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Shelter Operations 1
Welcome to CERT Shelter Operations
Shelter Operations 2
Shelter Operations 3
Introductions
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CERT preparedness for a
disaster
pg. 4
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Red Cross7 Principles
pg. 6
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Red CrossCode of Conduct
pg. 7
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What do you plan to do
?
DISASTER HAPPENS
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Hazards
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Hazards
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People need a place to go
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People need a place to go
Collect them selvesGet informationMake plansMedical and psychological careFigure out their next moveHave a safe place to stay
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Evacuation center
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Unmet needs
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Unmet needs
A SAFE PLACE TO STAY
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Now we need a shelter
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What is a shelter?
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A place where people congregate to sleep, and care for them selves, and receive available assistance
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Hazards
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4 MODELS OF SHELTERS
• Red Cross managed• Red Cross partnered• Red Cross supported• Independent (pop up) shelters
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4 MODELS OF SHELTERS
Finances • Who will pay for it all• Only those with agreements in
place or those who make agreements
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The beginnings of a shelter
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Hazards
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The beginnings of a shelter Open field, a parkEspecially true after a quake and people are not comfortable inside a building
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Hazards
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The beginnings of a shelter Next typeA person’s home or a hub of homes
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The beginnings of a shelterNext Community hallChurch facilityClub or civic group meeting hall
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The beginnings of a shelterNext / otherSchoolsVeteran's centersFair groundsAuditoriums Race tracksAirports / hangers
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Starting a shelter
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Starting a shelter
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Starting a shelterWe want to provide:safe placefoodmedical servicesinformation
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Starting a shelterProgress in a shelterRegular, nutritional, culturally appropriate & special needs mealsInformational updatesContact with other family membersPlay areas for children Meeting unmet needsSocial activities
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Starting a shelterGreat servicesBox lunches for people working different shiftsMailSchoolingVisiting medical servicesPet careWork programsTransportation
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Starting a sheltermost likely you won’t be getting to the top end of a shelter as a CERT person
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Where does CERT fit in?
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Where does CERT fit in?
Starting a pop up shelter after catastrophic eventHelping in someone else's shelter
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What will you do in a shelter?
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Hazards
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What will you do in a shelter?
CARE FOR THOSE IN NEED
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The 3 R’s of sheltering
Respect for client
Rules
Routine
pg. 9
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RUNNING A SHELTER
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RUNNING A SHELTERImagine a disaster has happenedImagine your neighborhood is isolatedImagine your neighbors have lost homes Imagine they need a place to stayImagine you are the only one with shelter training
NOW WHAT?
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RUNNING A SHELTERusing ICSIncident command structure
who is in command?
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RUNNING A SHELTERShelter manager (Incident commander)
pg. 17
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RUNNING A SHELTEROperations:Registration pg. 19
Feeding pg. 21
Dormitory pg. 23
Health Care pg. 25
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RUNNING A SHELTERPlanningstaffing pg. 29
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Hazards
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RUNNING A SHELTERLogistics pg. 31
Ordering foodobtaining equipment
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RUNNING A SHELTERFinances pg. no reference
stays with manager, unless a large operationHow is everything going to be paid for
Client services pg. 27 additional services not necessarily relevant
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KEY RESPONSIBALITIES
• Manager ensures someone makes organizational chart pg. 33
• Who reports to whom
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You have opened a shelter
soon we’ll do that here
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You have opened a shelter
other considerations
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Hazards
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You have opened a shelter
other considerations
UNMET NEEDS
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UNMET NEEDSMost people have safe
space, food, beds, information, and more.
Who doesn’t?
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UNMET NEEDS pg. 11,12
Dietary restrictionsMobility impairedVisual difficultiesHearing disabilitiesAnimalsThose for whom English is not their primary languageDeaths from the event
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Look for those with unmet needs
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Let's go to work!!!
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More
?'s
