey. The information will be reviewed by merchandising and WMMS’s QI. Vendors will be
contacted if the WMMS QI needs additional information.
▪ WMMS QI will request additional process or product verification or documentation as needed after a review of the
SKU(s) risk profile or in the event of a corrective action.
▪ FSVP Surveys must be completed when the following conditions occur:
• A new food vendor is on-boarded with WMMS
• An existing food vendor is using a new food factory
• An existing food factory is producing a new product category for WMMS
Vendors will be issued a chargeback for non-compliance (see Vendor Guide section 6).
Documentation of this process will be kept for at least 2 years. Evaluation of SKUs can occur as often as necessary
due to product safety concerns or global issues. WMMS’s QI may request additional SKU and/or factory
information at any time to comply with the FSVP.
3. Food Safety Modernization Act – Food & Beverage
World Market Management Services, LLC 3-3 For updates to this manual, go to Supplemental Manual CONFIDENTIAL www.worldmarketcorp.com/vendor-relations/ Date: October 4, 2021 User ID: cp03 Password: cp03
Questions? Contact [email protected]
Cost
Vendors are solely responsible for any costs associated with third-party verification or laboratory testing, label review or
auditing as deemed appropriate for their products. WMMS reserves the right to request third-party verification and
laboratory testing, label review, and audits as needed to document vendor’s compliance with WMMS’s FSVP.
If Vendors have questions regarding WMMS’S FSVP please email [email protected].
FDA Audit
In the event of an FDA audit, vendors are responsible to have their PCQI or equivalent representative available to
provide any requested safety documentation or records to WMMS QI. The FDA has indicated documentation must be
provided within 24 hours of their request. Any possible fines incurred due to any delays will the responsibility of the
vendor.
4. Declining Payment Scale – Food & Beverage
World Market Management Services, LLC 4-1 For updates to this manual, go to Supplemental Manual CONFIDENTIAL www.worldmarketcorp.com/vendor-relations/ Date: October 4, 2021 User ID: cp03 Password: cp03
Questions? Contact [email protected]
4. DECLINING PAYMENT SCALE
Any product that falls in two ranges, the lower guaranteed product life range will apply. This scale is applied to all
domestic and imported products. Items will be judged upon the guaranteed product life at time of receipt stated on the
new item form, not on total months of shelf life at time of production. Contact your WMMS buyer with any
questions.
Items that are received with less than the guaranteed product life will incur an automatic $250 chargeback. The
below payment percent by guaranteed product life range will be applied after this $250 reduction.
Code Status for items with >24 months
Guaranteed Product Life remaining at time
of receipt
Payment Percent Comment
<2 months short upon receipt 85% Buyer Can Refuse
2 - 4 months short upon receipt 75% Buyer Can Refuse
4 - 8 months short upon receipt 50% Buyer Can Refuse
8 - 12 months short upon receipt 25% Buyer Can Refuse
>12 months short upon receipt or less than 1
year of shelf life
0% Buyer Can Refuse
Code Status for items with 18 - 24 months
Guaranteed Product Life remaining at time
of receipt
Payment Percent Comment
<1 months short upon receipt 85% Buyer Can Refuse
1 - 4 months short upon receipt 75% Buyer Can Refuse
4 - 6 months short upon receipt 50% Buyer Can Refuse
6 - 9 months short upon receipt 25% Buyer Can Refuse
>9 months short upon receipt 0% Buyer Can Refuse
Code Status for items with 12 - 18 months
Guaranteed Product Life remaining at time
of receipt
Payment Percent Comment
<2 weeks short upon receipt 85% Buyer Can Refuse
2 - 6 weeks short upon receipt 75% Buyer Can Refuse
6 - 12 weeks short upon receipt 50% Buyer Can Refuse
12 - 16 weeks short upon receipt 25% Buyer Can Refuse
>16 weeks short upon receipt 0% Buyer Can Refuse
Code Status for items with 9 - 12 months
Guaranteed Product Life remaining at time
of receipt
Payment Percent Comment
<1 weeks short upon receipt 85% Buyer Can Refuse
1 - 4 weeks short upon receipt 75% Buyer Can Refuse
4 - 8 weeks short upon receipt 50% Buyer Can Refuse
8 -12 weeks short upon receipt 25% Buyer Can Refuse
>12 weeks short upon receipt 0% Buyer Can Refuse
Code Status for items with 6 - 9 months
Guaranteed Product Life remaining at time
of receipt
Payment Percent Comment
<1 week short upon receipt 85% Buyer Can Refuse
1 - 2 weeks short upon receipt 50% Buyer Can Refuse
2 - 4 weeks short upon receipt 25% Buyer Can Refuse
>4 weeks short upon receipt 0% Buyer Can Refuse
Code Status for items with 5 - 6 months
Guaranteed Product Life remaining at time
of receipt
Payment Percent Comment
<1 week short upon receipt 50% Buyer Can Refuse
1 - 2 weeks short upon receipt 25% Buyer Can Refuse
>2 weeks short upon receipt 0% Buyer Can Refuse
APPENDIX A: Links For Federal and State Requirements
World Market Management Services, LLC A-1 For updates to this manual, go to Supplemental Manual CONFIDENTIAL www.worldmarketcorp.com/vendor-relations/
Date: October 4, 2021 User ID: cp03 Password: cp03
Questions? Contact [email protected]
LINKS FOR FEDERAL AND STATE REQUIREMENTS
Disclaimer: We require that all merchandise meet all Federal, State, and Local U.S. laws and regulations, as well as
our expectations for product quality and packaging. The below list of Federal and State regulations is a general
guide only and may not be complete. It is the vendor/agent’s ultimate responsibility to be aware of all laws and
regulations and to stay current with any updates and changes to all of the above.
Topic Requirement Reference Description
California Proposition 65
California Health and Safety Code,
Division 20 Miscellaneous Health and
Safety Provisions, Chapter 6.6,
“Safe Drinking Water and Toxic
Enforcement Act of 1986”,
Sec 25249.13
https://oehha.ca.gov/proposition-65
Establishes rule requiring warning labels for
products containing lead, cadmium, or other
listed substances.
Toxic in Packaging
Model Toxic in Packaging Legislation
www.toxicsinpackaging.org
Regulates the heavy metals content (lead,
cadmium, mercury and hexavalent chromium) of
packaging materials, including cartons,
wrapping, and tape.
Suffocation Warning for Plastic Bags http://www.ppai.org/media/1811/pr-bp-
plastic-bag-warning-labels.pdf
Required suffocation warning labels for plastic
bags (Various States)