Spring ITAC Quarterly 2015Information Technology Advisory Committee

ITAC Agenda Today 06 10 2015• Introductions

• Sub Committees – Web Team Redesign – PIO Office

• Office 365 Updates

• EAD Rollout Updates

• Ricoh Rollout Updates

• IT Service Management Initiative

• SANS Securing the Human Video

• Software Classroom Requests for Summer / Fall

What is Patch Tuesdays?

• Every Tuesday

• Every Week

• Microsoft OS Updates

• Security Patches

• IT Process

• Updates Perform at Night

• NOTE: On Update Tuesday, when you turn-off your machine at the end of the day the updates will perform.

• Introductions

• Sub Committees – Web Redesign – PIO Office

Vetting E-mailStep 1 WHO

Verify The REAL Sender!

Look at the e-mail address “From:”

Can you VERIFY the Sender?

Some “From:” Senders Info is Deceiving

Step 2 WHAT

Are they Asking you to do something?

What is being Asked?

You are never instructed to “Give Away”

You are NEVER asked to “Give Away” something

Step 3 WHY

Why do you need to do this?

Nothing is “URGENT!” in e-

mail at work.

Step 4 ASK

Confused - ASK IT

ASK IT & DELETE

Project Updates• Office 365

• EAD Rollout

• Ricoh Rollout

Securing the Human

Social Engineering

• Bad Actor is targeting you

• Shoulder Surfing

• Cold Calls

• Internet Research

• PII

• In Person

Spear Phishing

• E-mail is targeting

• Sale E-mails

• Reset your Password

• PII

• Leads to Social Engineering

Service Management

• Defining Division Needs that are Ongoing

• Determining the Roles IT Performs

• Documentation of Service

• Operational Level Agreement

•Wi-Fi Performance Update •SIEMENS Project•Network Backbone•SCCD District Wide Enterprise

Active Directory - Updates

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