Sivakumar Ganapathy_Test Manager Profile

Sivakumar Ganapathy Test Manager Mobile: 847-141-1197

Sivakumar GanapathyTest Manager

Mobile: +1 847-414-1197Email: [email protected] Illinois

Experience Summary:

Presently working as Project Manager for Wipro Technologies, Schaumburg IL. Engineering Graduate with total experience of 10+ years in Software Testing field in which

8+ years experienced in Insurance domain. Expertise in Software Testing /QA in Insurance domain - Requirement Analysis, Test

Estimation, Resource planning, Test Strategy, Test Planning, Test bed design and Test Execution, Test Automation, Testing Solution, Testing processes & Testing tools.

Expertise in ETL testing, Hadoop Big Data Testing, Business Objects/Crystal reporting testing, Dashboard Testing, Insurance application testing, SOA testing and Database Testing.

Expertise in Test Management tools like HPQC, HP ALM, IBM Clear Quest, Bugzilla Tool Experienced in AQT, Aginity workbench, Auto sys, Work flow monitor, MQ Visual Editor and

SOUP UI Tools. Well acquainted with Testing Life Cycle Concepts & Process. Two years of Onsite (Spain) experience as Project Lead and managed 25 members team

with distributed geography. Handled Multiple Projects for different Geographic (Spain, UK, Swiss, Latin America and

USA). Experienced in Preparation of SOW & Work orders, Invoice generation for Billing. Working Experience in Agile, V Model and Water Fall Models & TM and FPP billing models. Good working experience in Customer Interfacing & People Management. Participate in Preparation of Proposal and Establish automation requirements for the Batch

& Interfaces test cases. Consistently maintaining High customer satisfaction rating of more than (6.5-7)/7 for all

project deliveries. Have worked for different clients in multiple locations, responsible for interaction with

stakeholders, gathering and documentation business requirements, strategy, planning and effort estimates for project delivery.

Has good capability to prioritize task/plan and execute for the entire team effectively Has managed tasks and resources with tight deadlines and proven to perform multi task

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mailto:[email protected]


Career Highlights:

Received “Outstanding Performance” award from Zurich North America customer Received “Continues Improvement in Test Process” award from Predictive modelling

customer Received “FATHER IN MY CAP” award from Wipro for consistence on time delivery. Worked for Zurich Insurance (Europe, LatAm, UK and USA) customer for 8years. Good Knowledge in Policy Holder, Underwriter, Claims, Finance, and Batch & Interfaces

streams in insurance domain. Identified as subject matter expert (SME) for underwriter (Zurich) Applications. Implemented Best Practices, Lessons Learnt in the project to improve the quality and

productivity. 1. Developed Batch automation approach in AS400 Personal Communication utility.2. Developed excel based SOA testing tool using VBA to generate the request XML,

send the request to web server and receive the response XMLs and compare the response with database.

3. Developed Test Case availability finder tool using excels VBA4. Developed formula based excel sheet for testing efforts estimation

Identified as supplier key personal (SKP) by Zurich Spain CoE customer.

Strengths:

Ability to drive initiatives end to end starts from Business Requirement to Delivery. A solid understanding of structured analysis techniques. Excellent communication skill to present points precisely and clearly. Good team leader and have excellent interaction skill to coordinate and work within a

team. Flexible in multitasking and assimilating new technologies. Ability to switch back and forth between different projects quickly and efficiently. Skilled at learning and understanding complex systems and explaining them clearly to

both highly technical and less experienced users.

Employment Details

Organization DurationWipro Technologies, Chennai. Sept 2007 – Till dateDot Com Infoway Pvt. Ltd, Chennai. Jun 2005 – Sep 2007

Educational Qualification

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Education Bachelor of EngineeringSpecialization Computer & ScienceYear of Graduation 2005University Anna University

Technical Skills

Domain Insurance and RetailPractice Application Testing, Database Testing, ETL

Testing, SOA Testing, Business Object Report Testing, Hadoop Big Data Testing

Test Management Tools HP Quality Center, HP ALM & IBM Rational Clear Quest, Bugzilla

Tools AQT(Advance Query Tool), Aginity workbench, SOUP UI, Auto sys, IBM MQ Explorer, Hue, Hive, HBase

Programming Language VBA, SQL, HQLDatabases SQL Server, DB2 9.1 & NetezzaOperating System Windows 98/XP/7 & Unix

Certification1. Certified Software Test Professional 2. Project Leader Certification Program3. Insurance 1014. Accessing Hadoop Data Using Hive5. Hadoop Fundamentals

Professional Experience:

PROJECT NAME Predictive Modelling ProgramINDUSTRY INSURANCECLIENT ZURICH NORTH AMERICAROLE TEST MANAGER

PROJECT SPECIFIC SKILLS

SOA Testing, ETL Testing, Application Testing, SOUP UI, IBM Rational Clear Quest, HP ALM, AQT (Advance Query Tool), Aginity workbench, Auto sys , Hue, Hive, HBase

DURATION MAR 2013 - till date

Synopsis:Zurich Insurance Group (Zurich) is a leading multi-line insurer that serves its customers in

global and local markets. With more than 55,000 employees, it provides a wide range of general insurance and life insurance products and services. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, including multinational corporations, in more than 170 countries.

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Predictive modeling is a process of forecasting probabilities and trends. Predictive modeling helps Zurich to Estimate the losses to set an appropriate price for a policy, appropriate claim handler assignment, identifying fraud and Studying customer retention.

Responsibilities: Responsible for end to end execution of the projects, including project initiation, project

planning and strategy, project effort and cost estimation, Staffing, project closure and support

Preparation of resources loading for new opportunity, SOW & Work orders, Invoice generation for Billing

Handling a team of 25 resources both offshore and onsite Responsible and involved from test requirements to delivery phase (Plan, Design SIT

and UAT ) for predictive modelling program implementation in Zurich American Insurance

Responsible for Tracking of program on budget and resourcing for existing project and new projects

Interacting with Business team to understand the requirements and flows of various trading system.

Work with other dependent applications for resolution of defects. Client Coordination and Test Management using Quality Center. Coordinate System, Integration, UAT testing and be responsible for the deliverables for

each phase Preparing and sending weekly testing status reports and Test Summary Reports

Environment:DB2, Netezza Database, Informatica, ETL, Business Objects, SQL, PL/SQL, Unix, IBM Rational Clear Quest, HP ALM, AQT (Advance Query Tool), Aginity workbench, Auto sys, Work flow monitor, Hortonwork Frameworks , Hue, Hive and HBase

PROJECT NAME Zurich North America warehouse (ZNAW)INDUSTRY INSURANCECLIENT ZURICH NORTH AMERICAROLE PROJECT LEADPROJECT SPECIFIC SKILLS ETL Testing, Reporting Testing, Application

Testing, IBM Rational Clear Quest, HP Quality Center, AQT (Advance Query Tool), Aginity workbench, Auto sys and Work flow monitor.

DURATION JAN 2011 – MAR 2013

Synopsis:ZNAW Release Management - The Transformation of Zurich Financial Back-Office Processing

project was launched to analyze current Zurich North America Corporate and Global data and process models and to propose a best approach to streamline, componentized and standardize these models within the financial scope to best position Zurich for stability, risk mitigation and future growth. The Financial Close Transformation (FCT) project will address immediate and strategic business needs associated with the financial close automation cycle from critical path source systems to SAP. The FCT project will analyze requirements and ensure architectural alignment with Corporate Center initiatives.

Responsibilities:

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Involved in requirement gathering and understanding the High level Design. Coordinating with client regularly Conducting test strategy workshops, test strategy planning, resource planning, test

estimations, test plan documentation, project scheduling. Supported data warehouse data integrity, ETL processing, and Reporting (BO). Design of High level Test Strategy of system based on the requirement. Task allocation to team members Onsite and Offshore co-ordination. Conducting Knowledge Sharing Sessions. Worked directly with end users to resolve issues Risk identification and Mitigation Logging and tracking of defects using Quality Center User acceptance testing support.

PROJECT NAMETechnology – Insurance Technology and Administration (TIA)

INDUSTRY INSURANCECLIENT ZURICH LATIN AMERICAROLE PROJECT LEADPROJECT SPECIFIC SKILLS Web & Desktop Application Testing, Database

Testing, Reporting Testing, HPQC, QTPDURATION DEC 2009 – DEC 2010

Synopsis:TIA Solution is a modular, integrated core insurance solution providing insurers with benefits

throughout the value chain. This package is supporting all lines of business, i.e., non-life, Commercial & private, Broker, Affinity, P&I, Life and Unit-link. Zurich has various systems for Brazil and Venezuela like eZurich, Sis web & DCS which are customized as per Zurich business requirement and connected to various service providers, legacy systems, Interface and TIA.The CoE main scope is to cover End To End functionalities integrated using Front Ends as main User Interface with other Interfaces, applications, legacies and TIA.

Responsibilities: Handling Multiple Projects in different locations (UK, Brazil, Venezuela, India) for testing co-

ordination of various application Preparation of SOW & Work orders, Invoice generation for Billing Responsible for Project execution, staffing plan, technical skill set requirements,

infrastructure requirements of a testing projects Prepare Risk based testing suite preparation for projects executed by my team. Coordinate System, Integration, UAT testing and be responsible for the deliverables for

each phase Accountable for communicating with all project participants regarding testing status,

including schedule, risks, issues, and potential impacts. Interacting with Business team to understand the requirements and flows of various trading

system

PROJECT NAME INFO2000INDUSTRY INSURANCECLIENT ZURICH FINANCIAL SERVICE, SpainROLE TEST LEADPROJECT SPECIFIC SKILLS Web & Desktop Application Testing, Database

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Testing, Reporting Testing, HPQC, QTPDURATION SEP 2007 - DEC 2009

Synopsis:Zurich Financial Service, a Zurich based company is among the leaders in the Insurance Domain providing services for different countries like UK, Germany, Spain and Swiss. ZFS has a highly competitive tool called INFO2000 for selling its Insurance products in the field of property and causality. This tool dealing with Quote & Buy, Policy creation & approval and Claim Processing, Payment, Recovery and Finance modules. This tool can be run through WEB portal called THIN client (Used by end user & Brokers) and Application on client machine called RICH client (Used by Zurich employee). The front end is developed in JAVA and Backend runs on I series – AS400.

Responsibilities: Responsible for Functionality testing of all the Batch/Interface functionalities across the

entire work stream. Analyzing the requirements for new modules. Participated in many technical review sessions in order to understand the requirements Interaction with developers, testers, project architects and management Integration, Regression and System testing on modules mentioned in both applications Testing and reporting the bugs found and tracking the bugs in HPQC. Preparation of Pre-design document for more than 10 functionalities. Modification of test cases, preparation of flow diagram for each test case. Involved in conducting sessions on Batch and Interface Pre-design document.

PROJECT NAME Auryn.comINDUSTRY RETAILCLIENT AURYNROLE TEST ENGINEERPROJECT SPECIFIC SKILLS Web Application Testing, Test Link, Bugzilla,

Xenu's Link SleuthDURATION JUL 2006 – SEP 2007

Synopsis:The Auryn.com is about e-shopping of stories and gifts. This project deals with customers

who browse the portal and chooses the item of his or her wish. Control panel is maintained by the Administrator including the Category, Subcategory, Products and the insertion and updates. After choosing the items credit verification is performed. Maintaining the entire product detail stock a new entry product is possible.Responsibilities:

Analyzing the specification with the Core Team. Preparing Test Plan for the Project. Preparing the Test Cases and Executing Test cases. Onsite Interaction with customers, SME on daily basis to update the status, clarifications,

developing new ideas on process and improvement Accountable for communicating with all project participants regarding testing status,

including schedule, risks, issues, and potential impacts. Metric collections and Analysis, Test summary Report preparation.

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Performed System testing, GUI Testing and Regression. Performed Functionality, Regression, System, and Integration testing. Coordinating with Development Team to discuss about Defects.

PROJECT NAME Correct-Results.comINDUSTRY RETAILCLIENT CORRECT RESULTROLE TEST ENGINEERPROJECT SPECIFIC SKILLS Web Application Testing, Test Link, Bugzilla,

Xenu's Link SleuthDURATION JUN 2005 – JUL 2006

Synopsis:Correct Result is an online betting project for the weekly football games. The players need to

register and are able to predict their scores of the football game for that week and are able to set up a mini league and ask for others to join the league and bet among them self. In Back End, the admin can able to add the weekly teams and update the results of the football match. An automatic point calculation is used to give points for the players who predicted the result for that week and the highest point scorer is able to withdraw their winning amount for that week.Responsibilities:

Understanding the client requirements and Functionalities Prepared the Test Cases by covering the entire projects functionality Updating the test cases to the latest enhancements/requirements of the application. Reported the bugs to the bug tracking system and prepared the bug reports Bug fix testing was done on different releases of the tool. Conducting Smoke Testing, Functional Testing, Regression Testing, System Testing and

Testing of Installation. Extensively performed Manual testing process to ensure the quality of the application.

Personal Details:

Date of Birth : 31-Jan-1982Age : 33Sex : MaleMarital Status : MarriedNationality : IndianVisa Type : H1B

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Sivakumar Ganapathy_Test Manager Profile