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Share & Share Alike:How Texas Libraries (Big & Small) Can Make Resource Sharing More Effective
Nora Dethloff, University of HoustonRyan Litsey, Texas Tech University
• ILL as “small” task; one person• 10 – 15 requests per week• Knew patrons REALLY well• Knew requests by patron name• Knew where every request was• Speed was not a major focus
• 4.5 FTE, 10 student assistants• ≈ 1200 requests per week
• Refer to requests by numbers (TN or ILL)• When all goes right, I don’t see the request at all
• 7.5 FTE, 14 student assistants• ≈ 1400 requests per week
• Refer to requests by numbers (TN or ILL)• When all goes right, I don’t see the request at all
Image: flickr.com/photos/jesssseeee/4829566733/
It’s all about
the TAT
(Turn Around Time)
There are a lot of us…
We’re very process-oriented
We streamline / automate whatever we can
We think everyone is like us – Sorry!
Use the systems to your advantage:- Unit email is better than a personal email (phone too!)- Online request form is better than an ALA request - Check the OCLC Policies Directory or our Lending web
pages
Image: flickr.com/photos/dsuniaga/4980023445/
Moby Dick?
OCLC 118712
1 !
I speak ILLish
• OCLC Accession #s• Transaction Numbers
(TN)
• ILL Numbers • OCLC Symbols (TXH)
Getting to know you...
• Up-to-date policies directory
• Complete constant data
• Web pages
And now…
The Technical Part
Technology can help us
There are several technologies that can help large and small libraries work together
• Odyssey standalone• OCLC article Exchange• Worldcat.org• ILLiad – Lending WebPages
Odyssey standalone• Odyssey standalone is a free version of the
document delivery software used by ILLiad libraries
• This helps you both send and receive ILL requests in a format familiar to academic libraries
• More info can be found here:– http://www.atlas-sys.com/odyssey/– http://workflowtoolkit.wordpress.com/odyssey-st
andalone/
• OCLC article exchange is a web based file drop service that comes with your subscription to OCLC
• Using article exchange can allow you to easily deliver files to a central server
• It will also generate an email that can be sent to the lending library with secure log in information
• More info can be found here:– http://www.oclc.org/resourcesharing/features/articleex
change/default.htm
• Larger libraries are looking for easily identifiable information to process requests in bulk
• Worldcat.org can provide some of those key details
• The first is the OCLC number
• Most large academic libraries use ILLiad
• The use of ILLiad means you do not have to fill out an ARL form
• These schools have specific request pages for outside requests, they are called the lending WebPages
• You can access these pages by contacting the lending library
Lending WebPages
Technologies that are difficult for
large libraries to handle
• Faxed requests• ALA forms• Ariel requests
Thank you!