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Share & Share Alike: How Texas Libraries (Big & Small) Can Make Resource Sharing More Effective Nora Dethloff, University of Houston Ryan Litsey, Texas Tech University

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Share & Share Alike:How Texas Libraries (Big & Small) Can Make Resource Sharing More Effective

Nora Dethloff, University of HoustonRyan Litsey, Texas Tech University

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• ILL as “small” task; one person• 10 – 15 requests per week• Knew patrons REALLY well• Knew requests by patron name• Knew where every request was• Speed was not a major focus

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• 4.5 FTE, 10 student assistants• ≈ 1200 requests per week

• Refer to requests by numbers (TN or ILL)• When all goes right, I don’t see the request at all

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• 7.5 FTE, 14 student assistants• ≈ 1400 requests per week

• Refer to requests by numbers (TN or ILL)• When all goes right, I don’t see the request at all

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Image: flickr.com/photos/jesssseeee/4829566733/

It’s all about

the TAT

(Turn Around Time)

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There are a lot of us…

We’re very process-oriented

We streamline / automate whatever we can

We think everyone is like us – Sorry!

Use the systems to your advantage:- Unit email is better than a personal email (phone too!)- Online request form is better than an ALA request - Check the OCLC Policies Directory or our Lending web

pages

Image: flickr.com/photos/dsuniaga/4980023445/

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Moby Dick?

OCLC 118712

1 !

I speak ILLish

• OCLC Accession #s• Transaction Numbers

(TN)

• ILL Numbers • OCLC Symbols (TXH)

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Getting to know you...

• Up-to-date policies directory

• Complete constant data

• Email

• Web pages

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And now…

The Technical Part

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Technology can help us

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There are several technologies that can help large and small libraries work together

• Odyssey standalone• OCLC article Exchange• Worldcat.org• ILLiad – Lending WebPages

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Odyssey standalone• Odyssey standalone is a free version of the

document delivery software used by ILLiad libraries

• This helps you both send and receive ILL requests in a format familiar to academic libraries

• More info can be found here:– http://www.atlas-sys.com/odyssey/– http://workflowtoolkit.wordpress.com/odyssey-st

andalone/

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• OCLC article exchange is a web based file drop service that comes with your subscription to OCLC

• Using article exchange can allow you to easily deliver files to a central server

• It will also generate an email that can be sent to the lending library with secure log in information

• More info can be found here:– http://www.oclc.org/resourcesharing/features/articleex

change/default.htm

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• Larger libraries are looking for easily identifiable information to process requests in bulk

• Worldcat.org can provide some of those key details

• The first is the OCLC number

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• Most large academic libraries use ILLiad

• The use of ILLiad means you do not have to fill out an ARL form

• These schools have specific request pages for outside requests, they are called the lending WebPages

• You can access these pages by contacting the lending library

Lending WebPages

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Technologies that are difficult for

large libraries to handle

• Faxed requests• ALA forms• Ariel requests

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What’s your story?

[email protected]

[email protected]

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Thank you!