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Soft skill for Soft skill for successful career successful career Soft skills with special focus on Soft skills with special focus on ITES ITES Soft skill is the ability required Soft skill is the ability required and expected from persons for and expected from persons for finding a suitable job, its finding a suitable job, its maintenance and promotion maintenance and promotion

Softskill interpersonal skills

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Page 1: Softskill  interpersonal skills

Soft skill for successful Soft skill for successful careercareer

Soft skills with special focus on ITESSoft skills with special focus on ITES

Soft skill is the ability required and Soft skill is the ability required and expected from persons for finding a expected from persons for finding a suitable job, its maintenance and suitable job, its maintenance and promotionpromotion

Page 2: Softskill  interpersonal skills

Importance of soft skillImportance of soft skill

Soft skill are very importantSoft skill are very important To handle interpersonal relationsTo handle interpersonal relations To take appropriate decisionsTo take appropriate decisions To communicate effectively To communicate effectively To have good impression and To have good impression and impact to gain professional impact to gain professional developmentdevelopment

Page 3: Softskill  interpersonal skills

Communication skill as soft Communication skill as soft skillskill

• Communication skills form the Communication skills form the

corner stone of soft skillcorner stone of soft skill• Every human being has to essentially Every human being has to essentially

& effectively communicate with & effectively communicate with

othersothers• Effective communication is the Effective communication is the

hallmark of one’s education hallmark of one’s education

Page 4: Softskill  interpersonal skills

•The ability to speak The ability to speak fluently using the right fluently using the right word in the right order is word in the right order is an good communicationan good communication•Message using Message using appropriate vocabulary appropriate vocabulary and syntax form effective and syntax form effective communicationcommunication

Page 5: Softskill  interpersonal skills

Body languageBody language

Non verbal languageNon verbal languageFace is the index of the mind and it clearly Face is the index of the mind and it clearly displays the persons interestdisplays the persons interestBody language presents to the audience what we Body language presents to the audience what we feel & think about the particular matterfeel & think about the particular matter

Ex: Nodding one’s headEx: Nodding one’s headBody language (e.g, arms crossed, standing, Body language (e.g, arms crossed, standing, sitting, relaxed)sitting, relaxed)Emotion of the sender & receiver (e.g, speaking Emotion of the sender & receiver (e.g, speaking clearly, enthusiastic)clearly, enthusiastic)

Page 6: Softskill  interpersonal skills

Written communication SkillWritten communication Skill

Writing evaluates a person’s proficiency Writing evaluates a person’s proficiency indications, spelling grammar etc…indications, spelling grammar etc… Errors committed while writing circulars, Errors committed while writing circulars, reports & agenda considerably spoil the reports & agenda considerably spoil the image of the writerimage of the writer Good visual presentation using graphics, Good visual presentation using graphics, color, balanced design layout- adds so much color, balanced design layout- adds so much to written communication.to written communication. Keep handouts and other written materials Keep handouts and other written materials for your presentation.for your presentation.

Page 7: Softskill  interpersonal skills

Presentation SkillsPresentation Skills

Presentation skills include planning, preparation Presentation skills include planning, preparation & delivery of the message& delivery of the message

Making a formal speech is one form of Making a formal speech is one form of presentation presentation

Presentation skills can be broadly categorized Presentation skills can be broadly categorized into physical oral, & electronicinto physical oral, & electronic

Page 8: Softskill  interpersonal skills

Success in life depends on presenting ideas in an Success in life depends on presenting ideas in an appropriate manners appropriate manners

Look at the eyes of audience & speak in a Look at the eyes of audience & speak in a natural, conversational voicenatural, conversational voice

Appropriate voice will make the presentation Appropriate voice will make the presentation effective and interestingeffective and interesting

Ask for feed back from your audience about your Ask for feed back from your audience about your presentation & change accordinglypresentation & change accordingly

In presentation especially, stop occasionally to In presentation especially, stop occasionally to ask the audience understand what you have said ask the audience understand what you have said

Page 9: Softskill  interpersonal skills

Team WorkTeam Work

People of either gender, different age People of either gender, different age groups, qualification, status & skills work as groups, qualification, status & skills work as

a team with a common objective of a team with a common objective of accomplishing the taskaccomplishing the task

The success of any organization largely The success of any organization largely depends on in the coordinated efforts of its depends on in the coordinated efforts of its employeesemployees It mainly refers to the agreeableness & co-It mainly refers to the agreeableness & co-operation among the team membersoperation among the team members

Page 10: Softskill  interpersonal skills

Professional Professional ethicsethics

Professional ethics is the need of the hour in Professional ethics is the need of the hour in

IndiaIndia

When a person is at the work spot, he must When a person is at the work spot, he must

think of his work onlythink of his work only

He must put his heart & soul into the workHe must put his heart & soul into the work

Each employee is a organic part of the Each employee is a organic part of the

organization & must strive to contribute his mite organization & must strive to contribute his mite

to the successful functioning of the organizationto the successful functioning of the organization

Page 11: Softskill  interpersonal skills

Interpersonal SkillsInterpersonal Skills Man is a social animal & his success Man is a social animal & his success in life largely depends on his in life largely depends on his relationship & interaction with othersrelationship & interaction with others We must respect the views & We must respect the views & sentiments of others.sentiments of others. When we want to differ their views, When we want to differ their views, we must very politely give hints to we must very politely give hints to them without wondering their them without wondering their feelingsfeelings

Page 12: Softskill  interpersonal skills

Time & Stress ManagementTime & Stress Management

Prioritize the work & schedule your Prioritize the work & schedule your

time accordinglytime accordingly Impotent work should be allotted Impotent work should be allotted

more time & taken up firstmore time & taken up first Listening to classical music & Listening to classical music &

practicing Yoga will considerably practicing Yoga will considerably

reduce the physical,emotional & reduce the physical,emotional &

mental stress of an individualmental stress of an individual

Page 13: Softskill  interpersonal skills

Leadership communication skillsLeadership communication skills

Leaders, executives & managers Leaders, executives & managers need to be very clear about what need to be very clear about what they expect from othersthey expect from others Trust your selfTrust your self Keep smiling Keep smiling Share & stay togetherShare & stay together

Page 14: Softskill  interpersonal skills

Always learn new things Always learn new things Accept responsibility for your self Accept responsibility for your self

& your actions& your actions Look at problems & challengesLook at problems & challenges Be grateful alwaysBe grateful always Love your selfLove your self

Page 15: Softskill  interpersonal skills